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N U R S I N G T H E O R Y A N D C O N C E P T D E V E L O P M E N T O R A N A LY S I S

Informational basis for expert intuition


Judith A. Effken PhD RN
Assistant Professor, University of Arizona College of Nursing, Tucson, Arizona, USA

Submitted for publication 14 July 2000


Accepted for publication 7 December 2000

Correspondence: E F F K E N J .A . ( 2 0 0 1 )
Journal of Advanced Nursing 34(2), 246±255
Judith Effken, Informational basis for expert intuition
University of Arizona College of Nursing, 1 Aim. Intuition has been cited as an integral part of nursing clinical expertise.
PO Box 210203, Tucson,
Responding to the recent scholarly debate over the status of expert nursing intuition
AZ 85721±0203,
as part of the art or science of nursing, this article proposes an alternative view that
USA.
E-mail: jeffken@nursing.arizona.edu
may provide an informational basis for what has been described phenomenolog-
ically as intuition.
Rationale. Two reasons for the dispute over the status of nursing intuition as `art' or
`science' are proposed: The ®rst is methodological. The second relates to intuition's
close link with perception and underlying assumptions about perception. By
examining intuition through an ecological psychology framework, the problem
takes on a different character, one that is no longer focused solely on the expert's
cognitive (or perceptual) processes, but also on the information provided by the
patient and the context of care.
Conclusions. This perspective has several implications for nursing. By investigating
information sources (i.e. higher order variables or constraints) in the nurse-patient
encounter, the problem of intuition may be clari®ed, and perhaps simpli®ed. We
may ®nd that what nurse researchers have called `intuition' is what Gibson (1966,
1986) termed `direct perception.' Intuition as direct perception is information-based
and lawful. Finally, although some aspects of intuition may be hard-wired through
evolution, intuition as direct perception can be developed through education and
extensive, deliberate practice with appropriate exemplars. Characterized as direct
perception, intuition is an observable, lawful phenomenon that is measurable,
potentially teachable, and appropriately part of nursing science.

Keywords: intuition, expertise, perception, ecological psychology, expertise, infor-


mation, nursing science, nursing art, theory, measurement

re¯ective practice (Clarke 1986, Paul & Heaslip 1995,


Introduction
Berragan 1998). Others argue that intuition is subjective,
Recently, the role of intuition in nursing practice has become nonscienti®c, unmeasurable, and perhaps unteachable.
a subject of considerable debate (English 1993, Darbyshire Indeed, English (1993) has called intuition a `subjective and
2 1994, Johnson 1994, Paley 1996). On the one hand, intuition questionable entity and hence, until empirically and unequi-
has been identi®ed as a key component of nursing expertise vocally validated, [one that] has limited applicability in a
(e.g. Benner 1984, Agan 1987, Rew & Barrow 1987, Benner nursing profession which is attempting to develop a research
3 et al. 1996). Proponents assert that experts' intuition is not a base to support its actions' (p. 390). Consequently, intuition
magical sixth sense, but a sophisticated form of reasoning is more often included in the `art' than the `science' of nursing
(Preitula & Simon 1989) acquired through years of deliberate (Pyles & Stern 1983, Gordon 1986, Rew & Barrow 1987,
practice (Ericsson 1996) and that it plays a critical role in Hampton 1994, Johnson 1994, Johnson 1996a, b). In an

