This document contains 3 cases describing issues with performance appraisal systems. Case 1 describes a recent behavior bias where an employee's one mistake negatively impacted his annual review. Case 2 describes a central tendency error where all employees were rated average regardless of performance. Case 3 asks how the features of an appraisal system that discusses strengths/weaknesses semi-annually and maintains records could help meet objectives of assessing potential, providing feedback, and guiding improvement.
This document contains 3 cases describing issues with performance appraisal systems. Case 1 describes a recent behavior bias where an employee's one mistake negatively impacted his annual review. Case 2 describes a central tendency error where all employees were rated average regardless of performance. Case 3 asks how the features of an appraisal system that discusses strengths/weaknesses semi-annually and maintains records could help meet objectives of assessing potential, providing feedback, and guiding improvement.
This document contains 3 cases describing issues with performance appraisal systems. Case 1 describes a recent behavior bias where an employee's one mistake negatively impacted his annual review. Case 2 describes a central tendency error where all employees were rated average regardless of performance. Case 3 asks how the features of an appraisal system that discusses strengths/weaknesses semi-annually and maintains records could help meet objectives of assessing potential, providing feedback, and guiding improvement.
In a small business, no formal appraisal system is placed. An employee who completed all the assigned tasks made a The employee made a major major mistake just before the mistake just before the annual annual appraisal. appraisal. Although he worked Consequently, his supervisor Recent Behavior Bias hard throughout the year, the rated him negatively and he (Recency Error) supervisor rated him could not get any financial negatively based on the recent benefit. The employee failure. worked hard during the year and was demotivated after the performance appraisal. Identify the error and explain. Case.2 In a project team, there are a total of 10 members including the team lead. Three of them are very enthusiastic, hardworking and ready to take initiative while other members are somehow reluctant in As we know, central tendency accepting individual error occurs when employees responsibility. One of the are incorrectly rated near the team members did not work average or middle of the scale. properly throughout the Central Tendency Error In given scenario, we find that project duration. The project the team lead used graphical was completed successfully rating scale and rated all within budgeted time and members at an average level constraints. In the end, while irrespective of their individual assessing the individuals, the performance. team lead used the graphical rating scale and rated all members at an average level. Identify the performance appraisal issue and justify. Case.3 Objectives How these features can help in meeting the identified objectives? The performance appraisal system of XYZ has the following salient features. Performance strengths & weaknesses are discussed semi‐ annually during an Provision and Assessment of Since XYZ has maintained appraisal meeting. Reasons for potential, present in an their record properly. They good/poor performance are employee for further growth can train and guide employees discussed and relevant and development of the in a better way. It has guidance is provided at this organization. established a great type of stage. The record of this appraisal system. Reasons for appraisal meeting is well‐ To provide proper feedback to good/poor performance are maintained for annual employees so they can discussed. It will definitely appraisal. Which of the enhance further or correct help them to assess the performance appraisal their errors and seek vulnerabilities and strengths objectives can be met with the resolutions. within the organization. help of above mentioned features? How these features can help in meeting the identified objectives? Explain logically.