Questionnaire

I am an MBA student of Global Business School Hubli, conducting brief survey to find the measure the level of brand awareness of Mytravels.in in Hubli-Dharwad. I Would be highly grateful to you if you would provide your genuine response by putting a tick mark in relevant box Personal Information

Name: ______________________________________________Contact:_______________________________

Profession:________________________________________

1) What is your age...? a) 18 to 25 c) 35 to 45

[ ] [ ]

b) 25 to 35 d) 45 and above

[ ] [ ]

2) How often do you travel out stations? a) Every week [ ] c) Once in 3 months [ ] e) Once in a year [ ] 3) How do you Plan your Trip? a) Online c) Direct operator

b) Every month d) Once in 6 months

[ ] [ ]

[ ] [ ]

b) Through a Travel Agent d) personal car

[ ] [ ]

4) What mode of transportation do you opt? Rate them on the basis of your preference (Most preferred at the 1st, Least preferred at the 4th)

1 Bus Train Flight Car

5) Does brand name matters you while selecting the best travel portal for your bus booking?

a) Yes

[ ]

b) No

[ ]

6) Which Portal comes in your mind when you plan for online bus ticketing? a) Redbus.in c) Travelaari.com e) all of the above [ ] [ ] b) Mytravels. In d) makemytrip.com [ ] [ ]

7) Are you aware of mytravels.in an online bus booking portal ...? a) Yes [ ] b) No [ ]

8) In case if you are aware kindly specify the mean of awareness, If not not tick on Not Aware.. ?

a) Hoarding and Print ads c) References e) Not Aware

[ ] [ ] [ ]

b) Search Engine and Social Media [ ] d) Retailers [ ]

9) Have you experienced the services of Mytravels.in? a) Yes [ ] b) No [ ]

10) How often you use Mytravels.in, when you plan for online bus ticketing? a) None [ ] b) Sometimes c) Often [ ] d) every time when i plan a travel e) Very Dissatisfied [ ] 11) Rate the brands of online bus booking portal in terms of quality services Excellent Redbus.in Mytravels.in Makemytrip.com Travelyaari.com Direct Operators Good Average Bad

[ ] [ ]

Very Bad

12) Rate the attributes while selecting the best online travel portal for bus booking online..? Rank them on the basis of your preference ( Most preferred at the 1st, Least preferred at the Last)

Most Important Brand name Inventory Availability Offers and discount Personalised services Good payment services

Important

Neutral

Less Important

Least Important

13) DO you remember the logo of Mytravels.in? a) Yes [ ] c) Not Sure [ ]

b) No

[ ]

14) How do you find the sources of information while planning for bus tickets? a) Website [ ] b) Search Engines c) Travel Agents [ ]

[ ]

15) How Satisfied are you overall with online bus booking procedures a) Very Satisfied [ ] b) Satisfied c) Neutral [ ] d) Dissatisfied e) Very Dissatisfied [ ]

[ ] [ ]