1 YSNET Project Initiation Document v1.0 Final - 20130721

Department of Youth and Sports
Ministry of Culture, Youth and Sports
YSNet Phase II Project
Project Initiation Document
Project ID: KKBS/EG01/2012
Date : 21 July 2013
Version : 1.1
Prepared by:
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Document Release Details
Author’s Details
Name: Lau Hee Kiong Mohd Shahrul Faiz Bin Mohd Nor
Designation: Project Manager Project Manager
Organisation: Danawan Technologies Sdn Bhd Millennium Radius
Date: 21 July 2013
Reviewed and Released by Danawan Technologies Sdn Bhd:
Name: Jason Goh Yiam Hong
Designation: Project Director
Signature:
Date:
Acknowledged / Accepted By Ministry of Culture, Youth and Sports (MCYS):
Name: Awang Haji Abd Malik Bin Haji Mohammad
Designation: Acting Director of Youth and Sports
Department: Department of Youth and Sports
Signature:
Date:
Name: Haji Zaini Bin Madaros
Designation: Chief Information Officer (CIO)
Department: Ministry of Culture, Youth and Sports
Signature:
Date:
Project Initiation Document v1.0 Page i of vi

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Document Release Details
Author's Details
Name: Lau Hee Kiong Mohd Shahrul Faiz Bin Mohd Nor
Designation: Project Manager Project Manager
Organisation: Danawan Technologies Sdn Bhd Millennium Radius
Date: 21 July 2013
•• Reviewed and Released by Danawan Technologies Sdn Bhd:
Name:
Designation:
Signature:
Jason Goh Yiam Hong
Project Director
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• Name:
Designation:
Department:
Signature:
Awang Haji Abd Malik Bin Haji Mohammad
Acting Director of Youth and Sports
Department of Youth and Sports
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Project Initiation Document v1.0 Page i of vi

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Revision History
Revision Amendments Updated By Date

1.0 1st release Shahrul Faiz (MR) 15 July 2013
& Kiong (D1)
1.1 Updated project schedule Kiong (D1) 21 July 2013
Document Distribution
Item Distribution Comment
1. Acting Director of Youth and Sports, Department
of Youth and Sports
2. Chief Information Officer (CIO), Ministry of

Culture, Youth and Sports
3. MCYS project team members
4. Danawan project team members
Project Initiation Document v1.0 Page ii of vi

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Acronyms and Abbreviations
Acronym/Abbreviation Description
MCYS Ministry of Culture, Youth and Sports
D1 Danawan Technologies Sdn Bhd
MR Millennium Radius
EGNC E-Government National Centre
OGN One Government Network
GNOC1 Government Network Operation Centre 1
GNOC2 Government Network Operation Centre 2
OBBD Outwards Bound Brunei Darussalam
PBB Pusat Pembangunan Belia
BPR Business Process Re-Engineering
URS User Requirement Study
Project Initiation Document v1.0 Page iii of vi

