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Sharon Szeto sszeto19@lapu.

edu

Skills and Qualifications:


• Language Skills: English, Cantonese, and Mandarin – Fluency in reading, writing, and speaking
• Extensive graphic designs skills: using Adobe Photoshop and Illustrator
• Typing: 60+ words per minute
• Proficiency in PowerPoint, Excel, MS Teams, Outlook, and Word
• Strong Organizational skills, dependable and proactive worker, an independent worker as well as a
team-player, outstanding coordination skills, effective communication and interpersonal skills, and
attention to details and able to multi-tasking. 


Education:

Los Angeles Pacific University June 2019 - August 2021(expected)
Master of Public Health
Emphasized on Health Education / Behavioral Science


California State University, Long Beach September 2010 - December 2012


Bachelor of Arts in Studio Art


Experiences:


Department of Public Health, 

County of Los Angeles Monrovia, CA September 2020 - Present
Supervising Community Health Worker (ARB)

• Health Education Presentation
o Coordinate with community partners to provide virtual COVID-19 Vaccine presentation in
Mandarin and Cantonese
o Provide virtual Nutrition Education at Pomona Wellness Center

• Call Center Administrative Support


o Create weekly quality assurance reports to ensure staff providing quality services
o Assist call center lead to approve monthly invoices
o Collect log forms from call center staff
o Monitor staff’s schedules

• Coordinate community health worker outreach initiative


o Provide COVID-19 related health education and resources to individuals, business owners
o Provide instructions and updated information for staff to include in their talking points
o Organize schedules and block maps of the team

• COVID-19 Vaccine Response in skill nursing facilities and point of distribution (POD) sites
o Assist to register eligible individuals and conduct health screening
o Provide resources about COVID-19 vaccines and instructions for follow-up appointment
o Provide information about COVID-19 vaccine

• Administration works / Provide training to new staff


o Provide instructions to new staff in accessing to their emails, timecards, mandatory trainings
o Approve timecards / mileages
o Review and approve telework schedules for the team

Department of Public Health, 



County of Los Angeles Monrovia, CA September 2018 - Present
Health Promoter


• Work as a contact tracer under Interview Branch ICS


o Use culturally sensitive languages and empathetic interviewing skills to effectively interview
persons under investigation (PUI) to collect and document COVID-19 related information,
including contact demographics, underlying medical conditions, exposure and contact histo-
ry, and course of clinical illness.
o Provide COVID-19 related health education and information on quarantine procedure.
o Advise PUI to seek immediate medical attention if symptoms escalate and to receive ade-
quate supportive services.
o Coordinate referrals for testing and collaborate with project manager and team lead to com-
plete contact notification.
o Verify and protect contact’s confidential identity and information
o Comply with a script and guidance of public health to notify the contact of their exposures

• Participate in COVID-19 Strike Team on-site registration to facilitate the testing process at skill nurs-
ing facilities, homeless shelter, homeless encampment, and Skid Row
o Assist lead nurses to set up a testing site
o Coordinate and update the materials and testing supplies such as tracking specimen labels for
lab order, testing numbers, return of materials and supplies
o Facilitate the COVID-19 nasal swab and antibody test procedures: registration enhancement,
testing participants flow management, and social distancing and mask wearing enforcement.
o Collaborate with public health workers to complete the registration and pre-test screenings.

• Health Education
o Provide Hands-only CPR trainings to multiple classes in Jefferson Middle School
o Assisted health educator and nurses to provide asthma education to parents in school settings
o Assisted in providing health education translation in adult health care centers
o Assisted health educator in providing health education about nutrition in Jefferson Middle
School
o Assisted nurses in providing sexual health education to adult parole

• Outstanding coordination and organizational skills


o Coordinate and collaborate with public and private agencies to organize health fair events
o Assist presenters to help audiences to complete surveys for public health research projects
o Work with Health Educators to distribute pre- and post-test surveys and conduct health
screening questionnaires and satisfaction surveys at health fairs
o Organize and prepare flyers, pamphlets, sign-in sheet, educational supplies, and materials
needed for presentations and health fairs
o Create excels for inventory tracking at the site

• Strong language skills


o Translate surveys and COVID-19 educational materials into Chinese
o Provide suggestions and revision on translated materials for accuracy and comprehension.
o Provide interpretation in both Mandarin and Cantonese in Speakers’ Bureau presentations.

• Effective interpersonal skills and communication skills


o Educate and disseminate outbreak diseases health materials to community members to en-
hance prevention and increase awareness.
o Present healthcare services and communicate with community organizations, public and pri-
vate agencies, and professional groups to look for a health fair opportunity, and to engage
them to participate in health programs of the Community Liaison Team
o Conduct individual presentations on Hands-Only CPR and assist in the implementation of flu
shot clinics.
o Provide referrals and information of health services to community members

• Dependable, proactive, and independent community worker


o Actively participate in health education trainings/activities/meetings
o Conduct door-to-door surveys and provide administrative assistance to facilitate the Avocado
Heights Quemetco Field Response lead blood testing procedure
o Provide support, prevention information, and education to community affected by the
Woolsey Fire


Activities and Volunteer:
• Volunteer at the Nursing Home 2017 - 2018
• Participated in NAMI walk 2017

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