Basic Occupational Health & Safety

Education

HR-OHS/ Training/ BSOHSE| Jan 13, 2016

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Contents
1. Structure of Safety Management
2. OHS Policy
3. Central Safety Organization
4. Mechanism of Accidents and behavioral aspects
5. OHS Hazards
6. Mandatory Rules
7. Kiken Yochi (KY)
8. Behavior Safety in Shopfloor for Suppliers / Vendors
9. PPE Rules
10.Emergency Preparedness and Response
11.List of training modules

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Structure of Safety Management

Health and Safety

Management System (OHSAS 18001)
Accident, Incident , Near miss
2. Risk Assessment (Safety &

4. Safety & Health Training

6. Inspection and Audits

1. Mandatory Rules

5. KY (Kiken Yochi)

(SES, F-PES, MSI)

3. AIN Alerts
Ergonomics)

Total Employee Involvement

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OHS Policy

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Central Safety Organisation

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 Mechanism of Accidents and behavioral
aspects

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Accident Triangle

1
FATAL

30 MAJORS
(Disabling
Accidents)
300
RECORDABLE ACCIDENTS
(Off Work, limited work and no
lost time)

3,000
NEAR MISSES OR FIRST AID

30,000 HAZARDS
Unsafe acts-Unsafe conditions

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Hazardous Person Unexpected

Energy
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 1932 First Scientific Approach to Accident
Prevention - H.W. Heinrich.

Social Fault of the Unsafe Act

Environment Person or Accident Injury
and Ancestry (Carelessness Condition
)

MISTAKES OF PEOPLE

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Analyzing the Key Factors (breakdown of the key factors to achieve the objective)

Man Machine
Fans not properly guarded
Inadequate
safety supervision
New risk introduced
Procedure/Rules Rushing
not followed
Lack of behavioral
intervention

Lack of Skill
Absence of
Lack of
caution
behavioral
Failure to correct intervention
unsafe conditions Unsafe Urgency to cover
actions absenteeism Machine interlock
arrangements not working
Absence of poke yoke
during tip dressing

LTI are high

Near miss & First Aid Excessive generation of spatter
incidents not deeply
Sharp panels are handled investigated Sharp materials handled manually

Absence of deep audits /Inspection

Lack of customization of personal
In-adequate/In-appropriate personal
protection in Body Shop
protection
Lack of application of energy control
Connectors falling in FTB Risk assessment methods ( LOTO )
coolant circuit not done
Collusion of Man & Material
during movements

Material Method
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Hazardous Energy Step Changes
H
a
S z
a a
f r
e d
t Safety Cars, Motorcycles, o
y Skill Snowmobiles, Power u
Gaps Boats, Automated s
S Equipment, etc
k
i E
l Skateboards, Bikes, Climbing Trees, Sports n
l e
Crawling, Walking, Running r
s
g
0 10 20 30 40 y
Age in Years

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Behavior is key in safety

Main reasons why there are accidents

Unsafe acts = 88% Unsafe conditions = 10%

Accidents because of human reasons Accidents because of technical /
environmental reasons

Where should we focus our effort?

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Unsafe Conditions

• Unknown
• Failed to correct

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Unsafe Acts

• Unknown
• Unable
• Positive reinforcement of negative
acts
• Unmotivated

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 Sources of Unexpected……

Self - Own actions cause

or contribute to
incident/injury.

Other People - someone

else's behaviour causes or
contributes to
incident/injury.

Events - something unexpected

happens without you or someone
else involved (e.g. wire rope
breaks; traffic lights start
working incorrectly; coupling
fails; hose bursts; etc.)
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There Are 3 Types of At-risk Behavior

•Conscious or intentional behavior
•Habitual behavior
•Unintentional behavior

Even if people are deliberately willing to increase the risk of a situation, hardly
any of them are deliberately trying to get hurt. Something unexpected or
unplanned always has to enter the equation.

