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Teacher-Student Relationships

and Engagement: Conceptualizing, 17


Measuring, and Improving the
Capacity of Classroom Interactions*

Robert C. Pianta, Bridget K. Hamre,


and Joseph P. Allen

Abstract
Classrooms are complex social systems, and student-teacher relationships
and interactions are also complex, multicomponent systems. We posit that
the nature and quality of relationship interactions between teachers and
students are fundamental to understanding student engagement, can be
assessed through standardized observation methods, and can be changed
by providing teachers knowledge about developmental processes relevant
for classroom interactions and personalized feedback/support about their
interactive behaviors and cues. When these supports are provided to teach-
ers’ interactions, student engagement increases. In this chapter, we focus
on the theoretical and empirical links between interactions and engagement
and present an approach to intervention designed to increase the quality of
such interactions and, in turn, increase student engagement and, ultimately,
learning and development. Recognizing general principles of development
in complex systems, a theory of the classroom as a setting for development,
and a theory of change specific to this social setting are the ultimate goals
of this work. Engagement, in this context, is both an outcome in its own

*Preparation of this chapter was supported in part by the


Wm. T. Grant Foundation, the Foundation for Child
Development, and the Institute of Education Sciences.
R.C. Pianta, Ph.D. (*)
Curry School of Education, University of Virginia,
PO Box 400260, Charlottesville, VA 22904-4260, USA
e-mail: rcp4p@virginia.edu
B.K. Hamre, Ph.D.
Center for Advanced Study of Teaching and Learning,
University of Virginia, Charlottesville, VA, USA
e-mail: bkh3d@virginia.edu
J.P. Allen, Ph.D.
Department of Psychology, University of Virginia,
Charlottesville, VA, USA
e-mail: allen@virginia.edu

S.L. Christenson et al. (eds.), Handbook of Research on Student Engagement, 365


DOI 10.1007/978-1-4614-2018-7_17, © Springer Science+Business Media, LLC 2012
366 R.C. Pianta et al.

right and a mediator of impacts that teachers have on student outcomes


through their interactions with children and youth. In light of this discus-
sion, we offer suggestions or directions for further research in this area.

program of study to conceptualize, measure, and


Introduction ultimately improve the quality of teacher-child
relationships through a focus on their interac-
Students spend at least one-quarter of their wak-
tions, starting in the preschool and early elemen-
ing hours in schools, most of it in classrooms,
tary period. This work resulted in an observational
one of the most proximal and potentially power-
tool for assessing interactions in early childhood
ful settings for influencing children and youth.
and elementary classrooms, the Classroom
Students’ relationships and interactions with
Assessment Scoring System (CLASS; Pianta, La
teachers either produce or inhibit developmental
Paro, & Hamre, 2004); an accompanying concep-
change to the extent that they engage, meaning-
tualization of classrooms, the CLASS framework
fully challenge, and provide social and relational
(Hamre, Pianta, Mashburn, & Downer, 2010);
supports. In this sense, relationships between
and an approach to enhancing the quality of
teachers and students reflect a classroom’s capac-
teacher-child interactions that we call
ity to promote development, and it is precisely in
MyTeachingPartner. Recently, we extended this
this way that relationships and interactions are
approach to measuring and improving relation-
the key to understanding engagement. As just one
ships to middle and high school classrooms
example of this connection between engagement
(Pianta, Hamre, & Mintz, 2010). As we have
and relationships, the National Research Council
deepened this work in the early grades and
(NRC, 2004) published a groundbreaking recast-
extended these ideas toward classrooms serving
ing of settings in terms of features that engage
older children, evidence has been revealed not
developmental mechanisms in adolescence in
only for the NRC report but also for the recasting
positive, promotive ways. Notably, the NRC
of classrooms as contexts in which perhaps the
report shifted discussions from how various con-
key mechanism through which classroom expe-
texts (e.g., classrooms, clubs) and programs
riences add value for development is through the
should focus on reducing the rate of problems in
pivotal role of student-teacher relationships in
child and adolescent development to one that rec-
the very process of engagement.
ognizes that perhaps the best way for these con-
In our view, and reflected throughout this
texts to benefit youth is to emphasize the positive
chapter, engagement is a relational process. It
ways that relational experiences in these settings
reflects students’ cognitive, emotional, behav-
provide children and youth experiences that draw
ioral, and motivational states and capacities but is
them in—that engage with their desires and needs
conditioned in part on interpersonal relationships
for feeling competent and connected to others.
as activators and organizers of these states and
From the perspective of the NRC report, relation-
capacities in the service of some larger develop-
ships are a mechanism or medium through which
mental task or aim (Allen & Allen, 2009; Crosnoe,
settings engage developmental processes.
2000; Dornbusch, Glasgow, & Lin, 1996; Eccles,
Building on extensive observational work that
Lord, & Midgley, 1991). From this perspective,
had been underway in early childhood settings
engagement is best understood by understanding
for the past two decades, as well as a very com-
relationships and their behavioral expression in
pelling literature demonstrating the value of
interpersonal interactions in the classroom—
adult-child relationships for promoting compe-
through observation of exchanges and interpre-
tence in the birth to 8 years period (see Pianta,
tation of their value and meaning with regard
Hamre, & Stuhlman, 2003), we embarked on a
to fostering opportunity to learn and develop.
17 Teacher-Student Relationships and Engagement… 367

Engagement reflects relationally mediated par- of the instructional and social supports actually
ticipation in opportunity. offered to early adolescents in classrooms is gen-
In this chapter, we describe this and related erally low and even lower for the groups noted
work in an effort to frame conceptually the dis- above. Moreover, findings from studies of large
cussion of student engagement not as a property and diverse samples of middle schools demon-
of a child but rather as embedded in interactions strate quite clearly that competitive, standards-
and relationships. We organize our discussion in driven instruction in decontextualized skills and
three main sections: the first provides a depiction knowledge contributes directly to this sense of
of classrooms as a relational setting for develop- alienation and disengagement (Eccles et al.,
ment, the second describes efforts to conceptu- 1997; Shouse, 1996). Engagement in school
alize and measure teacher-student classroom begins to decline early in adolescence, and by
interactions, and the third reports early results entry into high school this decline is pronounced
from efforts to enhance engagement in class- to the point where more than half of high school
rooms as a function of improving the quality of students from all types of schools report that they
teacher-student interactions. do not take their school or their studies seriously
(Marks, 2000; Steinberg, Brown, & Dornbusch,
1996). Further, adolescents bring their peers
Underperformance of the Classroom along with them: doing well in school switches
Setting as a Context for Youth from being a positively valued behavior among
Development peers in childhood to a somewhat negatively val-
ued behavior by mid-adolescence. Yet, engage-
There is little question that academic achieve- ment and intrinsic motivation become pivotal in
ment, personal well-being, and civic-related adolescence, as students at this age have the
outcomes for children and adolescents are in means to not only withdraw energy from educa-
dire need of improvement and enhancement tional pursuits but also the ability to drop out
(Carbonaro & Gamoran, 2002; National Center altogether (NRC, 2004).
for Education Statistics [NCES], 2003). For all With regard to achievement outcomes, there is
of the resources devoted to schooling, the capa- recent evidence that middle and high school
city of classrooms as settings that promote and youth are underperforming in relation to expecta-
enhance development is sorely lacking. For tions set by state standards tests and in interna-
example, adolescents report that social and task- tional competitions. Moreover, performance gaps
related disengagement and alienation are directly related to culture, race, and income are not clos-
tied to classroom experiences that are discon- ing despite years of rhetoric and attention (NCES,
nected from youths’ developmental needs and 2003). For example, after years of standards-
motivations (Crosnoe, 2000; Dornbusch et al., based educational reform under No Child Left
1996; Eccles et al., 1991). Youth describe school Behind (NCLB), roughly 40% of poor or African-
experiences as irrelevant and lacking appropriate American eighth graders in Virginia perform
and meaningful challenges. These patterns are below standards for reading achievement, and the
exacerbated dramatically for youth attending corresponding rates of failure for youth in the
schools in low-income communities, rural com- District of Columbia are close to 80% (Aratani,
munities, large schools, and for those with histo- 2006). These rates of failure in reading, which
ries of poor achievement or problem behavior was one of the spurs for NCLB, reflect a funda-
(e.g., Crosnoe, 2001; Eccles, Lord, Roeser, mental misunderstanding of the mechanisms by
Barber, & Jozefowicz, 1997). which students are engaged through relationships
Even more disconcerting is recent evidence and the need to reconceptualize and redesign
from observational studies of large samples of how we support teachers to build upon and foster
fifth grade classrooms that the nature and quality relationships with students.
368 R.C. Pianta et al.

