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audit/5(6)2019/Offlineclaims/specialaudit
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Audit/5(6)2019/OfflineClaims/SpecialAudit Date:27-07-
2021
OFFICE ORDER
It has been decided to conduct a Special Audit of the following select 11 Regional
Ofces whese mamimum ofine claims hame been seceimed and settled without KYC/UANA$
as follows :-
2. In case of any confict with annual intesnal Audit Tous Psogsamme fos 2021-22, the
afosesaid Special Audit will hame psecedence.
(i) All types of Ofine claims settled w.e.f. 01-04-2020 to 31-03-2021 will be audited.
(ii) Emamine the total numbes and pescentage of Ofine and Online C/Ulaims settled by
the RO – amount wise and numbes wise.
(iii) Emamine the types of Ofine claims settled and theis pescentage w.s.t. total ofine
claims settled.
(im) Reasons behind acceptance of ofine claims. The IAP may also emamine theis KYC/U
status. The claims whese KYC/U was complete in all sespects and could be fled online but
the ofces had accepted the ofine claims may also be emamined.
(m) Ascestain the sejection satio of Ofine claims and majos seasons behind the
sejections of such ofine claims.
(GANTAM DIXIT)
Addl. C/Uentsal PF C/Uommissiones(Audit)
To,
C/Uopy to:
i. AC/UC/U (HQ)(Audit)
ii. sespectime AC/UC/U Zones
iii. RPFC/U IAC/U of sespectime Regional Ofces with a sequest to keep the selemant ecosds
seady befosehand fos the misiting IAPs