A Study on Home Loan Availing Decision of People

Dear Sir/Madam,

I am Vijayadarshini, MBA Student of Pondicherry University, conducting a study on the Home Loan
availing decision of people. For collecting data for this study, I have prepared a questionnaire. I request
you to kindly spare some of your precious time to fill the questionnaire. I assure you that the data
provided by you will be treated absolutely confidential and used purely for academic purpose.

Vijayadarshini

QUESTIONNAIRE

1. Gender: Male ( ) Female ( )Others ( )

2. Age in completed years:

3. Marital Status: Married ( )Unmarried ( )Separated ( )

4. Occupation: Government employee ( )Private employee ( ) Self employed ( )

5. Education: School level ( )Degree/Diploma ( )PG and more ( )

6. Family size:

7. No. of Earning Members:

8. Monthly Family Income: Upto Rs. 30,000( )30,000-60,000( )More than 60,000( )

9. Monthly family savings: Upto Rs. 15,000( )15,000-30,000( )More than 30,000( )

10. Value of your debts including the housing loan: Upto Rs. 8 Lakhs( )8-14 lakhs ( )More than 14
lakhs ( )

11. Value of Assets Owned by your family: Upto Rs. 20 lakhs ( ) 20-50 lakhs ( )More than 50 lakhs ( )

12. According to you, to what extent does the following influence selection of a bank for availing home
loan? Indicate your answer in five point scale of

1-Nil extent; 2-Little extent;3-Moderate extent;4-Large extent;5-Very large extent.

a. Television Advertisement

b. Newspaper Advertisement

c. Magazine Ad

d. Internet Advertisement
 e. Loan Mela

f. Previous Borrowers

g. Builders / Contractors

h. Bank Officials

i. Friends & Relatives

j. Agents

13. Indicate the extent to which the following influenced your decision to avail home loan using

1-Nil extent; 2-Little extent;3-Moderate extent;4-Large extent;5-Very large extent.

a. Parents

b. Children

c. Spouse

d. Friends

e. Colleagues

14. Indicate the extent to which the following Attributes of your bank influenced your decision to
choose the bank for availing home loan using

1-Nil extent; 2-Little extent;3-Moderate extent;4-Large extent;5-Very large extent.

a. Proximity

b. Staff behaviour

c. Flexibility

d. Processing Fee

e. Wide Loan Options

f. Duration of the Loan

g. Interest Rate for Loan

h. Adequacy of Loan Amount

i. Processing Time of the Loan

j. Free Part payment Facility

k. Loan Switching Facility

l. Ancillary Services of the bank

m. Tenure of loan

15. Frequency of Visits Made to Bank for getting the home loan sanctioned: