IRCTC RAIL CONNECT

ANDROID APP

USER
GUIDE

NOTE: Document is subject to change. Detailed terms and conditions available on

IRCTC website www.irctc.co.in
1
 INDEX
S.No. Content Page No.
1 Launch Page . 3
2 User Registration . 4-6
3 Sign in . 7-8
4 Login with PIN . 9
5 Forgot Password . 10-11
6 Forgot User Name . 12-14
7 Dashboard . 15
8 Train search . 16
9 Source & Destination Station . 17
10 Train List . 18
11 Train List Sorting Page . 19
12 Train List Filter Page . 20
13 Route Map . 21
14 Fare Breakup . 22
15 Passenger Details Page . 23-24
16 Change Boarding Station . 25
17 Add New Passenger . 26
18 Add Infant Page . 27
19 Add Existing Passenger . 28
20 Reservation Choice . 29
21 GSTIN Details . 30
22 Review Journey . 31
23 Payment Options . 32
24 E-Wallet Popup . 33
25 ERS Ticket . 34-35
26 My Bookings . 36-37
27 Overflow Menu . 38
28 Cancel Ticket . 39-42
29 OPT Vikalp . 43-48
30 My Account . 49
31 My Profile . 50-51
32 My Master List . 52-53
33 Aadhaar KYC . 54-57
34 Change Password . 58
35 My Transactions . 59
36 Failed Transactions . 60-61
37 Cancelled Tickets . 62-63
38 Ticket Refund History . 64
39 File TDR . 65-68
40 PNR Enquiry . 69
41 More Menu . 70
42 Contact Us . 71

2
 LAUNCH SCREEN

3
 USER REGISTRATION

Tap this button to sign up or

register a new account with
IRCTC.

4
 USER REGISTRATION PAGE1

Provide the following details for

New User Registration

1. Mobile No.
2. Email ID
3. Username
4. Password
5. Confirm Password
6. First Name
7. Middle Name
8. Last Name
9. Date of Birth
10. Select Gender
11. Nationality
12. Security Question
13. Security Answer
14. Occupation
15. Marital Status

5
 USER REGISTRATION PAGE2

Provide the following

details for New User
Registration on page 2
1. Address
2. Street
3. Area
4. Select Country
5. Pin Code
6. Select City
7. State
8. Select Post Office
9. Phone Number

6
 SIGN IN

To reset/recover User Name, tap on

“Forgot User Name”

To reset/recover Password, tap

on “Forgot Password”

Select "Booking with OTP"

option here for OTP based login
for visually impaired person'

Tick this box if you want to make

password visible

Tap here for Agent Login Using

OTP. From redirected IRCTC
web page, Agent will be required
to login from top left menu to
AGENT LOGIN >> AGENT
OTP LOGIN sections.

7
GENERATE PIN PAGE
(Already Registered Users After Login)

On first login, create any 4-digit

numeric pin of your choice and
remember for all future logins into
the app

Confirm Pin

Tap this button to Submit

8
LOGIN WITH PIN
PIN
(Already Generated PIN Users)

Enter the PIN for login into the app,

which is previously generated for
same device fromGENERATE PIN
page

'Select "Booking with OTP" option

here for OTP based booking for
visually impaired person'

Tap this button to Login

Tap here for Agent Login Using

OTP. Tap here for Agent Login
Using OTP. From redirected
IRCTC web page, Agent will be
required to login from top left menu
to AGENT LOGIN >> AGENT
OTP LOGIN sections.

9
 FORGOT PASSWORD

Click here to Forgot Password.

10
 FORGOT PASSWORD

Enter user name

Enter the captcha as shown

Tap on this button to continue

11
 FORGOT PASSWORD

Enter new password

Confirm new password

Enter the captcha as shown

12
 FORGOT USER NAME

Click Here for Forgot User Name

13
 FORGOT USER NAME

Enter Registered Email ID

Enter Date of Birth

Enter the captcha as shown

14
 DASHBOARD

Tap here to check availability &

book online train e-tickets

Tap Upcoming Journey to check

upcoming journeys details

Tap Last Transaction to check

last transaction details

15
 TRAIN SEARCH

Tap here to enter “From” or source

station.

