1.

Validitas dan reliabilitas

a. X1

Correlations
x1.1 x1.2 x1.3 x1.4 x1.5 totalskor
Spearman's rho x1.1 Correlation Coefficient 1.000 .348 .484 -.057 .563* .710**
Sig. (2-tailed) . .203 .067 .841 .029 .003
N 15 15 15 15 15 15
**
x1.2 Correlation Coefficient .348 1.000 .766 .045 .213 .739**
Sig. (2-tailed) .203 . .001 .874 .446 .002
N 15 15 15 15 15 15
**
x1.3 Correlation Coefficient .484 .766 1.000 .240 .484 .873**
Sig. (2-tailed) .067 .001 . .390 .067 .000
N 15 15 15 15 15 15
x1.4 Correlation Coefficient -.057 .045 .240 1.000 .196 .309
Sig. (2-tailed) .841 .874 .390 . .484 .262
N 15 15 15 15 15 15
x1.5 Correlation Coefficient .563* .213 .484 .196 1.000 .725**
Sig. (2-tailed) .029 .446 .067 .484 . .002
N 15 15 15 15 15 15
** ** ** **
totalskor Correlation Coefficient .710 .739 .873 .309 .725 1.000
Sig. (2-tailed) .003 .002 .000 .262 .002 .
N 15 15 15 15 15 15
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).

Case Processing Summary

N %
Cases Valid 15 100.0
a
Excluded 0 .0
Total 15 100.0
a. Listwise deletion based on all variables in the
procedure.

Reliability Statistics
Cronbach's
Alpha N of Items
.693 5
 Item-Total Statistics
Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted
x1.1 13.80 3.171 .520 .613
x1.2 14.13 2.695 .437 .674
x1.3 13.73 3.067 .779 .530
x1.4 13.33 4.238 .112 .752
x1.5 13.80 3.171 .520 .613

b. X2

Correlations
x2.1 x2.2 x2.3 x2.4 x2.5 totalskor
**
Spearman's rho x2.1 Correlation Coefficient 1.000 .425 .244 .425 .708 .796**
Sig. (2-tailed) . .114 .381 .114 .003 .000
N 15 15 15 15 15 15
x2.2 Correlation Coefficient .425 1.000 .375 .192 .466 .689**
Sig. (2-tailed) .114 . .168 .493 .080 .004
N 15 15 15 15 15 15
x2.3 Correlation Coefficient .244 .375 1.000 .290 .110 .545*
Sig. (2-tailed) .381 .168 . .294 .697 .036
N 15 15 15 15 15 15
x2.4 Correlation Coefficient .425 .192 .290 1.000 .254 .643**
Sig. (2-tailed) .114 .493 .294 . .361 .010
N 15 15 15 15 15 15
**
x2.5 Correlation Coefficient .708 .466 .110 .254 1.000 .760**
Sig. (2-tailed) .003 .080 .697 .361 . .001
N 15 15 15 15 15 15
** ** * ** **
totalskor Correlation Coefficient .796 .689 .545 .643 .760 1.000
Sig. (2-tailed) .000 .004 .036 .010 .001 .
N 15 15 15 15 15 15
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

Case Processing Summary

 N %
Cases Valid 15 100.0
Excludeda 0 .0
Total 15 100.0
a. Listwise deletion based on all variables in the
procedure.

Reliability Statistics
Cronbach's
Alpha N of Items
.730 5

Item-Total Statistics
Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted
x2.1 12.07 5.352 .659 .624
x2.2 12.27 4.924 .545 .663
x2.3 11.80 6.171 .398 .716
x2.4 12.60 5.829 .414 .712
x2.5 12.07 5.638 .464 .694

c. Y
d.
Correlations
y.1 y.2 y.3 y.4 y.5 totalskor
Spearman's rho y.1 Correlation Coefficient 1.000 .459 .550* -.030 .499 .869**
Sig. (2-tailed) . .085 .034 .916 .058 .000
N 15 15 15 15 15 15
y.2 Correlation Coefficient .459 1.000 .003 .082 .203 .602*
Sig. (2-tailed) .085 . .991 .772 .468 .018
N 15 15 15 15 15 15
*
y.3 Correlation Coefficient .550 .003 1.000 -.258 .444 .542*
Sig. (2-tailed) .034 .991 . .354 .098 .037
N 15 15 15 15 15 15
 y.4 Correlation Coefficient -.030 .082 -.258 1.000 -.103 .264
Sig. (2-tailed) .916 .772 .354 . .714 .342
N 15 15 15 15 15 15
y.5 Correlation Coefficient .499 .203 .444 -.103 1.000 .624*
Sig. (2-tailed) .058 .468 .098 .714 . .013
N 15 15 15 15 15 15
** * * *
totalskor Correlation Coefficient .869 .602 .542 .264 .624 1.000
Sig. (2-tailed) .000 .018 .037 .342 .013 .
N 15 15 15 15 15 15
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).

Case Processing Summary

N %
Cases Valid 15 100.0
Excludeda 0 .0
Total 15 100.0
a. Listwise deletion based on all variables in the
procedure.

Reliability Statistics
Cronbach's
Alpha N of Items
.475 5

Item-Total Statistics
Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted
y.1 13.00 2.000 .645 .044
y.2 13.00 2.857 .327 .364
y.3 12.87 3.410 .230 .436
y.4 13.33 4.095 -.141 .688
y.5 12.60 3.257 .437 .343
 2. A. uji normalitas

Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Penampilan, . Enter
b
Fitur
a. Dependent Variable: Kepuasan Konsumen
b. All requested variables entered.

Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate
a
1 .193 .037 -.123 2.201
a. Predictors: (Constant), Penampilan, Fitur
b. Dependent Variable: Kepuasan Konsumen

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.259 2 1.129 .233 .796b
Residual 58.141 12 4.845
Total 60.400 14
a. Dependent Variable: Kepuasan Konsumen
b. Predictors: (Constant), Penampilan, Fitur

Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta T Sig.
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594
Penampilan -.129 .222 -.178 -.582 .571
a. Dependent Variable: Kepuasan Konsumen
 Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 15.62 17.19 16.20 .402 15
Residual -3.845 3.518 .000 2.038 15
Std. Predicted Value -1.451 2.460 .000 1.000 15
Std. Residual -1.747 1.598 .000 .926 15
a. Dependent Variable: Kepuasan Konsumen

b. uji multilalalalla

Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Penampilan, . Enter
b
Fitur
a. Dependent Variable: Kepuasan Konsumen
b. All requested variables entered.

Model Summary
Adjusted R Std. Error of the
Model R R Square Square Estimate
a
1 .193 .037 -.123 2.201
a. Predictors: (Constant), Penampilan, Fitur

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.259 2 1.129 .233 .796b
Residual 58.141 12 4.845
Total 60.400 14
a. Dependent Variable: Kepuasan Konsumen
b. Predictors: (Constant), Penampilan, Fitur

Coefficientsa
Standardized
Unstandardized Coefficients Coefficients Collinearity Statistics
Model B Std. Error Beta t Sig. Tolerance VIF
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594 .862 1.160
Penampilan -.129 .222 -.178 -.582 .571 .862 1.160
a. Dependent Variable: Kepuasan Konsumen

Collinearity Diagnosticsa
Variance Proportions
Model Dimension Eigenvalue Condition Index (Constant) Fitur Penampilan
1 1 2.974 1.000 .00 .00 .00
2 .018 12.680 .14 .10 .99
3 .007 20.075 .86 .90 .00
a. Dependent Variable: Kepuasan Konsumen
 c. autokorelasi

Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Penampilan, . Enter
b
Fitur
a. Dependent Variable: Kepuasan Konsumen
b. All requested variables entered.

Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate Durbin-Watson
a
1 .193 .037 -.123 2.201 2.482
a. Predictors: (Constant), Penampilan, Fitur
b. Dependent Variable: Kepuasan Konsumen

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.259 2 1.129 .233 .796b
Residual 58.141 12 4.845
Total 60.400 14
a. Dependent Variable: Kepuasan Konsumen
b. Predictors: (Constant), Penampilan, Fitur

Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta T Sig.
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594
Penampilan -.129 .222 -.178 -.582 .571
a. Dependent Variable: Kepuasan Konsumen
 Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 15.62 17.19 16.20 .402 15
Residual -3.845 3.518 .000 2.038 15
Std. Predicted Value -1.451 2.460 .000 1.000 15
Std. Residual -1.747 1.598 .000 .926 15
a. Dependent Variable: Kepuasan Konsumen

e. Hetrokedasitas

Variables Entered/Removeda
Variables
Model Variables Entered Removed Method
1 Penampilan, . Enter
b
Fitur
a. Dependent Variable: Kepuasan Konsumen
b. All requested variables entered.

Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate
1 .193a .037 -.123 2.201
a. Predictors: (Constant), Penampilan, Fitur
b. Dependent Variable: Kepuasan Konsumen

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.259 2 1.129 .233 .796b
Residual 58.141 12 4.845
Total 60.400 14
a. Dependent Variable: Kepuasan Konsumen
b. Predictors: (Constant), Penampilan, Fitur
 Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594
Penampilan -.129 .222 -.178 -.582 .571
a. Dependent Variable: Kepuasan Konsumen

Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 15.62 17.19 16.20 .402 15
Std. Predicted Value -1.451 2.460 .000 1.000 15
Standard Error of Predicted .571 1.555 .949 .270 15
Value
Adjusted Predicted Value 15.68 20.36 16.48 1.142 15
Residual -3.845 3.518 .000 2.038 15
Std. Residual -1.747 1.598 .000 .926 15
Stud. Residual -2.046 1.686 -.053 1.065 15
Deleted Residual -6.364 3.917 -.277 2.768 15
Stud. Deleted Residual -2.428 1.848 -.091 1.176 15
Mahal. Distance .010 6.053 1.867 1.606 15
Cook's Distance .000 1.390 .143 .357 15
Centered Leverage Value .001 .432 .133 .115 15
a. Dependent Variable: Kepuasan Konsumen
 3. Analisis regresi linear berganda

Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594
Penampilan -.129 .222 -.178 -.582 .571
a. Dependent Variable: Kepuasan Konsumen

Analisis koefisien determinasi

Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate Durbin-Watson
a
1 .193 .037 -.123 2.201 2.482
a. Predictors: (Constant), Penampilan, Fitur
b. Dependent Variable: Kepuasan Konsumen
 4. Uji t
Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 15.421 4.918 3.136 .009
Fitur .159 .291 .167 .548 .594
Penampilan -.129 .222 -.178 -.582 .571
a. Dependent Variable: Kepuasan Konsumen

5. Uji f

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 2.259 2 1.129 .233 .796b
Residual 58.141 12 4.845
Total 60.400 14
a. Dependent Variable: Kepuasan Konsumen
b. Predictors: (Constant), Penampilan, Fitur