GOOD MANNERS

When you are in a meeting, you have to check your manners if you want
to be successful. Simple manners in the workplace are not always
noticed, but bad manners certainly are. To get ahead and stay ahead,
simple courtesy is a must.

Sometimes, you will be busy and you won’t be in the mood for atten-
ding a meeting. However, attending meetings with a positive attitude
could be a great opportunity to grow in a company.

Meetings should only be requested when there is an important issue

to discuss and they should always have a clear and short agenda.
When you attend a meeting, it is recommended for you to have all the
relevant data available in case it is needed. When you are in a
meeting, it is very important to pay attention to what is being said.
You should take notes and ask questions that will contribute to the
meeting’s feedback.

Your participation will let you share your point of view. You should
be careful when asking questions and sharing your opinion, make sure
you do it accordingly to the subject, work experience and prior
knowledge.

There are some recommendations that you can follow when you attend a
meeting:

- Do not be late, show respect for the people you work with.
- Do not interrupt the speaker, unless it is relevant to the topic
- being discussed.
- Raise your hand and wait until the speaker asks you to talk.
- your participation should be related to the subject being
- discussed.
- you can sit or stand up if it is necessary.
- Deactivate sound option on your cellphone to keep it from
- ringing.
- Speak clearly and try to be concise to let others share their
- ideas.
- show respect for other people’s ideas. Whether you agree or not,
- you should always be respectful when answering back.
- Dress professionally. Let others see your skills, not body
- parts.
 TABULATION

PRICE CHANGE ANNOUNCEMENT

Effective February 1st,20…

WAREHOUSE OLD NEW

ITEM NUMBER PRICE PRICE
Chair EC18 34.38 37.76

Chair GC37 22.50 24.75

Chair SC11 28.80 31.68

Desk ED12 75.50 83.05

Desk* SD93 42.75 47.02

Files FF19 35.25 38.77

Files FF23 38.50 42.35

*To be discontinued on March 1st.
 INTERNATIONAL ORGANIZATION
13 Street 8-44, Zone 10
Tel: 4343-1535
CIUDAD GUATEMALA

Dear Ladies:
International Organization Is Looking For Senior Staff Assistant.

Requirements:
 secondary school education as Executive Bilingual Secretary. Proven shorthand and typing ability.
Thorough knowledge of modern office methods. Knowledge of protocol.
 At least five years of experience as a secretary or assistant.
 100% proficiency in English and Spanish.
 Experience with Microsoft Office, Mac, SAP software. Experience should include knowledge of United
Nation’s administrative policies and procedures.

The ideal candidate will be able to:

 Receive, screen and log correspondence, reports, etc.

 Forward correspondence to the appropriate officer. Maintain a log-in system that ensures all replies
Comply with the deadlines.
 Prepare briefing material for supervisors to use on official missions or special meetings.
 Screen, assess and forward telephone calls and inquiries to the staff. Coordinate and deliver all business
mail and messages received.
 Keep track of her manager’s agenda and schedule appointments and meetings. Brief the manager on
matters to be considered prior to scheduled meetings.
 Assist senior officials with protocol matters.
 Prepare informal translations and be an interpreter when needed.
 Manage the office’s filing system while keeping it updated.
 Take dictation using shorthand. Transcribe correspondence, documents and reports ensuring that
Spelling, punctuation and format are correct.
 Review spelling, grammar and syntaxis of all outgoing correspondence in accordance with the United
Nations’ Style Guide.
 Manage strict deadlines, as well as solving problems quickly.
 Maintain policy, confidential and general management files.
 Perform other related duties as required.

If interested, please send CV to: 13 street 8-44, zone 10, 4to. Nivel, Office 4001.
Attention: Senior Staff Assistant

F_________________
GERENTE GENERAL
CURRICULUM VITAE

PERSONAL INFORMATION

NAME: Magdalena Hortencia

SURNAME: De Leon Boc

DPI: 1234-5678-90957

BIRTH DATE: January 13, 2001

CIVIL STATE: Single

ADDRESS: Chillani Village Lot 23 sector 3

NATIONALITY: Guatemala

PHONE: 434-7867

EMAIL: magadeleonboc@gmail.com

ACADEMIC TRAINING

• Primary: Official Mixed Rural School

• Basics: INEB Telesucundaria

• Diversified: Mixed School Belen

    Bilingual secretary

• Lawyer and Notary with orientation in criminalist

FURTHER TRAINING

• English courses

• Computer level user: Word, Excel, power point.

• Driving license

PROFESSIONAL EXPERIENCE

Casa Dorcas Foundation 2 years as Tutor for children.

Claro Company 200 hours of Supervised Practice

PERSONAL REFERENCES

Manager María De León Tel: 7658-7689

Teacher: Consuelo Mora Tel: 9485-9340

Director: Margarita Orellana Tel: 3847-8347

Manager: Rafael Garcia Tel: 349-8981

 January 27, 2020

TO WHOM IT MAY CONCERN

Let me inform you that Miss Magdalena De León worked under my orders since January 15, 2018 and
ended on October 31, 2019 and I know that she is a responsible, honest, cheerful, respectful person
with impeccable behavior and competency at work, primarily serving as an axiliar teacher for children.

For the foregoing reasons, I have no problem in recommending it widely, thanking you in advance for
the attention and facilities you can provide.

It is extended for the legal effects that the interested party agrees.

Margarita Orellana

Tel: 5865-3495

Email: MargaritaOrellana gmail.com