SITXWHS003 Student Learner Workbook-converted-Arra
SITXWHS003 Student Learner Workbook-converted-Arra
SITXWHS003
Implement and monitor work health
and safety practices
LEARNERWORKBOOK
Student ID:
Student
Name:
Assessor Name:
Date:
Completion Status
FINAL RESULT
Completion Date:
Assessed by:
TRAINER SIGNATURE
Student Declaration
• I certify that the work submitted for this assessment pack is my own. I have clearly
referenced any sources used in my submission. I understand that a false declaration is a
form of malpractice;
• I have kept a copy of this assessment pack and all relevant notes, attachments, and
reference material that I used in the production of the assessment pack;
• For the purposes of assessment, I give the trainer/assessor of this assessment the
permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this
assessment to a checking service (which may retain a copy of the assessment on its
database for future plagiarism checking).
Student signature:
Date:
Assessment Plan
To demonstrate competence in this unit, you must be assessed as satisfactory in each of the
following assessment tasks.
Trainer/Assessor
Signature
Assessment Conditions
Unit purpose/application
This unit describes the performance outcomes, skills and knowledge required to implement
predetermined work health and safety practices designed, at management level, to ensure a safe
workplace. It requires the ability to monitor safe work practices and coordinate consultative
arrangements, risk assessments, work health and safety training, and the maintenance of records.
The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or
large organisation.
It applies to those people who operate independently or with limited guidance from others. This
includes supervisors and departmental managers.
This unit incorporates the requirement, under state and territory work health and safety (WHS)
legislation, for businesses to take a systematic approach to managing the safety of their workers and
anyone else in the workplace.
No occupational licensing, certification or specific legislative requirements apply to this unit at the
time of publication.
What the student can expect to learn by studying this unit of competency
The learner shall be given one chance to resubmit their assessment after consulting with the trainer
on the improvement areas.
Re-assessment fees-
If the assessment has been found to be plagiarised there will be no second attempt for the
student and the student will be deemed incompetent
Academic Integrity
Academic Integrity is about the honest presentation of your academic work. It means acknowledging
the work of others while developing your own insights, knowledge and ideas.
As a student, youare required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse yourwork.
Plagiarism
Plagiarism means to take and use another person's ideas and or manner of expressing them and to
pass them off as your own by failing to give appropriate acknowledgement. This includes material
sourced from the internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others arebeing used,
which includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as yourown work
• Using phrases and passages verbatim without quotation marks or referencing the author or
web page
• Reproducing lecture notes without proper acknowledgement.
Collusion
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with
other people. This occurs when a student presents group work as their own or as the work of
someone else.
Collusion may be with another RTO student or with individuals or students external to the RTO. This
applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when youwork without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit yourwork (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and
academic misconduct in group work please refer to the RTO’s policy on Academic integrity,
plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who
engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could
lead to disciplinary action
Other Important unit specific Information
N/A
Unit outcome
• This unit is not graded and the student must complete and submit all requirements for the
assessment task for this cluster or unit of competency to be deemed competent.
• Students will receive a 'satisfactorily completed' (S) or 'not yet satisfactorily completed (NS)
result for each individual unit assessment task (UAT).
• Final unit result will be recorded as competency achieved/competent (C) or competency not
yet achieved/not yet competent (NYC).
Prerequisite/s
Nil
Co-requisite/s
Nil
Foundation Skills
The Foundation Skills describe those required skills (learning, oral communication, reading, writing,
numeracy, digital technology and employment skills) that are essential to performance. Foundation skills
essential to performance are explicit in the performance criteria of this unit of competency.
Relevant Legislation
All assessment tasks will ensure that the principles of assessment and rules of evidence are adhered
to.
The principles of assessment are that assessment must be valid, fair, flexible, reliable and consistent.
The rules of evidence state that evidence must be sufficient, valid, current and authentic.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth of
achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF level
criteria. For more information, please visit [Link]
Further Information
Additional Information
• This information will be managed by the provisions of the Privacy Act and the Freedom of
Information Act.)
• Students are required to satisfactorilycomplete and submit all assessment tasks that
contribute to the assessment for a unit.
• Studentswillbe provided with one more attempt to complete this Unit assessment pack
(UAP) if trainer/assessor deems them not satisfactorily completed (NS) in any Unit
assessment task (UAT).
• Unit Pre-Assessment Checklist (UPAC) will be reviewed by the trainer/assessor to ensure
the student is ready for the assessment.
