GOVERNMENT FIRST GRADE COLLEGE

(Affiliated to Karnataka University, Dharwad)

RANEBENNUR – 581115
Dist: Haveri

A Project Report
On
“CUSTOMER SATISFACTION TOWARDS
HIMALAYA HERBAL PRODUCTS”
(With Special Reference Alur Enterprises Davanagere.)

Submitted in Partial Fulfillment of the Requirement for the

Award of Degree of

BACHELOR OF BUSINESS
ADMINISTRATION
Submitted by:
Mr. HANUMANTH MARUTEPPA HARAVI
Reg. No: 15N12103
BBA Final Year

Under the Guidance of

Prof. S. M. SITALADA
Department of Business Administration

2017-18
 Government First Grade College,
Department of Commerce and Management
RANEBENNUR -581115

H.O.D CERTIFICATE

This is to, certify that Mr. HANUMANTH MARUTEPPA HARAVI

bearing Reg No. 15N12103 is a bonafied student of Government First Grade
College, RANEBENNUR. This project report entitled “CUSTOMER
SATISFACTION TOWARDS HIMALAYA HERBAL PRODUCTS” With Special
Reference Alur Enterprises Davanagere. prepared and submitted by him in partial
fulfillment for the award of degree of Bachelor of Business Administration by the
KARNATAK UNIVERSITY during the academic year 2017-18.

PLACE: RANEBENNUR Signature

S M SITALAD
DATE: Department of Business Administration
 Government First Grade College,
Department of Commerce and Management
RANEBENNUR -581115

PRINCIPAL CERTIFICATE

This is to certify that Mr. HANUMANTH MARUTEPPA

HARAVI bearing Reg No. 15N12103 is a bonafied student of Government

First Grade College, Ranebennur. This project report entitled

“CUSTOMER SATISFACTION TOWARDS HIMALAYA HERBAL

PRODUCTS” With Special Reference Alur Enterprises Davanagere. is prepared

and submitted by him in partial fulfillment for the award of degree of

Bachelor of Business Administration by the KARNATAKA
UNIVERSITY during the academic year 2017-18

PLACE: Ranebennur Principal

Prof. L.V. SANAGALAD
DATE: GFGC, RANEBENNUR
 Government First Grade College
Department of Commerce and Management
RANEBENNUR -581115

GUIDE CERTIFICATE

This is to certify that the project report entitled

“CUSTOMER SATISFACTION TOWARDS HIMALAYA HERBAL

PRODUCTS” With Special Reference Alur Enterprises Davanagere.is carried on

by Mr. HANUMANTH MARUTEPPA HARAVI bearing Reg No. 15N12103 a

Student of Sixth Semesters in partial fulfillment for the degree of
Bachelor of Business Administration of KARNATAKA UNIVERSITY
DHARWAD during the year 2017-18 under my Guidance.

PLACE: RANEBENNUR Signature

S.M. SITALAD
DATE: Department of Management
 ACKNOWLEDGEMENT
First and for most I am thankful to God for being with me and guiding me
throughout my life.

Happiness cannot be expressed by words and help taken cannot be left thanking.
I would like to thank all of them who where a part of the work and my life.

A dissertation work needs an able guidance and support from many persons. I get
an opportunity to thank all those who have helped me to carry this innovation
successfully.

I would like to express my sincere thanks my internal guide Prof. S. M. SITALAD for
her valuable suggestions and moral support all the way.

I would like to express my sincere thanks to “Alur Enterprises Davanagere. For timely
co-operation and help in completing my dissertation.

I would also like to offer my wholehearted gratitude to my Mom and Dad great
thankful and my relatives and my close friends for encouraging and supporting my
dissertation.

Last but not least, I would like to share my joy and success with all the people who have
helped me directly or indirectly in gaining new experience, confidence in total a new
dimension to prospective……………….
KARNATAKA UNIVERSITY
Government First Grade College,
Department of Commerce and Management
RANEBENNUR -581115

DECLARATION

This is the certificate that Mr. HANUMANTH MARUTEPPA

HARAVI bearing Reg No. 15N12103 Has been successfully completed the

project work entitled “CUSTOMER SATISFACTION TOWARDS

HIMALAYA HERBAL PRODUCTS” With Special Reference Alur Enterprises
Davanagere. Submitted in partial Fulfillment of the requirements For The

Award of the Degree in BACHELOR OF BUSINESS

ADMINSTRATION by the KARNATAKA UNIVERSITY during the
academic year 2017-18

I further declare that this project has not been submitted in

any other cities or institutions for the award of any fellowship / degree.

Place : RANEBENNUR
Date :
Mr. HANUMANTH MAUTEPPA HARAVI
Reg. No: 15N12111