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What’s New in Infor EAM 11.

4
June 2018

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Release Naming Convention
• 11.3, 11.4
– On premise and SaaS releases
– On premise ISO also contains all prior SaaS releases
– Typically released on an annual basis

• 11.4.x
– SaaS-only releases
– Released multiple times during the year
– Typically small functional releases

• 11.4.x.x
– Patches
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– Released as needed Copyright © 2017. Infor. All Rights Reserved. www.infor.com 2
Agenda

EAM 11.3.1 EAM 11.3.2 EAM 11.3.2.x FedRamp EAM 11.4


Certification

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Agenda

EAM 11.3.1 EAM 11.3.2 EAM 11.3.2.x FedRamp EAM 11.4


Certification

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EAM 11.3.1 changes
• Linear Equipment
• GIS
• Nonconformities
• Checklists

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Linear Equipment Changes
• Equipment Screens
– Assets, Positions and System screens
• From Point and To Point
• Linear Equipment Type
– Right of Way
– Route
– Segment
• Direction
– Linear Reference Tab
• Point Reference
– Segments and Routes tab
• Segments tab associates equipment of type Segment to header equipment of type Route
• Routes tab associates linear equipment of the type Route to header equipment of the type
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Linear Equipment Changes
• Equipment Screens (contd.)
– Offsets
• Manually determine the actual From Point and To Point by adding or subtracting the required
distance to or from the reference point Linear Equipment Type

– New Fields available on the Linear References tab, the Segments


tab and the Routes tab of the Assets, Positions and System screens
and on the Work Order screen
• From/To Reference Point
• From/To Offset
• From/To Offset Percentage
• From/To Offset Direction

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Hidden in Screen Designer

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Hidden in Screen Designer

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Edit Dataspy to add to layout

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Linear Equipment Changes
• Trace Route
• New button on Work Order screen
– Popup to select a route and specify the From Point and To Point of the required
work.
– Using the branch points on the Segments tab, you can cross over to another route
with the same equipment or branch identifier, etc. and basically trace work over
several related routes
– End of the trace options
• Start a new trace
• Continue an earlier trace
• Include all related equipment of a traced route
– Once all data is collected the system will create MEC work orders for the selected
trace records.
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Linear Equipment Changes
• Linear Overview
– Linear Overview tab was enhanced to support the new features
– New Routes/Segments main feature node
– Preferences can now be set to show / not show main features as well as linear
reference classes and you can also determine in which sequence they appear.

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Route Tracing on Work Orders

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GIS Improvements

• Support for ArcGIS Server Side Security used to verify Map


Server Security
– ESRI ArcGIS Server User added to User Record View
– ESRI ArcGIS Server Password added to User Record View
– Security applies to Map Service and Geocoding Services
– ArcGIS Toolbar updated to include Alias and Operational Status fields.

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Nonconformity Changes
• Nonconformity screen
– Work order status, priority and equipment criticality related to the observation
• Work Order Nonconformity tab
– Equipment attributes
• Equipment Nonconformity tab
– Work order status and priority

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Nonconformity Changes
• PM Schedules screen and Standard WO screen
• Added Nonconformities tab
• Used to filter which nonconformities should be included on the released PM or Maintenance
Pattern work order
• Must select the Include Nonconformities checkbox otherwise no nonconformities will be
associated to the work order

• Multiple Unfinished Observations


– System now will generate new unfinished observations without approval of previous
unfinished observations
– New organization option ‘NONCSURA’ . If set to 'FIRST' the lowest observation will
be used as the template, if set to 'LAST' it will be the highest observation and if set
to 'UPD' it will be the most recently updated observation as template for new
observations
– Import Nonconformities action on the Nonconformity tab of the Work Order screen
was also adjusted to handle multiple unfinished observations
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Nonconformity Changes
• View Multiple Comments and Documents
– New organization option ‘NONCVMAX’ determines how many previous
observations for the same nonconformity will be displayed on the comments and
documents popup.
– Was hard coded to 50 but now can be set up to 999,999
– If blank the system assumes that no previous comments or documents should be
displayed
– Comments and documents of unfinished observations will always be displayed,
regardless the setting of this option
– Buttons to view multiple comments or documents are now on the Nonconformities
tab of the work order and on the Nonconformities screen