Tap here to enter “To” or

Destination station.

Tap this toggle button to swap the ‘From’

and ‘To’ stations.

Select checkbox for Special Concession

Booking.

Select checkbox to include trains that runs

on other day than selected date.

Select checkbox for Railway Pass

Concession Booking.

Select checkbox for Connecting Journey

Booking.

Tap here to display calendar for

selecting specific future journey date
other than “TODAY” &
“TOMORROW”
Tap this button to search trains.

Tap here for select journey from Recent

Searches.

Tap hear to View Favorite Journey.

Tap hear to change class.

Tap hear to change Quota.

16
SELECT STATION PAGE
(From & To Station Selection)

Select the desired station from

recent searches or type in search
Bar

17
 TRAIN LIST PAGE

Click here to view Sort options.

Click here to view only Available

Seats Trains.

Click here for filters.

Click here to Add route in

Favourite Journey.

Click here for Route Map.

Click here to select Train and

Class.

18
 TRAIN LIST SORTING PAGE

Sort trains by Departure Time,

Arrival time, Travel Time.

19
 TRAIN LIST FILTER PAGE

Filter according to desired Results.

Tap this button to apply the filters.

20
 ROUTE MAP

Route details of the train

selected by the user on ‘Train List’
Page

21
 FARE BREAKUP
Breakup

General fare breakup details in

the selected class of the train

22
Passenger Details Page

Tap here to change Boarding Station

Tap to add New passengers.

Tap to add child passengers below 5

years’ age

Tap here to select the existing

passengers added in Master Passenger
List

Enter coach preference, book only

confirm here

Tap here to select Reservation Choice

Choice

23
Passenger Details Page

Tap here for select

Reservation Choice

Provide your Destination

Address here

Tap here for GSTIN

Details input

Select here for Payment

Mode

Tap here to go next page

24
 CHANGE BOARDING STATION

Choose the desired boarding

station form the list

25
 ADD NEW PASSENGER

Enter passenger name in

the field provided.

Enter passenger age in the

field. Note: If female
passenger age is 58 or
above and male is 60 or
above, user needs to check
senior citizen options to
avail senior citizen discount.

Tap to select the berth

preference from the list.

Tap to select food choice.

Tap to select nationality of

passengers.

26
 ADD INFANT PAGE

Enter passenger name in

the field provided.

Enter passenger age in the

field.

Enter gender in the field.

27
ADD EXISTING PASSENGER
Passenger

Select the existing

passengers added in
Master Passenger List

28
 RESERVATION CHOICE
choice

Select the choice of reservation

from the list

29
 GSTIN DETAILS
details

Input the required GST details

30
 REVIEW JOURNEY
Journey
Journey

31
 PAYMENT OPTIONS
OPTIONS

32
 E-WALLET POP UP

Enter Mobile Number and Click

on Send OTP.

Enter OTP and proceed to pay

33
 ERS TICKET – PAGE1
1

Tap on ‘Save Ticket’ to save

your ticket details in mobile
device

34
 ERS TICKET - PAGE 2

Informative Messages are

displayed here

35
 MY BOOKINGS

Tap here to view upcoming

Journey list

Tap here to view completed/past

Journey list

36
 MY BOOKINGS

37
 OVERFLOW MENU

Tap here to see the overflow menu

options to view/save ticket, status,
cancel ticket, to opt Vikalp
(alternate) train and change
boarding point for selected PNR
number.

Tap here to view current status of

selected ticket.

Tap here to cancel Ticket

Tap here to change Boarding

Point.

Tap here to choose Vikalp Train

option

Tap here to Rebook ticket.

