Professional Documents
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ON
Study on Banking Sector and Life Insurance and Mutual Fund
Products
By
Rishi Mehta
18BSP0934
Bank of Baroda
Under Guidance of
By
Rishi Mehta
18BSP0934
Bank of Baroda
[i]
Authorization
[ii]
Declaration
[iii]
Acknowledgements
I wish to express my special thanks to Mr. Krushnakumar Hivre, for providing
me an opportunity to do my internship and project work in “Bank of Baroda”
and being soo helpful.
I sincerely thank Prof. Arun Chandarana for his guidance and encouragement in
carrying out this project work.
I also wish to express my gratitude to the officials and other staff members of
Bank of Baroda, Shivaji Park Branch Dadar (W), who rendered their help
during the period of my project work.
I also thank the Dean of IBS Mumbai Prof Y.K. Bhushan for providing me the
opportunity to embark on this project.
Rishi Mehta
(18BSP0934)
ABSTRACT
Bank of Baroda provides various banking products and services to individual
and corporate customers. It offers:-
• fixed, current, recurring, and savings deposit products,
• NRI account and foreign currency deposits.
• provides loans, such as home, education, vehicle, personal, mortgage,
commission agents, traders, and debit card EMI loans, as well as
advances against securities and gold ornaments/jewelries, and loans for
public issues/IPOs.
• short term corporate loans, as well as loans for micro, small, and
medium enterprises, commercial vehicle finance, export and import
finance, bill finance and debit, prepaid, and credit cards.
• In addition, it offers loans and advances, and pensions and other
government schemes to rural and agricultural customers
• life insurance, general insurance, and health insurance products
• Investment in Mutual Funds.
• merchant banking, correspondent banking, trade finance, digital banking
services.
As of March 31, 2018, the company operated 5,467 branches in India, as well
as 106 branches internationally.
As a partial fulfillment of PGPM Program at IBS Mumbai, all the students are
required to undergo summer internship program (SIP) of 3 months.
With respect to that, I have prepared this project report on “Study on Banking
Sector and Life Insurance and Mutual Fund Products“.
As a part of my training I have learnt many things from bank. In initial days I
was given Induction about what all things happen in bank and about banking
terminologies.
In this phase I learnt about :-
After some 20-25 days I got the opportunity to work in back office where I was
given access to finacle software by login detail of other employee of bank and
learnt many things like :-
After this I got opportunity to work with Govt. Business Department where Anil
Sir and Ravikiran Sir explained me all the government schemes which are :-
Other than this I have got great chance to have talks with my Branch Manager
Wankhede Sir who have given me some great insights on banking which I
would have not got from anyone else...these are:-
Bank of Baroda, along with 13 other major commercial banks of India, was
nationalised on 19 July 1969, by the Government of India and has been
designated as a profit-making public sector undertaking (PSU).
Bank of Baroda started its overseas journey by opening its first branch way
back in 1953 in Mombassa, Kenya. Since then the Bank has come a long way in
expanding its international network to serve NRls/PIOs, Indian Corporates
around the world and to meet the banking requirements of the local
population in the country of operation. The Bank has transformed into 'India's
International Bank.
INDUSTRY BRIEF:-
BANKING:-
Reserve Bank of India (RBI) has decided to set up Public Credit Registry (PCR)
an extensive database of credit information which is accessible to all
stakeholders. The Insolvency and Bankruptcy Code (Amendment) Ordinance,
2017 Bill has been passed and is expected to strengthen the banking sector.
Payments Bank
To further the objective of financial inclusion, the RBI granted approval in 2016
to ten entities to set up small finance banks. Since then, all ten have received
the necessary licenses. A small finance bank is a niche type of bank to cater to
the needs of people who traditionally have not used scheduled banks. Each of
these banks is to open at least 25% of its branches in areas that do not have
any other bank branches (unbanked regions). A small finance bank should hold
75% of its net credits in loans to firms in priority sector lending, and 50% of the
loans in its portfolio must be less than 25 lakh.
