Professional Documents
Culture Documents
1. Stop using the words like and totally. The suburban valley girl
inside of me is not going to be happy about this one.
2. Spell check. Every time.
3. Proofread. Every time. Uh, this is going to be exhausting.
4. Break emails into paragraphs. You’d think that would go without
saying, but email started out as such a casual method of
communication, the letter writing etiquette never really applied. It
does now, though, so make your high school English teacher
proud.
5. Create a custom signature. It’s in the settings of your email
account and it screams, “Hey, look! I know about technology.
Aren’t I rad!?”
6. No emoji or smiley face anything in professional emails. Sad,
but true. {I wish I could insert a sad emoji right here.}
7. Keep everything clear and concise. Write an email like you
value the other person’s time. Get to the point. Of course, you still
want to communicate effectively, but no need to write a dissertation
on the subject.
8. Crank your vocabulary up a notch. I’m not suggesting that your
reader have to have a dictionary handy to get through your email,
but using a little more formal verbiage might trick people into
thinking you’re competent and well-spoken {or at least, I am hoping
it will trick them into thinking that about me}.
9. Remember that tone is extremely difficult to convey over
email {especially without an emoji}, so it’s best not to try to be
sarcastic, etc. in a professional email unless you really know the
recipient
1. Decamp
I love using this word in a business context. It means to suddenly move your
location and comes from the world of military encampments. It's fun to say,
too. "Let's decamp to the other conference room later today" is a great way to
2. Cachet
I used to laugh when this word came up in an old business magazine called
Portfolio. It was as though the editors all decided to insert the word
randomly. It's still a good one. It means something has "prestige" or is worthy
of respect.
3. Superfluous
This wonderfully useful word means something is unnecessary. Technically,
it means "more than enough" when enough will do just fine. In a business
context, it's profound. You can build an entire company by not being
4. Nefarious
It's OK to be a little sarcastic in email, right? This word is way over the top. It
5. Quibble
When you send a message, consider using words that have subtle meanings,
especially if you can insert them into everyday conversations. Quibble means
to make a slight objection, and that can happen when there's a project that is
6. Remit
This word comes from the field of journalism; it's useful when you are
means your area of activity that's been officially assigned. So, it's what you
7. Incisive
It sounds like a medical term and maybe a little painful, but it's a great one to
use when you need to be really specific. It means you are intelligently
analytical. It helps you cut through the noise and get right to the point.
8. Incendiary
People in the office might think you are talking about a fire-drill or an
emergency. That's OK. You will get their attention. This word means
anyone who can compose an entire message using all of these words, go.