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ARTICLE INFO
Keywords:
Peer counseling
Young people
Mental health
Facilitator
Randomized clinical trial
⁎
Corresponding author at: Department of Works Systems and Health, Institute of Industrial Ecological Sciences, University of Occupational and Environmental
Health, 1-1, Iseigaoka, Yahata-nishi-ku, Kitakyushu, Fukuoka 807-8555, Japan.
E-mail address: h-nozawa@med.uoeh-u.ac.jp (H. Nozawa).
https://doi.org/10.1016/j.mph.2019.200164
Received 18 August 2018; Received in revised form 3 May 2019; Accepted 12 May 2019
Available online 13 May 2019
2212-6570/ © 2019 The Authors. Published by Elsevier GmbH. This is an open access article under the CC BY-NC-ND license
(http://creativecommons.org/licenses/BY-NC-ND/4.0/).
H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
Schover et al., 2006) and decreased smoking in habitual smokers for implementation was performed in advance. The key items included
(Malchodi et al., 2003), suggesting that this approach may be effective “ability to implement the intervention with little cost burden in a short
for mental health care for those in similar demographic positions or time,” “ability to gain basic mental health knowledge and learn the
with similar troubles. We hypothesized that peer counseling may pro- concept of peer counseling,” “provision of an easy-to-understand defi-
mote mental health with minimum support from outside specialists and nition for peer counseling,” “provision of a simple peer counseling
financial investment, making it suitable even for small schools and procedure and example titles about college life for discussion in peer
business sites. counseling,” and “ability to implement the intervention with minimum
The objectives of the present study were to create a mental health support from specialists.” Other considerations included “minimize the
training tool based on peer counseling to prevent mental health con- quantity of handouts,” “simplify the contents of handouts, and use ta-
cerns in young individuals and to evaluate the effects of these inter- bles, figures, and illustrations to facilitate visual understanding,” “en-
ventions on the maintenance and promotion of mental health to de- sure applicability to a broad range of personal situations,” and “focus
crease the risk for psychological distress. on lighter themes immediately after the introduction, such as things
that are fun and pleasing, and subsequently on heavier themes that are
2. Material and methods more difficult to discuss, such as things that participants find painful
and emotional, after they have become accustomed to the interven-
2.1. Study design and participants tion.” A pilot survey was trialed at a small business and the final
training manual comprised a total of 11 pages, including the opinions of
This study was conducted from August 2015 to February 2016. the survey participants. The table of contents of the training manual is
Participants were recruited from among third-year university students shown in Table A.1.
in Fukuoka Prefecture, Japan, and given an explanation about the After development of the peer counseling training manual, the
nature of the study. We targeted third-year students because their lec- contents of the peer counseling sessions were reviewed for im-
ture curriculum was uniform and less variable, there were fewer factors plementation of the intervention with the manual. The contents of the
that were likely to affect their mental health, such as academic tests or sessions were determined based on our preliminary study.
employment seeking, during the intervention period, and the subjects
were accustomed to university life by this stage. Criteria for partici- 2.3. Training of facilitators
pation in this study were no history of treatment for mental illness or
disorders, and not currently receiving treatment such as medication or Before starting the interventions with the participants, we trained
counseling for mental illness or disorders. Medical doctors confirmed two female facilitators on to how to provide lectures and drills using the
satisfaction of the criteria when obtaining informed consent by asking peer counseling training manual for about 1 h. The contents of the
each participant whether or not they had a history of treatment for training included basic knowledge on mental health, the concept of
mental illness or disorders. counseling, and the objectives and procedures of the peer counseling
A power analysis was performed with an alpha error of 0.05, a sessions.
