Professional

BTECH HND in Computing Professional Practice
SUBMITTED BY
Sagar gurung
Professional practice
1st semester
SECTION: E
2019
SUBMITTED TO:
Nabin Gajurel
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Contents
LO 01: Demonstrate a Range of Interpersonal and Transferable Communication Skills to a
Target Audience...............................................................................................................................9
Part 01: Communication Styles.......................................................................................................9
P1: Communication Styles:...........................................................................................................25
• Assertive Style.........................................................................................................................26
• Aggressive Style......................................................................................................................26
• Passive-Aggressive Style........................................................................................................26
• Submissive Style.....................................................................................................................27
• Manipulative Style..................................................................................................................27
Part 02: Training Program According to the Schedule..................................................................28
P2: Effective Time management Skills.........................................................................................28
LO 02: Apply Critical Reasoning and Thinking to a Range of Problem – Solving Scenarios......32
Part 01:Problem Solving:...............................................................................................................32
Problem Solving Technique:.....................................................................................................32
Part 03: Justifying the use and application range of solution methodologies................................39
LO 03: Discuss the Importance and Dynamics of Working Within Skills a Team and The Impact
of Team Working in Different Environments...............................................................................40
Part 01: Discuss the Importance of Team Dynamics.....................................................................40
Team Dynamics:............................................................................................................................40
About Our Team............................................................................................................................40
Effective Team Work in Complex Situations:...........................................................................41
Part 02: About our Goal.................................................................................................................41
Part 03: Discuss the Alternative Ways to Complete Tasks and Achieve Team Goals..................46
Alternative Ways to Complete Tasks and Achieve Team Goals...............................................46
How Group could have done better to achieve effective team goals............................................47
Part 04: Analyze about Team Dynamics and Own Belbin Role...................................................48
LO 04: Examine the Need for Continuing Professional Development and its Role Within the
workplace and for higher level learning........................................................................................52
Part 01:...........................................................................................................................................52
How goals will affect our future................................................................................................52
Personal Goals:..........................................................................................................................52
Career Goals:.............................................................................................................................53
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Why I Choose IT as My Career.................................................................................................53

Why I Choose Software Stream................................................................................................54
SWOT Analysis.........................................................................................................................55
Strength..................................................................................................................................55
Weakness...............................................................................................................................55
Opponents..............................................................................................................................55
Threats...................................................................................................................................56
Personal Objectives...............................................................................................................56
Part 02: About Continuing Professional Development and Motivation ...................................58
Part 03: Continuing Professional Development........................................................................63
Importance of continuing professional Development................................................................63
Features of Effective CPD.........................................................................................................63
References..................................................................................................................................64
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LO 01: Demonstrate a Range of Interpersonal and Transferable Communication

Skills to a Target Audience.
Part 01: Communication Styles
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P1: Communication Styles:

In business, we'll communicate with a variety of varied people in
many different ways within which. These might include: promoting, networking, employee’s
conferences, consumer and provider conferences, disciplinary procedures, also as
communicating with regulators or government agencies. Communication can have certain goals
and your aim are to achieve these goals as effectively as attainable. if you're reprove an area
filled with colleagues, you'll use jargon and company ideals to gift your idea. If you'd wish to
maximize the effectiveness of your communication with numerous audiences, bear in mind the
assorted approaches. as an example, a joke within the workplace might be inappropriate when
managing a client. On the alternative hand, the formal tone of a client negotiation is
inappropriate when chatting with colleagues. Need to understand what your usual style of
communication is. There are 5 communication styles, and whereas several people could use
completely different styles in several things, most can fall back on one particular style, which we
use as our 'default' style.
They are:
• Assertive Style – it's the healthy and only way type of communication and it's within the
sweet spot between being too aggressive and too passive. Assertive is that the style most people
use is a minimum of. during this style, people are having some behavioral characters like
1) achieving goals without hurting others
2) Socially and emotionally expressive.
3) accepting compliments.
• Aggressive Style – this kind of fashion person is behaving like their needs are most vital and
that they have more rights and have more contributors than people. during this style, people are
having some behavioral characters like
1) Try to realize goals at expense of people or clients.
2) Explosive, unpredictable
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3) Threatening, loud, frightening
• Passive-Aggressive Style – Peoples who behave during this manner usually feel powerless
and resentful, and express their feelings. The expression ends the nose to spite the face and this is
often the proper example of passive-aggressive behavior. during this style, people are having
some behavioral characters like
1) Sarcastic
2) Indirectly aggressive
3) Two-faced
4) Gossips
• Submissive Style – This style peoples are pleasing to avoid conflicts and a few behavioral
characters
1) Avoid confrontation
2) Feel sort of a victim
3) Refusing compliments
• Manipulative Style – Manipulative communicators are skilled about control others to their
own advantage. Their words will hide an underlying message of others may well be totally
unaware of. Some behavioral characters
1) Control others in an insidious way.