246 Ó 2001 Blackwell Science Ltd


Nursing theory and concept development or analysis Expert intuition

attempt to reconcile the intuitive-humanist research approach


Intuition as the essence of nursing expertise
of Benner with the more traditional systematic-positivist
research approach, some have argued for the two approaches In the 1980s, nursing expertise became a popular topic of
as different ways of knowing (e.g. Berragan 1998) or as two investigation, stimulated by Benner's (1984) phenomenolog-
poles of the clinical decision making continuum (e.g. ical study of clinical expertise. Expert practice is character-
Thompson 1999). ized by a speci®c mode of thinking evolved from the merger
One reason for the ongoing dispute is methodological. of knowledge, skill and experience (Benner & Tanner 1987,
Although the intuitive component of nursing expertise Field 1987). This mode of thinking enables experts to develop
has been described phenomenologically (e.g. Benner 1984, heuristics for responding to situations without reverting to
Benner & Tanner 1987, Hanneman 1996), structured meas- overt diagnostic principles (Woolery 1990, Jasper 1994). This
urement has been elusive because of the complexity of the automatic response to situations has been called variously
domain and the degree to which skill is embedded in a `intuition' (Benner & Tanner 1987), `tacit knowledge'
particular situation. Given the measurement dif®culty, nurse (Polanyi 1958), `perceptual awareness' (Field 1987), `know-
empiricists who assume that `to be observable requires that 4 how' (Gatley 1992), `artistry' (Meerabeau 1992), and `term
measurement is possible' (Gortner 1990, p. 104) will have association' (Broudy et al. 1964).
dif®culty accepting intuition as a key aspect of nursing The de®nitions of intuition in Table 1 capture the imme-
science. For empiricists, a careful description of a phenom- diacy and holistic character of perceptual knowledge, as well
enon must be followed by measurement if scientists are to as its accuracy; but they are notably vague on its informa-
achieve a predictive or causal level of understanding. tional basis, calling it `consensually inadequate' (Westcott
However, recently many complex systems (e.g. cardiac 1968), `subconscious' (Agan 1987), or `undetermined'
dysrhythmias) have proved amenable to measurement and (Young 1987). From these de®nitions, one may conclude
prediction using new techniques (e.g. nonlinear dynamics or that intuition is rather magical and more art than science.
methods derived from chaos theory) (Kasper 1996). 5 However, Benner and Tanner (1987) claims that the essence
A second reason for the dispute, but perhaps unrecognized, of intuition is recognition of previously experienced patterns
is intuition's link with perception. Of the six key aspects of and detection of subtle clinical changes. This suggests that
intuitive judgement (Dreyfus & Dreyfus 1986) that Benner patient information (patterns of x; subtle changes in y) exists
and colleagues have observed in expert nurses, three (pattern on which nurses base their clinical judgements. Hanneman
recognition, similarity recognition, and sense of salience) are (1996) provides a useful example:
well-known perceptual skills, suggesting that the essence of
He was banging the side rails, making gurgling sounds and pointing to
intuition is perception, or `perceptual knowing.' In tradi-
his endotracheal tube. He was diaphoretic, gasping, and frantic. The
tional views of perception, the initial stimulus is discrete and
[nonexpert] nurse put her hand on his arm and tried to ascertain
without meaning. It is up to perceivers to select relevant
whether he had a sore throat from the tube. While she was away from
stimuli, integrate the stimuli, and assign meaning based on
the bedside retrieving an analgesic, the expert nurse strolled by,
previous knowledge. This perception requires that people
hesitated, listened, went to the man's bedside, rein¯ated the endo-
have considerable foreknowledge and ultimately leads to an
tracheal cuff, and accepted the patient's look of gratitude because he
in®nite regress. However, Gibson (1966, 1986) provides an
was able to breathe again. The expert reviewed the signs of a leaky
alternative view in which perception is characterized as the
cuff with the nonexpert and pointed out that banging the side rails and
direct detection of environmental information ± complex
panic help differentiate acute respiratory distress from pain (p. 333).
relationships and patterns that are inherently meaningful. If
the essence of intuition is perceptual knowing in the Gibson In Hanneman's example, the basis for the expert's perform-
sense, we may have a reason to argue that intuition is, in fact, ance seems neither undetermined nor subconscious. The
more science than art. expert nurse situates her general clinical knowledge within
I propose that: First, expert nursing intuition is a form of the context of a particular patient situation (cf. Perry 2000).
what Gibson (1986) termed `direct perception' and therefore But the difference seems to go beyond incorporating context.
is information-based and lawful. Second, although some In fact, the expert uses speci®c information to distinguish
aspects of direct perception are hard-wired through evolution, pain from acute respiratory distress, but the nonexpert fails to
much of perception, and by extension, intuition, is learned detect it. Why then has there been so much emphasis on the
through years of practice. Third, ecological psychology may nurse's perceptual and conceptual processes (cf. Carper 1978,
serve as a theoretical and methodological bridge between the Belenky et al. 1986, Wong 1998, Doona et al. 1999, Nelms
phenomenological and empiricist paradigms. & Lane 1999) and so little on identifying the underlying

Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(2), 246±255 247
J.A. Effken

Table 1 De®nitions of intuition

De®nition Source

Process of reaching accurate conclusions on the basis of consensually inadequate information Westcott (1968)
Nonrational process, based on a feeling or sensing level of knowing, an awareness that Agan (1987)
may come from subconscious data
Process whereby nurse knows something about a patient that cannot be verbalized, that Young (1987)
is verbalized with dif®culty, or for which source of knowledge cannot be determined
Knowledge as a whole, immediacy of knowledge, and independent of linear reasoning; inner Rew (1988)
knowing, sensing/feeling/perceiving, and strength of feeling that affects perception
Black-market version of knowledge. Accurate to call such observations skilled pattern Benner and Tanner (1987)
recognition. Intuitive knowledge ± that is, understanding without a rationale, based
on background understanding and skilled clinical observation
Perception of possibilities, meanings and relationships by insight Gerrity (1987)
Universal characteristic of human thought; creativity begins with intuition and is only later Bastick (1982)
shaped by reason
Understanding that effortlessly occurs upon seeing similarities with previous experiences Dreyfus and Dreyfus 1986
Not guessing, but predicated on sound knowledge and experience Schraeder and Fischer (1987), Young 1987
Sophisticated reasoning acquired by expert after years of learning Preitula and Simon (1989)
Immediate knowing of something without using conscious reason Schraeder and Fischer 1987
Speci®c mode of thinking evolved from merger of knowledge, skill and experience Benner and Tanner (1987), Field (1987)
Innate knowledge; immediate cognition, instinct, insight, guesswork, sixth sense, Rew (1996)
understanding, reason, intellect, soul, mind, acumen, presentiment, foreknowledge,
inspiration, feeling
Direct knowing without conscious reasoning; immediate understanding Rew (1996)
Perceptual awareness Field (1987)
Artistry Meerabeau (1991)
Term association Broudy et al. (1964)
Ability to discern a situation without physical evidence and still decide on appropriate action Hansten and Washburn (2000)
Clinical; sensing; based on experience, on accumulated knowledge, not always supported Hansten and Washburn (2000)
by logical evidence; a gut feeling
Observation of subtle nonverbal cues and changes in patient's normal pattern of behaviour Beck (1998)
Tacit knowledge Polanyi (1958)
Understanding without a rationale. Neither mystical nor accidental human capacity. Benner and Tanner (1987)
What distinguishes expert human judgement from a beginner's or a machine's judgement.

