BAD-NEWS MESSAGES

Module 5
 Definition and Examples
• Definition – Messages that convey negative news in the
perspective of the receiver
• Rejection or Refusal Letter
• Termination Letter
( S1)State the agreeable or a positive idea.

(S2.1)State the facts, analysis, and

explanation.

(S2.2)State the bad-news

message in a positive way.

(S2.3)Offer a silver-
lining or
counterproposal

(S3)End with an
idea that shifts
away from the
negative
 Situation
• Rejection to Application Letter
• Termination Letter
• *For Research: Refusal to Accept Settlement
Dear Mr. Vinas:

(S1)We are impressed by the Resume you have submitted to our company. We
have found that you have the necessary skills that we need for a CEO.

(S2.1)In the findings of our legal team, we have found as well that there is a
possible conflict of interest with the current position you are holding with our
competitor company. We have also found out that many of the clients you are
serving are also clients of our firm. Because of this, we are considering a lot of
possible issues that may arise in the future. (S2.2) Although, we have found out
these concerns and that we shall not be accepting your application, we are still
very thankful for your interest in considering AFM Incorporated as the
company of your choice for work. (S2.3) On this note, we are still very much
willing to collaborate with you in the future for projects that won’t have any
legal issues or conflict of interest.

(S3)Again, thank you for your interest. We wish you all the success in all your
future projects and endeavors.
Our company and people have shown a lot of resilience amidst
these trying times. However, the current pandemic has brought our
company in a very trying financial situation.

We have recently hired financial consultants to help us decide on

what’s best for our company and for its manpower. According to our
consultants, if we are to last another three years to operate, we will
have to reduce at least 5% of our manpower cost. Although your
contract will be ended by January 2020, the company will provide
you with a retirement package commensurate to your performance
and years of service to the company. The HR department is also very
much willing to give you an endorsement or recommendation letter
for the company of your choosing.

Again, thank you for your service to the company. We wish you all
the best in your future endeavor.
You know how our parents always tell us that we should focus
on our studies first?

I know you know that we seldom have time to meet because

of our busy schedule. You have always told me that I seldom
have time for you. Although we may be moving on from our
relationship, I still cherish each precious moment we have
together. Even if we are giving each other space, we can still
be friends.

After all these years we were together, please know how

much you mean to me and I hope we find each other on a
much better time.