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What is Good
Qualitative Research?
A First Step towards a Journal of Health Psychology
Copyright © 2006 SAGE Publications

Comprehensive Approach to London, Thousand Oaks and New Delhi,


www.sagepublications.com
Vol 11(5) 799–808
Judging Rigour/Quality DOI: 10.1177/1359105306066643

Abstract
Qualitative research has an
JANE MEYRICK enormous amount to contribute to
Public Health Specialist and Research Consultant, UK the fields of health, medicine and
public health but readers and
reviewers from these fields have
little understanding of how to
judge its quality. Work to date
accurately reflects the complexity
of the theoretical debate required
but may not meet the needs of
practitioners attempting to apply
qualitative work in reviews of
evidence. This article describes a
simple, practitioner-focused
framework for assessing the rigour
of qualitative research that
attempts to be inclusive of a range
of epistemological and ontological
standpoints. An extensive review
of the literature, contributions
from expert groups and
practitioners themselves lead to
the generation of two core
principles of quality: transparency
and systematicity, elaborated to
summarize the range of techniques
commonly used, mirroring the flow
of the research process. The
complexities discovered are only
summarized here. Finally,
outstanding issues such as ‘how
much transparency is enough?’,
are flagged up.

COMPETING INTERESTS: None declared. Keywords


ADDRESS. Correspondence should be directed to:
■ evidence base
JA N E M E Y R I C K , 47
Canynge Rd, Clifton, Bristol, BS8 3LH, UK. ■ qualitative research
[email: jane.meyrick@orange.net] ■ quality
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Introduction is utilized to capture that perspective. In public