environmental information sources that support intuition? It is commonly assumed that the energy media, that are the
The answer may lie in researchers' assumptions about source of the proximal stimulus for perception (e.g. the retinal
perception. patterns Neisser describes), cannot convey meaningful infor-
mation about the world because they are not speci®c to the
important properties of the world (objects, clinical problems,
Traditional theories of perception
etc.). Consequently, perceivers must have some cognitive
Traditional theories of perception assume that our senses means of making these stimuli meaningful. This is the
receive an impoverished description of the world that must be underlying assumption of expertise theories that posit schemas
elaborated cognitively to arrive at a meaningful perception or stored memories as a basis for interpreting sensory data.
(Gregory 1978, Hochberg 1978). As Neisser (1967) describes Cognitive science assumes that people process data as a
the problem related to visual perception, discrete series of sequential computations, but it is dif®cult to
explain the ¯exibility of experts within this paradigm. If
These patterns of light at the retina are¼ one-sided in their perspective,
understanding requires linking discrete sensory elements or
shifting radically several times each second, unique and novel at every
®tting the input into an existing schema, how does ¯exibility
moment. [They] bear little resemblance to either the real object that
enter the picture? It is hard to imagine how memory can play
gave rise to them or to the object of experience that the perceiver will
a role in our ability to deal with previously unseen patient
construct. Visual cognition, then, deals with the processes by which a
problems (cf. Shaw & Bransford 1977). Interestingly, robo-
perceived, remembered, and thought-about world is brought into
ticists encountered the same problem when they wanted to
being from as unpromising a beginning as the retinal patterns (pp. 7±8).

248 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(2), 246±255
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design robots that could function in novel surroundings. Turvey 1981, Shaw & Kinsella-Shaw 1988). Unless a nurse
Their usual approach, programming the robot with a prede- has the capability to help the patient manage her pain, the
®ned solution, no longer worked (Effken & Shaw 1992). opportunity to do so may go undetected. The detection of
Without adaptive reasoning, the robots could operate affordances (opportunities for action) is further constrained
successfully only in well-de®ned, already known domains. by observers' goals and values (cf. Hodges & Baron 1992,
As a basis for expert knowledge, traditional views of Dreyfus 1993). For example, when a radiologist's goal is to
perception are troubling: If the energy media that are the explain a patient's shoulder pain, she may see the damaged
sources of our sensory data (e.g. Neisser's description of the rotator cuff but fail to notice the mass in the patient's lung.
retinal image) are not speci®c to facts in the world, how can Recently, I was fascinated by the response of visitors to
we know that what we perceive accurately depicts reality? If several large hassocks in a hospital lobby. Two female
learning is essentially a process of concatenating previously visitors found the hassocks comfortable places to sit. A nurse
learned steps into a procedure or ®tting them into a schema, pushing a man in a wheelchair avoided the hassocks as
then how do we explain expert performance in which obstacles to navigation. A child found the hassocks a source
procedures learned in school are abandoned in favour of a of entertainment; they could be run around, climbed on, or
completely new solution? If this is the kind of `perceptual used as a table. Each person had goals and capabilities that