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Table of Contents
1.0! INTRODUCTION ............................................................................................................. 1!
1.1! BACKGROUND ................................................................................................................ 1!
1.2! PROJECT OBJECTIVES.................................................................................................... 1!
1.3! DOCUMENT OBJECTIVE .................................................................................................. 2!
2.0! SCOPE ............................................................................................................................ 3!
2.1! PROJECT INITIATION ....................................................................................................... 3!
2.1.1! Resource Mobilization ........................................................................................... 3!
2.1.2! Project Kick-off ....................................................................................................... 9!
2.1.3! Site Preparation ..................................................................................................... 9!
2.1.4! User Requirement Study ..................................................................................... 15!
2.1.5! Project Initiation Document (PID) ........................................................................ 18!
2.2! PROJECT EXECUTION ................................................................................................... 19!
2.2.1! Discovery ............................................................................................................. 19!
2.2.2! Analysis and Design ............................................................................................ 19!
2.2.3! Develop ................................................................................................................ 19!
2.2.4! Deploy .................................................................................................................. 19!
2.3! PROJECT CLOSURE ...................................................................................................... 20!
3.0! DELIVERABLES & COMPLETION CRITERIA ............................................................. 21!
4.0! PROJECT MANAGEMENT APPROACH ..................................................................... 22!
5.0! PROJECT TEAM STRUCTURE .................................................................................... 25!
5.1! PROJECT ORGANIZATION CHART .................................................................................. 25!
5.2! ROLE AND RESPONSIBILITIES ........................................................................................ 26!
6.0! HIGH LEVEL PROJECT TIMELINE .............................................................................. 28!
7.0! DESIGN SOLUTION ...................................................................................................... 29!
7.1! HARDWARE .................................................................................................................. 29!
7.2! NETWORK DIAGRAM ..................................................................................................... 34!
7.3! SOFTWARE, SYSTEM & APPS ........................................................................................ 35!
7.4! OPERATION CENTRE (BY KONSULTAN MWH)................................................................ 40!
7.5! SPORTS MEDICINE AND RESEARCH CENTRE (BY MCQUIPP) .......................................... 51!
8.0! COMMUNICATION PLAN ............................................................................................. 58!
9.0! ISSUE AND CHANGE MANAGEMENT ........................................................................ 59!
9.1! ISSUE MANAGEMENT .................................................................................................... 59!
9.2! CHANGE CONTROL MANAGEMENT ................................................................................ 59!
10.0! RISK MANAGEMENT ................................................................................................. 62!
11.0! TRAINING PLAN ......................................................................................................... 65!
11.1! ON THE JOB TRAINING ............................................................................................... 65!
11.2! INSTRUCTOR LED CLASSROOM TRAINING .................................................................... 65!
12.0! CLIENT RESPONSIBILITIES ...................................................................................... 67!
13.0! FINANCIAL MANAGEMENT ...................................................................................... 68!
13.1! OTHER EXPENSES ..................................................................................................... 68!
13.2! PAYMENT SCHEDULE ................................................................................................. 68!
14.0! APPENDIX ................................................................................................................... 72!
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List of Figures
FIGURE 1: YSNET PROJECT ORGANIZATION CHART ...................................................... 25!

FIGURE 2: HIGH LEVEL PROJECT TIMELINE ..................................................................... 28!
FIGURE 3: OGPC SERVICE FORM FORMAT ...................................................................... 29!
FIGURE 4: OGPC FORM (A) FORMAT ................................................................................. 30!
FIGURE 5: YSNET NETWORK DIAGRAM ............................................................................ 34!
FIGURE 6: YSNET PHYSICAL SYSTEM DESIGN ................................................................ 35!
FIGURE 7: YSNET PROPOSED APPLICATION ARCHITECTURE DESIGN ....................... 36!
FIGURE 8: YSNET 3-TIERS SYSTEM ARCHITECTURE DESIGN ....................................... 37!
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List of tables
TABLE 1: PROJECT DELIVERABLE AND ACCEPTANCE CRITERIA ................................. 21!

TABLE 2: PROJECT TEAM MEMBER ROLE AND RESPONSIBILITY ................................. 27!
TABLE 3: COMPLETE LISTINGS OF HARDWARE FOR YSNET ......................................... 34!
TABLE 4: COMPLETE LISTINGS OF SOFTWARE FOR YSNET ......................................... 39!
TABLE 5: ISSUE MANAGEMENT LOG ................................................................................. 59!
TABLE 6: CHANGE REQUEST FORM .................................................................................. 61!
TABLE 7: RISK ASSESSMENT AND MITIGATION LOG ...................................................... 64!
TABLE 8: INSTRUCTOR LED CLASSROOM TRAINING COURSE ..................................... 66!
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1.0 Introduction
Evolving existing systems in Ministry of Culture, Youth and Sports (MCYS) to support
business process change has been given a new dimension by the development of
Internet technologies. These technologies offer the opportunity for platform-
independent distributed working and allow Government Agencies to consider
radically different ways of accessing and using their information resources. These
technologies are 'open' and solutions are pieced together from heterogeneous
components from different sources.
The proposed system will allow the employees to remain in-sync and informed about
critical company information, policies and work processes. It would keep the office
organized and easily manageable by internal management systems.
The proposed system will allow the planning and organizing youth activities online,
manage facilities booking, and to increase number of member of communities,
without compromising on the factor of security.
With the built in login tool and tightly integrated security, MCYS now can benefit from
a robust system solution that is accessible by authorize personnel by 24/7. Users
can each have permissions, which would enable them to use the shared information
appropriate to them, be they are the administrators, project managers or team
members.
1.1 Background
The Ministry of Culture, Youth and Sports is seeking a solution that will provide an
optimal combination of implementation, change management services and skills
transfer to Department of Youth and Sports staffs whilst also meeting Department of
Youth and Sports critical requirements for functionality and business needs.
1.2 Project Objectives
The objectives of this project are:

