Professional Documents
Culture Documents
PROJECT ROPORT
TABLE OF CONTENTS
EXECUTIVE SUMMARY
INDUSTRY PROFILE
PRODUCT PROFILE
CHAPTER – 6 FINDINGS
SUGGESTION
CONCLUSION
CHAPTER – 7 ANNEXURE
BIBLIOGRAPHY
EXECUTIVE SUMMARY:
A training course is the training effort of an organization. It may be said that the Trainees
from the basic input, together with the other resource such as the physical Facilities, reading
material, resource persons, etc.
The design and conduct of the Course constitutes the processes and the trained employee the
output. The evaluation of the training course, generally done at the end of the course, is the
feedback of the basis of which improvements are made in the subsequent courses organized
by the institution.
But this is a simplistic and crude way of viewing the training effort though it illustrates the
systems concept of an institutional training effort with the untrained employee, the training
course, the trained employee and the evaluation of the training course representing the input,
the process, the output and feedback Control.
A significant and meaningful approach for a proper understanding of the Training effort as
systems concept consist not in regarding the conduct of the Training programme as the sole
process involved, but in viewing the training Programme as a link in the chain of professional
development of an employee. Sonalika International Tractors is focused in providing
professional training to its employees. It has outlined a few training objectives to be
followed.
CHAPTER -1
INTRODUCTION
Training of personnel consists in providing them with the necessary facilities And
opportunities to acquire knowledge, develop skills and cultivate attitudes and behavior for the
efficient and effective discharge of their duties and Responsibilities. Administrative skills can
be grouped into technical skills, human Skills and conceptual skills. Training should enable
people to perform their present Duties effectively and at the same time prepare them to
shoulder higher Responsibilities in the future. The ultimate objective of training for personnel
is the Improvement in the effectiveness of achievement of organizational objectives. Each and
every position in an organization calls for a certain amount of Expertise in terms of
knowledge, skills and attitudes. The person occupying the Position may not have all the
elements of expertise required for effectively performing new technology or procedure or
law.
The need for training arises in Account of the requirement of filling the gap between the skills
and competences required for the performance of a job and the expertise actually possessed
by the Job holder. This gap can be filled either by institutional training or on-the-job Training.
The common method is to mount a course on the basis of the experimental Wisdom. Hence, a
training course conducted kin a training institution is generally looked upon as some kind of
an isolated event.
This is one of the reasons why it has not been possible to derive the maximum benefit from a
training course. Institutional training is regarded as a break from the monotony of the job. No
Wonder ‘sabbatical’ was one of the objectives of some of the courses. It is time that training
is looked upon as a system. A system may be defined as a group of inter-related and inter-
development parts or processes operating in a Sequence, according to a predetermined plan in
order to achieve a goal or series of Goals. For understanding a system or for setting up a
system, one should start by determining the objectives of the system i.e. what the system
seeks to accomplish. The inputs are to be identified and the outputs specified.
In the light of the Relationship between the inputs and outputs the different processes can be
worked out. Suitable feedback must be obtained at the various stages, to ensure appropriate
Corrective steps at the necessary stages. A training course is the training effort of an
organization. It may be said that the Trainees from the basic input, together with the other
resource such as the physical Facilities, reading material, resource persons, etc..
The design and conduct of the Course constitute the processes and the trained employee the
output. The evaluation of the training course, generally done at the end of the course, is the
feedback of the basis of which improvements are made in the subsequent courses organized
by the institution. But this is a simplistic and crude way of viewing the training effort though
it illustrates the systems concept of an institutional training effort with the untrained
employee, the training course, the trained employee and the evaluation of The training course
representing the input, the process, the output and feedback Control. A significant and
meaningful approach for a proper understanding of the Training effort as systems concept
consist not in regarding the conduct of the Training programme as the sole Process involved,
but in viewing the training Programme as a link in the chain of professional development of
an employee.
If this view is accepted a systems concept of training would include the environment and
organization in which the employee works. It will also include the Identification of his
training needs, and the other salient aspects such as the Determination of training objectives,
designing, and the training programme its Implementation and evaluation. The evaluation
should not only cover the training Imparted but the improvement in organizational
effectiveness and achievement of Organizational goals resulting from the contribution of the
trained employee. Thus, the training effort becomes a total system of which the sub-systems
are the Different aspects outlined above.