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Conscious - Intentional

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Unintentional

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 Habit

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Risk Patterns

States (Cause) Errors (Which cause) Less risk (To become) More risk
Major

Rushing Eyes Not on Task Major To Become Minor

Frustration Mind not on task
Fatigue Line of fire Minor
Complacency Balance, Traction, Grip
Close Calls
Close Calls

Hazards Hazards with

a critical error

Courtesy: SafeStart

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 Critical Error Reduction Techniques ©
• Self Trigger on the State to prevent or avoid making the
error
• Analyze Close Calls and small injuries to prevent big
ones – Learn from our OOPS!
• Observers Others for the State to Error Patterns
– To avoid the risk
– To prevent complacency
– To recognize and intervene with co-workers
• Work on our Habits – Personal safety skills

Basic Safety Skills Are Learnable & Transferable

Courtesy: SafeStart

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calling))
Finger pointing and verbal confirmation (Pointing and calling

Courtesy:
Boost the concentration power JICA
Right Ok-Left Ok & Straight OK Sticker

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 Occupational health & Safety Hazards

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Types of Hazards

Mechanical Hazards

Fire Hazards

Electrical Hazards

Chemical Hazards

Physical Hazards

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Mechanical Hazards
Situations with potential trapping between rotating
parts

Situations with potential trapping between parts

having to and fro motion

Situations with potential trapping between parts

moving up and down

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 Cleaning Adjusting / Cleaning during
during cycle on Repairing during cycle on
cycle on

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Fire Hazards

Situations that may lead to fire accidents

Example
Storing flammable or combustible
materials nearer to open flames, high
temperature zones or sparking zones

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 Open containers
with flammable
Cleaner shop materials
Safer shop

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Electrical Hazards

Unearthed machineries

Damaged or poorly insulated wires and

switches

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Preventing Accidental Electrical Contact

Electrocution Prevention

Time GFCI

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Fundamentals of Electrical Hazards

More than 3 ma
painful shock
More than 10 ma
muscle contraction “no-let-go” danger
More than 30 ma
lung paralysis- usually temporary
More than 50 ma
possible ventricular fib. (heart dysfunction, usually fatal)
100 ma to 4 amps
certain ventricular fibrillation, fatal
Over 4 amps
heart paralysis; severe burns. Usually caused by >600 volts

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Chemical Hazards

Chemical or acid splash

Storing incompatible chemicals together

Usage of container belonging to a different chemical

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Chemicals stored without LABEL

Chances of wrong usage

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 HEALTH HAZARDS

• Toxic -Causes illness or sometimes death

• Corrosive -Burn eyes or skin or other visible
destruction
of tissue
• Irritant -Affects tissue but not a corrosive
• Carcinogen -Cancer causing
• Sensitizer -Causes allergic reaction to skin with a
substantial proportion of people

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PHYSICAL HAZARDS

* Flammable
* Explosive
* Reactive
* Radioactive
* Pressurized

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 How chemicals enter the Human Body?

INHALATION (Breathing) – Respiratory tract

• most rapid route of entry
• Immediately introduces toxic chemicals into respiratory
tissues and into the organs through bloodstream

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How chemicals enter the Human Body?

INGESTION (Eating or Drinking)– Gastrointestinal

tract
• Least likely exposure

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How chemicals enter the Human Body?

ABSORPTION (Skin,eyes or hair)

• Large surface area for contact with toxic agents

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MATERIAL SAFETY DATA SHEET

(MSDS)

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In an emergency,

Thoroughly rinse with water all areas of the body that

come in contact with a hazardous chemical

If your eyes are splashed by a hazardous material,

rinse them for a minimum of 15 minutes winking
frequently (pull the lids away from the eyeball), and get
medical attention

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Physical Hazards
Ergonomical hazard

Illumination hazard

Dust, fume, mist, vapour and gases hazard

Noise hazard

Vibration hazard

Radiation hazard

Trips, slips & falls

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 Corrective Action Sequence
(The three “E”s)

3 Engineering
3 Education
3 Enforcement

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MANDATORY RULES FOR SAFETY

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ARRANGEMENT, ORDERLINESS, AND CLEANLINESS

Respect must be given to the status of 5S reference to your

workstation and its surrounding environment.

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 RISK PREVENTION IN CASE OF INTERVENTION ON INSTALLATIONS

a. Turn off the machine and isolate all energy

sources. Remove all residual energies and
confirm by testing before intervention.

b. Lock out the energy with a registered padlock

and keep the key safe in your possesion. If
multiple persons are working on the machine,
then each person must install their lock.

c. If it is not possible to isolate all energies, then a

risk assessment must be carried out. Then
suitable and sufficient control measures shall be KY
put in place before work commences.

