Professional Documents
Culture Documents
NEGOTIATING DEALS
Key
1. Types of negotiation
3. Listening
Play the audio files or use your mobile device to scan the QR codes (make sure you have installed a QR code
reader app and can access the internet on your device).
1. Extract 1: 1, 2, 3, 4
2. Extract 2: 4, 5, 7, 8
4. Negotiation tactics
1. a 2. c 3. d 4. f 5. e 6. g 7. b 8. h
a. negotiation decoy
b. good cop, bad cop
c. negotiation nibble
d. extreme offer
e. take it or leave it
f. negotiation silence
g. mention the competition
h. negotiation limits
Extract 1: 1 (neutralized), 8 (neutralized)
Extract 2: 3 (worked)
5. Useful Expressions