Name: Ali Ahmed Vahidy

Class: BBA 6B
Enrollment: 02-111171-075
“Summary of Article Customer Centric Strategy”
“Assignment No. 2”
Being customer-centric implies to supply great client involvement which begins and ends with
only one thought which is client fulfillment. It is portrayed as a culture that has been created to
solve issues, meet requests, and fulfill the requirements of the clients. Being a customer-centric
you need to arrange commerce exercises in such a way that advances awesome and
positive client experience before and after the conclusion of deals. This way,
companies guarantee to ensure the culture of repeating customers which gives
customer devotion and hence eventually benefits moreover increments. As a customer-centric
brand, you're required to suppose potential thoughts and make administrations that might
go over and beyond the desires of your clients. The plan of your company ought
to be upheld customer perspectives that specialize in their needs. You ought to expect their needs
and energize them with delightful administrations past their creative energy which they
are aiming to appreciate.
Consequently, the fundamental reason behind any customer-centric brand lies in understanding
who their customers are moreover they ought to know the requirement of their client. Without
this would make destitute client services. So, working on customer-centric
is exceptionally imperative to run the trade.