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 RISK PREVENTION ON THE MACHINERY

a. All protective safety devices must be in position,

secured rigidly and in good working condition (guards,
gates, safety plugs, interlocks, fence, light curtains,
radar etc,.).

b. Check periodically, the operation of safety devices; in

particular following a prolonged shutdown or system
modification.

c. Immediately STOP the operation / equipment / process

in the case of abnormality and raise an alert with the
supervisor. STOP.CALL.WAIT.

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 PREVENTION OF RISKS RELATED TO PEDESTRIAN AND TRAFFIC

a. Respect the traffic rules on the site, both internal and external traffic.
b. Slow down when approaching an area with poor visibility or where there is a
presence of pedestrians; mutual respect is required at intersections.
c. Respect the rules of storage and stacking containers.

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 PREVENTION OF RISKS IN STORAGE AND HANDLING OF TOOLS,
DIES, COIL PLATE

a. Only authorized and competent persons shall enter

a storage area if it is safe to do so and wear the
correct reflective / hi-viz jacket / waistcoat.
b. Only trained, competent and authorized persons
shall operate a crane and sling a load.

 PREVENTION OF RISKS RELATED TO THE USE OF CHEMICALS

Respect the conditions of use, transportation and

storage of chemicals (found on the MSDS - Material
Safety Data Sheet).

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 RISK PREVENTION IN CASE OF SPECIAL WORK

a. Identify, define and protect the work b. Before starting any hot work you
area by cordoning off or barrication. must obtain a hot work / fire permit;
this must be done everytime.

c. Only trained, competent and d. Ensure the presence of a work

authorized persons shall work at leader / co-ordinator when multiple
height using fall arrest equipment. workers are taking part in an activity.

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 USE APPLICABLE ‘PPE’ CORRECTLY

You must wear properly, the correct PPE as

defined for your workstation (SOS) and in the
area.

 PREVENTION ERGONOMICS

Ensure that you apply the gestures

and postures recommended and use
the assistance provided at your
workstation.

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ASSISTANCE FOR INJURY AND PREVENTION OF ACCIDENTS

a. In case of injury, you must
inform your Team Leader or
Supervisor and get his
assistance to reach medical
center.
b. Supervisors shall investigate
every Accident, Incident
including Near misses and
initiate appropriate actions and
share the report for horizontal
deployment.
c. Every employee shall report the
unsafe behaviors and unsafe
conditions to relevant
supervisors for preventing
accidents.

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Behavior Safety in Shopfloor ( Visitor / Supplier / Vendor)
• Enter into shopfloor only if you are accompanied by the supervisor of the area
• Do not carryout any work / Inspection without proper approval of the Shopfloor Manager
• Do not interact with the operator in the line without the presence of line supervisor.
• Understand the safety requirements of the shopfloor before entering the shopfloor
Shop Risks Precautions
Stamping • Exposure to sharp panels • Do not touch any sharp panels without PPE
Shop • Exposure to the suspended loads • Do not walk under / stay beneath a suspended load
• Exposure to the moving objects • Wait for the confirmation of the MHE before crossing the path

Body Shop • Exposure to the sharp panels
• Exposure to the welding spatter
• Exposure to Electrical lines
• Exposure to the moving objects
• Do not touch any sharp panels without PPE
• Do not walk under / stay beneath a suspended load
• Wait for the confirmation of the MHE before crossing the path
• Do not touch any electrical cables without authorization.
• Wear proper eye protection before entering the shop

Paint Shop • Exposure to the paint fumes • Do not get exposed to the paint / chemical / radiation without the
• Exposure to the chemicals respiratory protection
• Exposure to radiation • Wait for the confirmation of the MHE before crossing the path
• Exposure to the moving objects • Do not carryout any heat / fire causing material into the shopfloor.