• Feedback regarding this Unit Assessment Pack (UAP) can be emailed to the compliance
and quality assurance department/administration department in your RTO for
continuously improving our assessment and student resources.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to
justify to students how their competency was assessed, as well as to identify and reward specific
qualities in their work, to recommend aspects needing improvement, and to guide students on what
steps to take.
Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject.
At its best, feedback should:
• Be provided for each Unit Assessment Task (UAT)
• Guide students to adapt and adjust their learning strategies
• Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning
needs
• Be a pivotal feature of learning and assessment design, not an add-on ritual
• Focus on course and unit learning outcomes
• Guide students to become independent and self-reflective learners and their own critics
• Acknowledge the developmental nature of learning.
If students have not received proper feedback, they must speak to compliance and quality assurance
department/administration department in the RTO/person responsible for looking after the quality
and compliance services of the RTO.
Assessment type:
Written Questions
Applicable conditions:
All knowledge tests are untimed and are conducted as open book tests (this means you are
able to refer to your textbook during the test).
You must read and respond to all questions.
You may handwrite/use computers to answer the questions.
You must complete the task independently.
No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
As you complete this assessment taskyou are predominately demonstrating your written
skills and knowledge to your trainer/assessor.
The trainer/assessor may ask you relevant questions on this assessment task to ensure that
this is yourown work.
Location:
This assessment task may be completed in a learning management system (i.e. Moodle) or
independent learning environment.
Yourtrainer/assessor will provide you further information regarding the location for
completing this assessment task.
Question 1:
Q1. a: List ten (10) relevant work health and safety information that you need to explain to
personnel?
Answer
The ten relevant work health and safety information that you need to explain to personnel
are given below:
Employee’s consultation
Plant and machinery maintenance
Handling and application of chemicals in a safe manner are essential.
Information, guidance, and supervision are all available.
Delegation of authority and accountability
Employee/worker development
Accidents, first aid, and physical and mental illness are just a few of the issues that might
arise.
Hazards and dangers must be closely monitored.
Procedures for a disaster
Documents that go with it are referred to in this section (e.g. registers, procedures, work
instructions, training materials)
Q1. b: Discuss methods to make information easily accessible to staff at workplace. Write your
answer in 100-150 words.
Answer
Make sure language is simple and user-friendly. When writing material for consumers, aim to
utilize language that you would use in a face-to-face conversation. Don't assume your
consumers will comprehend the terms you employ to explain your services; instead, try
using their language. Make sure your employees know how to communicate clearly.
Question 2: Outline ten (10) WHS related responsibilities of an employer that is applicable across all
business types.
Answer
The ten WHS related responsibilities of an employer that is applicable across all business types are
given below:
Providing the essential health and safety protection training, supervision, and teaching
Ensure that all employees are aware of their jobs and duties.
Providing the required protection equipment and gear
When making decisions that have an influence on workplace safety, consult with your employees.
Keeping track of all workplace injuries
Offering wounded workers return-to-work programs
Information about potential dangers is available.
To avoid potential dangers, make adjustments.
Inspections of the workplace are an important part of your job.
Not be subjected to discrimination as a result of exercising your right to health and safety at work.
Question 3: Discuss the steps to monitor ongoing compliance with safe work practices in workplace.
Answer in 100-150 words.
Answer
Examine the work environment and processes on a regular basis to ensure that they adhere to safety guidelines. Designate a
safety officer who will be in charge of putting the plan into action, analyzing risks, and reporting occurrences. During
onboarding and at regular intervals, provide training and safety instructions to employees.
Following are some examples of monitoring methods:
Workplace Inspections: This is a visual inspection of the work environment, equipment, and employees.
Periodic maintenance and inspection, such as scheduled preventive maintenance (PPM) or operator-performed 'per-use'
checks.
Question 4: Discuss the actions you must consider toaddress the following non-compliance
procedures and safe work practices?
1. ‘At the end of the shift, staff often take shortcuts, ignore warning signs and expose their skin to
harsh cleaning chemicals.
Answer
I shall discuss this matter with my seniors and personally talk with
2. ‘I recently observed an employee storing stock in the cool-room. He was bending and lifting in all
sorts of strained and uncomfortable positions.
Answer in 50-100 words.
Question 5: Outline eight (8) work health and safety procedures that you need to monitor in
workplace.
