Topic 5 Activity – (30 pts)

1. Case 1: The Tourism Customer Travel Cycle

a) Identify the cultural elements that were impacted in the case. (10 pts)
 Some of the social component introduced for the situation was
distinguishing which is the awesome helpful approach to booking a flight
either to a human individual or utilizing entryway motors, it is practice
even before the time of innovation emerges better to contact and speak
with individual for it gives exact data and clearness. Another is our way of
life of having as a primary concern that client is in every case right and
that will the travel industry experts will treat them with graciousness and
sympathy when there is a distressing situation happens.

b) Create a scenario of another option that could have been undertaken by the
tourism professional if he did not do as indicated in the case and the consequence
that could have happened for the individual and the tourism enterprise. (10 pts)
 There is a genuine situation that occurs in the air terminal that the aircraft
staff obviously found in the video stays quiet even she was being bothered
by traveler, yelled, reviling and saying numerous hostile words towards
her, this occurred during the couple of month after the pandemic. Imagine
a scenario where the staff checking in the ticket was anxious and moved
by her feelings. That could be a catastrophe and will have an extraordinary
effect in the business and for her herself she was prepared on most
noticeably terrible circumstance like that, it will leave a horrendous
encounter to the focused on traveler and will leave an imprint an awful
standing on the carrier if at any time having an awful representative.

c) Consider the reflections. Choose one and expound how this can be applied in your
life as a student. (10 pts)
 I would pick the last expression in the reflection which is "it isn't about
you, it is consistently about the others" i have a great deal of awful choices
in life that i have made when I’m moved by my sentiments without
speculation, being rash. Through time i work on controlling my feelings
and stay away from others when important as opposed to saying
something or awful words coming from my mouth.