Trim and • Exposure to sharp objects
Chassis • Exposure to suspended loads
• Exposure to the moving objects
• Exposure to paint fumes
• Do not touch any sharp / protruded without PPE
• Do not walk under / stay beneath a suspended load
• Wait for the confirmation of the MHE before crossing the path
• Do not get exposed to the paint / chemical / radiation without the
respiratory protection

Power Train • Exposure to sharp objects • Do not touch any sharp / protruded parts without PPE
• Exposure to rotating objects • Do not work/ stay near the rotating objects
• Exposure to moving objects • Wait for the confirmation of the MHE before crossing the path
• Exposure to suspended loads • Do not walk under / stay beneath a suspended load | 55

Hazards awareness & personal protection

Shops VPP PWT
S.no Hazard Paint Engine Transmiss
s Stamping Body T &C Casting
/Plastics Assy ion Assy
Hit by falling objects SS / H / AS / SS / H / AS /
1 G G
SS / H / G / C SS / H / G / C SS / H / G / C SS / H / G
( Pallets/Dies)
Contact with sharp objects SS / H / AS / SS / H / AS / SS / A / H / C / SS / H / C / HG SS / H / C / HG SS / H / C / HG
2 G / HG G / HG HG
SS / H / C / HG
/G /G /G
(Panel)
Hit by moving objects
3 SS / H / G SS / H / G SS / H / G SS / H / G SS / H / G SS / H / G SS / H / G
( Trolleys / PMHE)
4 Roll-over of wheel on foot SS / H SS / H SS / H

G / H / AS /
5 Hit by flying spatter HG

6 Hit of head by against object H / G / SS

7 Exposure to radiations M/G M/G

8 Contact with chemicals M / HG / G / C

10 Exposure to paint with thinner G / M / HG / C G / M / HG / C

11 Contact with moulded metal HG / M / G / H

12 Exposure to Noise EP EP EP

Legend : *G -Goggles *H - Helmet *SS -Safety Shoes *HG-Hand Gloves * EP - Ear Plugs *A -Apron *AS - Arm Sleeve *M - Mask *FS -Foot sleeve *C- Cap

HR-OHS/ Training/ BSOHSE| Jan 13, 2016

PPE < Personnel Protective Equipment> rule

Safety Rule: Standard Protection for entering into shopfloor

Power Train -
Power Train -
Stamping Body Paint Plastic Trim & Chassis Machining &
Casting &
Casting &HT
HT
Assembly
Cap

Helmet

Goggles

Earplug

Arm sleeve

Gloves

Safety Shoes

Note: All applicable functional Protection must be used as per the Standard Operation Sheet (SOS) in case of working in / visiting a specific station

Applicability: Employees Expats RNTBCI NMIPL RIPL Casual Labours

Vendors Contractors Suppliers Visitors Family Business Travellers

LEGEND: Applicable Not applicable

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SAFETY MANAGEMENT

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Safety Management

1. SES- Safety Evaluation System

2. F-PES- Fire Prevention Evaluation System
3. Machine Safety Inspection
4. Safety Training
5. Work Permit System
6. Accident Investigation and Reporting
7. Internal Licensing system for Specialized operation

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Knowing What’s Going On

•Sampling/Audits/inspections/Feedb
Sampling/Audits/inspections/Feedb
ack
–Audits (Process)
–Inspections (Hazardous Conditions)
–Observations (OBS/BBS Employee
Behavior)

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Safety Evaluation System (SES)

Objective: To check the effectiveness of safety activities

Evaluation Specific Check Item Grade Law Standard Lessons
Item - Past
143 Check items Behavior accidents

& Conditions Basis

(A-34; B-57; C-52)

The driver got out of the tow 1.5.4 A Awareness Given to SCM Iyappan/
truck without applying the People Rajesh
parking brake
Tow Truck -
11 1/27/2011
SCM -2

Aware SCM.tif
Check of the Superior once/ 1.1.8 C Awareness Given to SCM Iyappan/
week is not performed for People Rajesh
the daily inspection of tow
Tow Truck -
13 truck 1/27/2011
SCM -2

Total Point (A+B+C)= 42

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SES - Safety Evaluation System- Objective

 The entire company is evaluated with equal standard to clarify the difference
of the safety level between plants or between processes. Thus, the entire
safety level is improved.
 It is used as the benchmark to check whether the safety level is maintained
or not.
 Official warning is issued for failure of control status.
 Observation of the “specified rule” is followed up. (Rules based on accidents
in the past as well as rules, regulations, NES, NEM, and NMS based on
repeated failures.)
 The target is a centrally controlled standard.