1. to transform Department of Youth and Sports and its stakeholders into a
more efficient and progressive government agency through the utilization of
streamlined, automated business processes and digital information services
accessible anywhere and anytime.
2. to provide high quality information readily and efficiently to support informed

decision making, evaluation and planning, and to enhance control and
effectiveness through the provision of an integrated youth and sport System.
3. to support e-Government initiatives through a web-based and EGNC E-

Government standard architecture, which allows more efficient interactions
between the Department of Youth and Sports, its employees, stakeholders
and clients by electronic means.
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The project aim to support through an integrated system of the following core
modules:
1. Youth development,
2. Athlete and Coaches management system,
3. Youth and sports association management including association’s blueprint

and planner,
4. Assets and facilities management,
5. National service programme management,
6. Event management,
7. Operation Centre
8. Sports medicine and research,
9. Processes workflow management module,
10. Inventory and stock level control,
11. Integrated billing system and integration to e-payment system of Ministry of

Finance should it be ready during the development phase of the project,
12. SMS and MMS gateway and mobile apps using existing government
approved TELCOs SMS and MMS gateway,
13. Public access terminals, and
14. Report generation.
1.3 Document Objective
The purpose of this document is to define the project, explain the project
implementation including deliverables and completion criteria, project management
approach, project team structure, high level project timeline, communication plan,
issue and change management, risk management and training plan. It also gives the
direction and scope of the project and acts as a base document against which the
project can be assessed for its progress, issues and ongoing viability questions so
that people joining the team can quickly and easily find out what the project is about
and how it is being managed.
This document provides the basis for a common understanding of the project,
including defining activities that are considered within and beyond the scope of the
project.

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2.0 Scope
2.1 Project Initiation
2.1.1 Resource Mobilization
Project Management is one of the crucial parts of the deployment for the entire
system development. The project vendor deployed all the necessary project
management control and plans in order to deliver all the required tasks and
deliverables according to timeline and meet the entire preferred requirement by
YSNet.
The project vendor team will kick-off the project according to the proposed timeline.
Key Personnel that will involve in this project are:
Project Role
IC /
No. Name
Passport No. Team / Staff
Sub-Team Category
1. Jason Goh Yiam Hong (D1) 01-097939 Team PD