power of 0.08, and an effect size of F = 0.25 for comparison between an
intervention and control group. This analysis indicated that the re- 2.4. Interventions
quired sample size was 34. We therefore sought to recruit a target of 34
or more participants. Participants were recruited based on their ful- After the facilitators were trained, a total of 4 sessions of peer
fillment of the inclusion criteria, as confirmed by medical doctors, and counseling (twice weekly for 2 weeks) were provided to the interven-
no students were excluded. The recruited students provided consent tion group. All members of the intervention group, including the fa-
and were enrolled in this randomized clinical trial. Despite the power cilitators, received the peer counseling manual. First, the trained fa-
analysis indicating a target population of 34, we were only able to re- cilitators provided an explanation of the basic knowledge on mental
cruit 27 participants (13 men and 14 women). Because the recruitment health and counseling, an outline and the objectives of the peer coun-
of more participants was considered difficult, we ended the recruit- seling sessions, and the procedure of peer counseling in accordance
ment. with the training manual. Thereafter, the facilitators answered parti-
Two facilitators responsible for supporting the peer counseling in- cipants’ questions about the contents of the manual and the peer
terventions were randomly selected from among the participants. Both counseling method.
were typical university students who had not received special training After the facilitators’ explanations and the question and answer
in mental health or counseling in the past. The remaining 25 partici- session, the participants underwent peer counseling in groups of 3 to 4
pants were allocated to one of two groups by the research leader, an for about 30 min. In each group, a leader was selected to choose a
intervention group (n = 13) or a control group (n = 12), using the theme concerning university life for discussion. The actual themes
permuted block randomization method based on a table of random discussed in all groups were about club activities because many of the
numbers. The groups to which the participants were assigned will be subjects participated in club activities. Each group member talked
published after the study. about his or her experience and feelings such as joy, anger, and sadness
towards a subject associated with the theme for about 2 to 3 min, after
2.2. Development of the peer counseling training manual which the group members commented on the presenter's experience for
about 1 min. Participants were not to object to any comments, but were
We prepared a training manual prior to starting the study. In the to express sympathy and to agree with the other participants and accept
development of the training manual, we referred to the “Practical the ideas of others even if they differed from their own. Once all group
Manual for Peer Counseling” developed by the Japan Peer Counseling members had presented and commented, the group leader provided
Study Group (Takamura, 2005) and the basic concepts and listening feedback on all of the presentations and ended the peer counseling
methods of counseling in the “Learning the attitude of active listening” session. The facilitators checked the progress in each group during the
(Mishima, Kubota, & Nagata, 2000). Everyone involved in the devel- peer counseling sessions and provided suggestions and advice to sup-
opment of the peer counseling manual is a qualified medical doctor port the progress of the sessions. Details of the peer counseling proce-
with research specialization in preventive medicine. One of the devel- dure are shown in Table A.2.
opers is a researcher in mental health and a careers consultant, and two Among the 12 members of the intervention group, six participated
of the developers have experience working as an occupational physician in all four interventions, while the other six participated in three of the
at a school. Brainstorming on the structure of the manual and the items four interventions. Among the latter six participants, one missed the
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H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
first session, two missed the second, two missed the third, and one the hypothesis of sphericity was rejected in the repeated measures
missed the fourth. The first intervention was conducted for approxi- analysis of variance, a Greenhouse–Geisser correction for degrees of
mately 1 h, including the time for the explanation by the facilitator and freedom was performed. Statistical analysis was performed using IBM
the question and answer session. The other three interventions were SPSS ver23.0.
conducted for approximately 30 min each.
Instead of peer counseling, the control group was provided with 4 2.8. Ethical approval
leaflets about general health issues, including the prevention of food
poisoning and infections for 2 weeks. In the present study, we obtained ethical approval in advance for
the following items: security for free withdrawal of participants at any
2.5. Evaluation time, measures for ensuring the privacy of participants, methods for
obtaining the participants’ understanding and consent, notification of
We hypothesized that this intervention would promote commu- participants of their study results, prohibiting the use of participants’
nication and improve listening skills, and that, through communication data for anything other than the intended purposes, discarding of
and listening, this program may be an effective stress-coping strategy to survey data after the end of the survey, and risks and detriments to the
reduce the stress response. We used the Active Listening Attitude Scale participants, and the actions to take in such cases. The contents of the
(ALAS) to evaluate subjects’ communication and listening skills, the study were approved by the Ethics Committee of Medical Research,
General Self-Efficacy Scale (GSES) to evaluate self-efficacy in stress University of Occupational and Environmental Health, Japan. Given
coping, and Profile of Mood States (POMS) to evaluate the stress re- that the ethics committee considered this a non-invasive study, regis-
sponse in the intervention group and control group before the start of tration of this study to the UMIN-CTR was deemed unnecessary.
the intervention (baseline), immediately after the end of the interven-
tion at week 2, and 7 days after the end of the intervention. In addition, 3. Results
an originally developed questionnaire survey concerning the peer
counseling method was implemented in the intervention group only, 3.1. Number of participants and attributes
immediately after the end of the intervention.
