Rory 

Hughes
Applicant with 9 years’ experience in retail, hospitality and manager roles providing exceptional
customer service. Competent, friendly and outgoing individual equipped with outstanding time
management skills, leadership experience and strong initiative. Looking for opportunity to go
above and beyond in an independent or team environment.

CONTACT
Grange, 4051
WORK EXPERIENCE
0499 968 775
Grocery Team Member, Woolworths Metro
rorhug81@gmail.com
Teneriffe, 4006 • November 2016 - November 2019, March 2021 -
SKILLS Present

Communication
 Greet customers and help them with any needs, requests or
Customer Service concerns. 
Organization  Restock storage areas and sorting and stock.
Time Management  Receive and unload products with electric pallet jacks
 Completing planograms
Leadership
 Maintain the shop floor and displays
Adaptability  Provide friendly and efficient customer service
HOBBIES
Grocery Department Manager, Woolworths Metro
CUSTOMER SERVICE
Teneriffe, 4006 • November 2019 — March 2021
GAMING
GOLF  Supervise lower-level staff in grocery department
 Assist in overall coordination, direction and evaluation of
FINANCE departmental activities
 Coordinate with grocery manager in ensuring company
EDUCATION
standards
Brisbane State High School  Optimize sales through prompt and excellent customer service
South Brisbane  Order and stock merchandises according to company policies
2010 — 2014
 Maintain a clean and safe facility
 Complete duty manager tasks such as, overseeing and
High School Diploma
managing staff, counting tills, and ensuring everything is
CERTIFICATIONS completed to a high standard.

Red Cross First Aid

Assistant Manager, Chompers
Current
Yeronga, 4104 • December 2015 — May 2016
I'm Alert Food Safety
2015  Overseeing day-to-day operations and supervising work of
staff
Cert IV Just Studies  Opening, closing and running the store independently
2014  Receiving invoices and counting tills
 Completing safe drops
 Received deliveries and entered invoices and completed
proper stock rotation procedures when managing deliveries.
 Grocery Manager • Woolworths Metro — 0420 520 179

REFEREES Ryan Organ

Store Manager • Woolworths Metro — 0439 600 733
Jeff Becker