2) Make others feel obliged.
3) Use artificial tears
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Part 02: Training Program According to the Schedule
P2: Effective Time management Skills
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LO 02: Apply Critical Reasoning and Thinking to a Range of Problem – Solving

Scenarios.
Part 01:Problem Solving:

Problems are within the middle of what many of us do at work on a daily
basis. whether or not you're finding an issue for a consumer (internal or external), supporting
people who are solving issues, or discovering new issues to resolve, the problems you face will
be giant or little, easy or complicated, and straightforward or troublesome. People tend to do and
do 3 things once faced with a problem: they get afraid or uncomfortable and need it'd go away;
they feel that they have to return up with an answer and it's to be the proper answer; which they
explore for somebody answerable. Being faced with a controversy becomes a retardant.
Problem Solving Technique:
 Identity the problem: The most important step of the problem-solving technique is to spot
the matter and have some ideas to resolve the problem. If you bought a complaint from the
client about one among the project team first you wish to research the matter and discover the
answer.
 Identify the cause of problems: If you would like to be involved within the problem and
find an answer for that, you would like to search out the causes for the matter. Ask questions
that may help to know the problem and want this critical information to present the foremost
powerful solution.
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 Generate ideas: After identifying the matter and causes we'd like to come up with some
creativity and develop good ideas match to resolve the matter.
 Select one good idea: After comes up with several ideas which will solve the matter, select
one problem-solving technique idea you choose to decide on. Define critical criteria for the
matter that use to gauge how each solution compares to the opposite.
 Implement action: When we have such a big amount of ideas to unravel the matter first of
all everyone understands their responsibilities and after you have taken responsibility for any
fault, have to implement the plan and follow up. Solving quickly is critical for virtually
sometimes get a inability and are stumped to search out a decent solution.
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Part 03: Justifying the use and application range of solution methodologies.
First, we collect some questions about time management and self-study and obtain permission
from our assessor and that we execute the questions using google forms and afterward, we send
the links to plenty of individuals via Facebook messenger, WhatsApp, Viber, and other social
media.
After two days, we get responses from over 50 people and it’s a tremendous result for our
survey. After that, we got responses from 4people for our online survey. within the 4 responses,
25 percent of responders are girls and 25 percent are boys. This survey is formed to push the
worker to an extreme level and understand about their stage of condition.
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LO 03: Discuss the Importance and Dynamics of Working Within Skills a Team
and The Impact of Team Working in Different Environments.
Part 01: Discuss the Importance of Team Dynamics.
Team Dynamics:
Team dynamics are the invisible forces that operate between different
peoples or groups during a team. Consider the team that has 6 people, two of them are already
good friends and this pre-existing friendship can have a powerful effect, either positive or
negative, on the full team.
Building a powerful team is incredibly difficult. The talented individuals collaborate on a
leadership team or a high-profile project team, their personal strengths don’t always mesh
effectively to deliver on mission-critical goals.
Building a powerful team depends on a shared mission, vision, and values to align their personal
interests, harness their collective expertise and focus their individual efforts.
While the equal contribution from each member is good, a real equal division of labor might not
be always possible. Doing over your ‘fair share of labor is a chance to demonstrate your ability
and commitment.
Some great team dynamics which made a force, if working for a corporation employee must
have good team dynamics to make sure that they perform well and exhibit positive behavior. A
team’s success is measured by the achievement of the team as an entire. Nothing can justify an
intentional act that negatively impacts the achievement of the team.
1.1 Team Dynamics for High Performance
§ Identify A Leader
§ Establish roles and responsibility to discuss what each person must do.
§ Take a set of goals and objectives
§ Make a set of rules for the work.
§ Proper and timely use of quality tools.
§ Ability to start task quickly.
About Our Team
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Team Members Team Roles
Hari Khadka Implementer, Plant
Niraj Poudel Resource Investigator, Monitor Evaluator
sagar gurung Shaper, Co-Ordinator
Subash Shrestha Completer, Specialist
Hari Shrestha Team Worker
On Friday, Aug 20th 2021 our team started a project. The group consist of 4 individuals and our
goal was to made a application for assignment management. Our project was supervised by Mr.
Nabin sir.
We just install tool visual studio and start our project.