Life Insurance is one of the fastest growing sectors in India since 2000 as
Government allowed Private players and FDI up to 26% and recently Cabinet
approved a proposal to increase it to 49%. Life Insurance in India was
nationalised by incorporating Life Insurance Corporation (LIC) in 1956. All
private life insurance companies at that time were taken over by LIC.
In 1993, the Government of India appointed RN Malhotra Committee to lay
down a road map for privatisation of the life insurance sector.
1) Index Funds:- These are funds which are passive and invest in the stocks
which are part of the Sensex or Nifty like market Indices. Relatively safer with
low potential returns.
2) Equity Funds:- These funds invest their money in the equity stocks and the
return and risk both are higher here.
3) Debt Funds:- These are funds which invest their money in debt market and
hence they generate lower returns and also are very less risky.
4) Balanced Funds:- these funds are Hybrid Funds which invest in both debt
and equity market and they give more weightage in equity funds out of which
they invest half in arbitrage deals where there is minimal to no risk.
5) Focused Funds:- these are the funds which invest in either a theme or some
industry itself and hence are very highly risky with more of return generations.
Bank of Baroda provides Mutual fund products under its wholly owned
subsidiary known as BAML (Bank Asset management India Limited)
Bank of Baroda Mutual fund products are categorised into Equity schemes,
Debt schemes, Liquid schemes.
1-Equity schemes
3-Liquid Funds
• Baroda Liquid fund- This is one of the most sold Mutual Fund whose
AMC is Bank of Baroda itself. It generates income with a high level of
liquidity by investing in a portfolio of money market and debt securities.
Other than these products Bank Of Baroda also offers Mutual Funds of
different AMC as intermediary working for some commission.
All About Life Insurance Product:-
2) Ulip Plan :- These plans park their money in mutual funds and are
participative in nature.
3) Annuity Plan:- These plan are such that they provide pension at the end of
the stipulated period.
Bank of Baroda has tie up with IndiaFirst Life insurance limited through which
it has various product offerings of Life insurance.
It has 5 main Life insurance policies under which it fulfils the needs of various
people across the country.
Types Of Account:-
Cheque: You can transfer money from your one account to another account by
cheque. You have to simply draw a stating payee as your name along with the
account number wherein you want to transfer the amount along with your
signature.It's done immediately at a branch if the transfer is within your bank.
There is no limit if you want to transfer money from your a/c to another bank
a/c, but if you want to withdraw a certain amount, there are
restrictions.Through a cheque, you cannot withdraw more than Rs 50,000 from
a non-home branch.
The applicant will then have to fill in the application form. Note, all fields will
be required to be filled in to avoid rejection of the application. If one faces
issues filling in the form, he/she can contact any executive of Bank of Baroda
for assistance.
Once the above mentioned documents are ready and the form filled, the
individual will be required submit the form and the KYC documents at the Bank
of Baroda branch of choice.
The bank executive will now verify the documents and ensure that the name,
date of birth, address, signature, and so on, in the KYC documents and what’s
mentioned in the application form match.
Once the verification process is over, the account holder will now have to
make an initial deposit - depending on the minimum balance requirement of
the savings account he/she has chosen. The customer can make the initial
deposit at the cash deposit counter of the bank. No deposit will be required for
zero-balance savings accounts.
Once the deposit has been made, the executive will hand you a debit card and
the relevant bank documents with regard to the savings account.
1. Once the customer gives cheque with duly filled Slip the amount from the
payee account is debited and is credited to NEFT/RTGS pool account of
the payee bank.
2. From there the amount goes to Bank of Baroda main Pool account
3. From here the amount goes to RBI pool account
4. From there the payments gets divided in clusters of payment to different
banks Main pool account
5. From main pool account the respected amount is sended to Individual
branches pool account
6. Then the respected payments are made into different accounts with
different branches and the amount is credited to receiver account.