health it has become important to answer ques-
D E BAT E A N D guidance around the quality
tions not only about if something works but also
of qualitative research has often been over-
how and why it worked. At the same time, the
shadowed by a kind of ‘disciplinary tribalism’
public health agenda (Choosing health: Making
(Pawson, 2001) whereby polemic debate
healthy choices easier—Department of Health,
between quantitative vs qualitative theory
2004) reframes health in the context of its wider
eclipses the needs of practitioners trying to
economic, social and cultural determinants,
apply its findings. In some fields such as medi-
drawing on an ecological model of health at the
cine, a range of researchers have replicated
intersection of psychology, sociology, health
assumptions based on medicine’s view of what
service research and public health (Marmot &
makes a good study when judging qualitative
Wilkinson, 2001) and their research method-
research. The same has been done by sociologists,
ologies.
psychologists and health service researchers. A
The parallel developments of evidence-based
pragmatic guide focusing on the needs of those
practice and models of health improvement
attempting to apply the research findings of
encompassing the wider determinants of health
qualitative research is long overdue.
has created a gulf between the need to address
Barriers to the distilling of one simple guide
health inequalities and the sound evidence base
to good qualitative research present themselves
to inform that practice. This translates into a mis-
in various forms including the qualitative
match between increasingly multi-disciplinary
researchers themselves, arguing that one set of
models of health and health policy (Davey-
quality criteria could never be applicable to
Smith, Ebrahim, & Frankel, 2001) and a
their vast range of qualitative epistemological
continued reliance on models of bio-medically
and methodological approaches (Howe, 1990).
defined evidence, focusing on experimental
However, one group of experts were able to
methods and the need to tie down attribution.
agree that a common set of principles may exist
Furthermore, much is lost in the translation of
(HEA meeting, 1998). This article briefly
qualitative research rigour into criteria for the
reviews the key criteria for judging qualitative
medical reader as assumptions about good
research studies, and, in examining their limi-
quantitative research often shape the elements
tations, establishes the need for an inclusive and
selected (Oakely, 2000).
easily understood approach. It then presents a
Within public health, we have a situation
flow chart representing the process of quali-
where policy drivers increasingly emphasize the
tative research with prompts covering potential
potential of complex community development
checks for rigour at each stage in a pluralistic
interventions while at the same time evidence
overview of quality in qualitative research.
tests attempt to force these interventions into
linear models of causality and experimental
approaches of how A leads directly to B.
Drivers for greater inclusion
Resolution of the impasse demands the incor-
of qualitative research
poration of qualitative research into a more
Biomedical fields of research have recognized pluralistic model of evidence. Research method-
the need to draw on the vast learning potential ologies should be seen as tools at the disposal of
from qualitative research (Black, 1994). Policy the research community, as more are employed
drivers in health and public health have so our depth of understanding of an issue
increased the potential areas of application of increases.
qualitative research studies. The emphasis on A user-friendly tool is needed to enable those
evidence-based practice by the Government attempting to synthesize all disciplines of quali-
(Macintyre, Chalmers, Horton, & Smith, 2001) tative research to apply both their findings and
has forced consideration of a wider pool of methodologies to inform the evidence base in
evidence. For health service delivery, the redefin- health and practice. The range of within-group
ing of quality to incorporate ‘lay’ perspectives diversity among qualitative methodologies can
(The NHS plan—Stationery Office, 2000) points be compared to those between quantitative and
to the need to ensure good qualitative research qualitative methods. It is essential that any
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attempts to assess qualitative research are sensi- and therefore common to quantitative/ quali-
tive to and encompass this diversity. tative methodologies with some method-
appropriate variation.
Process
The attempts to produce quality criteria in the
A literature review was carried out across health and public health fields are crudely
research disciplines to locate a range of attempts summarized in Table 1. This may seem overly
to establish the rigour of qualitative research concise, however the focus of this article is the
(see Table 1). Key experts from this range were framework that was informed by the complex
invited to a group discussion to explore poten- literature around the issue, not the literature
tial for one set of quality criteria for judging itself. The summary in table 1 uses broad
qualitative research (see Appendix for group groupings of disciplines and some very basic
membership) and concluded that the diversity description of approach around common quality
of approaches rendered one set of criteria criteria.
impossible but that some similar core principles
did exist.
Challenges
These commonalities became the starting
point for further ‘snowballing’ of relevant arti- The trustworthiness of qualitative research is
cles (the review was therefore not ‘systematic’) often addressed within a polemic debate, pitting
and for informing a comprehensive framework quantitative research against qualitative.
of not only how one carries out qualitative Oakley (2000) highlighted this dichotomy-
research but also the variety of means for estab- focused debate but also noted that flawed
lishing rigour at each stage. As the stages of research from both camps often exhibits the
qualitative research are not necessarily distinct, same problems. She attempts to move on from
for example data collection and analysis often this unhelpful position to one in which the
occur simultaneously, some attempt was made commonalities between research methodologies
to communicate this by expressing the frame- provide a starting point for delineating quality
work in a chart that mirrors the flow of the in qualitative research: ‘the distinguishing mark
research process. of all good research is the awareness and
acknowledgement of error’ (Oakley, 2000,
p. 72). This article builds on capturing the
Literature—what has been
essence of good research and guarding against
done by whom
error rather than falling into the philosophical
More detailed and in-depth overviews of the quagmire of definitions of truth, truths or who
variety of approaches taken in relation to owns the truth.
quality criteria have been published, for Quality criteria to date have sometimes
example Malterud (2001) and Health Tech- focused superficially on the techniques involved
nology Assessment (Murphy, Dingwall, Great- in carrying out qualitative research. However,
batch, Parker, & Watson, 1998), in which their focusing on technical fixes or methodology as
epistemological and ontological assumptions proxy guarantors ignores the diversity or pres-
are examined. Three basic ontological groups ence of epistemological differences (Barbour,
can be simplified as follows: 2001; Popay, Rogers, & Williams, 1998; Rogers &
Popay, 1997). Further confusion is spread
• The anti-realists approach that assumes as through the wide variety of terminology and
there are multiple truths there can be no focus taken in defining quality (Morse, 1994;
‘one’ criterion. Oakley, 2000).
• Those that believe quantitative and quali- The greater demand for qualitative research
tative methodologies represent diverse onto- from the health (Greenhalgh & Taylor, 1997),
logical assumptions and therefore require health service research ethics and public health
diverse quality criteria. fields presents a particular challenge as this new
• Those that believe the exclusion of the likeli- audience comes from a predominately posi-
hood of error is common to all good research tivist, bio-medical standpoint. This may mean
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Table 1. Disciplines and approach

