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  • Chingu 1

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    Bushra Khan
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    The document contains a survey with multiple choice questions about visiting and purchasing from GV Motors. It asks respondents about their demographics, visit history to GV Motors, products purchased, reasons for purchasing from GV Motors, satisfaction with pricing and discounts, and likelihood to recommend GV Motors. The 20 questions cover topics like visit frequency, products bought, marketing influences, price satisfaction, promotional offers, overall ratings, discount benefits, services, website usage, and purchase options.

    Original Description:

    customer satisfaction

    Original Title

    CHINGU 1

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    The document contains a survey with multiple choice questions about visiting and purchasing from GV Motors. It asks respondents about their demographics, visit history to GV Motors, products purchased, reasons for purchasing from GV Motors, satisfaction with pricing and discounts, and likelihood to recommend GV Motors. The 20 questions cover topics like visit frequency, products bought, marketing influences, price satisfaction, promotional offers, overall ratings, discount benefits, services, website usage, and purchase options.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    35 views3 pages

    Chingu 1

    Uploaded by

    Bushra Khan
    The document contains a survey with multiple choice questions about visiting and purchasing from GV Motors. It asks respondents about their demographics, visit history to GV Motors, products purchased, reasons for purchasing from GV Motors, satisfaction with pricing and discounts, and likelihood to recommend GV Motors. The 20 questions cover topics like visit frequency, products bought, marketing influences, price satisfaction, promotional offers, overall ratings, discount benefits, services, website usage, and purchase options.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Questioner

    1. Name of the respondent:

    2. Age:
    (a) 20 - 30
    (b) 30 - 40
    (e) 40-50
    (d) Above 50

    3. Gender ?
    (a) Male
    (b) Female
    (c) others

    4. Occupation?
    (a) Business
    (b) Employed
    (c) Professional
    (d) others

    5. Qualification?
    (a) SSL
    (b) HSC
    (c) UG
    (d) PG

    6. Have you visited GV Motors?


    (a) yes
    (b) no

    7. How frequently do you visit GV Motors?


    (a) Once in a week
    (b) Once in 15 days
    (c) Once in 2-3 months GV Motors

    8. Which products do you purchase more often in GV Motors?


    (a) scooty
    (b) bikes
    (c)Others (specify)________

    9. Which source made you to buy the product from GV Motors?


    (a) News paper
    (b) F.M radio
    (c) social media
    (d) Friends/others
    10. Why do you make purchase of products from GV Motors?
    (a) Low price
    (b) Better Quality
    (c) Variety of products
    (d) others (specify)_______

    11. Will GV Motors provide more type of product category?


    (a) yes
    (b) no
    (c) not many
    (d) none

    12. How are the re-preventatives interactions are at GV Motors?


    (a) effective
    (b) not effective
    (c) Good
    (d) no Interaction

    13. How satisfied are you with our discount policy?

    (a) Highly satisfied


    (b) Satisfied
    (c) Neutral
    (d) Dissatisfied
    (e) Highly dissatisfied

    14. What do you think about the price of the bikes?

    (a) Highly satisfied


    (b) Satisfied
    (c) Neutral
    (d) Dissatisfied
    (e) Highly dissatisfied

    15. Are you satisfied with the promotional offers like seasonal discounts?

    (a) Highly satisfied


    (b) Satisfied
    (c) Neutral
    (d) Dissatisfied
    (e) Highly dissatisfied

    16. At overall how do you rate GV motors?

    (a) Excellent
    (b) Good
    (c) Bad
    (d) Average
    (e) Very bad

    17. Do you think the discount made by the company is beneficial to you?

    (a) yes
    (b) no

    18. Are you Satisfied with our services?

    (a) Yes
    (b) No

    19. Have you visited our website?

    (a) Yes
    (b) No

    20. Will you recommend people to visit GV motors?

    (a) Yes
    (b) No

    13) Are you satisfied with the cash and credit purchase of the product?

    (a) Highly satisfied


    (b) Satisfied
    (c) Neutral
    (d) Dissatisfied
    (e) Highly dissatisfied

    14) Is your need and fulfilment are satisfied?

    (a) Yes
    (b) No

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