Consider a second target of school reform, student interactions or youth reports, experiences
the dropout rate. Fewer than 60% of ninth grad- in classrooms too often fail to capitalize on stu-
ers in certain demographic groups (NCES, 2003) dent interests, goals, and motivation and rather
actually graduate 4 years later. Yet for 10 years, promote disengagement and alienation. One
decreasing the dropout rate has been a singular cannot read these accounts and escape the sense
focus of most secondary schools, and the average that school and classroom settings and the
annual dropout rate remains near 10% and ranges adults responsible for their quality are simply not
up for some groups. These figures make strik- involved relationally (Crosnoe, 2000; Dornbusch
ingly clear that the high school classroom as a et al., 1996; Eccles et al., 1991). Yet, despite this
setting for youth development is fundamentally generally dismal picture of classrooms, it is also
flawed. Put another way, it does not appear to us true that nearly every student can describe, with
that the central problem in school reform is cur- enthusiasm and passion, a relationship with a
riculum, school/class size, or outcomes assess- teacher that they felt was meaningful and impor-
ment but rather the extent to which teachers are tant to them, often with considerable evidence to
supported to interact with students and form rela- back up those claims (Resnick et al., 1997).
tionships with them that engage them in opportu- The impressions gleaned from youth reports
nities to learn and develop. are confirmed in observations, some of which are
Youth report that they are highly concerned ethnographic in nature while others rely on large-
with the actual experiences they have in class- scale assessments of hundreds of classrooms. For
room settings, which they find lacking in terms example, evidence gleaned from observing large
of supportive relationships that draw them into numbers of typical American classrooms in first,
meaningful challenges and competence-building third, and fifth grades shows clearly that the
experiences (Crosnoe, 2001; Csikszentmihalyi nature and quality of adult-student interactions in
& Schneider, 2000; Marks, 2000; NRC, 2004; classrooms are lacking in the kind of assets out-
Roeser, Eccles, & Sameroff, 2000). Perhaps they lined in the NRC report. For example, in the
are right, and the capacity of schools to support NICHD Study of Early Child Care and Youth
youth development, particularly for “high risk” Development observations in more than 2,500
youth, depends on whether the relationships and elementary classrooms, of the opportunities for
interactions among students and teachers within academic activities and learning to which a typi-
a classroom offer a developmentally meaningful cal student is exposed, more than 85% of those
and challenging experience (NRC). Because opportunities take place in the context of teacher-
teacher-student interactions embody the rela- directed whole group instruction or individual
tional capacity of the classroom to promote posi- seatwork, in contrast to small-group work that
tive development, our focus is on improving and might capitalize on teacher-student relationships
changing these relationships and interactions as key mediators of engagement. The typical stu-
and involves working with teachers. Thus, our dent interacted with their teacher (individually or
theory and method of change is centered on in a small group) fewer than four times in an hour,
teachers’ relationships and interactions with and in most cases, these exchanges were perfunc-
students. tory and compliance-directed. Furthermore, most
instructional exchanges had a pronounced and
almost singular focus on performing basic skills,
A Theory of Engagement tasks that require a discrete answer that is correct
Within Classroom Settings or not rather than eliciting analysis, reasoning, or
problem-solving around a more ambiguous chal-
We start with a brief description of a typical class- lenge. From a relational standpoint, these
room experience in a school in the United States, exchanges were devoid of personal, emotional,
public or private, regardless of grade or content motivational properties that would engage the
area. Whether based on observations of teacher- student in the task at hand. Recalling the NRC
17 Teacher-Student Relationships and Engagement… 369

report’s emphasis on meaningful challenges for A fundamental principle in addressing the


cognitive development (as well as recent calls for chronically resource-starved classroom is that
raising standards for “twenty-first century skills”), modifying the classroom as a relational setting
this focus on basic skills neglects the ways in to engage children and youth more fully may
which reasoning, problem-solving, and more be the single best way to unleash and expand
advanced cognition can be a force for engaging the level of human resources (e.g., relationships
students in activities that are highly salient devel- and interpersonal interactions) available to the
opmentally but which also require relational sup- educational process (Sarason, 1982). Below, we
ports to sustain students’ participation. Despite discuss three features of classrooms likely to
rhetoric that paints a picture of middle and high influence levels of behavioral/psychological
school as challenging and interesting, the actual engagement—relational supports, competence
experiences youth have in classroom settings supports, and relevance. These features form the
(observed or reported) are often lacking in terms core theoretical foundation of our subsequent
of meaningful challenges, supportive relationships, efforts to assess and improve the relational prop-
and competence-building opportunities (Crosnoe, erties of classrooms and, thereby, engagement.
2001; Csikszentmihalyi & Schneider, 2000; Understanding the primary role of interactions
Marks, 2000; NRC, 2002; Roeser et al., 2000). and relationships in creating the capacity for chil-
Schools all fundamentally rise or fall on the dren and youth to engage the classroom as a set-
success of what occurs within the classroom (e.g., ting for development is a fundamental precursor to
Crosnoe, 2001; Nye, Konstantopoulos, & Hedges, understanding our approach to measuring interac-
2004; Resnick et al., 1997) Ironically, close obser- tions and to changing classroom settings’ capacity
vation of most any secondary school in America for engagement. Readers will recognize applica-
reveals that adolescents—both at risk and high tions and extensions of Vygotsky’s (1978, 1991)
functioning—often display remarkably high ideas about the contextualized nature of learning
degrees of motivation and engagement within the and development and close, interdependent con-
school setting. Rarely, however, does this occur nection among relational supports, task-related
within the classroom. High school hallways, play- challenges, and learning. Pianta (1999) also has
ing fields, and lunchrooms literally brim over with discussed the connection between classroom con-
youthful energy, excitement, and enthusiasm. texts and learning in terms of the relational, struc-
Intense interactions occur in sports and extracur- tural, and motivational affordances available in
ricular activities, and interactions with peers dom- classrooms. Central to each of these perspectives,
inate students’ perception of the social ecology of and elaborated below, is an appreciation of engage-
school. It is only when these students enter their ment as a contextualized process mediated by rela-
classroom that energy levels decline precipitously, tionships and interpersonal interactions.
and it is rare that a given student will “connect”
with a teacher or material in classroom or subject Relational Supports
area in such a way that they perform at high lev- As a behavior setting, the classroom runs on
els of capacity or “flow” (Csikszentmihalyi & interactions between and among participants: the
Schneider, 2000). The classroom setting looks relationship between the student and the teacher
equally bleak from the perspective of teachers, and the relationships of students with one another.
who are also dropping out and becoming more These relationships and their value emotionally,
disengaged. Fifteen percent of the entire teaching instrumentally, and psychologically are funda-
workforce turns over every year. Rates of teachers mental supports to the value of their experience
leaving the profession are increasing. And those in the classroom setting for furthering develop-
who stay report a sense of malaise and frustra- ment. It is not an overstatement to suggest that
tion—they feel their job is getting harder and they most children and adolescents live for their social
have fewer tools with which to work and feel relationships (Collins & Repinski, 1994), and for
effective (Hart, Stroot, Yinger, & Smith, 2005). many young people, relationships with teachers
370 R.C. Pianta et al.

