EXPAND YOUR AUDIT

ANALYTICS LANDSCAPE

IDEA 11

IDEA Installation Guide
 CI303

IDEA Installation Guide
Copyright © 2020 (v11.1) CaseWare IDEA Inc. All rights reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in any

retrieval system or translated into any language in any form by any means without the
permission of CaseWare IDEA Inc.

CaseWare IDEA Inc. is a privately held software development and marketing company,
with offices in Toronto and Ottawa, Canada, related companies in The Netherlands and
China, and CaseWare IDEA Partners serving over 90 countries. CaseWare IDEA Inc. is a
subsidiary of CaseWare International Inc., the world leader in business-intelligence
software for auditors, accountants, and systems and financial professionals.

IDEA is distributed under an exclusive license by:

CaseWare IDEA Inc.

1400 St. Laurent Blvd., Suite 500
Ottawa, ON  K1K 4H4
Canada
1-800-265-4332
idea.caseware.com

IDEA® is a registered trademark of CaseWare International Inc.

CI303 IDEA Installation Guide

Version: CI303_11.1_01
 Contents

Section 1
Introduction 7
Additional Resources 8
Feedback 8
System Requirements 9
Software Requirements 9
Supported Windows Operating Systems 9
Supporting Software 9
Hardware Requirements 10
Supported Environments 10
Administrator Privileges 10
CaseWare IDEA License Manager Accessibility 11
Language Support 11
Technical Notes 11

Section 2
Upgrading 13
IDEA 10.x or Earlier Users 13
IDEA 11 Users 13
Upgrade Process 13

Section 3
Installing IDEA 15
Pre-Installation Requirements 15
CI303 IDEA Installation Guide

Appendix I
Installing CaseWare IDEA License Manager 17

Appendix II
Installing IDEA ODBC Driver 19

Appendix III
Performing a Silent Install 21
Command 21
Optional Parameters 21
Exit Codes 22

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 Section 1

Introduction

Thank you for choosing IDEA.

IDEA® is a powerful, user-friendly data analysis tool designed to help auditors, accountants and
other finance professionals perform data analysis quickly to help improve audits and identify control
breakdowns.

IDEA can be installed on multiple machines within your organization. It includes a complimentary
15-day Provisional license that lets you use IDEA at full functionality for 15 days. After the
Provisional license period, you must do one of the following to continue using IDEA:

l Register an IDEA Standard license

An IDEA Standard license is a standalone license that is tied to the machine on which it is
installed. If required, you can revoke the license and move it to another machine. All license
management actions, such as register, renew, and revoke are performed using CaseWare
IDEA License Manager which is installed with IDEA.

l Connect to an IDEA Network license

You must connect to a CaseWare Network License Server that contains IDEA Network licenses
to continue using IDEA.

Your registered license gives you access to IDEA for a determined amount of time based on your
subscription.

Your purchase includes the following:

l IDEA 11.1 software

l CaseWare IDEA License Manager software (installed with IDEA)

This guide details the upgrade and installation instructions for IDEA 11.1.
CI303 IDEA Installation Guide

Additional Resources
The following resources are available:

l Manuals: The following manuals are installed with IDEA and available in PDF format.

l IDEA Tutorial

l Report Reader Tutorial

l SmartAnalyzer Tutorial

l Advanced Statistical Methods Case Study

l IDEA Cloud Share Getting Started Guide

l CaseWare IDEA License Manager User Guide

l Online Help: Accessible from the Help button on the IDEA Ribbon. Context-sensitive help is
also available in many task dialog boxes.

l Visit the CaseWare IDEA Support Portal. To access the CaseWare IDEA Support Portal, you
must first register an account. See the IDEA help for details.

l Contact the Support team at ideasupport@caseware.com

l Contact your local CaseWare IDEA Partner

Feedback
Your feedback is important to us. Send your documentation-related comments to
IDEAdocumentation@caseware.com.

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 Section 1: System Requirements

System Requirements
The following system requirements are detailed for your installation of IDEA.

Software Requirements
IDEA 11.1 is a 64-bit application that can only run on 64-bit operating systems.

The following details the supported Windows operating systems and the supporting software
required to run IDEA.

Important
You must have the latest Windows updates/service packs installed.