DD Punching:-
Left Side:- here the amount minimum limit is punched. example if the DD is of
31,000.00 then it is more than 10000 so one lakh is punched. Such other
punching options available are :-
Right Side :- Here the staring digit of DD amount is Punched the Options here
are 1,2,3,4,5,6,7,8,9
PPF accounts can be opened a post office, 23nationalized banks and major
private banks such as ICICI and Axis. In several banks like ICICI and Axis, you can
open a PPF account online through net banking as well. Once the account is
opened a passbook similar to the bank passbook is issued. All transactions such
as subscription, interest, withdrawals, etc. are recorded in this passbook. Some
banks simply allow PPF entries to be viewed online instead of issuing a
passbook.
Documents Needed :-
Any individual who is a resident of India can open a PPF account. PPF accounts
can also be opened by parents for their minor children. NRIs cannot open PPF
accounts. However a resident Indian who has become an NRI after opening a
PPF account can continue the account till maturity. Opening of joint accounts
and multiple account is not allowed.
The minimum annual contribution is Rs 500 and the maximum is Rs 1.5 lakh.
The maximum limit applies to contributions made by a person for himself and
for a minor child. There can be a maximum of 12 contributions in a year.
PPF Interest:-
PPF is a fixed income investment. The interest rate on PPF account is notified
by central government every quarter. Current rate is 8%.
Interest on PPF is calculated monthly on the lowest balance between the close
of the fifth day and the last day of every month, i.e. for the purpose of interest
calculation, amount that is deposited into the account before 5th of the month
is only considered. So if any money is deposited on 6th of a month, then no
interest will be paid on that amount in the respective month. Hence it is
advised that deposits should be made between 1st and 5th of the month to
maximize the returns.
PPF Tenure:-
PPF account matures after the expiry of 15 years from the end of the financial
year in which account was opened. At maturity, you can extend the PPF
account indefinitely in blocks of 5 years at a time.
Senior Citizen Saving Scheme (SCSS)
The following people/groups are eligible to opt for SCSS: 1. Senior citizens of
India aged 60 years or above. 2. Retirees who have opted for the Voluntary
Retirement Scheme (VRS) or Superannuation in the age bracket 55-60. Here
the investment has to be done within a month of receiving the retirement
benefits. 3. Retired defense personnel with a minimum age of 50 years. 4.
HUFs and NRIs are not allowed to invest in this scheme.
Investment Amount:-
Rate of interest:-
Sukanya Samriddhi Yojana offers 8.5 per cent per annum. The interest is
calculated and compounded on a yearly basis.
Sukanya Samriddhi Yojana has a tenure equal to the time the girl child is 21
years of age or upon her marriage attaining the age of majority (18 years).
However contributions only need to be made for 15 years. Thereafter the
account continues to earn interest until maturity even if no deposits are made
into it.
Atal Pension Yojana (APY)
Features:-
Eligibility:-
Returns:-
Based on the Chart which have returns based on Age of entry and Year of
Contribution.
Prime Lending Rate (PLR) -The interest rate charged by banks to their largest,
most secure, and most creditworthy customers on short-term loans. This rate
is used as a guide for computing interest rates for other borrowers.
AUCA- Advance Under Collection Account (AUCA) is an account to hold the
portion of a Non-Performing Asset (NPA) accounts. AUCA is an NPA reduction
strategy that allows the bank to take the bad debt off their balance sheet but
will have the option of recovering the amount from its promoter. By writing-off
bad and doubtful assets, bank can improve its NPA ratio.
Mumbai Interbank Bid Rate – The Mumbai Interbank Bid Rate (MIBID) is the
interest rate that a bank participating in the Indian interbank market would be
willing to pay to attract a deposit from another participant bank. The MIBID
used to be calculated every day by the National Stock Exchange of India (NSEIL)
as a weighted average of interest rates of a group of banks, on funds deposited
by first-class depositors.
MIBOR-Mumbai Inter Bank Offer Rate- The Mumbai Inter-Bank Offer Rate
(MIBOR) is one iteration of an interbank rate, which is the rate of interest
charged by a bank on a short-term loan to another bank. Banks borrow and
lend money to one another on the interbank market in order to maintain
appropriate, legal liquidity levels, and meet reserve requirements placed on
them by regulators. Interbank rates are made available only to the largest and
most creditworthy financial institutions.