38
 CANCEL TICKET PAGE

Tap to select the train journey

you want to cancel

39
 CANCEL TICKET PAGE 1

Tap button to cancel

reservation

40
CANCEL TICKET PAGE 2

Confirm your cancellation

41
CANCEL TICKET CONFIRMATION
PAGE

View your ticket status

42
OPT VIKALP
(SYSTEM/COUNTER TICKET)

Enter PNR and train number

Enter Captcha as shown

43
OPT VIKALP (E-Ticket)

Enter OTP and verify

44
OPT VIKALP (E-Ticket)

45
OPT VIKALP (E-TICKET) PAGE 1

After selecting, tap this button

to proceed

46
OPT VIKALP (E-TICKET)
CONFIRMATION PAGE

Confirm your selection

47
OPT VIKALP (E-Ticket)
SUCCESSFUL PAGE

Confirmation message after

successful OPT vikalp booking

48
MY ACCOUNT

Tap here to view/Edit Profile

Details

Tap here to manage Master

List

Tap here to view Loyalty

Details

Tap here to make your

account Aadhaar Verified

Tap here to change/update

Password

Tap here to Release

Pan/Aadhaar

Tap here to logout

Tap here to view Term &

Conditions.

49
MY PROFILE

Tap Here to Update/Edit Details.

50
MY PROFILE

Tap this button to update profile

51
MY MASTER LIST
List

Tap here to add new passenger

in master List

Tap here to update added

passenger

Tap here to refresh

pending Aadhaar
Verification Status

52
Master List (Add Passenger Page)

Select here for passenger

type

Enter details to add

passenger to the master
list

Tap here for add

passenger

53
AADHAAR KYC
kyc

Enter same name as displayed in

Aadhaar Card

Enter Aadhaar ID as displayed in

Aadhaar Card

54
AADHAAR KYC PAGE 1

Tap this button to update KYC

55
AADHAAR KYC PAGE 2

Enter and verify OTP

56
AADHAAR KYC CONFIRMATION

57
CHANGE PASSWORD

Type old password here

Type New password here

Re-type password

Click On SAVE Button.

58
MY TRANSACTIONS

Tap here to view Last

Transaction

Tap here to view

upcoming, completed/
Past & Cancelled journey

Tap here to view Failed

Transactions

Tap here to view

Cancelled Tickets

Tap here to check History

after filing TDR for the
ticket

Tap here to check Refund

History

59
FAILED TRANSACTIONS

Tap on Transaction ID to view

transaction status details

60
FAILED TRANSACTIONS
(DETAILS)

View failed transactions here

61
CANCELLED TICKET PAGE

All your cancelled tickets details are

listed here

Tap on Cancellation ID to view cancel

ticket details

62
CANCELLED TICKETS (DETAILS)

View cancelled tickets history here

63
REFUND HISTORY PAGE
(DETAILS)

Tap on specific PNR No to see

more details

64
FILE TDR PAGE

Tap to file TDR

65
FILE TDR PAGE1

Review the details here

66
FILE TDR REASON
Page

Tap here for file TDR after

selecting a valid reason

67
FILE TDR CONFIRMATION PAGE

68
PNR Enquiry

Enter PNR number to see the

current status of the booked ticket

Tap on search button to fetch

details

Favorite PNR list is available here

and can be used to quickly check
PNR status without retyping

69
MORE MENU

Tap here to view Alerts.

Tap here to Download Aarogya Setu app

Tap here to view Chart/Vacancy

Tap here to book/Cancel Meal

Tap here to opt Vikalp for system/

counter ticket

Tap here to book/CancelCounter Ticket

Tap here to view Track Your Train

Tap here to view IRCTC Tourism

Tap here to view IRCTC Rail Connect

Mobile App Details

Tap here to view Contact Details of

IRCTC

Tap here to rate IRCTC Rail Connect

Mobile App

Tap here to view complete guide for

IRCTC Rail Connect Mobile App
CONTACT US

71