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Work Module - Checklists
• Checklist for Task Plans
– New checklist type called “OK/Repair Needed”
• Not available for task plans, marked as Nonconformity, Isolation method or Case Management
• Ability to add individual checklist line item comments
• Color icon field to differentiate with priority/severity
• Reference text field
– New value in the Required dropdown called “Regulatory”

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Work Module - Checklists
• Checklist for Work Orders and Operator Checklist
– For all checklists of type OK/Repair Needed, 2 checkboxes called “OK” and
“Repairs Needed” will be available along with a “Resolution” dropdown field (RSLT
entity)
– Various rules exist, with Regulatory checklist items marked for Repair, and
subsequently Closing the work order / Making the equipment operational or non-
operational / Signing off on the checklist
• Work Order Checklists for Equipment
– New read only tab on the Assets/Systems/Positions/Locations screen
– Shows all the work order-activity checklists associated to the header equipment

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PIRs
• Generate Requisitions
– New option on the Parameters tab to control whether the Select checkbox is checked by
default on the Parts and Services Preview tabs (Auto Select Records)
– The Auto Select Records on Preview checkbox is optional and delivered as hidden
– Checkbox is selected by default by the system.
• Screens
– Screen Code field modified to prevent: Percentage (%), Single Quote (‘), Ampersand (&),
Question Mark (?), Pound (#), Left Caret (<), Right Caret (>), Double Quote (“), and
Forward Slash (/)
– This will not impact existing screen codes.
• User Groups - Screen Permissions
– Added Translations tab for Requisitions screen so that it can be activated if needed
• Equipment (A/P/S/L) | Work Order Checklists
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– New read only tab displays WO Checklists for the selected equipment. Copyright © 2017. Infor. All Rights Reserved. www.infor.com 27
PIRs
• CLONE
– Introduced Equipment Ranking Level as a parameter in Queries
• Equipment (A/P/S)
• Ranking Surveys
• Calculate Ranking Values

• Grid Designer
– New checkbox for GIS (Roads & Highways)
– Will be used by a future enhancement.
• Users
– New fields to record the ArcGIS Server user/password information

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Organization Options

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Organization Options

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Agenda

EAM 11.3.1 EAM 11.3.2 EAM 11.3.2.x FedRamp EAM 11.4


Certification

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EAM Administration

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Dataspies tab on Screens Screen

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Add Users Popup

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Text tab – new Tab Name field

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Configuration Manager – Import Status

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Status Details popup

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Archive Screen new options

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User Screen – new KPIs tab

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User Screen – new Inboxes tab

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Flex Business Rules – new warning

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Equipment

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Nonconformities
• Changed from one table to Header & Observations tables
• The previous Nonconformities screen is now called Nonconformity Observations
– Looks & feels the same
– Header & Observations shown together & both can be updated at the same time*
– Closed and Repaired checkbox have been removed
– Purge function has been removed
– Capital Planning Request creation moved to the new Nonconformities screen
• The Nonconformities tab on the Work Order screen has undergone similar changes

The Nonconformities functional brief describes the nonconformity


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functionality in a lot more detail. Highly recommended reading
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Installation Option/Status changes

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Linear Overview changes
• In preferences - hide segments and routes, or compress segments into
one line using the default segment type, rather than one line per segment
type
• In preferences - control which routes and segments are displayed and in
which sequence
• Define multiple user preferences per user
• Add nonconformities to the list of filters. The list now includes work orders,
inspection results, checklist and nonconformities. It is also possible to hide
this node now
• Double-clicking a bar with an equipment will hyperlink to that equipment

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Equipment (A/P/S/L) – new Structure Preferences popup

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Asset Inventory changes
• Filter sessions based on the inventory verification date
• Inventory Results tab - the system will exclude all assets, with an inventory
verification date later than the date entered on the parameters tab
• Inventory Results tab - a new action item to mark an asset as ‘Not Found’
• New Organization option AINVAPP to set the resolution of assets whose
observed location is blank, or to block the user from approving the session

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New Reservation Calendar Owners List

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Approval List for Asset Reservations

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Equipment – Reservation Calendar Owner’s List

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Work Module

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Work Orders
• You can now book labor across midnight – creates two records on Book
Labor tab for Work Orders
• New Organization Option - WOBKMIDN controls it
• Other screens impacted
– Book Hours tab for Service Request
– Work Order Quick Entry
– Book Labor tab for Employee
– Quick WO Close
– Labor tab for Batch WO Update