knowing' that is the essence of expert intuition, then it may in¯uenced the affordances they detected. Affordances, then,
be dif®cult to construe it as part of nursing science. However, emerge from the compatibility (or ®t) of perceiver and
there is an alternative theory of perception that can change environment. It is assumed that this ®t is the result of
the way we think about intuition. coevolution of an animal and its environment (Henderson
1970), as well as the result of learning of the environment by
the animal. For example, humans are hard-wired from birth
The ecological view of perception
to be sensitive to environmental features crucial for their
Gibson (1966, 1986) developed his theory of perception to survival (e.g. smiles and mothers' nipples) (Dreyfus 1993).
explain the practical success with which people ordinarily get Evolution prepares the organism to learn about its envi-
along in the world. Gibson's theory has been extended by ronment (genetic preattunement), but the organism becomes
20 years of theoretical elaboration and testing in what has attuned to discriminate the speci®cs of its surrounding and
come to be called ecological psychology (e.g. Shaw & make ®ner adjustments in control through learning (Gibson
Bransford 1977, Turvey 1977, Turvey & Shaw 1979, Turvey 1966). Thus, experts are not `mass-storage devices' that must
et al. 1978, 1981, Shaw & Turvey 1981, Warren & Shaw maintain an ever-increasing number of rules to select and
1985, Kugler & Turvey 1987). In this view, the information combine relevant data in memory. Instead, experts are
available to a perceiver can be characterized as higher-order `special-purpose devices' that have learned through vast
variables (i.e. patterns of persistence and change that occur experience to be sensitive to `the relevant [higher order]
throughout an ongoing sequence or ¯ow of environmental dimensions of information that somehow bring new
stimulation). These higher-order variables, or `affordances', constraints to bear on the system and, thereby, reduce its
do not need to have meaning added by an observer, but are excess degrees of freedom' (Kugler 1985, p. 323). Runeson
themselves inherently rich and meaningful (Gibson 1986). (1977) provides a useful metaphor for expertise as special-
`The affordances of the environment are what it offers purpose device ± the polar planimeter. Here's how it works:
animals, what it provides or furnishes, either for good or ill' Suppose I want to build a free-form swimming pool and
6 (Gibson 1986). Put simply, `an affordance is what the need to estimate its cost. To calculate the pool's cost, I need to
environment means to a perceiver' (Michaels & Carello measure its area. Multiplying length by width is impossible
1981, p. 42). Which affordances we see depends on the task because of the irregular shape, but I can use a polar planimeter
at hand and the salience of the available information for to measure the area easily. I simply place the pole at any spot
accomplishing that task (Kosslyn 1994). Thus, affordances within the pool's outline and trace the perimeter with the arm.
are written in the language of action: Chairs afford sitting on, As the wheel under the carriage turns and slides, the dial
cups afford drinking, and patients in pain afford opportun- displays the area. Although the planimeter calculates area (a
ities for pain management. higher order variable) accurately, there is no way to extract
However, affordances can remain opportunities for action length or width (the lower level properties). Explaining how
that go unrealized unless the perceiver has the requisite experts perceive complex, higher order variables but can't
biological or social capability (effectivity) to distinguish and report accurately the underlying lower order properties has
execute the affordance (Turvey & Shaw 1979, Shaw & been dif®cult. However, if experts are actually `smart devices'