Question 6: Discuss the methods to monitor day-to-day effectiveness of WHS practices in order to
maintain health, safety and security of personnel. Write your answer in 50-100 words.
Answer
Following are some examples of monitoring methods:
Inspections of the workplace: This is a physical examination of the work environment, equipment,
and employees.
Periodic maintenance and inspection, such as scheduled preventive maintenance (PPM) or
operator-performed 'per-use' checks.
Question 7:
Q7.a: What are the appropriate methods to coordinate the operation of all consultative processes?
Answer in 50-100 words.
Answer
Creating Committees for Health and Safety.
Choosing Representatives for Health and Safety (HSRs)
'Tool Box' meets on a regular basis.
Meetings with the staff on a regular basis
Q7.b: Outline twelve (12) consultative processes that you need to coordinate in workplace.
Answer
The 12 consultative processes that you need to coordinate in workplace are given below:
Workplace systems, such as shift work rosters and work processes, are always evolving.
Discuss health and safety concerns with one another
Purchase new or used equipment, utilize novel ingredients, or reorganize the firm to create a new product or
design a new project.
Workers' health and safety are discussed with them.
Addressing concerns relating to workplace health and safety
Workers' health and working conditions are being monitored, and workers are being given information and
training.
Workers are informed about important workplace health and safety issues.
Workers are provided a reasonable chance to express their opinions and raise concerns about health and safety.
Workers are given a reasonable opportunity to participate in the decision-making process relating to health and
safety issues, and their opinions are taken into account.
Workers are informed of the outcome of any consultation in a timely manner, and if the workers are
represented by a health and safety representative, that representative must be included in the consultation.
suggested modifications to the workplace, methods of work, plant or chemicals,
Data on accidents, illnesses, or injuries (in a way that respects the confidentiality of personal information) are all
examples of hazard reports and risk assessments.
Q7.c: Discuss the strategy that you can use to motivate team members to contribute their views on
current and future WHS management practices. Answer in 50-100 words.
Answer
Team-building exercises assist in breaking down barriers and facilitating meaningful
communication among team members. Employees are considered to be motivated, and
innovation is encouraged. Schedule team-building events so that your employees learn to
work together and achieve organizational productivity. Apart from keeping your team
members interested at work, keeping lines of communication open offers a number of
advantages. It helps managers and their teams to trust one another. Set tough goals for
your team, but make sure they're doable. This will keep your employees interested and
motivated at work.
Question 8.
Q8.a: What is hazard identification? What are the methods to identify any hazards in day-to-day
workplace operations to avoid injuries and accidents? Write your answer in 100-150 words.
Answer
Hazard identification is a step in determining if a scenario, object, or thing has the potential to
harm people. Risk assessment is a word that is frequently used to refer to the entire process:
Examine and assess the hazard's danger (risk analysis, and risk evaluation). hazard (or risk)
surveys; examining product information, such as safety data sheets and operating manuals;
investigating publicly accessible data on risks, such as media stories, industry or safety agency
alerts; and analyzing historical incident and near-miss records. Near-misses, health monitoring,
and inspection findings will all aid in the identification of potential dangers. If someone is
wounded, there is a risk that someone else will be hurt as well.
Q8.b: Outline two (2) time requirements that needs to be consider for hazard identifications.
Answer
The two time requirements that needs to be consider for hazard identifications are given below:
All hazard and injury events should be reported to the site manager as soon as feasible, but no later than 12
hours after they occur.
Participate in the creation, implementation, and evaluation of policies and procedures for hazard identification,
risk assessment, and risk control in their company.
Question 9. You are the head chef in a 5-star hotel. You receive a report that a junior cook has burnt
his right hand. How would you react to the incident? What measures would you take to ensure such
type of incident do not happen in future? Explain in 50-100 words.
Answer
If I see my junior cook burnt his right hand, I will first provide him first –aid treatment and report the
incident to my supervisor. Along with that I will make sure that all the employee working in kitchen
becomes alert about using the hot oils, and fir. Along with that I will make sure that the employee
gets right training about using hot items and fire.
Question 10. Based on the given scenario in Q9 answer following questions:
Q10.a: Outline six (6) risk control methods that you need to implement in the workplace in order to
reduce the chances of accident or injuries. What can you do if the risk control is outside your
authority? Explain in 100-150 words.
Answer
The six risk control methods that you need to implement in the workplace in order to reduce the
chances of accident or injuries are given below:
Encourage them to avoid taking risks.
