Brittany Donnelly

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Highlights and Qualifications:

Great Communication and Counselling Skills: Throughout my work experience,

numerous hours were spent communicating and collaborating with other health care and
social service professionals. I organize and plan service coordination meetings.

Excellent Problem-Solving Skills: Throughout my work experience I, alongside the

client and other professionals use problem solving skills and mandated guidelines to
make and support clients to make decisions that were believed to be in the client’s best
interest based on the information provided.

Assessments of Adults in Crisis: As a Housing First Case Manager and a residential

support worker I helped individuals experiencing crises to overcome these experiences
and move forward through assessment and interpersonal skills. I conduct risk assessments
in consultation with supervisor and coworkers to maintain safety and best practice for
everyone.

Clinical Experience and Knowledge of Behaviour Therapy in Relation to

Developmental Disabilities and Mental health: Successfully helped develop and
implement behaviour protocols in group home and transitional living environments.

Ability to work on Multidisciplinary Teams: Was part of a multidisciplinary team at

Waypoint Centre for Mental Health, Empower Simcoe, and Innovative Community
Support Services.

Knowledge and Experience with Psychosocial Assessments: Completed psychosocial

assessments at Waypoint Centre for Mental Health. Knowledge of psychosocial
rehabilitation as needed to maintain stability.

Client Centered, Recovery Based and Harm Reduction Focused: As a Housing First
Case Manager a non-judgmental focus on individuals creating their own definition of
recovery and goals is essential.

Understanding of Anti-Oppressive and Anti-Racist Values: Both at the training I

received from North Simcoe Victims Services and in my social work schooling I learned
about anti-oppressive and anti-racist principles and how to be an ally.

Education:

Georgian College, Barrie, Ontario 2023-present

Enrolled in the Dental Hygiene Program
Courses include: Pre-clinic, Dental Materials, Radiography, Prep for Dental
 Hygiene Practice, Embryology & Oral Histology

Laurentian University Partnership, Barrie, Ontario 2012-2015

Graduate of the four-year social work program with honors at Laurentian
Maintained good grades, graduated Cum Laude
Courses include Emotional Psychology, Social Welfare, Developmental
Psychology, Family Sociology, Adolescents and Society, Human Service
Organizations

Georgian College, Orillia, Ontario 2009-2012

Graduated with honors from the three-year child and youth worker program
Courses include Childhood and Adolescent Development, Individual
Counseling, Therapeutic Approaches, Psychology, Abnormal Psychology

Related Experience:

Empower Simcoe, May 2013-April 2016, Nov 2016–June 2018, Sept 2023-present
Support Worker II, Accommodations
Supported individuals with developmental disabilities, physical disabilities, and
dual diagnosis with activities of daily living, including medication administration.
Provided support to find housing and teach life skills to those in the Safe Bed
Completed and updated all documentation for individuals I was assigned to (Individual
Support Plan, Personal Support Plan, Goals, Will, Appointments)
Provided counsel in regard to rights, abuse, and medication, safety, and life skills
Collaborated with team and community agencies
Documented/recorded medication administered, clinical, service activities, goals, etc.

Empower Simcoe, Simcoe County, Ontario June 2018 – Sept 2023

Housing First Case Manager/Housing Access Worker
Maintain a caseload of 15-20 plus individuals and families struggling with
chronic homelessness to find and maintain safe and sustainable housing. Work
with caseload to create and complete goals to become self-sufficient through
legal, financial, and life skills support and community connections. Provide
support through drop-ins by informing about community resources

Family Connexions, Simcoe County, Ontario Jan 2018-Feb 2020

Family Contact Worker
Supervised access visits for parents and children in care. Maintained case notes.

North Simcoe Victims Services, Orillia Ontario Oct 2017- May 2019
Crisis Response Volunteer
Completed training and addressed immediate safety concerns, connected
victims/clients with community resources for shelter/housing, food, counselling,
and support with law counsel and processes, in addition, provided resources and
referrals for temporary and chronic homelessness.

Waypoint Centre for Mental Health Care, Sept 2014 – Feb 17, 2015
Social Work Student
Completed psychosocial assessments and discharge planning with clients.
Collaborated with treatment team of social workers, psychiatrists, occupational
therapists, recreation therapists, nurses, Chaplin, spiritual healer, and pharmacists
Supported clients to access community resources during stay and for discharge
including housing, finances, CMHA Assertive Community Treatment Team

Innovative Community Support Services, March 2016– November 2016

Residential Support Worker, Ottawa
Supported individuals 1:1 with dual diagnosis with activities of daily living
Provided crisis intervention, support, and behavioural management to de-escalate
aggressive behaviours
Collaborated with team/families/supervisor/outside agencies including
behavioural therapists, and community mental health workers
Provided transportation to medical appointments and community activities
Documented client behaviour tracking, incidents, medication, goals, logs, etc.

Private Respite May 2016 – November 2016

Respite Support Worker
Provided 1:1 support for a gentleman with dementia and down syndrome
Supported with activities of daily living, plan day and connect with community

Seasons Centre for Grieving Children, May 2014 - August 2014

Social Work Student
Participated in and facilitated groups for children and adolescents grieving the
loss of an immediate family member or friend
Created a craft and an activity for the groups
Organized, maintained, and added to files and resource binder

Notre Dame Catholic School, April 2012 – June 2012

Child and Youth Worker
Worked 1:1 with a student who had a learning disability in grade 6/7 split class
Created games to help the student absorb information for book reports and tests

Orillia Parks and Recreation Inclusion Camp, July 2011 – Sept 2011
Inclusion Counsellor
Supported children and youth with learning and developmental disabilities (Autism,
Asperger’s, ADHD) to enjoy the camp experience
Altered activities to ensure the inclusion of children of all abilities
Collaborated with parents/guardians to ensure the best experience for children

Lions Oval Public School, April 2010 – June 2010

Child and Youth Worker
Supported students with school work and created a “pay it forward” project to help the
grade 7 class learn empathy and kindness towards others
Provided counsel to an “at risk” youth from another class (not assigned class)