Discipline Authors Approach

Bio-medical Boulton & Fitzpatrick (1996) Bio-medical approaches have focused on the
approaches Cobb & Hagemaster (1987) potential contribution of qualitative research to
Mays & Pope (1995) medicine and rigour relies on establishing equivalent
epistemological rules of objectivity and researcher
neutrality or critical distance from the data
Health services Greenhalgh & Taylor (1997) Health services research has emphasized the
research Popay et al. (1998) potential for qualitative research to capture lay
knowledge in our understanding of care and
behaviours within healthcare. Popay et al. (1998)
highlight the power of qualitative research to
examine ontological differences and generate theory.
However, quality criteria from this sector tend to
replicate some of the assumptions underlying
quantitative rigour
Health promotion/ Khan et al. (2001) A variety of approaches reflecting the multi-disciplinary
public health Malterud (1993) make-up of the field. Rather than attempting to
Oakley (2000) reconcile differences, a number of quality frameworks
Rogers & Popay (1997) have been presented alongside each other in an
Secker et al. (1995) attempt to be comprehensive e.g. Khan et al. (2001)
present three potential frameworks for rigour
Psychology/ Sherrad (1997) Key themes of sensitivity to context, transparency
health psychology Yardley (2000) and researcher reflexivity emerge alongside a plea
for consideration of the practical utility of qualitative
health psychology
Sociology Blaxter, BSA Medical Some sociological approaches to rigour put greater
Sociology Group (1996) emphasis on establishing critical distance of the
Hamberg et al. (1994) researcher from data, objectivity can be achieved
Hammersley (1990) through methods such as multiple coders
Seale & Silverman (1997) (comparability of researchers interpretations),
independent verification of analysis, counting, etc.
How to guides Strauss & Corbin (1990) Methodology guides tend to place emphasis on
Hammersley (1987) gaining greater understanding of how to carry out
Denzin & Lincoln (1994) qualitative research enabling informed judgements
Lincoln & Guba (1985) on quality. Some emphasize the need to keep the
commonalities of good research as a focus

that new audiences for guides to rigour in quali- between researcher and data, ignores those
tative research generally have little experience researchers who ensure rigour by accounting for
or understanding of using, reading, writing or their relationship to the data using ‘reflexivity’:
reviewing qualitative studies (Popay et al., 1998).
These groups may also assume that transla- the greatest concern today is that many quali-
tion of quality is: ‘predicated by the assumption tative researchers are using quantitative
that qualitative research is the same sort of criteria to interpret, explain and support their
enquiry as quantitative research’ (Oakley, 2000, research findings without realizing the ques-
p. 57) and biased towards those aspects of rigour tionable practice of the inappropriateness of
that mirror the positivist approach. For such efforts . . . inconsistent with the phil-
example, putting forward techniques to estab- osophy, purposes and goals of each paradigm.
lish rigour that rely on ensuring critical distance (Leininger, 1994, p. 97)
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Finally, qualitative research is a diverse field the potential alternative views of rigour relevant
within which a variety of epistemological and at each stage of the research process without
ontological (what we can know and how we framing this diversity as contradiction. This
know it) standpoints are represented suggesting creates a pluralistic overview of not only how
incompatibility with fixed, universal procedures one carries out qualitative research but also how
and standards (Yardley, 2000). This has often a variety of researchers can demonstrate rigour
meant that even within qualitative research, the through a diversity of approaches.
means of establishing quality have been repre- The starting point is the areas of shared
sentative of single epistemological standpoints. ground between the different views on quality
Examination of various criteria (Blaxter, 1996 or rigour in qualitative research. These were
for the Medical Sociological Group; Boulton & seen as transparency or disclosure of all relevant
Fitzpatrick, 1996; Cobb & Hagemaster, 1987; research processes (Yardley, 2000, p. 222), and
Mays & Pope, 1995) can be seen as representa- systematicity, the use of regular or set data
tive of the epistemological assumptions of their collection and analytic process, any deviations in
discipline but not that of others. For example, which are described and justified.
Seale and Silverman (1997) focus on the need to
establish objectivity as a common guarantor of
The model
qualitative research in sociological studies but
Sherrard (1997) highlights the exact opposite The chart in Fig. 1 presents a pluralistic
describing how the researcher influences their approach to rigour or quality building on two
findings, a technique used in some areas of key common principles of good qualitative
psychological research. research, transparency and systematicity and
At the same time, there is a desperate need gives the reader a choice of techniques to estab-
for a comprehensive tool that can be widely lish rigour at each stage within the qualitative
applied by people unfamiliar with qualitative research process that represent a range of
research as the basis for decisions about quality. epistemological approaches. It avoids checklists
The decision therefore was taken to present all or criteria in an attempt to draw quality into a