Put in place control measures.
Take a look at your policies and procedures.
Provide Appropriate Training.
Inspections should be done on a regular basis.
Employee Supervision
assessing control measures through a formal review procedure, such as auditing, on a yearly or
semiannual basis; Monitoring control measures on a regular basis, such as once a month assessing
danger patterns and detecting issue control measures;
Five Steps to Getting Rid of Workplace Risks
Step 1: Recognize a genuine hazard when you see one.
Step 2 – Determine who may be hurt and how they might be damaged.
Step 3: Assess your risks and devise a plan of action....
Step 4 – Make a list of all possible dangers.
Step 5 - Review and update your hazard assessment on a regular basis.
Q10.b: Discuss the strategies to monitor effectiveness of control measure. Answer in 100-150 words.
Answer
Assessing control measures through a formal review procedure, such as auditing, on a yearly or semiannual
basis; Scheduled monitoring: evaluating danger trends and identifying problem management actions on a
monthly basis;
It's critical to keep an eye on internal controls to make sure they're working properly. Monitoring entails using
evaluations of the controls in place by management and third parties to detect concerns and convey them to the
relevant parties for remedial action. Risk control measures are at the heart of the risk management process in
safety management systems. Control methods are intended to reduce the likelihood and severity of possible
outcomes, as well as the possibility for hazard expression (hazardous situations) (risks).
Question 11. Discuss the importance on providing your own and your staff’s feedback on WHS
management practices to an authorised person. Write your answer in 100-150 words.
Answer
Constructive feedback is essential for employees' continued growth. Feedback clarifies expectations, assists
people in learning from their mistakes, and increases self-assurance. One of the most valuable tools managers
can provide their staff is constructive feedback. In the workplace, giving and getting feedback is critical for
changing behaviors, increasing productivity, and evaluating performance. Employees and supervisors need to
know what they're doing well and where they can improve so they can decide what to keep doing and what to
alter. Personal and professional development are aided by feedback. Feedback is actively listening, analyzing,
and then devising the greatest feasible solution to improve performance. It offers constructive feedback and
enables everyone to realize what they can do to enhance their attention and outcomes.
Question 12. You are new recruit by Hansal hotel, as a WHS manager. The management is facing
issues with WHS practices in hotel. The management has asked you to implement and monitor
health, safety and security training for employees in order to maintain a safe workplace. You are
required to answer the following questions:
Question 1: Discuss the methods to identify WHS training needs based on given scenario and regular
staff monitoring?
Answer
The nature of the task, the workers' age, experience, language, literacy, and any impairments, as
well as the equipment and chemicals employed, all must be taken into account when determining
training requirements.
Checking
Are workers well-informed about their responsibilities?
Do they now possess the necessary knowledge and abilities to work safely?
Is everyone on staff doing their job as usual?
Is the health and safety performance of the organization improving?
What have line managers and individuals who have been trained said about the program?
Question 2: What are the methods to make arrangements in order to fulfilling training needs?
ANSWER
Step 1: The first step is to determine the business need...
Step 2: Conduct a Gap Analysis
Step 3: Consider your options for training.
Step 4: Reporting Training Needs and Recommending Training Plans is the fourth step.
Question 3: Discuss the strategies to monitor effectiveness of training and to make required
adjustments according to organisational procedures.
Answer in 50-100 words each.
Answer
The instruments used to collect data on training programs are known as training evaluation tools. They are
classified as surveys, interviews, focus groups, and observations and come in a number of formats.
Questionnaires for self-evaluation.
Peer and management feedback informally.
Focus groups are a type of focus group that is used to
Observation on the job.
Key performance metrics for actual work performance (KPIs)
Question 13.
Q13.a: Outline five (5) types of records and reports that you need to complete and maintain in
workplace.
Answer
The five types of records and reports that you need to complete and maintain in workplace are
given below:
Policies and practices relating to health and safety.
A code of behavior for the organization.
Records of training and induction.
Injuries are recorded in a database.
Minutes of a meeting of the workplace health and safety committee.
Q13.b: How would you save and store WHS records and reports accurately and legibly? Give your
answer in 100-150 words.