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J.A. Effken

that have learned to detect higher order variables directly, friend (now age 25 years), despite not having seen him since
they may not have access to lower order properties that he was 15-year-old. The research showed that growth is an
didn't enter into the solution (Michaels & Carello 1981). abstract style of change that remains constant despite changes
A colleague of mine whose expertise is in the care of in facial features. Subjects were able to judge relative age
newborns told me that expert clinicians in that domain accurately when the style of change was applied to facial
evaluate babies' earlobes to assess their overall oxygenation pro®les of humans, birds and even Volkswagen `beetles.' In
status ± not something that we commonly teach our students disease conditions, some patient characteristics change;
to assess. Operating as a `smart device', the expert neonatal others remain stable. If this were not the case, we would be
nurse may not be able to describe the underlying values hard put to recognize a patient from one encounter to the
(colour, capillary ®lling, etc.) or physiological constraints on next. Similarly, speci®c disease characteristics have charac-
the baby's earlobe characteristics that led her to a particular teristics in common that allow us to diagnose the disease
judgement about the baby's health status. Similarly, oper- process despite its being instantiated in a variety of human
ating as a `smart device', the nurse who detects that beings of various size, gender, race, and age.
something has changed with a patient but cannot speci®cally Ecological psychologists have begun to identify the higher
describe the values that have changed may be identifying the order variables that underlie many skilled behaviours
changes in a complex, or composite variable ± or even the (Chapman 1968, Lee 1976, Lee et al. 1982, Michaels &
rate of change in that complex variable. Perceptual Oudejans 1992, Berg et al. 1994). Others have identi®ed
psychology has shown that people are remarkably good in higher order variables in the social domain (Thines et al.
detecting change, as well as changes in the rate of change. 1991). Still others (Vicente & Rasmussen 1990, 1992, Gaver
7 1993a, b, 1996, Effken et al. 1997) have identi®ed higher
order variables in complex domains (e.g. haemoodynamic
Invariants: higher order variables that specify
monitoring and thermodynamic systems) and used these as a
the environment
basis for computer interface design.
If perception is to portray reality accurately, then the energy
patterns that serve as stimuli for perception must specify
Prospective control: the basis of experts' ¯exibility
environmental facts accurately. This speci®cation cannot
occur through discrete stimuli, for they are constantly People use the information available in their surroundings
changing. Ecological psychology claims that speci®cation and in themselves to control their actions both retrospectively
occurs through `patterns of stimulation over time and/or 8 and prospectively (Suchman 1987, Kim & Turvey 1998). In
space that are left unchanged [or invariant] by certain many situations, operating solely on retrospective control is
transformations' (Michaels & Carello 1981). Growth is a largely impossible (Turvey 1992). For example, to provide
pattern of change (i.e. a higher order variable) in which the patients with effective pain control, anticipatory control is
relationship of the various body parts remains relatively crucial. Clinicians must recognize possible intervention
stable; although the actual values of arm length, nose length, options and the constraints the patient might impose on
etc. change dramatically. those interventions before making an informed decision
Johansson (1973) provides an elegant example that about what care to provide and when to provide it., From
depends on these kinds of relationships. Johansson attached the ecological point of view, prospective control requires
lights to the major joints (shoulder, hip, etc.) of actors who perceiving environmental affordances. `The theory of affor-
were dressed in black and photographed in the dark so only dances implies that to see things is to see how to get about
the lights were visible to an observer. When observers viewed among them and what to do or not to do with them' (Gibson
the point light display of a stationary or moving human 1986, p. 223). Research has shown that there is visual
®gure, the stationary ®gure appeared to be a random set information (as higher order invariants) available that can be
of points, but the moving ®gure was immediately identi®ed used to: (a) ensure a gentle contact when you kiss a newborn
as a person walking. Subsequent research has shown that baby (b) catch a ball, or (c) adjust your stride to cross a
patterns created by point light displays can specify the stream on irregularly spaced stones (Lee 1976, Lee et al.
heaviness of an object to be lifted or the kind of activity in 1982, Warren et al. 1986, Kim & Turvey 1998, Kim et al.
which the actor is engaging. 1998a, b). We can assume that the same kinds of visual
Research by Shaw and colleagues (e.g. Pittenger & Shaw information help nurses ensure a soft collision while helping a
1975, Mark et al. 1988, Kim et al. 1995) provides a second new hip transplant patient into a chair, and a hard, but not
example. The researchers wondered how we recognize an old too hard, collision when they administer an injection, despite

250 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(2), 246±255
Nursing theory and concept development or analysis Expert intuition

