Professional Documents
Culture Documents
1. What was the reason why you chose us over the other travel
agencies?
o For the experience that I already have with you ( )
o Recommendation ( )
o Prices ( )
o Advertising ( )
o For the good fame ( )
o Happy ( )
o Somewhat happy ( )
o Neither happy nor ( )
o Discontent ( )
o Somewhat unhappy ( )
4. How would you evaluate your trip with our agency from the beginning
to the end?
o Very good ( )
o Well ( )
o Regular ( )
o Bad ( )
o Very bad ( )
5. What factor interests you the most when choosing your vacation?
o Price ( )
6. Would you change anything in our services? Please let us know in your own
words:
7. Before traveling, did the agency staff offer you the following services
Comprehensive
insurance
Possibility of transport to
/ from the hotel
Excursions or option trips
o Excellent ( )
o Good ( )
o Regular ( )
o Bad ( )
9. Do you think that the objectives of your purchase were fully met?
o Yes ()
o No ()
10. Would you recommend our Rami Tours to your family, friends,
acquaintances, etc.?
o Yes ()
o No ()
11. Would you hire the services of Rami Tours again to book air flights:
o Yes ()
o No ()