Answer
A file on health and safety that should be accessible for examination. Electronic files are
acceptable as long as they can be retrieved simply and promptly, but a paper copy of the Health
and Safety File should be printed. The file should be used as the organization's main health and
safety record. For each employee placed under health monitoring, individual, up-to-date medical
records must be preserved. These should contain information on the employee as well as the
employee's health surveillance methods. That record is kept up to date by them. The recording is
completed in a timely manner, and it is accurate and factual. The recording should always be
respectful of the person's dignity and privacy, i.e. it should never be harsh, judgmental, or
libelous.
Answer
Informing your supervisor or management about the problem verbally. Using the workplace's hazard
reporting procedures, report the problem. Bringing the matter to the attention of the health and
safety representative bringing the problem to management's attention through your union
representative Every employee is responsible for the impact of their own activities on WHS. They
also have a responsibility to ensure that their job is done in accordance with WHS Management
Procedures and any relevant laws. Workers must, in particular, take appropriate care of their own
health and safety. Until a formal agreed-upon method is in place, any worker, health and safety
representative, management, or third-party representative can start the issue resolution process by
informing others about the nature and scope of the problem they are experiencing.
Answer
Workplace injuries are a cause of wasted time, lost money for you and your employees, as well as
an administrative drain, and may be reduced by implementing effective health and safety policies.
Workplace security can safeguard your company from theft as well as your employees against
violent intruders. Occupational safety encompasses all elements of a worker's physical, emotional,
and social well-being and safety. It serves as a guiding principle for the company's efforts to avoid
accidents and risks in all work settings. Employees in every business face a variety of dangers.
Because human loss is incalculable and unacceptable these days, workplace health and safety
measures are critical for both employees and employers' well-being. As a result, such losses or
injuries can result in significant financial hardship for families. A company's employees, customers,
brand reputation, and profits are all at risk if it fails to implement adequate workplace safety
measures. Failure to train staff on how to keep a safe working environment can also lead to on-
the-job injuries and, worst of all, fatalities.
Question 16. What is ‘carbon footprint’? Discuss the strategies to reduce carbon footprint by
minimizing printing and maximizing electronic transmission? Explain your answer in 100-150 words.
Answer
The entire greenhouse gas emissions generated by an individual, event, organization, service, place, or product,
represented as carbon dioxide equivalent, is referred to as a carbon footprint. The entire greenhouse gas
emissions are measured by a carbon footprint. Increased greenhouse gas emissions have a number of serious
consequences, including climate change (caused primarily by carbon dioxide released from burning fossil fuels
like oil, coal and gas). A carbon footprint reduction plan for the workplace educates everyone about climate
change and encourages ecologically friendly business procedures and behavior.
Answer
The ten primary components of relevant state or territory OHS or WHS legislation are given
below:
By forcing responsibility bearers to eliminate or reduce risk, employees and other people are
protected from damage.
Fair and effective representation, consultation, and collaboration are all provided.
Encouraging unions and employer groups to play a positive role in advancing WHS improvements
Make the workplace a safe place to work ensure that all machinery and structures are safe, and
that they are well-maintained
Protecting workers and others from harm by requiring duty holders to eliminate or reduce risk,
providing for fair and effective representation,
Consultation, and cooperation, and encouraging unions and employer organizations to play a
constructive role in promoting improvements in WHS practices,
Promoting the provision of WHS advice, information, education, and training.
Establishing a foundation for ongoing progress
Preserving and improving national harmonisation of workplace safety legislation and allowing an
uniform national approach to workplace safety
Ensuring that the Act is followed through on through effective and appropriate enforcement and
compliance procedures
Question 18: Briefly discuss following aspects of WHS policies and procedures according to
organisational policies and procedures. Answer in 100-150 words each.
Applicable conditions:
This role play test is timed.
Electronic devices are allowed during this assessment task.
You must complete the task independently.
No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
As you complete this assessment task you are predominately demonstrating your practical
skills, techniques and knowledge to your trainer/assessor.
Trainer/Assessor may ask you relevant questions during this assessment task.
Location:
This assessment task may be completed in an independent learning environment or learning
management system.
Your trainer/assessor will provide you further information regarding the location of
completing this assessment task.
This assessment task is designed to evaluate your following skills and abilities:
Skills to implement and monitor work health and safety workplace practices in order to
maintain safe and secure environment for employees in workplace.
Skills to identify, analyze and interpret legislation, codes of practices and national standards.
Skills to effectively perform role play with appropriate body language.
Skills to conduct an interactive and creative role play.
Skills to provide training to staff and monitor the effectiveness of their work after training.