patients' very different tissue characteristics. In each case, as The patient care environment is a highly complex domain
the activity progresses, new information about the patient's in which very subtle changes may provide crucial informa-
response to the nurse's action guides the nurse to change the tion. However, because these changes are so subtle, it is
amount and direction of force applied. Experts learn to make unlikely that many of them will be differentiated without
these changes almost effortlessly, partly because they are extensive deliberate practice. Shaw and Wilson (1976)
better judges of the amount and direction of force needed and found that a carefully selected set of core cases could
partly because they are so attuned to the response of the exemplify core concepts or relationships and help students
patient. Because of this ongoing cyclical process of seeking detect the relevant higher order information. In today's
and adapting to relevant new information, ¯exibility is the compressed educational environment, this may be the only
rule, not an exception to be explained. viable alternative for educators who must cover an
increasing amount of information in ever-shorter time spans
and increasingly unpredictable clinical experiences. Recent
How skill is acquired
research suggests that novices frequently rely on `nonspe-
The ecological approach to skill acquisition views perceptual ci®c' information and experts on `control-speci®c' informa-
learning as the education of attention (Gibson 1969, 1991). tion (Michaels & de Vries 1998, Jacobs et al. 1999). For
With experience, people learn the most economical strategy example, when estimating the relative mass of colliding
for the task and focus on identifying and using the minimal objects, less skilled observers sometimes use variables such
number of variables that will successfully discriminate among as exit speed (the speeds that occur after impact), scatter-
the events of interest. Therefore, skill acquisition (i.e. exper- angles (the angles between the balls' directions before and
tise) involves learning to detect the diagnostic higher order after impact), or a combination of the two. These variables
variables that will facilitate the achievement of task goals are highly correlated with, but are not speci®c to the balls'
(Vicente & Wang 1998). relative mass. However, relative mass of the balls is speci®ed
My colleagues and I (Effken 1993, Effken et al. 1997) have by the relative amount of motion change. Jacobs et al.
found that making higher order variables visible in a (1999) have shown improvement in novices' detection of the
haemodynamic monitoring display improves speed and most speci®c variable, relative amount of motion through
accuracy of drug treatment for simple clinical problems for training with sets of test cases that include the dif®cult to
novices and experts alike, although novices improve more. detect, but speci®c, variables. These results suggest that a
For clinicians, being able to detect and use higher-order similar approach might be used to ensure that students
variables is crucial because it is the higher order variables encounter cases exemplifying core concepts and relation-
(e.g. speci®c combinations of variables and patterns of ships that they can then apply to a much wider set of cases.
response to therapy) that de®ne speci®c disease states (Pinsky Computer simulations seem particularly relevant here. The
1998). For example, septic shock and acute cardiovascular challenges for educators are two: First, identify the crucial
shock both can present with a similar haemodynamic pro®le, higher order variables (i.e. relationships) in the area to be
but those pro®les will differ markedly in response to an taught; second, make those relationships salient for the
intravascular ¯uid challenge. student in the simulation (Effken & Kadar 2001). Neither is
Unfortunately, identifying the relevant variables is not easy easy, but the payoff in terms of generative knowledge that
because the potentially available information is so complex. transfers beyond the immediate situation is well worth the
Given this complexity, many scientists have rejected the idea effort.
of ®nding an informational basis for intuition (or direct
perception) and have come to regard it as an inferior way of
Ecological approach to the study of expertise
knowing. However, there seem to be some very simple,
underlying skills (principles or heuristics) that people use to Although some researchers are now beginning to explore
detect nature's order out of what might seem to be random- differing skill levels in natural settings (e.g. Leprohon & Patel
9 ness (Bohm 1969, Rosen 1988). For example, experienced 1995), the vast majority of research has focused on experts
clinicians are quick to detect an unexpected patient response doing tightly constrained tasks in a laboratory setting (Patel
to treatment. The basis for these fundamental perceptual & Ramoni 1997). In contrast, Benner, Dreyfus, and their
skills, such as the ability to detect breaks in symmetry seems successors developed their theory in the clinical environment.
to be hardwired biologically. But the same, or similar, skills Their phenomenological studies have provided a wealth of
may also support the kind of experiential learning that descriptive data. However, the complex concepts they have
differentiates expert from novice performance. identi®ed have seemed to defy the kind of measurement

Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(2), 246±255 251
J.A. Effken