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Miscellaneous Updates

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Open Repairs tab
• Assets – the tab will display information about internal and external repair
requisition lines & PO lines associated with its repair. Open Repairs is only
for Assets (EAM does not support repairable Positions or repairable
Systems)
• Requisitions - the tab will display information about the assets included
on the requisition in need of repair. Only external repair details that have
not yet been received will be included
• POs - the tab will display information about the assets included on the
purchase order in need of repair. Only external repair requisition line
details for the selected purchase order that have not yet been received will
be included

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Additional Changes
• New checkbox – “Force Update” added to the Import Utility as an option to
update existing data only and not insert new rows

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Revision Control
• Instead of having to specify an Approval List in update mode on revision
controlled screens, you can now enter an Approval List in insert mode. The
following screens are also impacted: Material Lists, Routes, PM
Schedules, Task Plans, Job Plans

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Agenda

EAM 11.3.1 EAM 11.3.2 EAM 11.3.2.x FedRamp EAM 11.4


Certification

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EAM 11.3.2.1 changes
• New Mobile First Screen field on User Setup screen: Use to specify
which screen opens first by default on the mobile app.
• New Add/Edit Documents link button on Checklist tab of Work
Orders: Use to add new and view existing documents on a checklist line.
• New JSI checkboxes on User Setup screen: Added checkboxes to
indicate the type of user: JSI Viewer, JSI Signals, JSI Track, and JSI
Reviewer.
• New Checklist Filter field on Equipment screens: Use the Checklist
Filter field to list a comma delimited set of attributes that will be listed on
checklist lines. When one or more attributes match, the checklist line will
be included on checklists for that equipment.

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EAM 11.3.2.1 changes
• New Joint Switch Inspection checkbox on Task Plans screen: Use this
checkbox to indicate that the task plan will contain a JSI checklist. This will
enable new features on the Checklist tab of Task Plans.
• New Tolerances tab on Aspects screen: Use to associate ranges for
measurements of an aspect that constitute nonconformity. Tolerances can
be defined on the aspect level and on an equipment category level.
• New Nonconformity Types tab on Aspects screen: Use to associate
nonconformity types that are applicable to a particular aspect.

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EAM 11.3.2.2 changes
• User defined fields on the Create Service Request screen: Added
existing Call Center user defined fields to the Create Service Request
screen.
• Update to Nonconformities header screen: Added Notes field to
nonconformities header. Revision control determines if the field is editable
in update mode.
• Provisioning tenant from CSP: Added support for enabling or disabling
features like Infor Document Manager, Databridge/ION, and Ming.le with
Single Sign-On after provisioning tenant from CloudSuite Portal.
• Enhanced support for Joint Switch Inspection: Prevented enhanced
planning for joint switch inspection tasks by removing ability to select both
Enable Enhanced Planning and Joint Switch Inspection check boxes
simultaneously for the same task plan record.

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EAM 11.3.2.3 changes
• User defined fields on the Create Service Request screen: Added
existing Call Center user defined fields to the Create Service Request
screen.
• Update to Nonconformities header screen: Added Notes field to
nonconformities header. Revision control determines if the field is editable
in update mode.
• Provisioning tenant from CSP: Added support for enabling or disabling
features like Infor Document Manager, Databridge/ION, and Ming.le with
Single Sign-On after provisioning tenant from CloudSuite Portal.
• Enhanced support for Joint Switch Inspection: Prevented enhanced
planning for joint switch inspection tasks by removing ability to select both
Enable Enhanced Planning and Joint Switch Inspection check boxes
simultaneously for the same task plan record.

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Agenda

EAM 11.3.1 EAM 11.3.2 EAM 11.3.2.x FedRamp EAM 11.4


Certification

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Infor EAM v11.4 Highlights
Checklist Improvements

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INFOR EAM CHECKLISTS – NEW CHECKLIST TYPES
• Good/Poor – Similar to the Yes/No type, but this will offer a Good or Poor option.

• OK/Adjusted – Similar to the Yes/No type, but this will offer an OK or Adjusted option.

• OK/Adjusted Measurement – Like the OK/Adjusted option, but also allows for the entry of a
measurement.

• Nonconformity Check – Spot a nonconformity. Gives an OK option and one or more configurable
Severity options.

• Nonconformity Measurement – Spot a nonconformity. Gives an OK option and one or more


configurable Severity options.
Infor EAM Checklist Security Roles
• Checklist Viewer - view only access.