One man in the intervention group and one woman in the control
2.6. Questionnaire group withdrew from the study for personal reasons during the study
period, leaving 12 members in the intervention group (5 men and 7
2.6.1. ALAS (Mishima et al., 2000) women with a mean (standard deviation [SD]) age of 22.7 (1.9) years)
This questionnaire used a 5-level Likert scale and 20 items to and 11 members in the control group (7 men and 4 women with a mean
measure how subjects listened to other members’ presentations. It en- (SD) age of 21.8 (1.8) years). The participants underwent counseling
abled measurement under two subscales: “listening attitude” and “lis- interventions between October 26 and November 30, 2015. This period
tening skill.” A higher score indicates better listening attitude and skill. was chosen because there were fewer exams and other events likely to
pose a psychological burden on the participants. The study ended as
2.6.2. GSES (Bandura, 1977) scheduled, and no participant complained of poor health during the
This questionnaire used a 2-level (Yes/No)-type response scale and study period.
16 items to measure self-efficacy. This was used as an index of the
participants’ perception of their ability to choose and execute the ap- 3.2. Changes in GSES, ALAS, and POMS scores
propriate action required under certain circumstances, a psychological
representation of why the emotions of the superiority complex and There were no significant differences in either within-subject or
inferiority complex arise. A higher score indicates better self-efficacy. between-subject effects by gender and there was no interaction between
gender and group for any of the measured indexes.
2.6.3. POMS (McNair, Lorr, & Droppleman, 1971) The scores of the various measured indexes at the three time points
This questionnaire used a 5-level Likert scale and 65 items to in the two groups are shown in Table 1. Statistical analysis showed
measure the transient moods and emotions among individuals. It en- significant differences in within-subject factors for GSES and POMS
abled measurement under six subscales: tension, depression, anger, Anger–Hostility (A–H) scores between the two groups (F[2, 42]=3.750,
vigor, fatigue, and confusion. The subjects were asked to provide re- p = 0.033, F[2, 42]=4.692, p = 0.015). The mean GSES score in the
sponses to questions regarding their mood state for the previous 1 week. intervention group increased by 1.0 point from baseline immediately
A lower score indicates improved mood. after the end of the intervention, but returned to baseline 7 days after
the end of the intervention. In the control group, the mean score de-
2.6.4. Questionnaire for the intervention group creased by 1.2 points from baseline immediately after the end of the
This questionnaire posed five questions: (1) Do you understand the intervention, but returned to baseline 7 days after the end of the in-
basis of this intervention? (2) Is the training manual easy to under- tervention. The mean POMS score regarding anger–hostility changes in
stand? (3) Do you feel that this intervention is effective for self-care? (4) the intervention group decreased by 0.7 points from baseline im-
Do you feel that this intervention is effective for the care of your col- mediately after the end of the intervention, and by 1.6 points from
leagues? (5) Do you want to continue to receive this intervention? The baseline 7 days after the end of the intervention. In the control group,
participants were asked to respond to these questions using the fol- the mean score increased by 4.0 points from baseline immediately after
lowing 5-level Likert scale: (5) strongly agree; (4) agree; (3) neither the end of the intervention, and remained similar 7 days after the end of
agree nor disagree; (2) disagree; (1) strongly disagree. the intervention.
