Monday (06-07-21) 8 hours 30 min

I arrived to work and began working on appointment sheets that had not yet been finished. I

checked the nurse phones again and returned any phone calls that needed to be returned. After

this, I worked on sending referrals to doctors and calling the patients to follow up. For the rest of

the afternoon, I did paperwork, scheduled appointments, and checked all of the messages and

returned them.

Tuesday (06-08-21) 9hours 20 min

When I got to work, I began by calling all the places where I had sent referrals to follow up on

the information. After this, I finished up any appointment sheets that I had from the following

day. After this I spent almost the rest of the day making care calls to patients in our CCM

program and documenting the information into our system for that program. Upon leaving work,

I had to travel to Dr. Chronos’s house in order for him to sign important patient/employee

documents for another office location in Athens. These documents had to be hand- signed and

given back to the manager in order for the employees to continue working within a healthcare

system.

** Originally, I did not include this in my journal because I was unaware that I was

allocated work hours for this errand. My supervisor did not clock me out until I left Dr.

Chronos’s house with the signed documents**

Wednesday (06-09-21) 8hrs 30 min

When I arrived at work, I began the day by going around the office and making sure that

everything was stoked properly and looked presentable. After this, I did some scanning that was

in the front office and picked up the mail. I sorted the mail and delegated it to those it needed to
go to. After this I made care calls for a couple of hours and logged the information into the

system. After this, I began working on strategies and taking notes on how to improve our CCM

program.

Thursday (06-10-21) 8 hours 30 min

When I arrived at work, I finished scanning a few documents left from the previous day. After

this, my supervisor gave me a list of about 300 patients that needed to be called and rescheduled

because one of our providers is leaving the clinic on maternity leave. I worked on this list for

most of the day. After this I worked on care calls and scheduled appointments from that day and

the previous day.

Friday (06-11-21) 8 hours

On Friday, I worked at another Lake Country Medical Clinic located at Presbyterian Village in

Athens, GA. When I arrived, I cleaned and set up the office, as it is very small, for what was

needed for that day. Throughout the day I greeted patients who stopped by and gave tem

information about the new clinic. After this, I scheduled appointments from the previous day and

checked all the messages. Ending the day, I organized, scanned, and charted patient information

into our system to have all the correct documents needed.

Total Hours: 42 hours 50 min

Total Cumulative Hours: 206 hours 8 min