INDUSTRY PROFILE
Sonalika was founded in 1995 as International Tractors Limited, and is the flagship company
of the Sonalika Group. They began manufacturing tractors designed by Central Mechanical
Engineering Research Institute (CMERI). Renault bought a 20% interest in the company in
2000, and began producing licensed Renault tractors under the Renault Sonalika
International in a new joint venture. In Renault Sonalika International, Renault owned 60%,
and Sonalika the remaining 40%. Renault was purchased by Class in 2003, and sold 20% of
its stake in Sonalika in 2005. Yammer purchased 12% of the company that same
year. According to the Sonalika website, they are manufacturing Class tractors in the 70-
90 hp range. Ceres and Solis tractors were built based on Renault Ceres tractors, and exported
to places like Europe and Australia.
\Sonalika has exported tractors throughout the world, including to Algeria, Australia,
Bangladesh, Brazil, Canada, Croatia, Dubai, Ecuador, Ethiopia, France, Ghana, Kuwait,
Libya, Madagascar, Malaysia, Morocco, Mozambique, Nigeria, Qatar, Russia, Saudi Arabia,
Slovenia, South Africa, Senegal, Sri Lanka, Tanzania, Turkey, USA, Zambia, Zimbabwe, and
other countries.
In 2007, Sonalika announced interest in two smaller European tractor companies, looking to
buy a majority interest, one being UTB Universal of Romania, and the other Forma, also of
Romania.
In 2009, co-branded Landini Solis tractors were launched in South Africa. In addition, an
assembly plant was set up in Nigeria as a joint venture and the tractors marketed as TAK, and
an agreement was signed for an assembly plant in Egypt.
In 2010, Sonalika set up assembly line in Cameroon, which hastily assembled 750 tractors.
With governmental problems, these tractors were abandoned as of 2011, and lay in various
states of assembly and disrepair. Sonalika also started marketing a tractor built by VST
Tillers in 2010.
In 2011, Sonalika began a joint venture with Apache of Argentina to produce tractors there
under the Apache Solis brand. The early ones will only be assembled, but the goal is to have
60% domestic parts. Plans were also announced to set up assembly plants
in Algeria and South Africa. Also in 2011, AHS Karinca began selling Sonalikas in Turkey,
with plans to open a plant in Turkey to assemble tractors.
In 2012, an agreement was made with Montana Agriculture of Brazil to market Solis tractors
under the Montana Solis brand. In addition, in 2012 the Blackstone Group purchased 12.5%
of Sonalika, and assembly plants were opened in Brazil and Germany.
In 2014, the assembly plant in Turkey opened. The next year, 2015, an agreement to
relaunch Belarus tractors in India was signed. They are to be manufactured in India by
Sonalika, and Belarus (MTZ) will distribute Sonalika tractors through their dealer network
outside of India. The same year, Sonalika tractors began to be assembled by Maxxibrasil
Import and Export Ltda in Caxias do Sul, RS, Brazil, as Solis Brasil. In December 2015,
Sonalika announced plans to introduce their tractors to the USA under the WorldTrac brand.
Related Companies
International Cars & Motors Ltd is another company within the Sonalika Group which has a
technical agreement with MG Rover, of the UK. It manufactures the Rhino Rx multi-purpose
vehicle (MUV), (same as SUV elsewhere). Sonalika Agro Industries
Corporation manufactures various agricultural equipment and harvesters. Engines are
manufactured under the Sonalika and ITL brands.
CHAPTER – 2
COMPANY PROFILE
INTRODUCTION
The spirit of the name Sonalika which literally means 'Sone ki Lakeerein' or Lines of Gold
has not only helped the country in becoming self sufficient in food grains but also ensured
that it turns India into an exporter of food grains through
the surplus in domestic production. International Tractors Limited, manufacturer of Sonalika
International and Tractors under the brand name 'Sonalika' has taken the same spirit forward
not only in India but to over countries across the world and
has become a name to reckon with. Incorporated in & accomplish newer heights of success,
Sonalika Group has come a long way. Today the group is among the top three
tractor manufacturers of India and provides a complete product line including tractors, multi)
utility vehicles, engines, farm machinery attachments, diesel gen) sets, auto components and
pick carry cranes. The group understands the requirements of its customers fairly well and
tries coming up with exceptional tailor) made products suiting their needs.
