DE-1355

CENTRE FOR DISTANCE EDUCATION

Aligarh Muslim University, Aligarh
Session 2018-2019
POST GRADUATE DIPLOMA IN PERSONNEL MANAGEMENT (PGD-PMM)
Industrial Relations
(PMM-02)
Maximum Marks: 75 Duration: Three Hours
a) Attempt all questions.
b) Each question carry equal marks.

1. “The concept of Industrial Relations has been extended to denote the relations of the state with
employers, workers and other Organization”.
Explain the scope of IR in the light of this statement.
OR
Explain Industrial Relations and the prerequisites of a sound IR system.
2. Differentiate between Layoff and Retrenchment.
OR
What is a Strike? Explain the primary and secondary strikes with suitable examples.
3. What is Industrial Establishment? Discuss the concept of Collective Bargaining in this context.
OR
What are the powers and duties of Conciliation Officers, Boards, Courts and Tribunals with
reference to dispute settlement?
4. What is an „Industrial Grievance‟? Discuss its most probable sources.
OR
Explain the procedure of grievance handling in small scale organization in detail.
5. Discuss the personal and the organizational factors that affect the morale of employees.
OR
What could be the leadership strategies for creating a respectful workplace? Discuss with
suitable examples.

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