are core organizers of experience; they are funda- with students are a fundamental facet of class-
mental to core developmental functions. Yet, the rooms’ capacity to support development.
qualities of teacher-student relationships are fre-
quently afterthoughts in battles over curricula, Autonomy/Competence Supports
testing, school structure, and funding. Positive Children and youth are engaged by challenges
relationships with adults are perhaps the single that are within reach and that provide a sense of
most important ingredient in promoting positive self-efficacy and control: experiences that offer
student development. For example, when teachers challenges viewed as “older” or adultlike but for
learn to make modest efforts to form a personal which appropriate scaffolding and support are
connection with their adolescent students—such provided (Bandura, Barbaranelli, Caprara, &
that the students feel known—they can dramati- Pastorelli, 1996; Eccles et al., 1993). Any setting
cally enhance student motivation in school that intends to advance development and learning
and emotional functioning outside of school outcomes for children or youth must carefully
(Roeser, Eccles, & Sameroff, 1998; Skinner, craft the nature of experience it provides in order
Zimmer-Gembeck, & Connell, 1998). In the to give participants a developmentally calibrated
early grades, when teachers spend nondirective sense of control, autonomy, choice, and mastery.
individual time with children who they find Absent these considerations or in settings that
challenging, the disruptive behavior of these rely on approaches characterized as overly top-
students drops, and teachers report more har- down or passive, in which teachers are over- or
monious and learning-oriented interactions underinvolved, classrooms are doomed to be
(Mashburn et al., 2008). places lacking in engaged participants. For exam-
Adolescents report both that they would learn ple, one of the most tragically avoidable errors
more if their teachers cared about them person- that some secondary school teachers make is to
ally and that such personal connections are rare assume that youth strivings for autonomy and
(Public Agenda, 1997). A close, supportive rela- self-expression represent negative forces to be
tionship with a teacher is a key feature distin- countered rather than positive energy to be har-
guishing at-risk children and adolescents who nessed. This basic misunderstanding of adoles-
succeed in school from those who do not (Pianta, cent development (one often promoted in teacher
Steinberg, & Rollins, 1995; Resnick et al., 1997), education courses and reinforced by school poli-
and youths’ sense of social connection within set- cies) then takes form in highly controlling and
tings predicts outcomes ranging from higher punitive classroom and school settings and in
achievement scores to greater student engage- instruction that is highly teacher-driven and dis-
ment and more positive academic attitudes (Bryk couraging of exploration and curiosity. At the
& Driscoll, 1988; Bryk, Lee, & Holland, 1993; other end of the age spectrum, all too often, teach-
Connell & Wellborn, 1991; Crosnoe, Johnson, ers espouse a “child-centered” or “play-based”
& Elder, 2004; Ryan & Deci, 2000; see also, philosophy around learning and development
NRC, 2004, for extended review of other similar that all too often expresses itself in children wan-
findings). Notably, even for relatively highly dering around activity centers while teachers are
motivated late adolescents in college, recent not involved in actively scaffolding learning
experimental work has shown that a sense of iso- (Pianta, Mashburn, Downer, Hamre, & Justice,
lation can significantly reduce energy for intel- 2008). In both instances, overcontrolled responses
lectual pursuits and that this reduction is powerful to adolescents and underinvolved responses to
enough to temporarily depress results on IQ tests young children, adult-child relationships, and
(Baumeister, Twenge, & Nuss, 2002), while interactions are not calibrated to developmental
increasing irrational and risk-taking behavior tendencies of students. This mismatch of class-
(Twenge, Catanese, & Baumeister, 2002). Thus, room and development results in schools narrow-
regardless of age or grade, interpersonal relational ing, rather than expanding, the “space” in which
supports provided through teachers’ interactions zones of proximal development can be created.
17 Teacher-Student Relationships and Engagement… 371

Relevance solving a somewhat ambiguous and perhaps


For children and youth, the connection of aca- uncertain real-life problem, teachers end up rely-
demic skills and knowledge to their real-life ing on relationships and interactions to cajole or
experience is a near-universal property of class- to address behavioral disruptions and inattention
rooms that foster engagement. Adolescents, like (i.e., disengagement) that are the inevitable
adults, deploy a considerable amount of effort in by-product of miscalibration.
attempts to make meaning in their lives. For Consciously addressing the relevance of what
many, adolescence is a period in which this occurs within the classroom to the larger world is
becomes a focus for the first time. This process critical to engaging otherwise restless young
ultimately leads to a bias in adolescents’ evalua- minds. On a smaller scale, teachers may increase
tion of experience (particularly those experiences the relevance of the classroom by making
offered by adults) toward choices they view as repeated, explicit ties between curricular material
relevant, or connected to their emerging views on and real-world applications and engaging rela-
what is meaningful and what is not. Too often, tional processes that scaffold participation in
the high school curriculum and the rationales learning that is somewhat less constricted. The
behind it are taken as a “given” without recogni- key factor here is that the real-world connections
tion that these rationales need to be made clear to must be made in ways that are meaningful as per-
each new cohort of students. Drawing even very ceived by the student. For some, it may be through
distal connections between what occurs within a very close and comforting emotional connec-
high school and the larger “real world” can alter tion to a teacher, while for others it will be through
student behavior. For example, involving stu- a teacher providing challenging problems.
dents in significant, real-world, voluntary com- These ideas about the central role of teacher-
munity service and then discussing it within the student interactions and relationships as the pri-
classroom in an ongoing way has been found to mary mechanism by which student engagement
reduce disruptive behavior by 50% in randomly is fostered form the basis for our developmen-
controlled trials, with similar effects upon other tally informed analysis of classroom effects on
outcomes in youths’ lives as well (Allen, Philliber, student outcomes. In our view, the capacity of
Herrling, & Kuperminc, 1997). Centuries ago, classroom settings to engage children and youth
late adolescents were commanding armies and is the core “criterion” by which they should be
running countries (Barzun, 2000). Today, a gen- judged, and the features of relational supports,
eration of children and adolescents who grew up autonomy/competence supports, and relevance
with the internet, social networks, and sophisti- are how classrooms, through relationships and
cated video games is confined to a classroom for interactions, accomplish that goal.
hours a day with little vision of how what occurs These supports, enacted in teacher-student
within that classroom relates to the larger world. interactions, produce cycles of student engage-
In the early grades, as we recounted previ- ment, teacher efficacy, and student performance.
ously, virtually no instruction occurs that does We suggest that in the best classrooms, these sup-
not have a “correct/incorrect” focus. Thinking, ports operate in concert to initiate self-reinforcing
problem-solving, and reasoning with real-world linkages among engaged students, effective
information is conspicuously absent in the vast teachers, and growth in student performance.
majority of classrooms (see Pianta, Belsky, Relationships and interactions in the classroom
Houts, Morrison, & NICHD ECCRN, 2007). are the media through which relational, compe-
When academic learning is almost completely tence, and relevance supports are made available
organized and focused in this way, there is virtu- to students. In the next section, we present our
ally no way in which teachers can make the con- conceptualization and technical approach to
tent or activity relevant. Rather than drawing on interactions and relationships between teachers
relationships and interpersonal interactions with and students as the focus of measurement and
students as a front-end asset to draw them into change.
372 R.C. Pianta et al.