In our team project, we did our best to complete the activity list because the good foundation
made by our lecturer. Finally, we had accomplished our project with the lot’s barriers and
conflicts.
Effective Team Work in Complex Situations:

We just started project we have lack of high-speed internet facilities. So, to sort out the problem
we work in one place of sagar gurung house and started our project.
Part 02: About our Goal
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Part 03: Discuss the Alternative Ways to Complete Tasks and Achieve Team
Goals.
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Alternative Ways to Complete Tasks and Achieve Team Goals

 Team work:
I have noticed that the efficiency of the team performance is usually better than
that individual performance to attain goals and complete tasks. The team performance
depends on the equal involvement of all members within the decision-making process.
 Creativity:
It is another quality of the team members to solves issues and develops an ideal
way to complete team target. In our project, I’ve got been appointed as a Shaper and
Coordinator for observing the team members and analyze the project.
 Problem-solving:
In a team, the utmost number of members must have a problem-solving
ability to cut back risks in critical situations to avoid conflicts
 Communication:
Managing proper chain of communication among team members and
therefore the superiors.
 Reduce the cost:

We want to avoid wasting money to scale back the value of the project
because money is that the main problem some have money some haven’t have money so
economize and make the work perfectly.
 Time management:
Managing the time during the heavy workload and early deadline would
help in accomplishing the task.
.
 Collaboration with another team:
Helping another team at the time of crisis will empower the
strength of both the teams and lift their confidence and nature of understanding.
How Group could have done better to achieve effective team goals.
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My group has a good leadership and all team members are given their full effective on their work
to finish this application development on time. We all started project by collecting in formation
from college to know exactly that what requirement are needed to develop this application.
Later on, we discuss and fixed our idea in development of application by using design with the
help of design tools and started coding and develop our application.
Every team member was active so that we can finish our work on time.
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Part 04: Analyze about Team Dynamics and Own Belbin Role
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LO 04: Examine the Need for Continuing Professional Development and its Role
Within the workplace and for higher level learning.
Part 01:
Goals are the main part of everyone’s life. A goal is a concept of the longer-term or
desired result that an individual or a bunch of individuals envisions, plans, and commits to
realizing. Individuals endeavor to achieve goals in a finite time by setting deadlines.
In organizations, goal management consist of a method of recognizing or inferring goals of the
individual team – members, abandoning goals that are not any longer relevant, characteristic and
breakdown conflicts among goals, and prioritizing goals systematically for best team –
collaboration and effective operations.
Organizational goal – management aims for individual worker goals and objectives to align with
the vision and strategic goals of the whole organization.
Goal management provides organizations with a mechanism to effectively communicate
company goals and strategic objectives to every person across the whole organization. Consistent
organizational goal message order that each worker understands however their efforts contribute
to an enterprise’s success.
How goals will affect our future

