Provident Fund related queries

1. What about my PF dues?

As per statutory requirement, a person who continues to be employed in any
factory or other establishment to which the PF Act applies needs to transfer
their PF accumulation to the new PF account number. The request for PF
transfer needs to be created on EPFO website. A Transfer of PF will take up to
20 days from when Form 13 is submitted.

PF settlement can be initiated only if a person is not in employment for a

continuous period of not less than two months immediately preceding the date
on which they make an application for withdrawal. PF settlement other than EPS
will be processed after 60 to 90 days from the date of separation for such
employees.

2. What is the Procedure for transferring my Provident Fund Amount?

 Member has to login in member unified portal by using UAN and

Password (https://unifiedportal-mem.epfindia.gov.in/memberinterface/)
 Click on Online Services
 Click on ONE MEMBER – ONE EPF ACCOUNT (TRANSFER REQUEST)
 Member will be able to see the present employment details
 Option for Selecting Previous Employer (Infosys Ltd) for Digital attestation
- Select accordingly
 Enter the previous employment UAN number and click on get details
 Select previous employer (Checkbox)
 Click on get OTP
 OTP will send to registered mobile number
 Enter the OTP
 Click on Submit button
 Right side Printable Form-13 will be generated
 Click on Download Form-13
 Member has to sign on Signature of Member and send the scan copy over
mail.

3. How can I check the status of my PF Transfer?

 Member has to login in member unified portal by using UAN and
Password (https://unifiedportal-mem.epfindia.gov.in/memberinterface/)
 Click on “View Status of Transfer Claim”.
 4. How long will it take to for my PF to get transferred?
A Transfer out of PF will be processed within 20 days from the receipt of form
13.

5. How do I know my PF Account Number?

You can refer your Infosys Pay slip or You can raise a request on the Alumni
Portal and a representative from the PF Team will get back to you with your
details on PF Account number and UAN Number.

6. How do I get a copy of my PF Account Statement?

You can raise a request for this on the Alumni Portal, and will be directed to
the exact procedure by a representative from the PF team.

7. How do I withdraw PF?

You will need to submit claim Form 19for PF to the Infosys Trust Address
(please share these by courier)

PF Trust name & Address for Correspondence:

Infosys Ltd Employees’ Provident Fund Trust,

Retirals Team, B#10
C/o Infosys Ltd,
Plot No 44/97A, 3rd Cross,
Electronic City, Hosur Road, Bangalore – 560100

Form 19-PF
Settlement forms.pdf

8. How long will it take for me to receive my withdrawn PF amount?

It takes 60 to 90 days after your last working days for the settlement of
withdrawn PF amount. This is credited directly to your Infosys Salary
Account.

For any further queries, please feel free to reach out to us by raising a Servcentral request
on the Infosys Alumni Portal. You can access the portal using the below link
https://interface.infosys.com/InfosysGlobalAlumni/Login