Supported Windows Operating Systems

The following Windows operating systems are supported:

l Windows 7 SP1

l Windows 8.1 Update 1

l Windows 10

l Windows Server 2012 R2 Update 1

l Windows Server 2016

l Windows Server 2019

Supporting Software
If the following applications are not already installed, the IDEA installation program will install them
automatically:

l Microsoft .NET Framework 4.7.1

l Microsoft Visual C++ 2010 SP1 (64-bit, 32-bit) Redistributable Package

l Microsoft Visual C++ 2013 (64-bit) Redistributable Package

l Microsoft Visual C++ 2015 (64-bit) Redistributable Package

l Microsoft Access Database Engine 2016 (64-bit) Redistributable

Microsoft Access Database Engine 2016 (64-bit) Redistributable will not be installed if
any 32-bit Microsoft Office software/drivers are detected on your machine.

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CI303 IDEA Installation Guide

Hardware Requirements
The following table outlines the minimum hardware requirements:

Hardware Minimum Recommended

Processor 64-bit, Multi-core 64-bit, Multi-core

RAM 8 GB 16 GB

Disk 100 GB 500 GB

Space

Disk Type SSD (Solid State Drive)

Visualization Feature Requirements

To run the Visualization feature in IDEA, your system must have 8 GB of RAM.

DPI/Display Scaling
IDEA does not support DPI scaling (Windows 7) or display scaling (Windows 8.1 Update and
Windows 10). For high resolution monitors/screens, it is recommended to adjust the screen
resolution for legibility.
For Windows 10, it is also recommended to enable the Override high DPI scaling
behavior feature and select scaling performed by System. To enable this feature, access
the Properties dialog box for idea.exe and click Change high DPI settings on the
Compatibility tab.

Supported Environments
The following table outlines which IDEA products are supported on virtual machines, Remote
Desktop connections, and Citrix/terminal servers.

Product Virtual Machine Remote Desktop *Citrix/Terminal Server

IDEA Standard û ü** û

IDEA Network ü ü ü

* Citrix Virtual Apps and Desktops 7 1912 is supported.

** Remote Desktop connections to IDEA Standard on a server operating system is not supported.

Administrator Privileges
All editions of IDEA and its associated tools must be installed with administrator privileges.

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 Section 1: System Requirements

CaseWare IDEA License Manager Accessibility

If you are running IDEA and CaseWare IDEA License Manager behind a firewall or proxy, ensure the
following:

l Ports 80 and 443 must be accessible.

l Port 5093 must be accessible for IDEA Network.

l The following two license servers must be accessible:

l https://elicense.caseware.com

l https://elicense2.caseware.com

Language Support
If you are installing a non-English edition of IDEA:

l You must also install the Microsoft .NET Framework 4.7.1 Language Pack
(www.microsoft.com/download).

l Non-English editions of IDEA are only supported on operating systems of the same language
and regional settings (e.g., French IDEA on a French operating system).

Technical Notes
l Coexistence of IDEA and CaseWare Network License Server

In a network implementation, do not install IDEA on the same machine as CaseWare Network
License Server as it could corrupt the licensing system.

l Coexistence of Different IDEA Versions

Different IDEA versions (e.g., IDEA 10 and IDEA 11) cannot exist on the same machine.

l Microsoft Office

IDEA is compatible with Microsoft Office 2010 (64-bit) or later.

Microsoft Access Import and Export Requirements

Microsoft Access Database Engine 2016 (64-bit) is required to import Microsoft Access
files or export IDEA databases to Microsoft Access files.

l CaseWare Working Papers

l IDEA is compatible with CaseWare Working Papers 2017, 2018, and 2019.

l IDEA only supports a single implementation of CaseWare Working Papers. Concurrent

installed versions of CaseWare Working Papers are not supported.

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CI303 IDEA Installation Guide

l Silent Install

If IDEA is installed silently with the parameter to centralize all IDEA projects and files for all
users, the Samples project is locked to the first user to launch IDEA. Similarly, the Tutorial
project is locked to the first user to access that project. If other users try to access those
locked projects, they will not have access to the project's Project Overview and Library
features. Refer to the Locking and Unlocking Desktop Projects topic in the IDEA help for more
information.

l Project Overview

Due to supporting software upgrades in IDEA 10.4, the Project Overview feature for a
database is not backward compatible after you open that database in IDEA 11.1.

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 Section 2

Upgrading

Welcome back! We are excited that you have chosen to upgrade your IDEA software. You will be
getting the latest features, enhancements, and bug fixes that IDEA has to offer. For more details on
the IDEA 11.1 release, please refer to the Release Notes.

All IDEA users must contact their CaseWare IDEA Partner to get the latest version of IDEA.

CaseWare Passport
IDEA 10 and later user can access CaseWare Passport at any time to verify if an update is
available.

