Professional Documents
Culture Documents
o Where
n !" is the cash inflow during the period #
n !$ is the total initial investment cost
n % is the discount rate
n T is the number of time periods
NPV
o A positive net present value indicates that the projected
earnings generated by a project or investment (in
present dollars) exceeds the anticipated costs (also in
present dollars). Generally, an investment with a
positive NPV will be profitable, and an investment with a
negative NPV will result in a net loss.
https://www.youtube.com/watch?v=N-lN5xORIwc
https://www.youtube.com/watch?v=Fw5-wccViOM
Payback Period
o Period of time (years) required to recoup the
funds expended in an investment
o Net Cash Flow Year n = Cash Inflow Year n -
Cash Outflow Year n
o Cumulative Cash Flow = (Net Cash Flow Year 1
+ Net Cash Flow Year 2 + Net Cash Flow Year
3, etc.)
o Accumulate by year until Cumulative Cash Flow
is a positive number: that year is the payback
year
https://www.youtube.com/watch?v=FJjGi7gsK3A
Who needs a business plan?
o The course is focused on the
structure and content of a Business
Plan
o We need a business plan because you
want to found and rule a STARTUP!
2
What is a startup?
o A startup is the name friendly given
to a company in the first period of its
life
o However, the term «startup» typically
refers to a newborn technologic
company looking for a funding aid in
order to pursue growth
3
Startup life cycle
4
Where the BP fits?
o We need to «convince» somebody to
grant us trust (and money!)
o The Business Plan is intended to be
used as the formal statement of the
sustainability of our idea
Who can help us?
o Seed funding
n Business angels
n Incubators / Accelerators
n Crowdfunding
o Venture capitalists
Startup financing cycle
Source: Wikipedia
Investing rounds
o Seed
n Product is a prototype
n Needed to prove a new idea
n à angel investors
n From few K$ to few M$ funding
o Start-up
n For marketing and product development
Investing rounds
o Series A
n Company already operating (sales?)
n à venture capital / super angel investors
n From $2M to $10M funding
n Purchases 10% - 30% of the company
o Second round
n Company sells product
n No profits
n à venture capital / private equity
Investing rounds
o Mezzanine financing
n For company expansion
n Goal: profitable company
o Exit of venture capitalist
n Money for supporting the "going public"
process
n IPO (Initial public offering)
Business angels
o People (or organized groups of people)
n Provide capital
n In exchange for a share of the company
o An alternative to friends and family
money
o From few K$ to few M$ funding
o High risk investment
o Expected return: 10x
Incubators
o Incubators
n Focused on jumpstarting economic development in a
region and getting small companies to work in their
office space
o Accelerators
n Focused on mentoring and guiding companies to
refine their product's customer/market fit
o culminate in a public pitch event or demo day
o Backed by Venture Capital firms and angel
investors
Incubators
Pitch
o Planned presentation of a product or
service
o Goal: persuade investors about your
product/service idea
n Formal or informal
n Delivered in any number of ways
o Several events for presenting your
idea
n Angels and VCs sponsor the events
Crowdfunding
o Collection of money from the “crowd”
n People believing in your initiative
o Usually organized and regulated
through dedicated Internet platforms
o Two main types:
n Reward-based: pre-sell of a product or
service
n Equity-based: the backer receives shares
of the company
Kickstarter
o Kickstarter is a funding platform for
creative projects
o Films, games, music, art, design, and
technology
o Launched on April 28, 2009
n 60,000 creative projects
n $1 billion funds
n 5 million investor
Kickstarter
Kickstarter
o A project is a finite work with a clear goal
o The funding goal is the amount of money that a
creator needs to complete their project
o Rewards are pieces of the project:
n Special experiences, limited editions, or copies
of what is being produced
n Project creators keep 100% ownership of their
work
n Cannot be used to offer equity, financial
returns, or to solicit loans
Kickstarter
o It's the project creator's responsibility
to complete their project
o Kickstarter does not guarantee
projects or investigate a creator's
ability to complete their project
o Backers decide the validity and
worthiness of a project
Kickstarter
o Creators must fulfill all rewards of
their project or refund any backer
Venture capital
o Dedicated to companies with limited
operating history
n Too small to raise capital
o In the public markets
o From banks
o In exchange for a large share of the
company
n à control of company decisions
Venture capital
Source: Wikipedia
Venture capital
o The venture capitalist's return depends on the
success of the company
n No other contractual revenues
n Before investing, they perform accurate due diligence
o Venture capitalist will sell the company (after
3-7 years)
n Returns up to 10,000x
o IRR (internal rate of return) of a VC fund up to
500% (many VC funds around 70%)
Venture capital
o Required
n Innovative technology
n Potential for rapid growth
n Well-developed scalable business model
n High-quality team
Money in exchange for what?
