Business

Management
Chapter 1: Managing the manger’s job

PAGE 1
 Business
Management
Mohammad Abdul Jabber
Assistant professor
Department of Management
University of Dhaka
 Introduction to Management

The management process

Discussion Kinds of managers

outline
Basic managerial roles

Managerial skills

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 Introduction to Management

▪ Organization: A group of people working

together in structured and coordinated fashion
to achieve a set of goals.
▪ Resources used by the organization:
▪ Physical resources
▪ Financial resources
▪ Human resources, and
▪ Information resources.

What is organization PAGE 4

What is management
 Introduction to Management

▪ Management: A set of activities including

planning and decision making, organizing,
leading and controlling directed at an
organization’s resources with the aim of
achieving organizational goals in an effective
and efficient manner.
▪ Effective: Making the right decision and
successfully implementing them.
▪ Efficient: Using resources wisely and in a
cost-effective way.

What is organization PAGE 5

What is management
The
Management
Process

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 • Relatively small group of executives who
manages the overall organization.
• Titles: President, Vice-President, CEO
• Create the organization’s goals, overall
Top managers strategy and operating policies.
• Represent to the external environment

• Probably the largest group of managers.

Middle managers • Titles: Plant managers, Operations
managers, Division Head.
• Responsible for implementing the policies
and plans developed by top managers
• Supervise and coordinate fist line
managers.
First-line
managers • Supervise and coordinate the operating
employees.
• Titles: Supervisors, Coordinator, Office
Manager.
• Oversee day to day operations.
• Handle routine administrative duties.

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 Marketing Financial
managers managers

Managing the
different Human
Operations
resource
areas of the managers
managers
organization
Administrative
Others
managers
PAGE 8
 Basic
managerial
roles

PAGE 9
 Managerial skills

Top managers

Middle
Conceptual and Human Technical
managers
diagnostic Skills Skills
Skills

First-line
managers

PAGE 10
Managerial skill

PAGE 11
The science
and the art of
management

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Thank you Any questions? Please raise hand and ask!!

Mohammad Abdul Jabber

jabber@du.ac.bd