required to move beyond descriptive to explanatory or balance, and neurologic status, for example. To assess the
predictive theory. Until such measurement becomes possible, patient's status, we have found that novices commonly
intuition may not be appreciated as part of the science of review the sheet from top to bottom. In contrast, experts
nursing. The ecological approach offers the potential to focus in on one or two key values; for example, to assess
bridge these two paradigms. oxygenation status, experts look at SVO2. If that value is
Additional concepts and methods may be needed to analyse normal, oxygenation is likely to be adequate for tissue needs.
a nurse-patient system in a natural setting, but some of the If not, then the experts evaluate the constraints on SVO2, such
ecological approaches used in other complex, natural as the relationship between the patient's oxygen delivery and
domains are likely to be applicable (Dreyfus 1993, Shaw oxygen consumption (a higher order variable). We are
et al. 1995). Measuring the transition from a concretely currently developing computer displays that will make those
based novice to an intuitively based expert requires going underlying constraints visible in ways that facilitate clinical
beyond global measures of learning outcomes to capture the decision making.
underlying dynamic structure of the learning process, prob-
ably in simulated clinical environments. Current computer-
Conclusions
ized control systems and computer-based learning
environments can capture crucial information about the The assumptions underlying Gibson's theory of direct
transition from novice to expert (Effken & Kadar 2001). perception differ markedly from those that underlie the
However, we may need to rethink our use of metrics as we traditional information processing view. In both cases,
analyse those data. Research shows that experts scale envi- the perceptual experience is regarded as rich; but in the
ronmental information, not in terms of an extrinsic, interval ecological view, the source of that richness lies in the
scale metric, but in terms of their own action capabilities (e.g. stimulation, not in the perceiver. In the cognitive science
Warren 1984, Mark 1987, Warren & Wang 1987), an paradigm, traditional stimuli are described in terms of low-
intrinsic, ordinal scale metric. Clinicians do the same thing. level physical variables (intensity and wavelength of light,
When an expert nurse interviews a community-based client for example). However, Gibson described stimuli in terms of
who needs assistance with meal preparation, the expert scales information (higher-order patterns of persistence and change
his assessment data in terms of the available options for that occur over time). Because the information itself is rich
assisted feeding in the community (e.g. meals on wheels, and speci®c, no elaboration by the perceiver is required.
communal dining, etc.). Gibson's direct, information-based perception provides a
Throughout his career, Gibson believed strongly that basis for the realism that expert `intuition' demands and
`what' precedes `how' (Vicente & Wang 1998). Ecological offers solutions to the problems encountered by other
psychology therefore begins by observing the phenomenon of theoretical approaches.
perception, then looking for information that supports it. By looking at intuition through an ecological psychology
Speci®cally, what are the relevant constraints in the environ- framework, the problem takes on a different character, one
ment, the expert, and the task that result in expert perform- that is no longer focused solely on the expert's cognitive (or
ance? In contrast to traditional psychology, which tends to perceptual) processes, but also on the information provided
focus on the expert, ecological psychology begins by focusing by the patient and the context of care. By investigating
on the environmental constraints, which are more permanent. information sources in the nurse-patient encounter, the
There is evidence to suggest that when a careful, goal-relevant problem of intuition may be clari®ed, and perhaps simpli-
analysis of the environment is done, a more parsimonious ®ed. We may ®nd that what nurse researchers have called
description of human performance is possible (Vicente 1995). `intuition' is what Gibson termed `direct perception.' Intu-
My primary research interest is in designing computerized ition as direct perception is information-based and lawful.
displays that facilitate clinical information management in Finally, although some aspects of intuition may be
intensive care. Research tells us that to determine what is hard-wired through evolution, intuition as direct perception
wrong with a patient may require a clinician to evaluate over (i.e. the differentiation of relevant higher order variables for
1500 data points per day (Saba & McCormick 1986). For a a particular domain) also can be developed through educa-
novice, this presents a formidable challenge because each of tion and extensive, deliberate practice with appropriate
those 1500 data points is seen as equally useful and the exemplars. Characterized as direct perception, intuition is
relevant relationships between variables are as yet unknown. an observable, lawful phenomenon that is measurable,
ICU ¯owsheets include a myriad of values for parameters potentially teachable and appropriately part of nursing
related to the patient's oxygenation, haemodynamic, ¯uid science.

252 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(2), 246±255
Nursing theory and concept development or analysis Expert intuition

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Pamela Lee, and an anonymous reviewer on an earlier visible: testing the ecological approach to interface design. Ergo-
nomics 40, 1±27.
version of this manuscript.
Effken J.A. & Shaw R.E. (1992) Ecological perspectives on the new
arti®cial intelligence. Ecological Psychology 4, 247±270.
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