Conceptualizing and Measuring however, as is evident in the discussion above


Teacher-Student Classroom Interactions and in reports such as that of the NRC (2004),
these concepts of the TTI framework and their
To help organize the diverse literatures that relevance for understanding engagement are
inform conceptualization and assessment of applicable to adolescents as well.
classroom processes, Hamre and Pianta (2007)
presented the Teaching Through Interactions
(TTI) framework, a theoretically driven and Emotional Interaction Domain
empirically supported system for conceptualiz-
ing, organizing, and measuring classroom inter- Teacher efforts to support students’ social and
actions between teachers and students into three emotional functioning in the classroom, through
major domains—emotional supports, classroom positive facilitation of teacher-student and
organization, and instructional supports. This student-student interactions, are key elements of
framework recognizes that the starting point for effective classroom practice. Two broad areas of
understanding contextual influences on develop- developmental theory guide much of the work on
ment is to recognize that development occurs emotional support in classrooms—attachment
through interactions between the capacities and (Ainsworth, Blehar, Waters, & Wall, 1978;
skills of the person and the resources available to Bowlby, 1969; Pianta, 1999) and self-determi-
them in various settings, and that this process is nation theory (Connell & Wellborn, 1991; Ryan
very dynamic (Bronfenbrenner & Morris, 1998; & Deci, 2000; Skinner & Belmont, 1993).
Magnusson & Stattin, 1998). Attachment theorists posit that when parents pro-
A feature of the TTI framework is that the vide emotional support, and a predictable, con-
latent structure of teacher-child interactions sistent, and safe environment, children become
applies consistently across grades from preschool more self-reliant and are able to take risks as they
through to secondary grades; thus, the three- explore the world because they know that an
domain TTI latent structure is hypothesized as adult will be there to help them if they need it
grade invariant. Critically, although latent struc- (Ainsworth et al., 1978; Bowlby, 1969). This
ture is hypothesized as invariant, the TTI frame- theory has been broadly applied to and validated
work reflects the developmentally relevant in school environments (Birch & Ladd, 1998;
construct of heterotypic continuity and allows for Hamre & Pianta, 2001; Howes, Hamilton, &
variation across grades in the specific behavioral Matheson, 1994; Lynch & Cicchetti, 1992;
indicators that reflect positive and negative fea- Pianta, 1999). Self-determination (or self-sys-
tures of interactions. tems) theory (Connell & Wellborn, 1991; Ryan &
In the section that follows, we briefly review Deci, 2000; Skinner & Belmont, 1993) suggests
the three major domains of teacher-student that children and youth are most motivated to
interactions described in the TTI framework learn when adults support their need to feel com-
(emotional, organizational, and instructional), petent, positively related to others, and autono-
including a summary of the developmental theo- mous. Throughout schooling, students who are
ries and empirical studies on which they are more emotionally connected to teachers and
based. Within each of these three broad domains peers demonstrate positive trajectories of devel-
of interaction, we then describe in subsections a opment in both social and academic domains
number of specific dimensions that form the basis (Hamre & Pianta, 2001; Harter, 1996; Ladd,
of behavioral interactions and observations of Birch, & Buhs, 1999; Pianta et al., 1995; Roeser
interactions. Thus, we present two levels of the et al., 2000; Ryan, Stiller, & Lynch, 1994; Silver,
TTI framework—three broad domains and the Measelle, Essex, & Armstrong, 2005; Wentzel,
dimensions of behavioral interactions between 1998). Within this domain, we focus on behav-
teachers and students that more specifically define ioral interactions related to emotional climate,
these domains. Much of what we present below teacher sensitivity, and regard for student
is based on work in elementary classrooms; perspectives.
17 Teacher-Student Relationships and Engagement… 373

Emotional Climate see adults as a resource and create environments


Classrooms are, by their very nature, social in which students feel safe and free to explore
places. Teachers and children laugh and play and learn (Pianta et al., 2004). Highly sensitive
together, share stories about their lives outside of teaching requires teachers to attend to, process,
the classroom, and work together to create an and respond to a lot of information simultane-
environment in which all learning occurs. The ously. For example, during whole group instruc-
classroom climate can be described along posi- tion, a sensitive teacher may, within quick
tive and negative dimensions. Positive climate succession, notice some children not paying
encompasses the degree to which students expe- attention, see that one child is frustrated because
rience warm caring relationships with adults and he does not understand her questions, and observe
peers and enjoy the time they spend in the class- a sad look on a child she knows is generally very
room. Negative climates are those in which stu- happy and engaged. The sensitive teacher not
dents experience frequent yelling, humiliation, or only notices these subtle cues from students, but
irritation in interactions with teachers and peers. knows her students well enough to respond in
The aspect of climate that has been studied ways that help alleviate their problems. She may,
most extensively in the past 10 years is the nature for example, change the tone of her voice to reen-
and quality of teachers’ relationships with stu- gage those students not participating, take a quick
dents. There is strong evidence for the salience of moment to restate her question in simpler lan-
student-teacher relationships as an important guage, and make a mental note to check in with
context for children’s development (see Pianta the sad student at recess. In contrast, an insensi-
et al., 2003); student-teacher relationships are tive teacher may completely miss these subtle
associated with children’s peer competencies cues or respond in ways that aggravate, rather
(e.g., Birch & Ladd, 1998; Howes, 2000; Howes than alleviate, students’ problems.
et al., 1994) and trajectories toward academic Students in classrooms with sensitive teachers
success or failure (Birch & Ladd, 1996, 1998; are more engaged and self-reliant in the class-
Hamre & Pianta, 2001; Ladd et al., 1999; Pianta room and have lower levels of mother-reported
et al., 1995; Silver et al., 2005; van Ijzendoorn, internalizing problems than do those with less
Sagi, & Lambermon, 1992). There is evidence sensitive teachers (NICHD ECCRN, 2003;
that certain teachers have tendencies to develop Rimm-Kaufman, Early, & Cox, 2002). Sensitive
more positive relationships, across multiple stu- teaching is important to not only social outcomes,
dents in their classroom, than do others (Hamre, but also to academic outcomes. For example,
Pianta, Downer, & Mashburn, 2005; Mashburn, among a group of preschoolers, those who expe-
Hamre, Downer, & Pianta, 2007). Children and rienced more responsive teacher interactions in
youth in classrooms with higher levels of teacher preschool displayed stronger vocabulary and
support have higher levels of peer acceptance decoding skills at the end of first grade (Connor,
and classroom engagement than do their peers in Son, & Hindman, 2005). Sensitivity—timing and
less supportive classrooms, even after controlling responsiveness to student cues—is perhaps one
for individual levels of teacher-support (Hughes, of the single most important features of interac-
Zhang, & Hill, 2006). tion in relation to engagement as these behaviors
on the part of the teacher literally denote the
Teacher Sensitivity extent of calibration in drawing the student
Teachers provide more than a warm and caring toward an opportunity.
social environment. They must be attuned and
responsive to the individual cues and needs of Regard for Students’ Perspectives
students in their classrooms, a dimension of The final dimension of emotional support is
teaching referred to here as teacher sensitivity. the degree to which classrooms and interactions
Highly sensitive teachers, through their consistent, are structured around the interests and motiva-
timely, and responsive interactions, help students tions of the teacher, versus those of the students.
374 R.C. Pianta et al.