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SES - Safety Evaluation System- Check List

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SES - Safety Evaluation System- Evaluation

SES evaluation point = Total unsafe point (A + B + C)

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Fire Prevention Evaluation System (F-
(F-PES)

Objective: To check the effectiveness of Fire Prevention

5. F-PES check items and their grounds Grounds
Evaluation NO Check items Grade Law, Orders, Rules NES/NEM/NMS Others
1) Fire 1 * An action has not been taken or maintained
Evaluation for preventingCheck
Specific a recurrenceItem Grade
of the fire accidents in the facility and the work in A Law Report of fire and request
Lessons
preventive the past (in this FY and the previous FY), for prevention of similar
organization
Item 2 * Inspection and cleaning stipulated in the standard for out-of-sight places such as the duct of large facilities generating fire
- Past
Control

and system B Fire case (Yokohama,

sparks, high temperatures and heat including the inlet, inside the pit, and altitudes have not been made. See the plan and Tochigi) (Footnote 1)
3 the implementation
* The record
organizing table of workplace
of the the past year.
fire preventing organization has not been maintained sufficiently (the name of the C
accidents
controller has not been updated).
4 * The organizing table of the workplace fire preventing organization, the map of fire control areas (A and B areas) in C KEI-14001
84 Check items
construction work, the map of emergency evacuation route, and the diagram of the emergency contact route are not
displayed in the place where everyone can easily see them.
Basis
Standard
1)-1 5 * The map of emergency evacuation route, A and B areas map and the diagram of the emergency contact route have not C Disaster Control Rules
been maintained properly or illustrated insufficiently. Art. 36
Inspection 1 * Inspections have not been implemented (or have been deemed inspected). (Footnote 2) A Safety Rules Art. 286-2, Art. 287 KE5-75002 Footnote 2
2 * Inspections have not been implemented (or have been deemed inspected). (Footnote 3) B KE5-75002 Footnote 3
3 * Inspection records have not been kept. B
1)-2 4 * Whether inspections were implemented or not have not been checked by managers. C

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F-PES – Fire Prevention Evaluation System- Objective

 For the risk of afire, improve level of overall fire control by evaluating
objectively and quantitatively all the sections from the same view point
and clarify differences in the level of fire control among sites, offices and
processes.
 Establish a bench mark to see if the level of fire control is maintained.
 Give an official alarm against a defect in fire control.
 Monitor status of compliance with ‘the established rules” on fire
prevention.
“The established rules” are:(Regulations, company standards such as
NES, NEM, NMS, etc, the rules based on the past fire accidents, and
the rules based on repeated defects.)

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F-PES – Fire Prevention Evaluation System-Check list

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F-PES – Fire Prevention Evaluation System-Evaluation

F-PES evaluation point = Total unsafe point (A + B + C)

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Machine Safety Inspection- Purpose & Procedure

To make evaluations in advance at the stages of planning, design,

manufacture and acceptance inspection to see if all the safety-related
items are incorporated in them in order to introduce equipment for which
safety is ensure
1. Convening the Safety acceptance
2. Preliminary Audit
3. Compliance report
4. Secondary Audit
5. Compliance report
6. Approval for operation by safety

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Machine Safety Inspection- Report formats

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Work Permit System- Types

Hot Work Permit

Height Work Permit
Confined Space Entry Permit
Excavation Permit
General work Permit

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Work Permit System

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Accident Investigation system - Category of Accident
Category Level of Injury

Major Injury Accident with injury or residual disability which requires

absence from work for 1 day or more
Minor Injury Accident with injury or residual disability which requires
absence from work for less than 1 day
Slight Injury Accident with slight injury which does not require absence
from work and which requires only once or less treatment
for continuation of the job.

Frequency Rate = (No. of Major & Minor Injury Accidents) * 1,000,000 man-hours
(Total Man Hours Worked)

Note: As per NML Global Standard

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Accident Investigation and Reporting-Procedure &

Format

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Licensing System for Specialised Operation

Company Internal License has to be obtained for the following specialised operation

 Car

 Inside shop floor

 Outside shop floor
 Long Test Track
 Short Test Track

 Fork Lift
 Tow Truck
 Crane

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<Kiken Yochi>

To prevent injury and fire related incidents

through Danger Prediction.

