6/23/2021 How to Download and Install Microsoft Office 2019 Products Requested from TechSoup

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TechSoup -
December 20, 2019

With Office 2019, Microsoft has changed the way Volume Licensing customers can
download and install all Office suites and individual applications, including Visio
and Project. Unlike previous editions of Office that were obtained through Volume
Licensing, Office 2019 products can't be downloaded directly through the Volume
Licensing Service Center (VLSC).

If you've already requested an Office 2019 product through TechSoup and

received an email from the VLSC notifying you that your license agreement is
ready to be accepted, you can use these instructions to obtain your product. If you
need help upgrading to Office 2019, you can get low-cost installation support from
TechSoup (/services).

Follow the instructions for the operating system you'll be using.

Windows
macOS

Windows Download and Installation

Instructions for Office 2019
Beginning with Office 2019, all Office products for Windows that are available
through Volume Licensing use Click-to-Run technology instead of the traditional
Windows Installer technology. To deploy volume licensed versions of Office 2019
products for users in your organization, you'll use the Office Deployment Tool
(ODT).

You'll need a broadband Internet connection with download speeds of at least 20

Mbps to download Office 2019 products. Note that Office 2019 products require
Windows 10 (/products/windows-operating-system-upgrade-ls-47919-) and will not
run on older versions of Windows.

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6/23/2021 How to Download and Install Microsoft Office 2019 Products Requested from TechSoup

Step One: Register

Invest inat the VLSC
TechSoup's and
Direct Accept
Public Your Software
Offering.
Agreement
If you haven't already, register at the VLSC and accept your software license
agreement for the Office 2019 products you requested by completing only steps
one and two in our VLSC quick-start guide (/Support/articles-and-how-
tos/microsoft-download-help#register).

Step Two: Get Your Office 2019 Product Key from the VLSC

1. Sign in to the VLSC (https://www.microsoft.com/licensing/servicecenter/).

2. Select the Downloads and Keys tab.
3. Find your Office 2019 product in the list and click its Key link.
4. In the table beneath the name of the product, find your product key in the
column labeled Key. The Type column for this key should say MAK, not
KMS.
Office suites have separate setup keys for online functionality like web
apps. These keys are not the same as the MAK product keys and
cannot be used for volume activation of desktop products.

5. Copy the product's individual key from this table and paste it into a program
like Notepad or click Export all keys: CSV just above the list of products to
download a list of keys in comma-separated-values format (which can be
opened with Excel). This list contains all Volume License keys associated
with agreements in your VLSC profile.

Step Three: Download the Office Deployment Tool (ODT)

1. Download the Office Deployment Tool from Microsoft

(https://www.microsoft.com/en-us/download/details.aspx?id=49117).
2. When the download is finished, open it, check the box to accept the
Microsoft license terms, and click Continue.
3. You will be asked to choose a folder to store the extracted setup files.
Navigate to the root level of your computer's hard drive (C:) and click Make
New Folder. Then, name the folder "OfficeSetup" and continue with the
extraction process. Note that these instructions won't work if you choose a
different folder name or location.

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4. When you are finished, your new "OfficeSetup" folder should have a file
named "setup" and some sample "configuration" files. Delete the
configuration files. You only need to keep the setup file.

Step Four: Download and Prepare the Configuration File

Download the configuration file that you need from the table below by right-clicking
the link for the file you need, selecting Save link as…, and saving the file to the
"OfficeSetup" folder you created. Don't download more than one of these files to
that folder at a time. If you need to install more than one type of Office product,
you'll have the opportunity to do so later.

Learn how to tell if you need the 32-bit or 64-bit version. (/Support/articles-and-
how-tos/do-i-need-the-32bit-or-64bit)

OFFICE SUITES

Office Standard 2019 (32-bit)

(/SiteCollectionDocuments/Microsoft%20Office%202019%20Configuration%20File
office-standard-2019-32-bit.xml)

Office Standard 2019 (64-bit)

(/SiteCollectionDocuments/Microsoft%20Office%202019%20Configuration%20File
office-standard-2019-64-bit.xml)

Office Professional Plus 2019 (32-bit)

(/SiteCollectionDocuments/Microsoft%20Office%202019%20Configuration%20File
office-professional-plus-2019-32-bit.xml)

Office Professional Plus 2019 (64-bit)

(/SiteCollectionDocuments/Microsoft%20Office%202019%20Configuration%20File
office-professional-plus-2019-64-bit.xml)

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Next, follow the instructions below to add the product key that you obtained from
the VLSC in step two to the configuration file.

1. Right-click the configuration file and select Edit to open the file in Notepad.
2. Look for the following string of text in the configuration file:
PIDKEY="#####-#####-#####-#####-#####"

3. In this string, replace #####-#####-#####-#####-##### with your MAK client

activation key by copying and pasting the key from wherever you saved it.
You should leave the quotation marks before and after the key.
4. Save the file and close it.
5. Then, right-click the configuration file, select Rename, and change the
filename to be "configuration".
If the configuration file you downloaded has a name that ends with
".xml", that means your installation of Windows has been set to display
file extensions. If this is the case, make sure to keep ".xml" in your
filename by renaming it as "configuration.xml" instead of
"configuration".