TRANSPARENT SYSTEMATIC

Researcher
Results/
epistemological/ Process Analysis
c onclusions
theoretical stance

Methods Sampling Data Transparent Findings


Objective Reflexive collection pathway data grounded in
to conclusions data
Aims /
(illustrated)
objectives T rans pare nt
clear Systematic
Detail of —change in
process Respondent
sample focus
described validation
Methods described justified
appropriate
to r e s ea r c h Systematic Complete, all case,
question —analytic theories + deviance Applicability
framework examined
/process Transferable Generalizable
Represents Represents described
themes groups Triangulation of —sufficient representative
method, source, detail to judge
sample, research
Data
Theoretical Sampling collection
sampling str a te g y /analysis
detailed described Internal External
responsive
validation validation
to data

Reflexivity Qualitative Multiple


relationship audit trail c oding
of researcher da t a t o
t o d at a conclusions

Figure 1. Quality framework for qualitative research.

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model of the process of doing qualitative their proximity through reflexivity. For example,
research that educates the reader. The frame- a white, male researcher may focus on aspects of
work may come across as too general and not a topic that resonate with his own experience
specific in setting levels of adequacy for each (Sherrard, 1997) thereby shaping his findings
technique. This is deliberate, the guiding prin- and this should be acknowledged.
ciples and full range of techniques are given, the
reader should have enough understanding of Methods
qualitative research to decide for themselves if
a study has done enough to ensure its Methods
conclusions are valid. It is hoped, anyone
attempting to judge a qualitative study will be Aims/
guided to look beyond the quality assessment objectives
techniques of one discipline to search for clear
evidence of others.
The framework tries to communicate enough
Methods
knowledge about the process to enable readers appropriate
to make a value judgement about rigour and to research
quality. Using the key reference points of question
systematicity and transparency, readers are led
through the stages of a qualitative study and
Good research of any kind makes the aims and
asked to check whether studies attempt to
objectives of the research and research question
demonstrate elements of each principle under
clear for which appropriate methods can be
the key headings of researcher epistemological
selected. This is generally more robust when the
and theoretical stance, process and analysis
researcher can demonstrate that they have
(methods, sampling, data collection, analysis)
established methods through reference to a body
and results and conclusions (applicability).
of literature. If the article states its objectives
clearly, the reader can make judgements on the
Step-by-step guide through appropriate selection of methodology and
the framework whether they meet the criteria.
The chart is presented initially in its entirety and
Sampling
then broken down for further description at
each step.
Sampling
Researcher epistemological and
theoretical stance Detail of
sample
described
Researcher
epistemological/
theoretical stance
Represents Represents
themes groups
Objective Reflexive
Theoretical Sampling
sampling strategy
Good quality research ensures that the epistemo- detailed described
logical and theoretical stance of the researcher
is stated clearly in the study. This can be done
through establishing their distance from the Ensuring there is enough detail about sampling
data through guarantors of objectivity (Seale & techniques and clearly establishing the rationale
Silverman, 1997) or defining the exact nature of and theory behind them is a key element of
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good qualitative research and one of the most qualitative research practice but changes should
common omissions in qualitative articles. be described and justified.
If the sample is representing the themes
around an issue using theoretical sampling, Analysis
cases will be collected until issues are felt to be
‘theoretically saturated’; i.e. no new relevant Analysis
data seem to emerge (Strauss & Corbin, 1990).
If the sample represents a group, information on Transparent
that group and how representative the sample is pathway data
of that group should be included. to conclusions

Data collection Systematic


process
Data described
collection
Complete, all cases,
Transparent theories + deviance
—change in examined
focus
justified Triangulation of
method, source,
Systematic sample, research
—analytic
framework
/process
Internal External
described
validation validation