o What do investors expect from you?
n Hard work
n Shares of the company
o As the financing cycle goes on, the
idea is:
n Owning a progressively smaller slice of a
progressively (much) larger cake
o 90% of 10 k$ à 10% of 100 M$
Stock dilution
o Increase in the number of shares
o Caused by
n Additional investing rounds by investors
n Public offering
n Stock options to employee and managers
o Effects
n Decrease of ownership percentage
n Reduction of voting control
o à Anti-dilution rules in favor of the VCs to
protect their investment
Conclusion
o You got a breakthrough idea
n You wrote a business plan
n You got (a lot of?) money
o Are you rich?
n No, that money is to be used to make
your startup growing!
Startup mistakes*
o No clear vision or purpose
n Not considering the change you want to see in the
world
n “Chase the vision not the money. The money will end
up following you.” Tony Hsieh
o A lack of focus
n Trying to do too much, too soon
n Having a clear focus means it’s easier to
communicate what your product is and who it’s for
* Source: Laurence McCahill, The Happy Startup School & Spook Studio
Startup mistakes
o Design as an afterthought
n “Design is not just what is looks like and
feels like, design is how it works.” Steve
Jobs
o Building something nobody wants
n Based on a set of assumptions made by
the founders
n The right product is simple, compelling,
and aligned with the business model
Startup mistakes
o Chasing investors, not customers
n Safest ways to ensure survival is to have a
business model that lets the product pay for
itself
n Too focused on building a pitch rather than
building a business
n Rather get some customers
o Too much talking, not enough listening
n The aim of this is to better understand
potential customers and their world
Startup mistakes
o Launching too late (or too early)
n Make sure there’s a base level of design
and usability across all features
n Balance between launching early and
creating the perfect product
o Failing to ask for help
n Accept that you don’t know everything
and ask for help when necessary
Startup mistakes
o No growth plan
n 90% of entrepreneurship is about sales
and marketing
n Find customers, gain significant traction
and reach the tipping point
o Hiring badly
n Too soon, before you know the sort of
person you need
Startup ideas?
o Ideas are worth sh*t. Execution is
key.
o When telling others about your idea:
n You are helping develop and refine your
idea and your “pitch”
n Networking
n Fail early
n Early market testing
https://www.youtube.com/watch?v=RSaIOCHbuYw
¡ A BUSINESS PLAN IS…. a document setting out a business future objectives and
strategies for achieving them.
¡ At its heart, a business plan is just a plan for how your business is going to
work, and how you’re going to make it succeed.
¡ It is a 30/35 pages document.
2
WHY SHOULD YOU WRITE A BUSINESS PLAN?
3
WHY SHOULD YOU WRITE A BUSINESS PLAN?
4
“A completed business plan is a guide that illustrates where you
are, where you re going and how to get there” (Charles J.
Bodenstab).
WHY SHOULD
A business plan may tell you by the time you are done that
this is not a profitable business. “If you go into the business YOU WRITE A
world without a path to walk down, without some sort of
guidelines, you are in trouble” (Geoff Walsh). BUSINESS
PLAN?