If we are unsure what life goals we must set, are distracted by
things happening in our life, or even simply confused by various ways we follow, or be
constantly or visibly anxious below. Don’t postpone living the next life any further, begin to plan
powerful goals to line and so build our life with the tactic we like by giving our goals all of our
attention until they're accomplished.
We will understand that every and each successful individual set their goals and that they
don’t simply guess what may work and invest years of their life to work out if it'll achieve
success. Successful people see what they have and produce their vision, set goals, break them
into smaller ones and build a step – by – step founded for everybody. Continually rouse there
within mind and live their days to keep with this setup.
Your goals will assist you to require things to succeeding level, in any space of life.
They’re proved to form you happier and your whole existence becomes far more meaningful.
Personal Goals:
Personal goals are created by individuals for them to specialize in and to attain.
We and our friends have plenty of non-public skills and that they have a move to realize them.
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Achievements in life include setting personal goals. If we would like to enhance our lifestyle or
school life we'd like to line personal goals.
Personal goals are used to evaluate our achievements. Some of our personal goals are:
• Learn something new
• Want to settle in life
• Earn a lot of money
• Want to marry
Career Goals:
In the world, every people have lots of career goals. keep decisions about our
future goals and that we want to ask questions in between us like what you would like in next 2
years. During hiring interviews, they'll ask questions on our career goals.
Some My Career Goals:
• Want to be an executive in apple company
• Want to own a luxury house
• Want to well settled between age of 30
• Want to own a Roll - Royce car
• Want to marry at the age of 25 – 28
Why I Choose IT as My Career
In the modern times it's the most route to success. Basically, I’m bit fascinated by IT and
electronic fields from my kid hood. however, after I was in twelve my ambition was to become
as a doctor and serve heap of peoples however at that time my mind modified to that field as a
result of after I was twelve I got my 1st laptop computer named as entranceway.
After that become terribly interest in IT field in order that on a daily basis I search the web
concerning the IT new updates and jobs and that we are aware of it field is that the important
person of world. as a result of IT there's no technology and equipment’s like Nano technology.
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If we tend to choose It as our career we are going to become as multi-talented person like stock
exchange, pc importation and etc. My ambition is to become as AN govt at apple and earn a
great deal of cash and save the poor peoples and that’s my ambition.
Why I Choose Software Stream
I’m finding out HND in package engineering and in IT field that main components like package
and Networking engineering I assumed network is tough and package is enough. Before change
of integrity the HND batch we tend to all area unit along as Access batch and that we studied
concerning the various programming languages basic like Java, Python, C# and these Measure}
forced me to pick package Stream as my career.
I have a great deal of goals, I would like to become as a computer user and become as a govt at
apple, within the ten % of my earnings head to the trusties and youngsters care homes. All the
businesses area unit work with one or a lot of package. package Engineers in kingdom create
over 90000 pounds a year as a earnings and in us 110000 as an earnings.
Serial Competency requirements for the job Your Competency

No
Low Medium High
01 M.SC or B.Sc. degree in `software ü

engineering
02 3+ years hands on experience in software ü
development
03 .Net ü
04 C# ü
05 My SQL Server on MS windows ü
platform
06 Good knowledge and understanding on ü
software engineering employ abilities
07 Hands on experience with java and java ü

script
08 Experience on web development and web ü
design.
09 Oracle certification and Microsoft ü
certification.
10 Ability to work under ü
minimum supervisor
11 Presentation Skills ü
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12 Experience in developing ü
POS System.
13 Using c#, ASP, .Net ü
14 Mathematical skills and numerical ü

15 Working knowledge of python ü
16 Expertise with HTML, CSS ü
17 Java Script Knowledge ü
18 Should be self-motivated team player ü
19 Good command of English language ü
20 Proficiency in PHP, OOP, MySQL ü
21 Experience in google, Facebook APIs ü
22 Experience in mobile hybrid application ü
development for iOS, android
23 Strong oral and written ü

communication skills
24 Experience in working with Linux ü
25 String analytical and problem-solving ü
skills
SWOT Analysis
Strength
Creativity Patience
Dedication
Silence
Weakness
Angry
Lazy
Fear
Opponents
Want to settle in future

Become as an executive at apple
Develop spoken English
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Threats
Family Problems
Love and affection
Financial Problems
Lazy
Personal Objectives
Short Term Goals (Between 12 Months)
v Submit all the pending assignments.
v Settle all financial problems.
v Pass driving license exam
Medium Term Goals (2 – 3 years)
v Finish my HND
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v Buy a new iPhone
v Buy a motorbike
Longer Term Goals (beyond 3 years)
v Finish my B.Sc. in Software Engineering
v Well settle in life
v Become a rich person in the society
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Part 02: About Continuing Professional Development and Motivation
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Part 03: Continuing Professional Development

Continuing professional Development could be a method of following and documenting the
abilities, knowledge, and skill we tend to gain as formal and informal after you work.
Importance of continuing professional Development

1) Continuing professional Development ensures the capabilities keep with this standard of
different workers within the same field and it helps the team to create a meaty
contribution.
2) CPD delivers a deeper understanding regarding it suggests that knowledgeable together
with bigger appreciations.
3) CPD helps to boost and advance our visual communication vogue and also the form of
the profession.
4) It provides smart and improved protection and offers quality to life.
5) It can keep the mind up thus far.
6) We are awake to future trends and problems.
Features of Effective CPD

1) Provide coaching job and mentoring
2) Provide access to new concepts
3) Provide opportunities for discussion and negotiation
4) Make use of the opportunities you get
5) Be a difficult scenario
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References
careerbuilder, 2018. www.careerbuilder.com. [Online]
Available at: https://www.careerbuilder.com/advice/what-are-problemsolving-skills-and-why-arethey-
important [Accessed 30 08 2018].
https://cpduk.co.uk/news-articles/view/importance-of-cpd, 2018. cpduk.co.uk. [Online]