In some classrooms, teachers frequently ask for and attention (Emmer & Stough, 2001). Teachers
students’ ideas and thoughts, follow students’ using more effective behavior management
lead, and provide opportunities for students to strategies (Arnold, McWilliams, & Arnold, 1998;
have a formative role in the classroom. In these Emmer & Strough, 2001; Evertson, Emmer,
classrooms, students are not just allowed to talk Sanford, & Clements, 1983; Evertson & Harris,
but are actively encouraged to talk to one another 1999), having more organized and routine man-
(Pianta et al., 2004). At the other end of the con- agement structures (Bohn, Roehrig, & Pressley,
tinuum are classrooms in which teachers follow 2004; Cameron, Connor, & Morrison, 2005), and
very scripted plans for how the day should run, implementing strategies that make students active
show little flexibility or response to students’ participants in classroom activities (Bowman &
interests and motivations, and provide few oppor- Stott, 1994; Bruner, 1996; Rogoff, 1990;
tunities for students to express their thoughts or Vygotsky, 1978) have less oppositional behavior,
to assume responsibility for activities in the class- higher levels of engagement in learning, and ulti-
room. Teachers in these classrooms may also be mately, students who learn more. Thus, the
very controlling of student movement, requiring, dimensions of teacher-student interaction that are
for example, young children to sit quietly on the reflected in the classroom organization domain
rug with their legs crossed and hands in their laps include effective behavior management, produc-
for long periods of time, or for older children, tivity, and learning formats.
requiring long stretches of drill.
Children and adolescents report more positive Effective Behavior Management
feelings about school, display more motivation, Behavior management is a term that is often
and are more engaged when they experience applied to a broad spectrum of classroom man-
more student-focused and autonomy-supportive agement strategies, including teachers’ abilities
instruction (deKruif, McWilliam, Ridley, & to engage students and make constructive use of
Wakely, 2000; Gutman & Sulzby, 2000; Pianta, time. Within the TTI framework, behavior man-
La Paro, Payne, Cox, & Bradley, 2002; Valeski & agement is defined more narrowly as teacher-
Stipek, 2001). Students in more teacher-directed student interactions intended to promote positive
classrooms have higher levels of internalizing behavior and prevent or terminate misbehavior
problems (NICHD ECCRN, 2003). There are in the classroom. There is general consensus
some findings, however, suggesting that the opti- around a set of practices associated with more
mal level of teacher control may vary depending positive student behavior including: (a) provid-
on factors such as learning objectives (Brophy & ing clear and consistent behavioral expectations;
Good, 1986; Soar & Soar, 1979) and grade (b) monitoring the classroom for potential prob-
(Valeski & Stipek, 2001). Interestingly, there is lems and proactively preventing problems rather
ample support that adolescents also thrive when than being reactive; (c) efficiently redirecting
given some degree of control and choice over minor misbehavior before it escalates; (d) using
their learning (NRC, 2004). positive, proactive strategies such as praising
positive behavior rather than calling attention to
misbehavior; and (e) spending a minimal amount
Classroom Organization Domain of time on behavior management issues (Emmer
& Stough, 2001; Pianta et al., 2004). At the low
Educational research and practice place tremen- end of this dimension, classrooms are chaotic
dous emphasis on the role of organization and with very few consistently enforced rules and a
management in creating a well-functioning class- great deal of student misbehavior.
room. In the TTI framework, classroom organi- Most of the research on behavior management
zation is the domain of teacher-student interactions was conducted by process-product researchers in
through which teachers organize behavior, time, the 1970s and 1980s with studies consistently
17 Teacher-Student Relationships and Engagement… 375

showing that classrooms with positive behavior Instructional Learning Formats


management tend to have students who make The instructional learning formats dimension of
greater academic progress (Good & Grouws, interaction focuses directly on the extent to which
1977; Soar & Soar, 1979). Intervention studies teachers provide interesting activities, instruc-
suggest that teachers who adopt these types of tion, centers/projects, and materials and facilitate
practices after training are more likely than teach- those activities so that students are actively
ers in control groups to have students who are engaged through various modalities. Consistent
engaged and learning (Emmer & Strough, 2001; with constructivist theories as well as informa-
Evertson & Harris, 1999; Evertson et al., 1983). tion-processing views of learning and cognition
Surprisingly, researchers have yet to examine the (Bowman & Stott, 1994; Bruner, 1996; Rogoff,
extent to which these specific behavioral strate- 1990; Vygotsky, 1978), formats for instruction
gies are associated with the more recent concept should foster active participation in a specific
of self-regulated learning behaviors, though prior learning opportunity such that the students are
work would suggest clear linkages. not only participating behaviorally but they are
engaged cognitively as well. In classrooms low
Productivity on this dimension, teachers may rely on one for-
In productive classrooms, teachers are not only mat, typically lecture, and fail to format instruc-
effective managers of behavior, but are well orga- tion or provide opportunity for interaction that
nized, spend a minimal amount of time on basic foster students’ engagement. Again, formatting
management activities such as taking attendance instruction developmentally is not solely contin-
or passing out and collecting homework, and are gent on the type of instruction or number of mate-
prepared for instructional activities so that little rials a teacher uses but rather how effectively the
time is lost in transition. Highly productive class- teacher interacts to use instruction and materials
rooms may resemble a “well-oiled machine” in to engage students (Rimm-Kaufman, La Paro,
which everyone in the classroom seems to know Downer, & Pianta, 2005).
what is expected of them and how to go about
doing it (Pianta et al., 2004). In contrast, when
teachers do not manage time efficiently, students Instructional Interaction Domain
may spend extraordinary amounts of time look-
ing for materials, waiting for the next activity, or Instructional methods have been put in the spot-
simply sitting around. light in recent years, as more emphasis has been
Early work by process-product researchers placed on the translation of cognitive science,
focused attention on the importance of time man- learning, and developmental research to educa-
agement, providing consistent evidence that stu- tional environments (Carver & Klahr, 2001). The
dents are most engaged in productive classrooms, theoretical foundation for the conceptualization
and that this engagement is, in turn, directly asso- of instructional supports in the TTI framework
ciated with student learning (Brophy & Evertson, comes primarily from research on cognitive and
1976; Coker, Medley, & Soar, 1980; Good & language development (e.g., Carver & Klahr,
Grouws, 1979; Stallings, 1975; Stallings, Cory, 2001; Catts, Fey, Zhang, & Tomblin, 2001; Fujiki,
Fairweather, & Needels, 1978). Several more Brinton, & Clarke, 2002; Romberg, Carpenter, &
recent studies suggest that teachers observed to Dremock, 2005; Taylor, Pearson, Peterson, &
foster productive classrooms spend more time Rodriguez, 2003; Vygotsky, 1991; Wharton-
creating efficient routines at the beginning of the McDonald, Pressley, & Hampston, 1998). This
school year and that this early investment pays literature highlights the distinction between sim-
off for students and teachers by enabling them to ply learning facts and gaining “usable knowl-
spend less time in transition and more time in edge,” which is built upon learning how facts are
child-managed activities later in the school year interconnected, organized, and conditioned upon
(Bohn et al., 2004; Cameron et al., 2005). one another (Bransford, Brown, & Cocking,
376 R.C. Pianta et al.