To arrange
To attract key
Strategic
Employees Alliances
To obtain large
Contracts 6
BUSINESS PLAN STRUCTURE
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
7
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
8
INTRODUCTION
PRODUCT/SERVICE
STRATEGIC PLANNING
OUTILNE
9
INTRODUCTION – PRODUCT/SERVICE OUTLINE
10
INTRODUCTION – STRATEGIC PLANNING
11
INTRODUCTION – STRATEGIC PLANNING
Microsoft
Vision • A computer on every desk
¡ How we see the world if we would be
successful
¡ The desired future position of the Google
company • to provide access to the
world’s information in one click
IKEA
• to create a better every-day life
for many people
12
INTRODUCTION – STRATEGIC PLANNING
Mission
¡ What we do in order to make the vision
happen
¡ The company’s objectives and its approach
to reach them
¡ E.g.: “Google’s mission is to organize the
world’s information and make it universally
accessible and useful” (Google Mission
statement, 2013)
Facebook’s mission 13
INTRODUCTION – STRATEGIC PLANNING
Values
¡ What is essential in order to fulfill our
mission?
¡ “Humanity is plural, not singular.
The best way the world works
is everybody in. Nobody out.” (Apple) Microsoft’s values
Strategy
¡ “War plans” to achieve success E.g.: First step is to achieve X% of market share in market
A, then move on and land in market B, in three years
achieve Y% share in market B...
15
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
16
PROBLEM
Market Pain
Solution Need
17
PROBLEM – MARKET
18
PROBLEM – PAIN/NEED
¡ Pain
¡ The problem that we have noticed in the context of the market
previously described
¡ E.g.: “Personal computers are not yet widespread because of their
limited interaction capabilities (only command line interaction)”
Market Pain
¡ Need
¡ Which is the open gap in the market?
¡ Open gap refers to unanswered demand Solution Need
¡ E.g.: “A new operating system which enables visual interaction with the
computer”
19
PROBLEM – SOLUTION
Solution Need
20
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
21
SOLUTION
22
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
23
CUSTOMERS
24
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
25
COMPETITORS
Market Identification
Market Competitive
Challenges Matrix
26
COMPETITORS – MARKET
Market Identification
Market Competitive
Challenges Matrix
27
COMPETITORS – IDENTIFICATION
Market Identification
Market Competitive
Challenges Matrix
29
COMPETITORS – MARKET CHALLENGES (EXAMPLE)
Market Identification
Market Competitive
Challenges Matrix
30
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
31
BUSINESS MODEL CANVAS
32
BUSINESS MODEL CANVAS – VALUE PROPOSITION
A value proposition is where your company’s product offer intersects with your customer’s desires. It’s the magic fit
between what you make and why people buy it. Your value proposition is the crunch point between business
strategy and brand strategy.
35
BUSINESS MODEL CANVAS – VALUE PROPOSITION
PRODUCT
¡ Features: factual description of how your product works
¡ Benefits: what your product does for the customer, it is the core of your value proposition
EXPERIENCE
¡ The way that owning your product makes the customer feel
¡ Emotional reasons why people buy your product
¡ Will help identify the market positioning and brand essence
¡ A brand is a collection of your thoughts + feelings about your experiences with it
36
BUSINESS MODEL CANVAS – VALUE PROPOSITION
CUSTOMER • Strong driver of purchasing behaviour
• The emotional drivers of decision making are things that • Secret reason that no one is buying your widget
we want to be, do, or have • For any product there is a secret pain of switching
• Usually conscious (but aspirational) • Even if your product is better than the competition, it
• How we’d like to improve our lives might not be a big enough improvement to overcome the
inertia of the status quo
¡ Needs
¡ Substitutes
• rational things that the customer needs to get done
• Not the obvious competitors
• Not always conscious
• Existing coping behaviours
• They may not know about yet (“latent needs”)
• No matter how much better your product is than the
¡ Fears competition, if it isn’t better than the existing solutions
• Of making a mistake, of missing out, of loss, etc. 37
BUSINESS MODEL CANVAS – CUSTOMER SEGMENTS
Customer segments are the community of customers or businesses that you are aiming to sell your
product or services to.
Customers can be segmented into distinct groups based on needs, behaviors and other traits that they
share. A customer segment may also be defined through demographics such as age, ethnicity, profession,
gender, etc or on their psychographic factors such as spending behavior, interests, and motivations. An
organization can choose to target a single group or multiple groups through its products and services.