Reading skills to interpret unfamiliar and complex materials describing regulatory
requirements for WHS management and organizational policies and procedures.
Written skills to write high level reports about the effectiveness of WHS management
practices, making recommendations for change and complete accurate records for
regulatory compliance.
Oral communication skills to explain all WHS procedures and information on safe work
practices.
Skills to take appropriate actions in case of emergency and accident.
Skills to cooperate with others using appropriate conventions/systems when communicating
to, and discussing with employees.
Problem solving skills to incorporate the views of other people consulted in the workplace
and analyse WHS system deficiencies and recommend required change.
Skills to monitor staff members’ daily compliance with WHS management practices and
counsel on non-compliance.
Assessment Task 2 – Role Play
Instructions to complete this assessment task:
Role plays provide students with the opportunity to take part in activities which mirror real
life career-related scenarios.
During the role play, the assessor will be looking for:
o Appropriate interaction, body language and communication skills
o The student’s ability to establish rapport and defuse potentially difficult situations
o The ability to understand, interpret and answer the questions appropriately.
o Suitably documenting and presenting the topics to audience.
o The student meets the requirements of the unit of competency or performance
criteria mentioned in the assessment task.
An industry workplace
A simulated industry environment.
Computer
Internet
MS Powerpoint
Printer or e-printer
Appendix 1
Activity 1:
As you are the WHS manager, you need to monitor the current safe work practices in the hotel by
inspecting on a day to day basis.
Whilst working in the hotel, you need to go and inspect the workplaceon a daily basis in order to
identify hazards to maintain safety in the workplace. You need have found the following hazards in
workplace:
• Work areas and walkways blocked by waste, equipment, unused items, broken items etc
Spills
Hoses, wires and equipment lying around
Items that haven’t been put away.
You need to inspect the workplace in order to identify hazards in workplace to maintain the safety of
each and individual in workplace according to organisational and WHS policies and procedures.
Document any action you intend to take as a result of your observations (hazards identified through
staff processes, who you will notify or consult with, training needs identified, reports to be
completed, etc.)
Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and
security of personnel and any recommendations for change. For this you need to do the following
tasks in this activity:
RP 1: Inspect the workplace area on a daily basis and monitor ongoing compliance with
organisational WHS procedures and safe work practices. You are required to monitor day-to-
day effectiveness of WHS practices in workplace in order to maintain health, safety and
security of personnel. If you see any work as non-compliance for WHS practices, you need to
take appropriate actions to address it according to organisational and WHS policies and
procedures.
RP 2: As you were completing your inspection, two staff members come to you and notify you that
one of the staff member has had a fall because of spills and loose wires. His feet got caught in
wires and he slipped, and this has caused bleeding from his nose and forehead. You notice
that some team members are not stacking the shelves correctly and according to work safety
procedures in the storeroom. You have just seen some heavy items stored on top. You are
looking through the WHS incident reports and notice that many of the forms are difficult to
read due to the illegibility of the handwriting. It is really important for anyone to be able to
read these documents in order to analyse the information in them. As a manger, you need to
resolve these issues and refer to the relevant authority.
RP 3: You need to conduct an inspection regarding the accident that has happened and perform a
risk assessment of the workplace in order to avoid a similar accident in future. For this, you
need to use the following templates in order to perform a risk assessment. You need to
prepare an incident or accident report and submit it to your WHS regulatory authorities.
Make sure you minimise the use of printed materials by sending reports to management
online through emails in order to reduce negative impacts on environment and waste.
Save the template locally to your computer and complete the action plan for the risk
assessment you are implementing in your workplace. Save and submit your template to your
assessor when completed.
Incident Report Template
INCIDENT INFORMATION
DATE OF
INCIDENT TYPE: INCIDENT:
LOCATION:
ZIP
CITY: STATE: CODE:
INCIDENT DESCRIPTION
1.
2.
3.
1.
2.
3.
FOLLOW-UP ACTION
SUPERVISOR SUPERVISOR
NAME: SIGNATURE: DATE:
Risk matrix:
Very high Cleaning stoves
severity and electrical
Contamination
appliances can
by others
4 cause
electrocution.
High severity
3 fire
Medium
severity
Low severity
Tripping and
1 injury caused by
the use of trolleys
Electrocution
from cleaning
Cross
stoves and
contamination
electrical
equipment
LIKELIHOOD
Risk rating template:
Risk Risk assessment equation Risk rating
3+3 6
1. Fire
4+1 5
2+4 6
4+1 5
4. Tripping
4+4 8
5. Contamination by others
RP 4: You are to create three new workplace health and safety procedures based on the risk
assessment you completed.