The Sonalika International is an agricultural equipment, tractor, combine harvester and engine
manufacturer based in New Delhi, India. Sonalika International has manufactured and sold its
products under the Sonalika.
SONALIKA GROUP
SONALIKA GROUP
Industry Automobile
Founded 1969
Headquarters India
Number of 5000
employees
Website http://www.sonalika.com
SONALIKA TRACTORS
Sonalika International Tractors Ltd. is the country’s heavy duty tractor manufacturing
company that produces bestselling tractors between 20 HP to 120 HP. Today, Sonalika ITL is
the third largest player. Sonalika ITL is recognized in both domestic and international market
as a formidable player. The company has earned the trust of over 7 lakhs patrons in more than
80 countries across the globe. It is today, the only Indian company present in 20 European
countries and is most preferred tractor company internationally.
ABOUT US
Sonalika International Tractors Ltd. is the country’s heavy duty tractor manufacturing
company that produces bestselling tractors between 20 HP to 120 HP. Today, Sonalika ITL is
the third largest player. Sonalika ITL is recognized in both domestic and international market
as a formidable player. The company has earned the trust of over 7 lakhs patrons in more than
80 countries across the globe. It is today, the only Indian company present in 20 European
countries and is most preferred tractor company internationally. Sonalika ITL boasts of State-
of-the-art integrated tractor manufacturing plant, situated in Hoshiarpur with a capacity of
manufacturing approximately 3 lakh tractors. The company has strategic partnerships with
Blackstone PE and Yanmar, Japan.
MANUFACTURING FACILITIES
Sonalika International Tractors Ltd. has an in-house engineering and development capabilities
with world-class infrastructure and technologies supported by the high level of backward
integration. The quality of the output is because of the highly professional and skilled
manpower, with their core as cost effectiveness. Thus the manufacturing plant provides a
complete solution to “Total Customer Satisfaction”.
OUR VISION
Sonalika ITL’s vision is to become the world’s leading tractor manufacturing and farm
Mechanization Company. To be the best in customer satisfaction by being customer focused
and aligning systems and processes that develops and delivers high quality, innovative
products at competitive price Jisne sapna nahin dekha use bhi sapna dikhana hai
Gali Gali Sonalika pahunchaana hai.
OUR VALUES
Sonalika ITL is committed to its core values to serve its patrons with passion and deliver
quality, the company strives to build a relationship based on trust and promotes team work
and innovation amongst its employees.
Tractor Baagban
Product Highlights
30 HP Category
Specialized for Orchard Intercultivation
4 Wheel Drive (2 WD Optional)
PTO : 540
Power Steering
OIB (Dry Disc Optional)
Tractor DI 35
Product Highlights
39 HP Category
Radiator Overflow Reservoir
Diesel Saver Unit (Optional)
Single/Dual Clutch
Slidingmesh Gear Box (Constantmesh Optional)
PTO : 540
Tractor DI 42
Product Highlights
42 HP Category
Radiator Overflow Reservoir
Diesel Saver Unit (Optional)
Single Clutch (Double Clutch Optional)
Constantmesh Gear Box
PTO : 540
Tractor DI 60
Product Highlights
60 HP Category
Dual Clutch
Constantmesh Gearbox
PTO : 540 (Reverse Optional)
Oil Immersed Break
Power Steering
Lift Capacity 2000Kgs
Multipurpose Selective DC Valve
Tractor DI 60 MM Super
Product Highlights
52 HP Category
Radiator Overflow Reservoir
Dual Clutch (Single Clutch Optional)
Constantmesh Gearbox with Side Shift
PTO : 540
Oil Immersed Brakes
CHAPTER – 3
THEORETICAL REVIEW
THEORETICAL REVIEW
Employee training and development is a broad term covering multiple kinds of employee
learning.
Training is a program that helps employees learn specific knowledge or skills to improve
performance in their current roles. Development is more expansive and focuses on employee
growth and future performance, rather than an immediate job role.
According to China Gorman, CEO at Great Place to Work, “As companies grow and the
war for talent intensifies, it is increasingly important that training and development programs
are not only competitive, but are supporting the organization on its defined strategic path.”
And it’s not just about retention. Employee training and development programs directly
impact your bottom line.
Individual
Increased employee motivation
Improved engagement
Improved speed to competency and productivity
Training need:
Newly recruited employees require training so as to perform their tasks effectively.
Instructions, guidance and coaching help them to handle jobs competently, without any
wastage.
