Total No.

of Pages: 2
4971
Register Number:
Name of the Candidate:

M.B.A. DEGREE EXAMINATION, May 2021

(HUMAN RESOURCE MANAGEMENT)
(FIRST YEAR)
540: OPERATIONS MANAGEMENT
(New Regulations)
(Common with MBA Marketing Mgt. and MBA Financial Mgt.)
Time: Three hours Maximum: 75 marks
SECTION-A (53=15)
Answer any FIVE questions
1. How would you define Operations Management?
2. Interpret the criterion for make or buy decision.
3. What is meant by Method Study?
4. List out the purpose of studying materials management.
5. Can you list the three vendor rating techniques?
6. Compare service and goods.
7. State the characteristics of a good product design.
8. What is meant by inventory position?

SECTION-B (3×10=30)
Answer any THREE questions
9. Explain the various elements for adopting operation strategy in a manufacturing
firm.
10. Discuss the principles in Facility layout.
11. What facts would you select to show the legal, ethical and environmental issues in
product design?
12. Explain the criteria for Vendor Selection.
13. How do you explain PERT and CPM? State the difference between PERT and CPM?
SECTION-C (1×15=15)
Answer any ONE question
14. In today’s global environment scenario the nature of operations management in
any country is similar to International Operations Management-Comment.
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15. A Company has to decide on the location of a new plant. It has narrowed0 down the
choice to 3 locations A,B and C data in respect of which is furnished below:
Description Location
A(Rupees) B(Rupees) C(Rupees)
Wages and Salaries 20,000 20,000 20,000
Power and Water Expenses 20,000 30,000 25,000
Raw materials and other supplies 80,000 75,000 60,000
Total Initial Investment 2,00,000 3,00,000 2,50,000
Distribution Expenses 50,000 40,000 60,000
Miscellaneous Expenses 40,000 25,000 30,000
Expected Sales Per Year 2,25,000 2,50,000 2,25,000
Use a suitable criterion and advise the company on the best choice.
16. How would you determine the different scheduling techniques in project
management?
SECTION-D (1×15=15)
(Compulsory)
17. Case Study:
A small project consists of seven activities for which the relevant data are given
below:
Activity Preceding Activity Activity duration (Days)
A - 4
B A 7
C - 6
D C 5
E B 7
F D,E 6
G F 5

i) Draw the network and find the project completion time

ii) Calculate total float for each activity
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