These need to be related to:
Hazard identification and reporting
Incident and accident reporting
Risk assessment and reporting
You need to complete an action plan for the three new WHS procedures. You need to include
information about:
the new procedure.
who is responsible for implementation
areas and team members involved
timeframe for roll-out of new procedures
any training to educate team members on the new procedures
when the new procedures will be reviewed for effectiveness.
Save the template locally to your computer and complete the action plan for the new WHS
procedures you are implementing in your workplace. Save and submit your template to your
assessor when completed.
Action plan:
29th August How to Test the machine The estimate of Make change management a
function effectiveness can help to
the continue
machinery
29th August How should Find a good The main test can assist in Put in place effective training
employees instructor determining the
be educated? effectiveness of an
instructor's performance.
29th August Employees Supply guidelines Changing the manager is a Changing the manager is a good idea.
should be to the employees good idea.
given
guidelines
30th August How to The assessment can help Concentrate on the motivational aspects.
Create a Safe In terms of safe determine how successful
Work work practices, coaching and monitoring
Environment coaching and are.
monitoring are
essential.
30th August Lack of Workplace training The ability to expand one's Organize a meeting on time.
knowledge talents can be beneficial in
and skills determining the efficacy.
30th August People have Twisting should be A positive attitude might be Concentrate on the motivational aspects
a negative avoided. used to determine the
mindset. effectiveness of a current
procedure.
Activity 2:
RP 5: You need to conduct a team meeting with the team members and management. You need to
use appropriate tools and documentation during the meeting, for example, copies of the
agenda and handouts are to be given to the assessor prior to the meeting.
Your assessor will use the provided checklist to assess your performance during the meeting.
You are to run a team meeting outlining the three new procedures you identified in activity
During the meeting, you must include the following:
Explanation of new and relevant WHS procedures and information.
Any changes to WHS policies as a result of this.
Any changes to hazard identification, risk assessment or reporting.
Ask for input from team members about the new WHS procedures.
Outline how the team’s ideas can be applied to the new WHS procedures.
Outline when and how the new procedures will be rolled out to all team members.
If there will be conflict in team members you need to resolve that conflict or issue and
refer to the relevant authority.
Explanation of how the new procedures comply with WHS legislation or hospitality
industry safety codes of practice/standards.
Explanation of where documents of the new procedures can be accessed.
You are required to provide your and staff members’ feedback about the WHS
management practices to the designated person.
Australian College of the Professions
RTO No. 41201 CRICOS No. 03608K
Your performance in meeting must address the following performance criteria/ performance
checklist.
RP 6: Implement the three WHS procedures and practices that you identified in activity 1 in order
to compliance with state or territory occupational health and safety or WHS legislation.
Monitor work operations and the use of the three new procedures in your area of
responsibility, over a one-week period. You need to monitor effectiveness of control
measures in workplace and if you find any hazards or inadequacies resolve or report to the
appropriate person.
RP 7: You need to implement risk control methods to avoid risk for employees and refer to
appropriate person if the control of risks is out of control. Report on issues of non-compliance
with the new WHS procedures and work health and safety legislation, procedures and safe
work practices.
Document any action you intend to take as a result of your observations (hazards identified
through staff processes, who you will notify or consult with, training needs identified, reports
to be completed, etc.) Briefly comment on the effectiveness of existing procedures in
maintaining the health, safety and security of personnel and any recommendations for
change.
On your regular monitoring inspection, you have identified that some of the staff members are still
not doing their work according to WHS and safe work practices. You need to conduct a training for
them by following tasks:
RP 8: Select an area in relation to work health and safety. Observe, monitor and analyse an
employee’s proficiency in completing the required tasks over a week. Make arrangements for
fulfilling training needs according to the needs of WHS practices for the employees in
workplace. Document your observations in a training needs analysis and make
recommendations for further training required. Organise and implement the appropriate
training for the staff members.
RP 9: Monitor the effectiveness of the training provided to staff members and make required
adjustments accordingly.
Save the template locally to your computer and complete the information regarding the training
needs of the employee you have monitored. Save and submit your template to your assessor when
completed.
TRAINING NEEDS ANALYSIS
Your performance must address the following performance criteria/ performance checklist.
three situations.