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Hiyari-
Hiyari-hatto,
hatto, KY & Risk assessment:

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Models of a “KY before starting work”
Date Description of Classification Foreman
Work instruc- acceptance Electricity, machine
Name of line
tion and KY
sheet Equipment no. Instructor’s
Station comment
Manufacturing Manufacturing completion Maintenance (confirm rules after a
Request Items confirmation Production
pause.)
(1) Pre-starting confirmation
(Signature)

(2) Pre-starting confirmation

(Signature)
KY (1) Confirm completion of request items. (2) Turn power off. (3) Turn off the key switch and then
before Voice-signaling carry the key with you. (4) Attach a safety label. (5) Remove residual pressure.
starting confirmation items (6) Provide marking. (7) Confirm that there are no tools left after the work area. (8) Confirm
work safety levers and plastic chains. (9) Others ( )
When performing the work, what do you select as the main items of danger prediction? (falling,
getting caught or trapped, aerial approaching objects, flying discharge of substances, explosion,
Danger prediction
fire, burn, falling down, overturning, suffers cuts, electrical shock, shortage of oxygen, chemicals,
(3) molten metals, hot water, steam, or others ( )
Specific examples of pre-
dicting danger
To what items do you attach importance as the main safety measures to ensure the safety of the
Specific preventive
work? Posture/position, Movement/action, Preparatory steps, Signaling, Confirmation, Body pro-
(4) measures
tectors, Guidance method, Lighting, Hoisting implements, Others ( )
Specific examples of safety
measures
Change Specific examples of pre-
(5) point dicting danger
KY Specific examples of safety
measures

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KY Training Exercises
Drilling work with bench drilling machine
A worker is drilling a hole on work with a bench drilling machine.

Various Points of Hazard

1. The worker does not wear safety glasses. A metal chip or powder may likely to enter the eyes any moment.
2. The work is not fastened. The worker's left hand may be widely swung.
3. The worker is doing the work with a pair of gloves on. The gloved hands can easily get caught with the drilling machine.

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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KY Training

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 EMERGENCY PREPARATION

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8. Emergency Preparedness and Response Plan

What is an Emergency Situation?

It is a situation which has the potential to cause harmful

effects to many people, environment and also the damage to
property and requires immediate response to reduce the
risk or impact.

Example emergency situations

 Fire
 Leakage of LPG
 Medical emergencies

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8. Emergency Preparedness and Response Plan
How will you recognize an Emergency Situation?

Visually (in case, you are the first observer), or

On hearing the Fire alarm, or

On hearing the Emergency Siren (Wailing Sound ), or

On listening to an announcement from a Public Address System, or

On direction by the Emergency Response Team (ERT) / Supervisor

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Emergency Preparedness and Response Plan

What to do during an Emergency Situation?

Do not panic

Immediately switch off any machinery in use, close the valves in the gas
lines, fuel lines and gas cylinders, etc,.

Leave the area by the shortest safe route using the nearest Emergency
Exit

Proceed to your designated Safe Assembly Point

Walk Briskly and Do not Run

Assemble in the Safe Assembly Point

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Emergency Preparedness and Response Plan

What to do on discovering the Fire?

Communicate by Shouting “FIRE, FIRE, FIRE” or Initiate a Manual Call
Point

Communicate by phone call

Just Dial 97777 (From intercom)

044-37197777
91766 34415
Tackle the fire only if you know and it is safe to do so

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Emergency Preparedness and Response Plan

You
are
What to do during a Medical emergency? here
Power
2 ASDU
Train

Trim
Medical and
Communicate by phone call Center
Chss
sis

Paint
Just Dial 99990 (From intercom) Admin
Building
Shop

Body
Shop

Stam
Main ping
044-37199990 Gate
Shop

8939933446
Do not get panic and Please give way to the Medical Emergency Team

Please avoid surrounding the victim to enable proper ventilation

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Emergency Preparedness and Response Plan

ALWAYS REMEMBER!

Do not block access to Fire Extinguishers, Fire Hydrants and Electrical

Control Panel

Do not block the Emergency Exits

Follow the instructions given by the Emergency Response Team

member or Supervisor

Do not return to work place until instructed to do so after an

emergency

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Safety Training

1. KYT – Kiken Youchi Training

2. Risk Assessment Training
3. SES Training
4. F-PES Training
5. Hazard Awareness
6. Fire Risk Assessment
7. Safety Induction for new Joinees

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 Stop any unsafe activities inside company
premises and inform concerned supervisor.

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Final word: Follow Three Principles of Safety

1. Arrangement and orderliness,

2. Inspection and Maintenance
3. Standard Work

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 Making Common Sense
Common Practice

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RNAIPL

HR-OHS/ Training/ BSOHSE| Jan 13, 2016