Training is necessary to prepare existing employees for higher-level jobs (promotion)
Existing employees require refresher training so as to keep abreast of the Latest
developments in job operations. In the face of rapid technological Changes, this is an
absolute necessity.
It is necessary when a person moves from one job to another (transfer). It helps in the
performance level.
It makes employees mobile and versatile.
It is needed to bridge the gap between what the employee has and what the Job demands.
It is needed to make the employees more productive and useful In the long run.
Training often has been referred to as teaching specific skills and behavior. It is usually
reserved for the people who have to be brought up to performing level in some specific skills.
The skills are almost always behavioral as distinct from Conceptual or intellectual.
Development, in contrast, is considered to be more general than training and more oriented to
individual needs in addition to organizational needs and it is most often aimed towards
management people.
Usually, the intent of development is to provide knowledge and understanding that will
enable people to carry out non-technical organizational functions more effectively, such as
problem solving, decision-making and relating to the people.
Time-frame Information
Immediate
Types of Training:
Training Methods:
Off-the-job methods-
1. Vestibule training
2. Role playing
3. Lecture method
4. Conference/ discussion approach
5. Programmed instruction
CHAPTER – 4
RESEARCH METHODOLOGY
Sampling methods : Convenience sampling
Sample size : Total 50
DATA ANALYSIS:
The primary data was analyzed through tabulation and graphical Presentation. ‘Before
and after Method’ was followed in analyzing employees Views on training and development
system in Sonalika International Tractors Ranebennur
Graph 1
42
20
16
22
25-30
30-35
35-45
>45
Interpretation:
From the above table and graph shows the 20 percentage of the respondents are at the age
group from 25-30years, 16 percentage respondents are from 30-35years of age, 42 percentage
of the respondents are from 35-45 years of age and 22 percentage of the respondents are
above 45years of age.
Table 2
EDUCATIONAL QUALIFICATION OF RESPONDENTS
Qualification No of Respondent Percentage (%)
Secondary 28 28
Diploma 26 26
UG 36 36
PG 10 10
Total 100 100
Graph 2
28% 36%
26%
10%
secondary
diploma
ug
pg
Interpretation
From the above table and graph shows the 28 percentage of the respondents completed
secondary. 26 percentage of the respondents completed Diploma. 36 percentage of the
respondents completed UG and remaining 10 percentage of the of the respondents completed
PG.
Table 3
GENDER
Male 62 62
Female 38 38
Graph 3
62%
38%
male
female
Interpretation
From the above table and graph shows the 62 percentage of the respondents are male 38
percentage of the respondents are female.
Table 4
MARITAL STATUS
Married 50 50
Unmarried 50 50
Graph 4
50
50
married
unmarried
Interpretation
From the above table and graph shows the 50 percentage of the respondents are married, 50
percentages of the respondents are unmarried.
Table 5
AWARENESS OF TRAINING PROGRAMME
No 0 0
Graph 5
100%
0
yes
no
Interpretation
From the above table and graph shows the 100% of the employees are aware of the training
programme, 0% of the employees are not aware.
Table 6
ATTENDED TRAINING PROGRAMME
Graph 6
100%
0
yes
no
Interpretation
From the above table and graph shows the 100% of the employees have attended training
programme, 0% of the employees have not attended.
Table 7
NATURE OF TRAINING PROGRAMME
General 26 26
Graph 7
72%
26%
2%
mostly related
general
to work
not related to
work
Interpretation
From the above table and graph shows the 72 percentage of the employees find the training
programme mostly related to their work, 26 percentages of employees find it in general 2
percentage find it not related to work.
Table 8
Strongly Agree 40 40
Agree 36 36
Neutral 12 12
Disagree 6 6
Strongly Disagree 6 6
Graph 8
40%
36%
12%
6%
6%
Interpretation
From the above table and graph shows the 40 percentage strongly agree that training needs
identified are realistic, useful and based on business strategy of organization, 36 percentage
agree, 12 percentage neutral, 6 percentage disagree and 6 percentage stronglydisagree
Table 9
TRAINING NEEDS ARE IDENTIFIED THROUGH FORMAL APPRAISAL
SYSTEM
OPINION NO.OF RESPONDENT PERCENTAGE (%)
Strongly Agree 20 20
Agree 40 40
Neutral 20 20
Disagree 16 16
Strongly Disagree 4 4
Total 100 100
Graph 9
40%
20%
20%
16%
Strongly 4%
Agree
Agree Neutral
Disagree
Strongly
Disagree
Interpretation
From the above table and graph shows the 20 percentage strongly agreed that the training
needs identified through formal appraisal system, 40 percentages agreed that the training
needs identified through formal appraisal system, 20 percentages have chosen the neutral
option. 16 percentages disagreed that the training needs identified through formal appraisal
system, 4 percentages strongly disagreed that the training needs identified through formal
appraisal system.