In addition, there were marginally significant differences in within-
2.7. Data analysis subject factors on the ALAS subscale “listening attitude” between the
two groups (F[2, 42]=2.736, p = 0.078). The mean ALAS score for
Data were evaluated using a repeated measures analysis of variance “listening attitude” in the intervention group increased by 1.2 points
with GSES, ALAS, and POMS scores as dependent variables and group from baseline immediately after the end of the intervention, but ap-
(intervention group and control group), survey time point (baseline, proached the mean baseline score 7 days after the end of the inter-
immediately after the end of the 2-week intervention, and 7 days after vention. In the control group, the mean score decreased by 1.2 points
the end of the intervention) and gender as independent variables. When from baseline immediately after the end of the intervention, but
3
H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
Table 1
Scores obtained for various evaluation indexes at baseline, immediately after the end of the intervention, and 7 days after the end of the intervention.
a
Evaluation index Group n Baseline Immediately after end of intervention 7 days after end of intervention F-value P-value
Mean (SD) Mean (SD) Mean (SD)
ALAS
Listening attitude Control 11 30.6 (3.1) 29.4 (1.9) 30.6 (3.6) 2.736 0.078*
Intervention 12 27.6 (4.5) 28.8 (2.3) 28.1 (3.3)
Listening scale Control 11 30.6 (4.6) 29.2 (3.3) 30.2 (4.3) 0.547 0.583
Intervention 12 29.3 (3.7) 28.9 (3.8) 29.6 (3.3)
GSES Control 11 5.9 (4.3) 4.7 (4.5) 5.8 (4.9) 3.750 0.033**
Intervention 12 6.8 (2.9) 7.8 (3.1) 6.9 (2.7)
POMS
Tension–Anxiety Control 11 12.4 (4.9) 13.4 (5.5) 14.4 (6.4) 0.367 0.641
Intervention 12 11.2 (6.7) 11.4 (6.7) 11.2 (8.7)
Depression–Dejection Control 11 18.7 (15.1) 19.5 (13.6) 20.6 (16.1) 0.914 0.410
Intervention 12 11.7 (10.3) 10.7 (8.9) 9.6 (11.5)
Anger–Hostility Control 11 6.3 (4.7) 10.3 (6.7) 10.3 (8.9) 4.692 0.015**
Intervention 12 8.3 (7.4) 7.6 (4.4) 6.7 (7.0)
Vigor Control 11 12.7 (6.4) 12.6 (5.3) 12.5 (7.5) 0.019 0.826
Intervention 12 11.3 (5.6) 12.0 (5.7) 11.7 (6.4)
Fatigue Control 11 10.6 (7.9) 11.9 (8.0) 12.1 (9.8) 0.367 0.695
Intervention 12 9.7 (7.5) 9.8 (7.8) 9.4 (7.7)
Confusion Control 11 9.6 (4.6) 10.8 (4.5) 9.8 (5.2) 0.763 0.473
Intervention 12 8.7 (5.3) 8.3 (5.8) 7.5 (5.5)
SD: standard deviation, GSES: General Self-Efficacy Scale, ALAS: Active Listening Attitude Scale, POMS: Profile of Mood States.
a
Within-subject factors were compared by repeated measures analysis of variance. When the hypothesis of sphericity was rejected in the repeated measures
analysis of variance, a Greenhouse–Geisser correction of degrees of freedom was performed.
⁎
p < 0.1.
⁎⁎
p < 0.05.
4
H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
Table 2
Questionnaire results from the intervention group.
Question Score
Do you understand the basis of this intervention? 4.5 (4–5)
Is the manual easy to understand? 4.5 (4–5)
Do you feel that this intervention is effective for self-care? 4 (4–4.25)
Do you feel that this intervention is effective for the care of your 4 (4–5)
colleagues?
Do you want to continue to receive this intervention? 4 (3–4)
5
H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
decreased hostility and anger. Future studies should target young the order of authors has been approved by all those listed.
company employees to evaluate the efficacy of this intervention method
at small to medium-sized companies, which have difficulty investing in Intellectual property
mental health support. To improve the intervention method, future
studies should examine the usefulness of demonstration videos of peer We confirm that we have given due consideration to the protection
counseling before the start of the interventions and web-based ap- of intellectual property associated with this work and that there are no
proaches (Fukkink, 2011), as suggested by participants in the ques- impediments to publication, including the timing of publication, with
tionnaire. Future studies should also evaluate facilitators’ satisfaction respect to intellectual property. In so doing, we confirm that we have
with the intervention, training and materials. followed the regulations of our institutions concerning intellectual
property.