39
BUSINESS MODEL CANVAS – CUSTOMER SEGMENTS
What to target?
¡ Mass Market: to fulfill the needs of a wide cross section of the population and does not discriminate
between different customer segments.
¡ Niche Market: refers to a customer segment with extremely defined characteristics and very
particular needs.
¡ Segmented: some businesses choose to provide products and services to customer segments which
may have very minute variations in their needs and requirements.
¡ Diversified: basically picking customer segments with very different needs and wants.
¡ Multi-Sided Platforms/markets: when customer segments are related through dependency, it
makes business sense to serve both ends of the equation. Hence, for a credit card company, it is not
just imperative that customers opt to use their credit cards but equally important for stores to accept
their credit card. 40
BUSINESS MODEL CANVAS – CHANNELS
Channels are the points of contact between the company and its customers.
Customer Relationship describe the types of relationships your company establishes with specific Customer
Segments.
¡ What type of relationship does each of our customer segments expect us to establish and maintain with them?
¡ Which ones have we established?
¡ How are they integrated with the rest of our business model?
¡ How costly are they?
Your company should clarify the type of relationship it wants to establish with each Customer Segment. Relationships
are established through different Channels. Relationships can range from personal to automated, from transactional
to long-term, and can aim to acquire customers, retain customers, or boost sales (upselling). The type of Customer
Relationships you put in place deeply influence the overall customer experience. 44
BUSINESS MODEL CANVAS – REVENUE STREAMS
Revenue Streams represent the ways the company generates cash from each Customer Segment.
46
BUSINESS MODEL CANVAS – REVENUE STREAMS
There are different ways to generate revenue streams:
¡ Asset sale
¡ Usage fee
¡ Subscription fees
¡ Lending/renting/leasing
¡ Licencing
¡ Brokerage fees
¡ Advertising
47
BUSINESS MODEL CANVAS – KEY PARTNERS
CATEGORIES
¡ Production
¡ Problem solving
¡ Platform/network 51
BUSINESS MODEL CANVAS – KEY RESOURCES
Human 53
BUSINESS MODEL CANVAS – KEY RESOURCES
THE TEAM
Description of the team components, both:
Ø Existing
§ Highlighting already acquired competencies
§ State lack of professional figures/competencies
Ø Prospect
§ Needed if there are lacks of professional figures/competencies
54
BUSINESS MODEL CANVAS – COST STRUCTURE
This building block represents all the costs that a business can or will incur if it opts for a particular business model.
¡ What are the most important costs inherent in our business model?
¡ Which key resources are most expensive?
¡ Which key activities are most expensive?
56
BUSINESS MODEL CANVAS
https://www.youtube.com/watch?v=IP0cUBWTgpY
BUSINESS PLAN
Introduction
Problem
Solution
Customers
Competitors
Business Model
Timeline
58
TIMELINE
GANTT Diagram
HR breakdown
59
TIMELINE – GANTT DIAGRAM
Task 1
60
TIMELINE – GANTT DIAGRAM
¡ Highlights the critical path of activities that must not delayed, or the whole project
will experience a delay.
¡ Provides milestones to define critical objectives that must be achieved in order to
proceed with the project execution.
61
TIMELINE – HR BREAKDOWN
¡ Provides a synoptic view of the
“agendas” of each team member,
with respect to the project
Activity Breakdown Structure
¡ Answers to the question: “who
is working on what and
when?”
¡ Should plan a correct time usage
for each team member (there
should be no unemployed
resources).
62
ONLY CASH MATTERS
The fundamental finance principle requires that the initial investment needed to
undertake a proposal, as well as the stream of net future benefits it expects to generate,
be measured in cash.
Only cash matters to the investors, because all they have invested is cash in your
business and are expecting cash returns in the future.
63
BUSINESS PLAN
https://www.youtube.com/watch?v=Fqch5OrUPvA
64
¡ Partly based on the material from
Gabriele Scalia
¡ https://www.entrepreneur.com/
65