If you need additional customization for your deployment and have IT experience,
you can use Microsoft's Office Customization Tool (https://config.office.com/) to
create your own configuration files.

Step Five: Download and Install Your Product

Note that all earlier versions of Office will be uninstalled when you install Office
2019 products, so be sure to save and quit any Office applications that are
running.

1. Navigate to your "OfficeSetup" folder in File Explorer.

2. You'll need to perform the next steps using the Command Prompt, which is a
text-based command-line interface that runs within Windows.

To open the Command Prompt

1. Click the address bar in the File Explorer window that you opened.

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2. With the address bar selected, type cmd and press Enter.

3. Type the following into the Command Prompt that you opened.
setup /download configuration.xml

It will look as if nothing is happening, but your product will be downloading in

the background. The download will be a large file and might take a while to
finish. Once the download is complete, you will be returned to the Command
Prompt.
4. When the download has finished, you're ready to install the product. Type the
following into the Command Prompt.
setup /configure configuration.xml

If you see an error that says you still have previous versions of Office
installed on your computer, you'll need to manually uninstall those programs
(https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-
264a-477a-8fcc-2fdf5dbf61d8) and type the above command again.
5. When your installation is complete, you'll be returned to the Command
Prompt. Close the Command Prompt and return to the desktop. Your Office
2019 product will be installed and ready to use.
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6/23/2021 How to Download and Install Microsoft Office 2019 Products Requested from TechSoup

6. If you need to install a different Office product, delete the "configuration.xml"

Invest in TechSoup's Direct Public Offering.
file from the "OfficeSetup" folder and follow these instructions again
beginning at Step Four: Download and Prepare the Configuration File.

If you need to customize your installation or need more detailed instructions, you
can refer to Microsoft's Office 2019 deployment guide for IT professionals
(https://docs.microsoft.com/en-us/DeployOffice/office2019/deploy).

macOS Download and Installation

Instructions for Office 2019
With Office 2019 products for Mac, you can't download the Office installation files
directly from the VLSC. Instead, you'll download an activation tool called the
Volume License (VL) Serializer from the VLSC and then separately download the
Office installation files from Microsoft through the Office Content Delivery Network
(CDN).

The instructions for performing all these steps are provided in the VLSC under the
Downloads and Keys tab for each Office 2019 product for Mac. We're including
those same instructions here with more details for organizations that need more
assistance.

Step One: Register at the VLSC and Accept Your Software

Agreement
If you haven't already, register at the VLSC and accept your software license
agreement for the Office 2019 products you requested by completing only steps
one and two in our VLSC quick-start guide (/Support/articles-and-how-
tos/microsoft-download-help#register).

Step Two: Download and Install the Volume License

Serializer

1. Sign in to the VLSC

(https://www.microsoft.com/licensing/servicecenter/default.aspx).
2. Select the Downloads and Keys tab.
3. Find your Office 2019 for Mac product in the list and click its Download link.
4. Change the Download Method to "Web Browser" instead of "Download
Manager" and click the Continue button at the bottom of the window.
5. Click the download icon (circle with a downward arrow) to download the
Volume License Serializer .iso file.
6. Once the download is complete, open the .iso file to extract the Volume
License Serializer package file.
7. Run the Volume License Serializer package file on each computer that you'll
be installing a volume licensed Office 2019 for Mac product on.

If you requested more than one kind of Office 2019 for Mac product, you'll repeat
this process for each product.

We suggest running the Volume License Serializer before you install your Office
2019 for Mac products in the next step, but you can also run the serializer
afterward if you prefer.

Step Three: Download and Install Your Products

The download links to obtain your Office 2019 for Mac products from the Office
CDN should be included in the text instructions that appear when you click the
Download link for each product in the VLSC.

However, you can also find the download links for the Office 2019 suite and
individual applications directly from Microsoft.

Most current installation packages for Office for Mac

(https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-

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mac#most-current-packages-for-office-for-mac)
Invest in TechSoup's Direct Public Offering.

For the Office for Mac 2019 suite, you can choose whether you want the download
to include Microsoft Teams (Microsoft's communications platform) or not. After
you've downloaded the installation package, open it and follow the instructions to
install your product.

If you need to customize your installation or need more detailed instructions, you
can refer to Microsoft's Office for Mac deployment guide for IT professionals
(https://docs.microsoft.com/en-us/DeployOffice/mac/deployment-guide-for-office-
for-mac).

This work is published under a Creative Commons Attribution-NonCommercial-

NoDerivs 4.0 International License (http://creativecommons.org/licenses/by-nc-
nd/4.0/).

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