IDEA 10.x or Earlier Users

IDEA 11.1 is a 64-bit application that can only run on a 64-bit operating system. Due to this
enhancement and extensive licensing changes, you cannot automatically upgrade to IDEA 11.1 from
IDEA 10.x or earlier. You must perform a manual uninstall of your current IDEA software before
installing IDEA 11.1.

IDEA 11 Users
The upgrade process automatically uninstalls your existing version of IDEA and installs the latest
IDEA software (including CaseWare IDEA License Manager, if applicable) on the machine that
currently hosts the IDEA software. You will not have to re-register your license.

Upgrade Process
1. Contact your CaseWare IDEA Partner to get the latest version of IDEA.

2. Follow the install instructions to upgrade your software.

 Section 3

Installing IDEA

Installing IDEA in a Network Implementation

Do not install IDEA on the same machine as CaseWare Network License Server as it could
corrupt the licensing system.

Pre-Installation Requirements
If you have an IDEA 10.x or earlier version, use Windows Control Panel to uninstall IDEA and its
software components.

To install IDEA:

1. Run the Installation File

From the IDEA installation package, navigate to and double-click Setup.exe.

2. Installation Wizard

To start the installation process, click Next.

3. License Agreement Screen

Read and accept the license terms and then click Next.
CI303 IDEA Installation Guide

4. Destination Folder Screen

a. Accept or change the destination folder for IDEA.

b. Accept or change the destination folder for CaseWare IDEA License Manager.

The CaseWare License Manager install destination option only

appears if CaseWare IDEA License Manager is not already installed on
the machine.
CaseWare License Manager can be installed separately. See Installing
CaseWare IDEA License Manager.

c. Click Next.

5. Ready to Install the Program Screen

Click Install.

6. Computer Restart

l Your machine may restart after the Microsoft Access driver is installed. The IDEA
installation will continue after you log back in.

l Your machine may require a reboot if Microsoft .NET Framework 4.7.1 is installed
as part of the IDEA installation. If you are prompted to restart your machine, you
must click Yes to ensure IDEA is properly configured and to continue with the
installation.

If you click No, the IDEA installation is canceled and you must restart
the process from the beginning.

7. Installation Wizard Completed Screen

a. Optionally, accept or clear the Launch IDEA 11.1 check box.

The Launch IDEA 11.1 check box is selected by default. IDEA launches
automatically after the installation is complete. You can clear the check box to
manually open IDEA.

Only users who are administrators on the machines on which they are
installing IDEA should leave the Launch IDEA 11.1 check box selected.
If you are a restricted user, who required your System Administrator to
enter their credentials to install IDEA, ensure you clear the Launch
IDEA 11.1 check box before completing the installation. Otherwise,
IDEA is launched under the System Administrator's user account and any
information you modify during the initial IDEA session will be
inaccessible the next time you open IDEA.

b. To complete the installation, click Finish.

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 Appendix I

Installing CaseWare IDEA License Manager

CaseWare IDEA License Manager is a license management tool that lets you manage your
licensed IDEA products. IDEA Standard users can register a license online, register a license offline,
renew a license, and revoke a license.

The CaseWare IDEA License Manager window lists the following license types:

l Provisional License: A Provisional license gives you full access to the product's features for
15 consecutive days from the time you first launch the product. During the Provisional license
period, you are prompted to register your license every time you load the product.

l Registered License: A registered license has an associated authorization code and lock code
that is specific to the machine on which it is installed. It also has an expiry date.

By default, CaseWare IDEA License Manager installs automatically with IDEA. However, you can
choose to install CaseWare IDEA License Manager separately from the IDEA installation.

Important
CaseWare IDEA License Manager must reside on the same machine as IDEA.

Provisional License
If you are installing CaseWare IDEA License Manager and IDEA separately, you must install
the CaseWare IDEA License Manager first and then install IDEA to engage the Provisional
license.

To install CaseWare IDEA License Manager:

1. Run the Installation File

From the IDEA installation package, navigate to and double-click LicenseManager_

Setup.exe.

2. Installation Wizard

To start the installation process, click Next.

CI303 IDEA Installation Guide

3. License Agreement Screen

Read and accept the license terms and then click Next.

4. Destination Folder Screen

Accept or change the destination folder and then click Next.

5. Ready to Install the Program Screen

Click Install.

6. Installation Wizard Completed Screen

a. Optionally, accept or clear the Launch License Manager check box.

The Launch License Manager check box is selected by default. CaseWare IDEA
License Manager launches automatically after the installation is complete. You
can clear the check box to manually open CaseWare IDEA License Manager.

b. To complete the installation, click Finish.

