SALLY: Good Afternoon. My name is Sally.

What is your
name?
YOU: Carolina Maillane

SALLY: I’m calling from the shrimp Restaurant Popeye´s to

get your responses and opinions about our restaurant. We
don´t want to sell you anything. We randomly selected you to
provide us with important information for planning our new
services. You don’t have to answer any question if you don’t
want to, and you can end the interview at any time. The call
will take about 5 -10 minutes. Do you want to participate?
YOU: Yes

SALLY: Thank you for agreeing to participate. I appreciate

your time. O.K. Let’s get started. How old are you?
YOU: thirty nine year old

SALLY: Which is your household income per month?

YOU: approximately 900 thousand pesos

SALLY: What is your education level?

YOU: I am a university professional

SALLY: Do you know anything about POPEYE´S restaurant?

YOU: No
SALLY: Do you like its prices?
YOU: more or less

SALLY: Do you like its taste?

YOU: yes I love their food
SALLY: Why?
YOU: for its exclusive dishes

SALLY: How often do you eat shrimps?

YOU: every time you get the chance. Love it

SALLY: What´s your general opinion about our products?

YOU: I love
SALLY: Which suggestions can you give us to improve the
products?
YOU: I would like to have a kinder plate. I always want more

SALLY: I really appreciate your time. Thank you.

YOU: to the order

SALLY: Have a nice day.

YOU: you too