1. Do you have any working experience? If so, how was it?

No, I don’t have any working experience, because I am thirteen years old.

2. What kind of job would you like to have in the future? Explain your point.
I would like to have a job in which I am in touch with technology and its advances, for
example, a systems engineer.

3. What kinds of challenges do you think people have to face in the work environment?
The biggest challenges would be the development of projects which must have a delicate
process and time in which different opinions or ideas can be found, also with the group
work. So, I would say the biggest challenge is workplace disagreement.

4. Have you ever worked in a BPO industry?

No, I haven’t.
5. Make definitions to the following words:
 Boss is a person who is in charge to give orders to workers, group or organizations.
 Interview is a meeting in which people say what are their abilities to apply for a
job.
 Applicant is a person who is applying for a job.
 Day off is the day the company give to rest which people are supposed to be
working on.
 Self-confidence is the trust that we must have in ourselves, in what we can do, our
abilities.
 Working hours are the time we must work, usually between 8 a.m. and 4 p.m.
 Overtime is the time in which we work, which does not belong to our usual
schedule.
 Co-worker is the person we work with.

1. Have you had much experience of online meeting for work or study? Would you say the
experiences have been positive, negative or mixed? Why?
Yes, I have had the experience of online meeting for study, and I think it is positive
because we are learning another way to be communicated and I can say this will be part of
our even if the pandemic goes on or finishes.

2. There are several ways that things can go wrong in online meeting. Match each type of
problem with an example:
 A fail: Wearing pajamas to an important meeting.
 A mishap: Spilling your coffee on the keyboard.
 A technical difficulty: Your Wi-Fi goes down just as the meeting begins.

3. In church: A Star Wars costume.

What I can see in the video the churchman was going to give an online church sermon,
and maybe he was having troubles with the clumsiness of technology.
 In court: The sound of a toilet flushing.
In the voice of the Attorney for the American Association of Political Consultants, we can
hear toilet flushes, maybe one of his family members was in the bathroom.
Lizet Ocampo’s meeting: A face on a potato.
She is a director at a nonprofit advocacy group in Washington and a victim of a Snapchat
filter too. She became more famous because an employer snapped a photo of the potato
boss. She says she turned on the camera and there was a potato, she didn't know what
was happened, even she couldn't know how to fix that.
Jessica Appelgren’s meeting: Alien eyes
Jessica's meeting problem was her alien eyes, we can see that she had a camera
background, but that didn't work very well.
Andre Hilden’s experience: A cat sitting on someone’s lap.
Andre Hilden's problem was his cat on his lap, he thought that wasn't a big problem, but
his co-workers and boss didn't though the same way.
4. Are any of these problems the same as the ones you talked about in the Warm-up?
Which one do you think is the funniest?
No, these problems aren’t the same. I think the girl with her face on a potato is the
funniest because it is something I usually don’t see in the meetings, and it was a little
particular.

Discussion

1. Do you think that having a pet on your lap during an online meeting is very
unprofessional?
I think this problem can happen often, but it isn’t very professional, so we should avoid it.

2. What can parents who are working at home do to avoid fails and prevent mishaps?
Think of at least three steps they can take.
 Be in a quiet place.
 Be in another room when their children are in class.
 Have two types of internet companies for when one fails, you’ll have another one.
 Teach their children to respect their meetings.

3. Why do you think employers are so positive about continuing online working? How will
they monitor and take care of their workers?
I think employers are so positive about continuing online working because they want to
take care of their health and family, also they have tools like google to get a better
presentation in their jobs. And they can take care of their workers through chats and
videoconferences by tools such as zoom, meet or teams.

4. How do workers feel about continuing to work at home?

They feel good because I can say they are far from the coronavirus, but it is not the same
to work at home as in the work environment.
5. How do you think working arrangements will change in the next few years? What about
in the next twenty years?
Companies will surely take advantage of all the advances that we will have in technology
in the next 20 years, so the arrangements will be very innovative, surely the preparation
and dedication will be highly reflected. But the most important of all will be something
that benefits many of us.