Available at: https://cpduk.co.uk/news-articles/view/importance-of-cpd
[Accessed 30 08 2018].
journals.sagepub.com, 2018. journals.sagepub. [Online
]
Available at:
http://journals.sagepub.com/doi/abs/10.1177/105960118501000305?journalCode=goma& [Accessed 30
08 2018].
monster.co.uk, 2018. www.monster.co.uk. [Online]

Available at: https://www.monster.co.uk/career-advice/article/what-career-goals-should-i-setmyself-as-
an-it-professional [Accessed 30 08 2018].
online.alvernia.edu/communication-styles, 2018. online.alvernia.edu.com. [Online]

Available at: https://online.alvernia.edu/communication-styles/
[Accessed 08 2018].
oxfordlearning, 2018. www.oxfordlearning.com. [Online]

Available at: https://www.oxfordlearning.com/best-methods-of-self-study-for-students/
[Accessed 30 08 2018].
thecpdaccreditation, 2018. thecpdaccreditation.grouP. [Online]

Available at: https://thecpdaccreditation.group/why_is_cpd_important_and_why_does_it_matter/
[Accessed 30 08 2018].
timemanagementninja, 2018. timemanagementninja.com. [Online]

Available at: https://timemanagementninja.com/2013/10/the-top-10-life-benefits-of-
timemanagement/
[Accessed 30 08 2018].
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work.chron, 2018. work.chron.com. [Online]

Available at: https://work.chron.com/common-examples-career-goals-8643.html [Accessed 30 08 2018].
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BTECH HND in Computing Professional Practice

Why I Choose IT as My Career.................................................................................................53

LO 01: Demonstrate a Range of Interpersonal and Transferable Communication

Part 01: Communication Styles

P1: Communication Styles:

1) Try to realize goals at expense of people or clients.

3) Threatening, loud, frightening

1) Control others in an insidious way.

Part 02: Training Program According to the Schedule

P2: Effective Time management Skills

LO 02: Apply Critical Reasoning and Thinking to a Range of Problem – Solving

Part 01:Problem Solving:

Part 01: Discuss the Importance of Team Dynamics.

1.1 Team Dynamics for High Performance

About Our Team

Team Members Team Roles

Hari Khadka Implementer, Plant

Niraj Poudel Resource Investigator, Monitor Evaluator

sagar gurung Shaper, Co-Ordinator

Subash Shrestha Completer, Specialist

Hari Shrestha Team Worker

We just install tool visual studio and start our project.

Effective Team Work in Complex Situations:

Part 02: About our Goal

Alternative Ways to Complete Tasks and Achieve Team Goals

 Reduce the cost:

How goals will affect our future

• Learn something new

• Want to settle in life

• Earn a lot of money

• Want to own a luxury house

• Want to well settled between age of 30

• Want to own a Roll - Royce car

• Want to marry at the age of 25 – 28

Why I Choose IT as My Career

Why I Choose Software Stream

Serial Competency requirements for the job Your Competency

Low Medium High

01 M.SC or B.Sc. degree in `software ü

07 Hands on experience with java and java ü

14 Mathematical skills and numerical ü

23 Strong oral and written ü

Want to settle in future

Short Term Goals (Between 12 Months)

v Submit all the pending assignments.

v Settle all financial problems.

v Pass driving license exam

Medium Term Goals (2 – 3 years)

v Buy a new iPhone

Longer Term Goals (beyond 3 years)

v Finish my B.Sc. in Software Engineering

v Well settle in life

v Become a rich person in the society

Part 02: About Continuing Professional Development and Motivation

Part 03: Continuing Professional Development

Importance of continuing professional Development

Features of Effective CPD

https://cpduk.co.uk/news-articles/view/importance-of-cpd, 2018. cpduk.co.uk. [Online]

monster.co.uk, 2018. www.monster.co.uk. [Online]

online.alvernia.edu/communication-styles, 2018. online.alvernia.edu.com. [Online]

oxfordlearning, 2018. www.oxfordlearning.com. [Online]

thecpdaccreditation, 2018. thecpdaccreditation.grouP. [Online]

timemanagementninja, 2018. timemanagementninja.com. [Online]