OBJECTIVE

To secure a position as a Technical Support Agent in goal-

TECHNICAL SUPPORT
mairiM
labicrA
driven company of Amazon in order for me to utlize my
organizational and interpersonal skills in assisting customers
with their technical difficulties.

ABOUT ME
Experienced customer service with over 4 years of
experience in fast food and BPO industry. Excellent reputation
for resolving problems and improving customer satisfaction.

EDUCATION
NATIONAL TEACHERS COLLEGE
2018 - 2023 | BSED English

MANILA CATHEDRAL SCHOOL

2013- 2017 | High School Education
MANILA CATHEDRAL SCHOOL
20006- 2012 | Elementary Education
EXPERIENCE
2019 PEOPLE SERVE AGENCY
JUNIOR RECRUITER
Tasked to assess applicants in their skills
Organization of files

2018 TELEPERFORMANCE
TECHNICAL SUPPORT AGENT
Tasked to assist customers in troubleshooting
Pitch sales in calls
Transfer call to technical team

2016 VXI PHILIPPINES

CUSTOMER SERVICE REPRESENTATIVE
Worked closely with the marketing team to offer
promotions to clients.
Take calls to assist paying customer's bills.

CONTACT SKILLS
Microsoft Office
Typing skills
Oral and Written
Blk 2 lot 2 Ilang ilang street Directing calls
almar subdivision Brgy 177 Detail Oriented
camarin Caloocan Bookkeeping
09167823814
yham050114@gmail.com