Best Practice for Lessons Learnt

Lessons Learned should follow the format and content set by the Organization and its Project
Management Office.   The topics may include:

 Project/Contract Description
 Project/Contract Status at time of Lessons Learned
 Existing Requirements
 Specific Project Experience
 Resolution of Negative Experience
 Reinforcement of Positive Experience
 Application on Future Projects

Good Practices for Lessons Learned Process

The true benefit of Lessons Learned is the ability to collect data and to make it available to
project teams for research throughout a project life cycle.   Lessons learned may most
commonly be created at the completion of predecessor projects and reviewed at the start of
planning for successor projects.      However, it is equally important to review Lessons Learned
at critical project milestones or at the time of risk events.  Organization or PMO processes
should include:

 Establish Lessons Learned requirements

 Access to Shared LAN Drive for viewing Lessons Learned
 Categorize Lessons Learned scope in a file tree and Index
 Require project manager reviews as part of PMP/Project Charter Development
 Discuss Lesson Learned at Management Review Meetings for Quality Management
System