Table 10
ORGANIZATION CONDUCTS EXTENSIVE TRAINING PROGRAM IN ALL
ASPECTS
ASPECTS RESPONDENTS PERCENTAGE (%)
Strongly Agree 20 20
Agree 40 40
Neutral 20 20
Disagree 16 16
Strongly Disagree 4 4
Total 100 100
Graph 10
40%
20%
20%
16%
4%
Strongly Agree
Agree Neutral
Disagree
Strongly
Disagree
Interpretation
From the above table and graph shows the 20 percentage strongly agree that organization
conducts extensive training programme, 40 percentage agree, 20 percentage neutral,16
percentage disagree and 4 percentage Strongly Disagree.
Table 11
Strongly Agree 14 14
Agree 30 30
Neutral 20 20
Disagree 20 20
Strongly Disagree 16 16
Graph 11
30%
14% 20%
20%
16%
Strongly AgreeAgree
Neutral
Disagree
Strongly Disagree
Interpretation
From the above table and graph shows that the 14 percentage strongly agree that training is
used for employee placement, 30 percentage agree, 20 percentage neutral, 20 percentage
disagree and 16 percentage strongly disagree
Table 12
Yes 86 86
No 14 14
Graph 12
86%
0
14%
yes
no
Interpretation
From the above table and graph shows the 86 percentage of the employees are willing
to undertake training programme in future and 14 percentage of the employees are not
willing to undertake.
Table 13
QUALITY OF TRAINING PROGRAMME
Excellent 40 40
Good 60 60
Graph 13
60
50
40
30
60%
20 40%
10
Column1
excellent
good
Interpretation
From the above table and graph shows the 40 percentage of the respondents find the
quality of the training programme to be excellent and 60 percentage of the respondents
find it good..
Table 14
TECHNICAL SKILLS
Agree 78 78
Disagree 6 6
Graph 14
78%
0 16%
OPINION 6%
agree
neither agree nor disagree
disagree
Interpretation
From the above table and graph shows the 78 percentage of the employees agree that
training programme helps them to pick up new technical skills.16 percentage of the
employees neither neither agree nor disagree 6 percentage of the employees disagree.
Table 15
LEADERSHIP SKILLS
Agree 70 70
Disagree 6 6
Graph 15
70%
0 24%
OPINION 6%
agree
neither agree nor disagree
disagree
Interpretation
From the above table and graph shows the 70 percentage of the respondents agree that
attending training programme helps them to pick up leadership skills, 24 percentage of
the respondents neither agree nor disagree and 6 percentage of the respondents disagree.
Table 16
SOFT SKILLS
SOFT SKILLS NO.OFRESPONDENTS PERCENTAGE (%)
Agree 78 78
Neither Agree Nor
16 16
Disagree
Disagree 6 6
Total 100 100
Graph 16
78%
16%
6%
agree
neither agree nor disagree
disagree
Interpretation
From the above table and graph shows the 78 percentage of the respondents agree that
attending training programme helps them to pick up soft skills, 16 percentages of the
respondents neither agree nor disagree and 6 percentages of the respondents disagree.
Table 17
BETTER PERFORMANCE
Agree 72 72
Neither Agree Nor
22 22
Disagree
Disagree 6 6
Total 100 100
Graph 17
80
70
60
50
40 72%
30
20
10 22%
0
6%
agree
neither agree nor
disagree disagree
Interpretation
From the above table and graph shows the 72 percentage of the employees feel that
attending training programme leads them to perform better at work. 22 percentages of
the employees neither agree nor disagree and 6 percentage of the employees disagree.
Table 18
CHANCES OF PROMOTION
Agree 62 62
Neither Agree Nor
24 24
Disagree
Disagree 14 14
Total 100 100
Graph 18
62%
24%
agree
14%
neither agree nor
disagree disagree
Interpretation
From the above table and graph shows the 62 percentage of employees agree that
attending training programme leads them to the chances of promotion. 24 percentages
of the employees neither agree nor disagree and 14 percentages of the employees
disagree with it.