7. Install IDEA (if applicable)

If you have not installed IDEA yet, you can install it now to engage the Provisional
license. If you have already installed IDEA before installing CaseWare IDEA License
Manager, you will not have access to the Provisional license and will need to register
your software immediately to use it.

You can access CaseWare IDEA License Manager from the Windows Start menu.

For more information, see the CaseWare IDEA License Manager User Guide that is installed
with IDEA.

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 Appendix II

Installing IDEA ODBC Driver

Install IDEA ODBC Driver to create User or System DSNs (32-bit or 64-bit) so that other applications
can access and use your IDEA data. For example, you can connect a reporting package through IDEA
ODBC to visualize your IDEA data.

Installation Notes
l You must have administrative permissions on the machine on which you are installing
the driver.
l You must install the driver on the same machine that you have IDEA and the
destination application installed.
l IDEA ODBC Driver can only be installed on a 64-bit operating system.

To install the IDEA ODBC Driver:

1. From the IDEA installation package, navigate to and double-click ODBCDriver_Setup.exe.

The IDEA ODBC Driver installation wizard appears.

2. If you are prompted to install prerequisite software, click Install.

3. In the Welcome screen, click Next.

4. In the License Agreement screen, select the option to accept the terms and click Next.

5. In the Destination Folder screen, accept or change the destination folder and then click Next.

6. In the Ready to Install the Program screen, click Install.

7. In the Completed screen, click Finish.

For information on how to use IDEA ODBC Driver, view the Using IDEA ODBC Driver topic in
the IDEA help.
 Appendix III

Performing a Silent Install

l The upgrade process through a silent install is not supported.

l Your user account must have local Administrator privileges on the computer on which
you will run the silent install command.
l The End User License Agreement is unavailable for viewing during the silent install
procedure. If you do not agree to the terms in the End User License Agreement, do
not perform a silent install of IDEA.

Command
Setup.exe /S /v" /qn /norestart ACCEPTEULA=1"

Optional Parameters
Command Description
INSTALLDIR=<full path of destination folder> Set the custom folder for installing the program files.

IDEA_DOCUMENTS_FOLDER=<full path of destination folder> Set a central location for storing IDEA project information for all
users.

LMINSTALLDIR=<full path to destination folder> Set the custom folder for installing CaseWare IDEA License
Manager program files.

ALLOWSENDINGMETADATA=0 Disable automatic system information collection. By default,

automatic system information collection is enabled. The default
setting is enabled when this optional parameter is excluded or
when it is set to 1.

Example using optional parameters:

Setup.exe /S /v" /qn /norestart ACCEPTEULA=1 INSTALLDIR=C:\InstallIDEAFolder IDEA_

DOCUMENTS_FOLDER=C:\DOCUMENTSFOLDER"

Ensure to add a space between optional parameters and that quotation marks (") appear after v and
at the end of the command.
CI303 IDEA Installation Guide

IDEA_DOCUMENTS_FOLDER Parameter
After a default silent installation, the "My IDEA Documents" folder and its sub-folders (IDEA
Projects, Local Library, etc.) are created in each user's Documents system folder. You can
use the optional parameter to set a central location to store all IDEA project information for
all users. When you specify a custom location, the sub-folders (IDEA Projects, Local
Library, etc.) are created under the specified location.
Note the following:
l If a System Administrator is performing a silent install and using the IDEA_
DOCUMENTS_FOLDER parameter, the IDEA Documents folder for existing restricted
users is not updated to use the specified central location. In the Windows Registry
Editor, locate HKEY_CURRENT_USER > Software and delete the CaseWare IDEA
folder. The central location specified by IDEA_DOCUMENTS_FOLDER is used the next
time the restricted users open IDEA.
l If the specified location is invalid to users (e.g., they do not have sufficient
permissions to access the location, the name is too long, etc.), when the user
launches IDEA, the IDEA Documents folder defaults to C:\Program Files\CaseWare
IDEA\IDEA\UserFiles\Samples on the user's machine.

Exit Codes
IDEA silent installs support exit codes. Exit codes tell the Administrator the status of the installation.

To display an exit code at the end of the installation, prefix the command line with:

start /wait

Exit codes are returned in the following format:

echo Exit Code is %errorlevel%

The four most commonly returned exit codes are:

Exit Code Explanation

-4 Invalid command line

-3 Installation canceled by user

-1 General error

0 Installation successfully completed

22
 1400 St. Laurent Blvd., Suite 500
Ottawa, ON K1K 4H4
CaseWare IDEA Inc. idea.caseware.com
Canada
1-800-265-4332