We, adjudicators/clerks of BAS 3-A wish to clarify the following issues regarding

with the meeting with our VP, Acting Branch manager and OIC Bas 3A Head
which was held Monday, January 25, 2021. The following are as perse:
a. In the early months of 2018 there is an influx of load due to the transition from
manual PHICS to Eclaims format. In which resulted to a low turnaround time of
processing our claims.
b. A low turnaround time will place us liable for the non-payment of claims hence
an immediate solution must be achieved to hasten the process.
c. Therefore a meeting was held during May 2018 with our BAS 3A head,
supervisors and custodian. The agenda was to tackle up issues and concerns of
BAS 3A adjudicators.
d. The agreements/assignments during the meeting where as follows:
o Manner/process of adjudication for Eclaims follows a standard
procedure
o Viewing of attachment for good claims- with slow system may not
view provided that the facility has a good stand in submitting
complete attachments.
o Good claims with fast system may view all or randomly.
o Bad claims for viewing and printing of attached documents.
o Quota for adjudicators on Eclaims is 260 per day – good, RTH,
denied, referral to MemSec, referral to ColSec claims and Reval.
e. To reiterate: that as instructed by our BAS 3A head which was delegated in
the meeting to our supervisors and custodian that all claims that are good for
payment in the system are immediately endorse to payment approval regardless
of attachment.
f. That our actions during those time should not make us liable for any
disciplinary or legal actions since we followed the standard procedure in the
processing of Eclaims tolerated by our superior and supervisors in connivance
with the agreements/assignment during the meeting on May 2018. Should we
not agree with the agreements/assigments may pose a threat to our
employments.