Data
collection
/analysis
Reflexivity Qualitative Multiple
responsive
relationship audit trail coding
to data
of researcher data to
to data conclusions
Good qualitative research should include
sufficient detail about how the data were Again, providing sufficient information about
collected such as a description of the context the journey from data to conclusions is import-
and how and why there were changes in tech- ant. The route may vary but the reader requires
niques or focus. This can establish a transparent sufficient detail to be able to follow the process
process and allow the reader to judge if the and judge how ‘fair’,‘reasonable’ or ‘regular’ the
methods used and decisions made during data process or steps taken were. Ensuring that all
collection were reasonable. Establishing system- cases are included and reported counters the
aticity can be done through the use of an explicit criticism that qualitative research relies only on
analytic framework (demonstrating how analytic cases that support conclusions, this can also
procedure was consistently applied, e.g. state- include exact numbers (Silverman, 1993).
ments categorized as positive or negative, Seale Deviant case analysis or examining why some
& Silverman, 1997). The process of data collec- cases contradict an emerging pattern can
tion should be detailed enough to allow readers strengthen theory building. Internal validity, or
to confirm the generation of categories and how well methods represent what or who was
conclusions and the regularity of the processes studied can be accounted for through, again,
used. detail of the steps the researcher took from data
Demonstrating responsiveness to data through to conclusions, detail of interview technique
refocusing of work along the way can be good and also reflection on how the researcher,
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participant or situation influenced this process. of themselves at the heart of the research,
This transparent pathway is a technique of rather than the researchers’ interpretation of
rigour described as an audit or ‘confirmability’ the data.
trail (Erlandson, Harris, Skipper, & Allen, 1993) Research that gives enough detail about the
as it enables the reader to confirm that group studied and the context in which they
researchers’ decisions were ‘reasonable’. were studied allows the reader to make judge-
Alternatively, objectivity of the researcher can ments about how far they wish to extrapolate or
be established though techniques that establish transfer these findings to other groups. Alterna-
critical distance between the researcher and tively, if researchers feel the findings are repre-
data, such as using multiple and independent sentative or generalizable to certain groups, the
coding to confirm analysis of interviews. At this grounds for this must be demonstrated.
stage triangulation of methods, samples, theor-
etical approaches, sources and other research
Outstanding issues
(Denzin, 1978) enables either confirmation of
findings or strengthens theory building by Early feedback from a range of practitioners
accounting for contradictions. suggested a number of outstanding issues
including the following.
Results and conclusions
Value judgements
Within any one of the techniques for rigour
Results/
conclusions outlined, it is not clear how, or if, it is possible to
indicate how well the study applies the tech-
nique. This raises questions around the value
judgements of the reader and whether they can
Findings be dictated by a guide. In quantitative research,
grounded in
data
it is essentially the reader’s knowledge of
(illustrated) guarantees of rigour that influences their value
judgements about how well they have been
tackled in a piece of research. As is the case with
Respondent quantitative studies, reader’s knowledge of
validation reliability and validity will dictate their evalu-
ation of the study methodology and large bodies
Applicability of literature exist on how to establish those. In
the same way, the detail is not given in this
article but the areas to look for and the guiding
Transferable Generalizable principles put the responsibility for agreeing if
—sufficient representative quality has been established on the reader. The
detail to judge ‘definability’ of rigour in quantitative research
could never be achieved for qualitative research
and neither could the techniques themselves be
Demonstrating exactly how the data them- placed in a hierarchy of value with a gold stan-
selves shaped the conclusions is important in dard identified. However, judgements could be
re-enforcing the link between data and made on whether studies were ‘good enough’
conclusions in qualitative work (especially in and perhaps a very crude overall scoring of
grounded research; Strauss & Corbin, 1990) research at minimum application of one of the
and is strengthened by cross-reference between potential guarantors of rigour could be useful?
conclusions and data within the study write-up.
Some researchers feel that giving their tran- Breadth of application
scripts or conclusions back to the participants Only application in the field will be able to test
for vetting is one way of establishing the the limitations or true comprehensiveness of
strength of their conclusions. However, this is this pluralistic approach. Its design tried to
often difficult and places the participants’ view encompass the range of qualitative research
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from quite traditional to extremely radical Dr Catherine Swann (public health/psychology)


qualitative studies with the aim of allowing Dr Jenny Secker (public health)
synthesis of such research for diverse disciplines Antony Morgan (public health)
in order to broaden the current evidence base. Moira Kelly (health promotion/public health)

HEA Discussion Paper


Conclusion
Meyrick, J., & Gillies, P. (1998). Recognising the contri-
If we are truly to expand the range of evidence bution of qualitative studies to systematic review and
used to inform what works in health, we need to the search for evidence in health promotion, not
be able to draw on the full range of qualitative widening the goal posts but changing the field of play.
research from a variety of fields that intersect
around health and well-being. This article References
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