1999; Mayer, 2002). A student’s cognitive and higher-order thinking, but they take advantage of
language development is contingent on the the moment-to-moment opportunities within their
opportunities adults provide to express existing daily interactions to push students toward deeper
skills and scaffold more complex ones (Davis & thinking. In contrast, in classrooms low on con-
Miyake, 2004; Skibbe, Behnke, & Justice, 2004; cept development, interactions between teachers
Vygotsky, 1991). The development of “metacog- and students focus on remembering facts, or simple
nitive” skills, or the awareness and understanding tasks in which they must recognize or recall
of one’s thinking processes, is also critical information.
(Veenman, Kok, & Blöte, 2005; Williams, Blythe, Interactions that stimulate concept develop-
& White, 2002). The exemplary work of the ment predict greater achievement gains for stu-
National Research Council’s series, How Students dents (Romberg et al., 2005; Taylor et al., 2003;
Learn (Donovan & Bransford, 2005), summa- Wharton-McDonald et al., 1998). As noted by
rizes research across disciplines to emphasize Brophy (1986), this does not require that all of a
how specific teaching strategies can enhance stu- teacher’s questions are “higher level” questions,
dents’ development and application of these core but that there is a balance in which teachers use
thinking skills (Bransford et al., 1999). Within higher level questions to help focus student atten-
this broad, cognitively focused definition of tion on the process of learning rather than solely
instruction, we describe below three aspects of on the product. In one recent study, Taylor and
teachers’ interactions with students that not only colleagues (2003) examined the role of these
promote engagement but student learning out- teacher practices in reading development among
comes as well. children in 88 high-poverty classrooms (first to
fifth grade) across the United States. They
Concept Development observed in classrooms three times over the
Through instructional behaviors, conversations, course of the year and examined growth in a ran-
and activities, teachers foster students’ develop- domly selected nine students per classroom.
ment of concepts and higher-order thinking skills Their observations consisted of mixed methods
(Pianta et al., 2004). In an extension of Bloom’s in which they collected quantitative information
Taxonomy (Bloom, Engelhart, Furst, Hill, & on the types and frequency of questions used by
Krathwohl, 1956), Mayer (2002) offers a helpful teachers, as well as detailed qualitative informa-
description of the teaching and learning practices tion on teacher practices. Results suggested that
associated with the development of these cogni- children in classrooms in which teachers empha-
tive skills. According to Mayer, learning requires sized higher-order thinking skills, through ques-
not only the acquisition of knowledge (retention), tioning and activities, displayed more reading
but the ability to access and apply this knowledge growth over the course of the year.
in new situations (transfer). Teachers can facili-
tate this transfer process by providing students Feedback
with opportunities to: understand—build con- In order to get the most benefit from the instruc-
nections between new and previous knowledge; tional opportunities described above, students
apply—use procedures and knowledge to help need feedback about their learning. Feedback
solve new problems; analyze—divide informa- refers to a broad range of teachers’ interactions
tion into meaningful parts; evaluate—make con- with students in which the teacher provides some
clusions based on criteria or standards; and information back to the student about their per-
create—put pieces of knowledge together to pro- formance or effort. Research on feedback has
duce new ideas. These features of students’ cog- typically focused on praise (Brophy & Evertson,
nitive engagement are directly promoted through 1976; Stallings, 1975), behavioral feedback, or
teacher-student interactions. At the high end of attributional feedback, in which teachers make
this dimension, teachers are opportunists who not statements to students attributing their perfor-
only plan activities in ways that will stimulate mance to either ability (e.g., “you did this well
17 Teacher-Student Relationships and Engagement… 377

because you are a good reader”) or effort (e.g., Wilkinson, & Moore, 2002), and narrative skills
“you did this well because you worked hard”) (Catts et al., 1999; Zevenbergen, Whitehurst, &
(Burnett, 2003; Dohrn & Bryan, 1994; Mueller & Zevenbergen, 2003). In classrooms offering high
Dweck, 1998). Although the TTI definition levels of language modeling, teachers often con-
includes these forms of feedback, the focus is on verse with students, ask many open-ended ques-
feedback that provides students with specific tions, repeat or extend children’s responses, and
information about the content or process of learn- use a variety of words, including more advanced
ing. High-quality feedback is described as com- language which is explicitly linked to words the
munication from teachers that provides students students already know. Although there is a mix of
with specific information about not only whether teacher and student talk in these classrooms, there
or not they are correct (Brophy, 1986), but about is a clear and intentional effort by teachers to pro-
how they might get to the correct answer, how mote students’ language use, including explicit
they might perform at a higher level, or how their attempts to facilitate peer conversations (Justice,
performance meshes with larger goals. Teachers Mashburn, Hamre, & Pianta, 2008; Pianta et al.,
providing high-quality feedback provide frequent 2004). At the low end, classrooms are dominated
feedback loops or back-and-forth exchanges in by teacher talk, and student utterances are rarely
which a teacher responds to an initial student attended or responded to in any meaningful way.
comment by engaging with the student, or group Young children exposed to high-quality lan-
of students, in a sustained effort to reach deeper guage modeling, at home and at school, display
understanding (Pianta et al., 2004). more positive language development (Catts
Most research on feedback has focused on et al., 1999; Justice, 2002; Ninio & Snow, 1999;
quantity rather than the quality. For example, Penno et al., 2002; Reese & Cox, 1999; Schuele,
within a group of elementary, middle, and sec- Rice & Wilcox, 1995; Whitehurst et al., 1988;
ondary Kentucky schools, those identified as suc- Zevenbergen et al., 2003) which, in turn, is asso-
cessful in reducing the achievement gap between ciated with more positive social adjustment
White and African-American students had teach- (Hemphill & Siperstein, 1990; Pianta & Nimetz,
ers who were more likely to provide frequent cor- 1991) and greater reading abilities (Catts et al.,
rective and immediate feedback to students 1999). In one example, Justice, Meier, and
(Meehan, Hughes, & Cavell, 2003); in this regard, Walpole (2005) tested the degree to which
timing was clearly important. In studies in which teacher-child interactions influenced kindergar-
quality of feedback was observed, these interac- ten children’s increases in vocabulary. Results
tions were associated with gains in literacy and suggest that when children are explicitly intro-
language across the preschool and kindergarten duced to new words through providing a defini-
years (Howes et al., 2008) and a closing of the tion (e.g., a marsh is a very wet place where there
achievement gap among first grade students com- are wetlands covered with grasses) and using the
ing from disadvantaged backgrounds (Hamre & new word in a supportive context (e.g., like, we
Pianta, 2005). took a boat through the marsh and we saw lots of
birds and alligators), they show greater vocabu-
Language and Instructional Discourse lary development relative to a comparison group
Children’s ability to navigate the instructional (Justice et al., 2005). In contrast, simple exposure
and social opportunities in classrooms is depen- to new words through book reading was not asso-
dent in large part on their language skills (Catts, ciated with significant vocabulary gains.
Fey, Zhang, & Tomblin, 1999; Fujiki et al., 2002) In the upper grades, language-related interac-
and in turn requires that teachers engage students tions between teachers and students can be char-
in conversations that promote the development of acterized in terms of instructional discourse in
specific language skills such as social language the classroom. Teachers promoting rich instruc-
and pragmatics (Ninio & Snow, 1999; Whitehurst tional discourse do so through verbal interactions
et al., 1988), vocabulary (Justice, 2002; Penno, that foster exchanges of ideas, concepts, and
378 R.C. Pianta et al.