Table 19
THE TRAINING INTERESTING & INFORMATIVE
Substantially 30 30
Considerably 40 40
Very less 10 10
Fairly 20 20
Not at all 0 0
Graph 19
30% 40%
10% 20%
0%
Interpretation
From the above table and graph shows the 30 percentage believes that the training
interesting & informative, 40 percentages believes considerably, 10 percentages
believes very less and 20 % believes it fairly good
Table 20
RELEVANCE OF TOPICS IN TRAINING PROGRAMME
Yes 88 88
No 12 12
Graph 20
88 %
12%
yes
no
Interpretation
From the above table and graph shows 88 percentages of the employees find the topics
relevant to the training programme and 12 percentages of the employees don’t find it
relevant.
Table 21
Agree
68 68
Neither Agree Nor
26 26
Disagree
Disagree 6 6
Total
100 100
Graph 21
70
60
50
40
68%
30
20
10 26%
0
6%
agree
neither agree nor
disagree disagree
Interpretation
From the above table and graph shows the 68percentage of the respondents agree that
relevant topics related to programme objectives were covered in the training
programme, 26 percentage of the respondents neither agree nor disagree and 3
percentage of the employees disagree.
Table 22
TOPICS COVERED WITHIN RIGHT TIME
OPINION NO.OFRESPONDENTS PERCENTAGE (%)
Yes 88 88
No 12 12
Total 100 100
Graph 22
88%
12%
yes
no
Interpretation
From the above table and graph shows the 88 percentage of the respondents accept that
the topics taken for the training programme are covered within the right time and 12
percentages of the respondents don’t accept with it.
Table 23
TOPICS COVERED EASY TO UNDERSTAND
Yes 78 78
No 22 22
Graph 23
78%
22%
yes
no
Interpretation
From the above table and graph shows the 78 percentage accept that the topics covered
in training programme are easy to understand and 22 percentages of the respondents
don’t accept with it.
Table 24
TRAINING MEET ITS STATED OBJECTIVES
Substantially 20 20
Considerably 40 40
Very less 24 24
Fairly 16 16
Graph 24
40%
20% 24%
16%
Substantially
Considerably
Very less
Fairly
Interpretation
From the above table and graph shows the 20 percentage said that substantially training
meet its stated objective.40 percentage thinks that considerably training meet its stated
objective. 24 percentage of respondents thinks that training meet its stated objective in a
very less extent, 6 percentage of respondents think that fairly training meet its stated
objective. And 6 percentages of respondents think training does not meet its stated
objective.
Table 25
SATISFACTORY LEVEL
Very Satisfied 40 40
Satisfied 42 42
Graph 25
40%
42%
18%
very satisfied
satisfied
neither satisfied nor
unsatisfied
Interpretation
From the above table and graph shows the 40 percentage of the employees are very
satisfied with training programme, 42 percentages of the employees are satisfied and 18
percentages of the employees are neither satisfied nor dissatisfied.
Table 26
SUGGESTIONS ON IMPROVEMENTS
OPINION NO.OFRESPONDENTS PERCENTAGE
(%)
No Improvements Needed 56 56
Make The Content More
6 6
Relevant
Shorten The Training
26 26
Programme
Lengthen The Training
12 12
Programme
Total 100 100
Graph 26
56%
26%
6%
12%
no
improvements make the
content more shorten the
needed lengthen the
relevant training
programme training
programme
Interpretation
From the above table and graph shows the 56 percentage of the employees feel no
improvement is needed 6 percentage of the employees suggest on making the content
more relevant 26 percentage of the employees suggest shortening the period of
training.12 percentage of the employees suggest to lengthen the training programme
CHAPTER - 5
FINDINGS
SUGGESTION
CONCLUSION
QUESTIONNAIRE
1. Age of respondents
a) 25-30 b) 30-35/ c) 35-45 d) >45
2. Gender
a) Male b) Female
4. Marital status:
a) Married b) Unmarried
8. Do you agree training needs identified are realistic, useful and based on
business strategy of organization?
a) Strongly Agree b) Agree c) Neutral d) Disagree /Strongly Disagree
BIBLIOGRAPHY
Www.Sonalikainternational.Com