1. Clerical Staff – This staff don’t have a big grading system but they are
just senior clerk, clerk and main
2. Officers – This Staff have a huge Grade system with 8 Grades named
below:-
Basel 1 – The first set of Basel Accords, known as Basel I, was issued in 1988
with the primary focus on credit risk. It proposed creation of a banking asset
classification system on the basis of the inherent risk of the asset.
Tier 1 – Tier I capital or Core Capital consists of elements that are more
permanent in nature and as a result, have high capacity to absorb losses. This
comprises of equity capital and disclosed reserves. Equity Capital includes fully
paid ordinary equity/common shares and non-cumulative perpetual
preference capital, while disclosed/published reserves include post-tax
retained earnings. However, given the quality and permanent nature of Tier I
capital, the accord requires Tier I capital to constitute at least 50 percent of the
total capital base of the banking institution.
Tier 2 – Tier II capital is more ambiguously defined, as it may also arise from
difference in accounting treatment in different countries. In principal, it
includes, revaluation reserves, general provisions and provisions against non-
performing assets, hybrid debt capital instruments, and subordinated term
debt
Basel 2 – Basel II, the second set of Basel Accords, was published in June 2004
– in order to control misuse of the Basel I norms, most notably through
regulatory arbitrage. The Basel II norms were intended to create a uniform
international standard on the amount of capital that banks need to guard
themselves against financial and operational risks. This again would be
achieved through maintaining adequate capital proportional to the risk the
bank exposes itself to (through its lending and investment practices). It also
laid increased focus on disclosure requirements.
Limitations of Basel 2
The financial crisis of 2007 and 2008 exposed the limitations of Basel II,
wherein certain risks were not under the purview of this regulation.
Amendments were made to the Basel II in 2009 to make it more robust.
1) Capital
2) Liquidity
While good quality of capital will ensure stable long term sustenance,
compliance with liquidity covers will increase ability to withstand short term
economic and financial stress.
Liquidity Rules : One of the objectives of Basel III accord is to strengthen the
liquidity profile of the banking industry. This is because despite having
adequate capital levels, banks still experienced difficulties in the recent
financial crisis. Hence, two standards of liquidity were introduced.
Liquidity Coverage Ratio (LCR) – LCR was introduced with the objective of
promoting efficacy of short term liquidity risk profile of the banks. This is
ensured by making sufficient investment in short term unencumbered high
quality liquid assets, which can be quickly and easily converted into cash, such
that it enables the financial institution to withstand sustained financial stress
for 30 days period. It is assumed, within 30 days, the management of the bank
shall take corrective actions to deal with the adverse situation.
Net Stable Funding Ratio (NSFR) – Long term stability of financial liquidity risk
profile is an important objective to be achieved. The Net Stable Funding Ratio
incentivizes banks to obtain financing through stable sources on an ongoing
basis. More specifically, the standard requires that a minimum quantum of
stable and risk less liabilities are utilized to acquire long term assets. The
objective is to determine reliance on short term means of finance, especially
during favourable market periods.
Capital Adequacy Ratio (CAR) – The Capital Adequacy Ratio (CAR) is a measure
of a bank’s available capital expressed as a percentage of a bank’s risk-
weighted credit exposures. The Capital Adequacy Ratio, also known as capital-
to-risk weighted assets ratio (CRAR), is used to protect depositors and promote
the stability and efficiency of financial systems around the world.
Two Types Of Capital Are Measured: tier one capital, which can absorb losses
without a bank being required to cease trading, and tier two capital, which can
absorb losses in the event of a winding-up and so provides a lesser degree of
protection to depositors.
Once the asset base is adjusted based on credit risk, and reserves in respect of
operational risk and market risk are computed, a bank can readily calculate its
reserve requirements to meet the capital adequacy norms of Basel II. As in the
case of Basel I, a bank must maintain equal amounts of Tier 1 and Tier 2 capital
reserves. Further, the reserve requirement continued at 8 percent.
Different Banking Rates:-
SLR – SLR stands for Statutory Liquidity Ratio. This term is used by bankers and
indicates the minimum percentage of deposits that the bank has to maintain in
form of gold, cash or other approved securities. Thus, we can say that it is ratio
of cash and some other approved securities to liabilities (deposits) It regulates
the credit growth in India.