perspectives as well as student control over In an attempt to test the validity of the three-
discourse. Because of the fundamental impor- domain organization of the TTI across multiple
tance of language as both a social medium and a grade levels, Hamre and colleagues (2010) drew
medium for conveying information, teachers’ from a sample of over just under 4,000 preschool
language and their interactions around language to fifth grade classrooms that were a part of sev-
with and among students are fundamental to the eral large national and regional studies. Results
ways in which teacher-student interactions are a of a confirmatory factor analysis suggested ade-
medium for student engagement. quate fit of the three-factor model, and that the fit
of this model was superior to a one- or two-factor
model. This means that all three of the domains
Measuring Teacher-Student Interactions of teacher-child interactions described in the TTI
framework and assessed by CLASS are impor-
When approaching the task of translating the tant for describing teacher-child interactions and
Teaching Through Interactions framework into a understanding the impacts that classrooms have
measurement tool for observing teacher-student on students; no single domain on its own may be
relationships and interactions, we proposed a enough. That is, interactions and relationships
model (Hamre & Pianta, 2007) that organizes between teachers and students reflect a number
teacher-student interactions at four levels, from of facets and features, common across grades and
broad to micro in nature. As described earlier, ages, but nonetheless multidimensional.
the broad domain of emotional supports is We also were interested in the extent to which
defined in terms of three dimensions: classroom classroom processes at different levels (behavior,
climate, teacher sensitivity, and regard for stu- indicator, dimension, domain) predict differen-
dent perspectives. Each dimension is operation- tially to outcomes (gains). Put another way, do
alized at more granular levels of analysis in terms teacher-child interactions encoded at the level of
of a set of specific behavioral indicators that are dimension based on global 1–7 ratings of teacher-
then defined in terms of observable behavioral interaction across a 15–20-min period predict to
interactions. Classroom climate includes observ- student achievement gains better or worse than
able behavioral indicators such as the frequency teacher-student behavior encoded as counts or
and quality of teachers’ affective communica- checklists of discrete teacher interactions toward a
tions with students (further specified in terms of student? This question concerning level of analy-
smiles, positive verbal feedback) as well as the sis reflects major conceptual issues regarding the
degree to which students appear to enjoy spend- actual level at which developmentally meaningful
ing time with one another. This multilevel con- or salient connections between the child and class-
ceptualization of the interactions between a room context occur. Drawing on Sroufe’s (1996)
student and teacher can be observed in actual work and a developmentally informed theory of
classroom environments, moving from broad teacher-child interactions as embedded in a rela-
theoretically based domains (as described above tionship (Pianta, 1999), the TTI framework posits
in the TTI framework) to very specific behav- that the level at which interactions with adults
iors. The resulting articulation of the TTI frame- predicts development is best captured at the level
work into the four levels of description and of dimensions of interaction that take place over
accompanying scaling into examples of interac- time. In the case of the CLASS as a measure, this is
tion from “low” to “high” quality along a seven- operationalized by ratings on a seven-point dimen-
point rating scale is described in the Classroom sion made after 20 min of observation. In prelimi-
Assessment Scoring System, or CLASS (Pianta, nary analyses, we find fairly consistent support
Mashburn, et al., 2008). The CLASS is the mea- for prediction of achievement and social gains at
surement tool for observing and evaluating the level of dimensions of teacher-student interac-
teacher-student interactions derived from the tion (i.e., seven-point ratings) rather than for counts
TTI theoretical framework. or time samplings of discrete teacher behaviors.
17 Teacher-Student Relationships and Engagement… 379

Moreover, we find that discrete teacher behaviors Changing Interactions Between


are highly unstable from moment to moment Teachers and Students in Classrooms
across time, and the frequency of their display is
highly contingent on the nature of the activity. In In this section, we briefly outline results from
terms of a theory of relationships and engage- descriptive research using CLASS that forms the
ment, these results suggest that to capture the basis and rationale for the steps we have taken to
qualities of interactions and relationships that improve teacher-student interactions. It then
foster and reflect engagement, it may be impor- summarizes our approach to professional devel-
tant to conceptualize and assess those interactions opment, which we call MyTeachingPartner,
over episodes and patterns of behavior rather than which is designed explicitly around the CLASS
discrete instances. In other words, the whole may as a focus for changing interactions.
be greater than the sum of the parts.
Conceptually, the reason for expecting that
discrete teacher behaviors would be less strongly Improving Teacher-Student Interactions
related to student growth is that measures of iso-
lated behaviors, by definition, do not capture We posit four levers producing developmental
aspects of the teacher’s behavior that reflects change for teacher-student relationships and
either a response to the child or a calibrated interactions: (1) teachers’ knowledge and cogni-
intent to stimulate development that are both sta- tions related to their interactions with students,
ble across moment-to-moment fluctuations and (2) availability of ongoing relational supports for
reflect reliable differences between individual teachers themselves, (3) teachers’ regular expo-
teachers in their approach (Magnusson & Stattin, sure to individualized feedback about their actual
1998). This ongoing process of calibration is interactions with students, and (4) a standard and
where we believe the focus on interactions maps valid “target” around which to focus efforts to
well onto the discussion of student engagement change interactions. The hypothesis we are test-
and its importance. Not surprisingly, we find that ing in our ongoing work is that intervention pack-
indeed, dimensions of teacher-student interac- ages that activate these levers in a coordinated
tions are rather stable across time and reflect way are most likely to induce and maintain
variance that is reliably located between teachers change, given the systemic nature of teacher-
(Mashburn et al., 2007). student relationships and interactions in class-
The dimensions of interaction assessed by the rooms. Here we describe the theoretical and
CLASS elementary version predict growth in lit- technical features of MyTeachingPartner (MTP),
eracy and math as well as reduced teacher-child an innovative professional development approach
conflict and problem behavior from pre-K through that by design incorporates these four levers for
fifth grade (Hamre & Pianta, 2005; Howes et al., changing teacher-student interactions and rela-
2008; NICHD ECCRN, 2004). The CLASS is tionships. MTP utilizes a collaborative consulta-
one of the most current and widely used stan- tion process and web-based resources to provide
dardized assessments of social and instructional ongoing, classroom-focused in-service training
interactions in classrooms (Hart et al., 2005; across a distance.
NICHD ECCRN, 2002, 2005; McCaslin, Burross, MTP is an ongoing, systematic professional
& Good, 2005). The CLASS-Secondary version, development program for teachers, one feature
or CLASS-S, is explicitly designed to capture of which centers on a supportive consultation
precisely those aspects of classroom interactions relationship, which is sustained via web-based
that we hypothesize above to be resources for interactions in which teachers have the opportu-
adolescent engagement. As such, it builds on and nity to view video of their own and others’ inter-
incorporates all of the strengths of the CLASS actions with students, annotated using the
system at elementary levels, while adding spe- CLASS framework in language that is both at
cific dimensions conceptualized and operational- the level of specific behaviors and indicators
ized to maximize adolescent engagement. but also connects to the level of dimensions.
380 R.C. Pianta et al.

