COVID-19 Control Measures and Airport Temperature Checks

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As the world grapples with the COVID-19 pandemic, there is an increasing need to introduce
temperature tests at airports in order to recognise people who may be sick.

Apart from automatic temperature check kiosks, the use of self-service technologies in airports
has grown dramatically over the last decade. Self-service kiosks for self-check-in, baggage drop,
and passport control are available at most airports. The primary motivation for airport self-
service technology is to reduce wait times. Reduced wait times are critical to maintaining a good
customer experience in airports as aviation grows, with the International Air Transport
Association (IATA) forecasting that air passengers will double in the next twenty years.
(https://www.iata.org/en/pressroom/pr/2018-10-24-02/)

Due to the close proximity of other passengers and the lack of fresh air circulation, air travellers
are more likely to encounter viruses in airports and on planes. As a result, airlines may consider
instituting temperature checks at airports before passengers check in or board a flight. Although
temperature checks cannot detect COVID-19, they can detect abnormal temperature readings,
and prevention is essential in order to limit virus spread.

Airlines have started to conduct temperature tests in several airports using a portable
thermometer run by a crew member. Handheld thermometers, on the other hand, necessitate
the use of a member of staff to perform these checks, which may endanger their health, cause
queues, and be costly due to the additional staff members required. With automated
temperature check kiosks, self-service technology is a better option.

Are facial reconization temperature kiosks capable of detecting coronavirus?

Temperature screening kiosks are not medical devices and cannot detect whether or not a
person is infected with a virus. These non-contact automated kiosks read the temperature of a
person standing in front of the device in about 1 second and will confirm whether the reading is
normal or abnormal. The process is extremely fast and accurate, resulting in no additional
workload for employees or long wait times for travellers.

How are airport kiosks being used?

Temperature checks are mostly performed at airports using a handheld thermometer or
temperature check kiosks. These can be put into action at:

· Check-in counters

· Safety is paramount.

· Gates for boarding

· Control of passports

Passengers may be subjected to checks at various points along their journey, including before
and after a flight.

What is the difference between facial reconization temperature kiosks and handheld
thermometers?

Facial reconization temperature kiosks provide the following benefits over standard handheld
thermometers:

· It reduces the risk to employees by allowing them to be easily separated from the
passengers standing in front of the kiosks.

· Temperature checks do not necessitate the use of additional personnel because the
kiosks are entirely self-service.

· Reduces airport wait times and anxiety for passengers

What are the main characteristics of an airport temperature kiosk?

From an appropriate distance, it provides a precise temperature reading.

Facial reconization temperature kiosks can provide reliable temperature readings to airports
and airlines. The kiosks use infrared thermal imaging equipment with a 0.5°C, 0.9°F accuracy.
The optimal distance for temperature reading is 0.5 metres, which allows for social distancing
between the person having their temperature taken and any nearby staff member, such as
behind a desk.

· Determines whether or not a person is wearing a mask.

Temperature is easily detected by the kiosks, even when users are wearing masks. If you want to
include mask detection in your checks, you can configure the kiosk to check if users are wearing
masks and display a no-entry alert for those who are not.

· Sets off an alarm in the event of a fever.

The kiosk functionality includes an alarm function. When a person's temperature exceeds that
limit, an alarm will sound to alert staff members.

No single solution will provide the pathway as commercial aviation strives to rebuild the level of
passengers experienced prior to COVID-19 while also doing their utmost to prevent virus.
Multiple measures implemented concurrently will produce the best results for both the industry
and air passengers. Facial reconization temperature kiosks are unquestionably a strong self-
service solution that will be incorporated into many airlines' and airports' strategies.

More details on our automatic temperature check kiosks can be found here.