CRR – CRR means Cash Reserve Ratio. Banks in India are required to hold a
certain proportion of their deposits in the form of cash. However, actually
Banks don’t hold these as cash with themselves, but deposit such case with
Reserve Bank of India (RBI) / currency chests, which is considered as equivalent
to holding cash with RBI. This minimum ratio (that is the part of the total
deposits to be held as cash) is stipulated by the RBI and is known as the CRR or
Cash Reserve Ratio.
Repo Rate – Repo (Repurchase) rate is the rate at which the RBI lends short-
term money to the banks against securities. When the repo rate increases
borrowing from RBI becomes more expensive. Therefore, we can say that in
case, RBI wants to make it more expensive for the banks to borrow money, it
increases the repo rate similarly, if it wants to make it cheaper for banks to
borrow money, it reduces the repo rate.
Reverse Repo Rate – Reverse Repo rate is the rate at which banks park their
short-term excess liquidity with the RBI. The banks use this tool when they feel
that they are stuck with excess funds and are not able to invest anywhere for
reasonable returns. An increase in the reverse repo rate means that the RBI is
ready to borrow money from the banks at a higher rate of interest. As a result,
banks would prefer to keep more and more surplus funds with RBI.
LIBOR- London Inter Bank Offered Rate
The London Inter-bank Offered Rate is the average of interest rates estimated
by each of the leading banks in London that it would be charged were it to
borrow from other banks. It is usually abbreviated to Libor or LIBOR
There are many areas from where a bank earns money. They are discussed
below:-
Deposit – The largest source by far of funds for banks is deposits money that
account holders deposit in the bank for safekeeping and use in future
transactions, as well as modest amounts of interest. Generally referred to as
“core deposits,” these are typically the checking and savings accounts that so
many people currently have. In most cases, these deposits have very short
terms.
The customer reserves the right to withdraw the full amount at any time.
Customers have the option to withdraw money upon demand and the
balances are fully insured.
Many banks pay no interest at all on checking account balances, or at least pay
very little, and pay minimal interest rates for savings accounts. By lending on
high rates to borrower’s banks make money through deposits.
Shareholders Equity – While deposits are the primary source of loanable funds
for almost every bank, shareholder equity is an important part of a bank’s
capital. Several important regulatory ratios are based upon the amount of
shareholder capital a bank has and shareholder capital is, in many cases, the
only capital that a bank knows will not disappear.
Common equity is straight forward. This is capital that the bank has raised by
selling shares to outside investors. While banks, especially larger banks, do
often pay dividends on their common shares, there is no requirement for them
to do so. Banks often issue preferred shares to raise capital. As this capital is
expensive, and generally issued only in times of trouble, or to facilitate an
acquisition, banks will often make these shares callable.
Apart from the initial capital raised to fund a new bank, banks do not typically
issue equity in order to fund loans.
Loans – For most banks, loans are the primary use of their funds and the
principal way in which they earn income. Loans are typically made for fixed
terms, at fixed rates and are typically secured with real property often the
property that the loan is going to be used to purchase.
When considering a loan, banks will often evaluate the income, assets and
debt of the prospective borrower, as well as the credit history of the borrower.
HOW CREDIT CARDS HELP IN MAKING MONEY?
How VISA and banks make money in the Transaction Process? They make
money from the transaction fees charged to merchants. To understand how it
works, imagine Rs 100 payment from a cardholder to merchant. In case the
merchant fee is 2.4%, the merchant would get Rs. 97.60 from the transaction.
Rs. 2.40 would get unevenly split between issuer and acquirer, depending
upon the interchange fee. In case of an interchange rate of 1.8%, the issuer will
keep Rs. 1.80 and acquirer will keep Rs. 0.60. Issuer gets to keep more of the
merchant fee because of a higher risk of payment default from the cardholder.
VISA creates value for all its stakeholders during the process. Cardholders’
benefit because of convenience, security, and rewards associated with card
payments.