These opportunities are provided in the context teachers’ effective interactions with students shows
of a college course (Hamre et al., 2010), a library positive effects for improvements in teacher-child
of annotated video clips that are exemplars of interactions (assessed by the CLASS) for teachers
highly rated interaction, and a web-mediated with low levels of experience, and consultation
process of ongoing individualized consultation involving ongoing observation, analysis, and
(Pianta, Mashburn, et al., 2008). feedback regarding one’s own behavior shows
The web-based consultation revolves around clear positive impacts on teacher-child interac-
observation-based reflection, and feedback is tions, with particular benefits for teachers in
enacted through a regular cycle of interactions high-need classrooms.
between a teacher and consultant. Every 2 weeks, Interestingly, as we further interpret these
teachers videotape their practices in the class- results, particularly in light of focus group inter-
room and share this footage with consultants. views with teachers, we have started to hypoth-
Together, they then use the CLASS (Pianta et al., esize that the process of changing teacher-child
2007) as a common lens with which to observe relationships and interactions involves entering
and reflect upon aspects of teaching and teacher- the systems (behavioral, psychological, emo-
child interactions that have known links to chil- tional) that teachers use to self-regulate around
dren’s skill development and start by choosing a their interactions with students. In terms of the
dimension of the CLASS that will serve as the psychological processes involved, we find that
basis for consultation and feedback. teachers routinely report the value of the CLASS
MTP consultants provide direct, individual- as a “roadmap” for how to improve their teach-
ized, regular, and systematic feedback to teachers ing, or that CLASS validates and provides a
based on validated, observational assessment of structure for their own explanations, interpreta-
the classroom environment. The MTP consultancy tions, and analysis of their practice. Teachers
process functions by increasing teachers’ knowl- regularly note that having a common language
edge and skills to observe the qualities of their and lens for their interactions with students that
interactions with students and the contingencies is directly, overtly, and explicitly articulated in a
involved, and their awareness of the meanings of set of professional development resources is of
these interactions in terms of their contributions to great benefit to them as it grounds those resources
motivational, relational, and competence-enhanc- in the realities of their practice and experience.
ing processes. The process also encourages reflec- Although teachers describe their interactions
tion on the teachers’ own personal motivations with reference to the more molar dimensions of
and tendencies in these interactions and their the CLASS framework, what is of most use to
impact on interactive behaviors in an effort to them is the very detailed and explicit descrip-
internalize change and sustain it. tions of interaction at the levels of behavioral
Recent controlled evaluations of these profes- indicators and behavioral interactions. Our
sional development assets demonstrate several hypothesis is that this more granular level of
benefits for improving the quality of teachers’ analysis meshes well with the psychological and
interactions with children (Pianta, Belsky, et al., behavioral systems that teachers and students
2008), children’s attentiveness and literacy out- use to calibrate their engagement with one
comes in pre-K (Mashburn et al., 2008), as well another and with the focus of classroom activi-
as student reports and observation of engagement ties. We plan further tests of this idea in subse-
in secondary classrooms, and student test scores quent studies.
(Allen et al., 2010). Preliminary evaluations of a
course that focuses on teachers’ learning of
CLASS dimensions and indicators show positive Conclusions and Future Directions
effects on teachers’ knowledge and beliefs about
teaching and significant effects on their interac- Although classrooms are complex social systems
tive behaviors in the classroom. Opportunities and student-teacher relationships and interactions
for observing annotated video exemplars of other are also complex, multicomponent systems, we
17 Teacher-Student Relationships and Engagement… 381

posit that the nature and quality of interactions Relatedly, a molar, pattern-oriented view of
between teachers and children are fundamental relationships and interactions appears most help-
to understanding student engagement, can be ful when using assessments to capture classroom
assessed through standardized observation meth- inputs related to engagement. Approaches that are
ods, and can be changed by providing teachers highly focused on occurrences of granular, dis-
knowledge about developmental processes rele- crete behaviors captured in isolation or extracted
vant for classroom interactions and personalized from the ongoing behavioral stream are less likely
feedback/support about their interactive behav- to yield interpretable or meaningful findings. This
iors and cues. does not mean that a focus on specific teacher
A theory of classroom settings must be pre- behaviors is not of use; in fact, in our professional
mised on an understanding of the developmental development work, we are highly focused on
significance of those settings’ influence on chil- analysis of teachers’ specific behaviors but always
dren and youth and the mechanisms of these in reference to broader dimensions and patterns of
effects. Once that knowledge base is established, interaction. It appears important to us that pro-
then theory can move to how those mechanisms grams of research conceptualize and assess rela-
(in this case, student-teacher interactions) them- tionships and interactions in coherent systems that
selves can be changed. In this chapter, we focused reflect multiple levels of analysis.
on the theoretical and empirical links between Finally, we believe it is critical to subject
interactions and engagement and presented an hypotheses to experimental tests in research on
approach to intervention designed to increase the classroom processes. Classrooms are indeed
quality of such interactions and in turn increase complex, and there is no shortage of description
student engagement and, ultimately, learning and and theoretical narrative available. In too many
development. Recognizing general principles of cases, descriptive studies simply confirm the nar-
development in complex systems, a theory of the rative and theory and do not provide tests that
classroom as a setting for development and a could actually disconfirm hypotheses and helps
theory of change specific to this social setting are simplify complexity into actionable models. In a
the ultimate goals of this work. Engagement, in literature focused so heavily on processes—
this context, is both an outcome in its own right engagement, relationships, and interaction—it
and a mediator of impacts that teachers have on might be even more important for research
student outcomes through their interactions with designs to have the capacity to disconfirm hypoth-
children and youth. In light of this discussion, we eses or speculation. Thus, we posit that advances
offer the following suggestions or directions for in both theory and intervention concerning
further research in this area. engagement and relational processes can benefit
First, it is apparent that researchers must dis- from a dialectical balance in research design—
tinguish, in their conceptual models and empiri- experiments and rich description of processes.
cal work, the positioning of engagement in the
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