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Virtual Mobile Shopping Questionnaire India

The document is a questionnaire for a study on virtual mobile shopping in India. It contains 12 questions for respondents about their awareness and views of virtual mobile shopping, their business or company, potential uses of virtual mobile shopping in their business, target customers, promotion techniques, payment methods, and customer service approaches. The questionnaire collects demographic information and asks respondents for any additional suggestions they may have.

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Vindyanchal Kumar
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57 views3 pages

Virtual Mobile Shopping Questionnaire India

The document is a questionnaire for a study on virtual mobile shopping in India. It contains 12 questions for respondents about their awareness and views of virtual mobile shopping, their business or company, potential uses of virtual mobile shopping in their business, target customers, promotion techniques, payment methods, and customer service approaches. The questionnaire collects demographic information and asks respondents for any additional suggestions they may have.

Uploaded by

Vindyanchal Kumar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

QUESTIONERS

The following questionnaire has been prepared by University of petroleum and energy studies student. The focus of the questionnaire is to studyVirtual Mobile shopping in India. Please give your Detail in the questionnaire.All information obtained will be used for academic purpose only. Thank-you for your co-operation. Thank-you for your co-operation.
Name: ______________________________________________________ Date:_____________ _ City, _ state:________________________________________________________________________

Mobile no: ______ Qualification____________________________ Income group _________________________ Gender: Female Male

Email Address: ___________________ Profession______________________ Age___________________________

1. What is your designation in the company? Ans. (A) Manager (C)Advertising and sales manager (D) others (B) Owner

2. Are you aware about virtual mobile shopping? (Scanning QR code through mobile and do purchasing) Ans. (A) Yes (B) No

3. Do you think virtual mobile shopping will help in increasing your company sales? (Concern toward revenue) Ans. (A) Strongly Agree (C) Disagree (B) Agree (D) Strongly Disagree

4. Do you think virtual mobile shopping will improve customer shopping experience? (Focus on conveniences) Ans. (A) Yes (B) No

5. Would you like to introduce virtual mobile shopping into your business? Ans. (A) Yes (B) No

6. Who will be your target customer? (Demography target)

Ans. (A) Office working people (C)House wife

(B) Students (D)Other

7. Where would you like to position virtual wall? (Place to focus) Ans. (A) Metro station (C) Colleges/ Food court (B) Airport (D) others

8. Do you think virtual mobile shopping will help small firms to compete with big firms? Ans. (A) Yes (B) No

9. Which promotion technique would you want to introduce? (Concern towards ProductPromotion) Ans. (A) flat Discount (C) Coupons 10. Which mode of payment will you prefer? Ans. (A) Mobile Banking (B) Cash on delivery (B) Combo Offers (D) Cash Back

11. What are the technique would you like to deploy to handle customer problems? (Concerntowards After
Sales Service)

Ans. (A) 24 *7 customer Assistances (C) Replacement

(B) Extended warranty (D) others

12. Any suggestion would you like to give? Ans. (A) Yes 12. If yes? What are they? Ans.__________________________________________________________________________________ ____ ______________________________________________________________________________________ ______________________________________________________________________________________ (B) No

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