5. Conclusions
Ethics
Peer counseling improved participants’ scores in indexes associated
with mental health immediately after the end of the intervention, The contents of this study were approved by the Ethics Committee
suggesting that it may be effective for promoting mental health. of Medical Research, University of Occupational and Environmental
However, that these scores returned to baseline levels 7 days after the Health, Japan. Given that the ethics committee considered this a non-
end of the intervention suggests that the length of intervention was not invasive study, registration of this study to the UMIN-CTR was deemed
sufficient to maintain these effects. In addition, providing brief prior unnecessary.
training to a few facilitators to enable them to instruct and advise
participants in the counseling sessions was effective for the smooth
Acknowledgments
progress of peer counseling. Future studies should examine the effects
of longer duration interventions and the usefulness of demonstration
We thank the university students and staff members who took part
videos of peer counseling before the start of interventions and other
in this study for their cooperation.
means of improving the intervention method.
This research received no specific grant from any funding agency. The protocol used during the current study is available from the
corresponding author upon reasonable request.
Conflict of interest
Supplementary materials
The authors declare no conflict of interest concerning this study.
Supplementary material associated with this article can be found, in
Authorship the online version, at doi:10.1016/j.mph.2019.200164.
We confirm that the manuscript has been read and approved by all Appendix
named authors and that there are no other persons who satisfied the
criteria for authorship other than those listed. We further confirm that Tables A.1 and A.2.
Table A.1
Contents of the peer counseling training manual.
1. Mental health
1.1. About psychological stress
1.2. What is mental health disturbance?
1.3. Promotion of mental health care
1.4. What is stress coping?
2. What is peer counseling?
3. Elements of counseling
4. Basic rules of peer counseling
5. How to conduct peer counseling interventions
5.1. Procedure of peer counseling practice (explanatory text and figures)
5.2. Worksheets for peer counseling practice
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H. Nozawa, et al. Mental Health & Prevention 14 (2019) 200164
Table A.2
Procedure of peer counseling practice.
Items for implementation Description
1. Understanding of the outline and objective of peer counseling (15 min) The peer counseling manual will be dispensed to each participant prior to the start of the
intervention.
The facilitator will provide an explanation of the basic knowledge on mental health and
counseling, an outline and the objectives of the peer counseling sessions, the procedure of peer
counseling, and the leader's roles with regards to the participants in accordance with the
training manual. After the explanation, the participants will ask the facilitator questions about
the contents of the manual.
2. Grouping and selection of leaders (5 min) Peer counseling participants will form groups of 3 to 4 and select a leader for their group. This
grouping should be random, and grouping of participants with their friends only should be
avoided. Likewise, the leaders should be randomly selected.
3. Selection of presentation themes (5 min) The leader of each group will determine the theme to be presented in the group. Themes that
have been experienced at least once by all members should be considered. Initially, until the
members become accustomed to the intervention, themes that are easy to discuss, such as things
that bring joy, should be selected. After members have become accustomed to the intervention,
themes on more difficult topics such as sad events should be selected.
4. Theme presentation and comments (about 2 to 3 min for presentation per The presenter will talk about his or her experience on a subject associated with the group's
member, and about 1 min for comments per member) theme for about 2 to 3 min. The other members will subsequently provide their impressions and
comments about the presenter's talk for about 1 min. They should refrain from contradicting or
criticizing the presentation. After all members have provided their comments, the next
presenter will speak, and this process will be repeated until all members have presented and
provided comments, including the leader. The facilitator will check the progress of each group
and support the presenters and caution the participants about negative comments so as to
facilitate a smooth progression of the sessions.
5. Feedback (5 min) After the end of the presentations and comments from all of the members in the group, the
leader will provide feedback for about 5 min regarding the presentations. The leader should
endeavor to reach as positive a conclusion as possible.
6. Selection of a new leader and theme With the new leader and new theme, procedures 2–5 will be repeated. The length of each
session (excluding the outline and objectives of peer counseling) will be approximately 30 min.
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