• Checklist Reviewer - can view the checklist results and signoff on the
Reviewed By.

• Checklist Performer - can enter the checklist and signoff on the Performed
By. You can enter two performers which will make it a joint checklist.

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Miscellaneous Additions to Checklists
• Associate pictures and other types of attachments to a checklist item.

• Different caption on the eSignature popup

• Equipment Filter – filter lines based on very specific equipment attributes.

• Direction – Optional indicator that can be meaningful for measurements.

• Condition As Found – specify a reason why one or more checklist items could not be entered.

• Not Applicable – Similar to the Condition As Found, but now on individual line level.

• Calculated Value – Use two+ measurements to calculate the outcome of another checklist item.

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Miscellaneous Additions to Checklists
Following list are enhancements that control the behavior on the mobile device:
• Group Label – Checklist items will be grouped under these headers. A bus inspection can be
broken down into several groups this way. A group with engine related checklist items,
undercarriage questions and cab and body related questions for example.

• Sliders – Rather than entering a value directly you can opt to use sliders. These are usually only
beneficial if the range of numbers is fairly small.

• Hide Follow-up – Will remove the follow-up button from the mobile interface for this line.

• Hide Linear Fields – Will remove the from and to point and the reference description and
geographical reference from the mobile interface for this line. Obviously only relevant for linear
equipment.

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“Responsibilities” on User Setup for Checklist
Users with these same responsibilities associated can only handle the resulting checklists. Security
measures will be applied to all aspects of the checklist entry…..Such as:

• On checklist item line level the Responsibility determines which user can enter this line. For joint
lines it is even possible to separate the measurement entry from the other data on the line.

• Performed By can only be entered by a user with the same responsibility associated.

• If it concerns a joint checklist, Performed By 2 can only be entered by a user with the same
responsibility associated.

• Reviewed By can only be entered by a user with the same responsibility associated.

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Infor EAM v11.4 Highlights
Web Client Improvements

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Infor EAM Web Client Updates
• Sorting “by Name” on Structure Tab instead of sequence

• Increased FlexSQL Length to 64,000 characters

• Can search for Work Orders on Linear Assets via popup called “perform linear search” on WO
Record View

• New “notebook” tab added to equipment to document and extend findings via new “Mobile
Notebook” features of Infor EAM Mobile.

• Can now attach documents when sending emails by pulling from copies from the triggering record
(events, mobile notebook, orders, objects, parts).

• Adding documents to Checklists

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Infor EAM v11.4 Highlights
Regulatory Enhancements

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Infor EAM Web Client Updates
• Support for European General Data Protection Regulation (GDPR) Standards

• New support for Certificate Based Client Authentication via Personnel Identity
Verification (PIV) or Common Access Card (CAC) cards

• Added linearity to non-conformities

• Added Notes field to non-conformities

• “Mobile first screen” on User Setup now has LOV

• Valid articles from KB Search brought back when Service Code validation checked.

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Infor EAM v11.4 Highlights
GIS Integration

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GIS Improvements
• Toolbar Install tested with ArcGIS v10.4.1, 10.5.1, and 10.6

• Toolbar version check is removed

• Infor EAM Attributes Mapping has changed due to linear asset


management expansions.

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INFOR EAM – MOBILE NOTEBOOK IN WEB CLIENT
INFOR EAM MOBILE CLIENT – MOBILE NOTEBOOK
INFOR EAM MOBILE – NON CONFORMITY

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We’ve Been Busy….

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Release Notes
• EAM 11.3.2 Release Notes
• EAM 11.3.2.1 Release Notes
• EAM 11.3.2.2 Release Notes
• EAM 11.3.2.3 Release Notes
• EAM 11.3.2.4 Release Notes
• EAM 11.4 Release Notes
• EAM Mobile Release Notes

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KT Videos
• EAM 11.3.1 Linear Equipment
• EAM 11.3.2
– Mobile for Transit
– GIS Improvements for Mobile for Transit
– Intro to Nonconformities
– Nonconformities Setup
– Nonconformity Types and Matrix
– Nonconformity Operation
– Nonconformity Observations
– Nonconformities with Work Orders and Equipment
• EAM 11.3.2.4 GDPR Compliance
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KT Videos
• EAM 11.4
– Asset Moves
– New Checklist Functionality
– Notebook
– GIS on Mobile 1 of 3
– GIS on Mobile 2 of 3
– GIS on Mobile 3 of 3

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