20020241083

Batch (2020-22)
MBA- IB
Business Communication
Rishav Raj

EMAIL:
From: rishav.raj2020@siib.ac.in
Subject: Regarding missing parts of MEADE INSTRUMENTS LX600
Date: 5th November, 2020
To: support@meadeinstruments.com

CC: support@gov.in

Dear Mr Cristiano,

I wish to complain about MEADE INSTRUMENTS LX600 (S/n 74353733484643)

that I purchased on 5th August,2020.

I am complaining because there are a few parts yet to be delivered. To resolve this problem,
I would like you to have a look at the inventory list and try shipping those products at the
earliest.

When I first learned of this problem, I contacted Vinicius Jr. at your company, and was told
that nothing could be done about my problem. I believe that this response is unfair because I
have ordered for the entire set and all the documents are also authorized. I would like a
written statement explaining your company’s position and what you will do about my
complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If I do not
hear from you within 14 days, I will file complaints with the appropriate consumer agencies
and consider my legal alternatives.

I am attaching copies of my receipt and the supplies received till date. Please cross verify
once and provide a resolution for the missing items.

You may reply to me at this email or call me at +91-9309520754.

Sincerely,

Rishav Raj

Purchase Manager,
Symbiosis Institute of International Business

REPORT WRITING:

a) The Accounts Department of your company has decided to go cashless or

switch to plastic money. As an HR Head, you are asked to prepare a report on
the introduction of this system. You may use the following pointers to write
your report.

 Introduction
 Research or survey conducted
 Outline the benefits of the system to the company
 Outline the disadvantages of this system to the staff (canteen, advance fund,
petty cash)
 Draw your conclusions and make recommendations

In recent years, there has been a growing trend toward using electronic
payments rather than physical cash. This trend to a cashless society is likely
to be accelerated by the Coronavirus which gives an impetus to avoiding
unnecessary physical transactions. There are several advantages of a
cashless society, such as a lower risk of violent crime, lower transaction costs
and fewer issues of tax evasion.
Reduced risk of crime. Cash tills have often been the source of violent
crime. It puts employers of banks and shops at risk from hold-ups. If cash is
removed from business premises, this risk is substantially lowered

Less tax evasion. A significant problem for governments is the issue of tax
evasion. Self-employed workers such as contractors can seek to be paid in
cash and therefore declare less income than they actually earnt. This leads to
a loss of income tax revenue for the government
Hygiene and virus transmission. Since the spread of COVID-19, many
shops have either banned cash payments or strongly encouraged e-payment.
It is suggested that the virus can live on paper money and coins for up to two
days and is a source of possible virus transmission. Paying by card reduces
the risk of transmission through this method.

Lower transaction costs for business. In some respects, business who

accept only cards will have lower transaction costs. There is less labour time
in counting cash and sending money to the bank. It also avoids any
inaccuracy related to counting or dealing with potentially forged notes. (e.g.
many shops don’t accept large denominations).

Though there are some disadvantages as well, but pros outweigh cons by a huge
margin and hence it is advisable to switch to plastic money.