Commercial &
2. Kan Soo Lian (D1) 50-679624 Team
Legal
3. Lau Hee Kiong (D1) 50-678222 (G) Team PM
4. Cecilia D. Pagalan (D1) 50-955256 Team PC
PD/ SA/ DBA/
5. Mohd Hazri Mohd Zuhuri (MR) A 21025749 Team
DA/ TC
Mohd Shahrul Faiz Bin Mohd Nor
6. A 20327622 Team PM
(MR)
7. Syafiza Bt. Mohd Sallehuddin (MR) A 28534164 Team PC
8. Noor Hidayah Bte Hamid (MR) A 28534164 Team PC
9. Mohd Musa Bin Sotiri (MR) A 28435495 Team SWD
10. Mohd Zakhir Bin Mohd Zuhuri (MR) A 24432746 Team DES
11. Khairul Anuar Bin Yaacob (MR) A 28435495 Team DES
12. Syazalina Syazni bt Shafiei (MR) A 27772848 Team SWD
13. Ahmad Azizi Bin Samsudin (MR) A 27746689 Team SWD
14. Siti Nurul Aini Md. Zaini (MR) A 28232093 Team SWD
Nur Amalia binti Mohammad Zuki DES/
15. A 20840951 Team
(MR) Copywriter
16. Khairil Afi Bin Adnan (MR) - Team SWD
17. Hanis Bt Ab Hamid (MR) A 26151496 Team APM
SWA/ SWD/
18. Farid Aminee b. Abu Hasan (MR) A 27137871 Team
DBA
19. Kamarul Hairi Bin Kamarudin (MR) A 27746689 Team SWD
20. Mohd Zaim Bin Mohd Zuhuri (MR) A 18947582 Team SWD
21. Muslihuddin Bin Mokhtar (MR) - Team HWS
22. Sanusi Bin Zainol Abidin (MR) A 20840951 Team SWA/ SWD
23. Jack Koh Eng Ghee (D1) 30-207785 Team Engineer
Technical
24. Steve David Kiang (D1) 51-108913 Team
Support

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Project Role
IC /
No. Name
Passport No. Team / Staff
Sub-Team Category
Technical
25. Elpedio Jr Butihin Asas (D1) 51-146267 Team
Support
Technical
26. Mohammad Azmi Hj Hamzah (D1) 00-296988 Team
Support
Site
27. Jonathan Tan (D1) 50-790379 Team
Preparation
Site
28. Kioh Chii Yong (D1) 01-096566 Team
Preparation
Site
29. Nicholas Lau (D1) 50-794146 Team
Preparation
The project vendor engineers and developers appointed for this project not only able
to develop the required system but also able to do integration works with third party
vendors. The project vendor Software Development Unit adopts a well-documented
process, and the engineers are all well equipped with the cross platform skills.
The project vendor multimedia designers and programmers posses this skills and
certifications:
• Adobe Flash ActionScript 1.0
• ASP, ASP.net
• PHP
• C#
• Java/ JSP
• iOS
• HTML5
• CSS3
The project vendor engineers combined posses these skills and certifications:
• Microsoft Certified Professional
• Linux Certification
• IBM Blade Certification
• AIX Certification
• VMWare Certification
• Java Certification

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No of Years of
Basic Skill
experience
More than 5
Database: Informix , MYSQL , Ms SQL Server
years
More than 5
Operating System:Windows, ,Red Hat Linux, AIX
years
Programming Language:Java, Java Script, PHP, ASP, More than 5
ASP.Net, C# years
More than 5
Development Tools: Eclipse
years
More than 5
Modelling:Rational Rose UML
years
Client Presentation:DHTML with java script, Java Applet, More than 5
CSS, XML years
More than 5
Middle Tier:Java EJB, Spring Framework,Hibernet,Struts
years
Application & Web Server:Apache HTTP Server, Apache More than 5
Tomcat, Websphere Application Server, Web Service years
Application Design Standard:JSP Model2 & MVC using
More than 5
Struts, Component based architecture, n-tier architecture,
years
client server architecture
Java Specification:J2EE (Java mail, EJB, JSP, Servlet, More than 5
JNDI, JDBC) years
More than 5
Protocol:HTTP, SSL, TCP-IP, FTP, HTML
years
More than 5
Knowledge in document imaging system
years
This project will be broken into 8 phases. For each phase, it will be lead by The
project vendor experiences team member.
Phase 1: Project Initiation Documents

Project Director: Mohd Hazri Bin Mohd Zuhuri
Project Manager: Mohd Shahrul Faiz Bin Mohd Nor (MR) & Lau Hee Kiong (D1)
Project Team Lead:
1. Syafiza Mohd Sallehuddin (Project Coordinator)
2. Hanis Bt Ab Hamid (Lead Document Writer)
3. Noor Hidayah Bte Hamid (Assistant Document Writer)
4. Farid Aminee b. Abu Hasan (Lead Developer)
5. Mohd Musa Bin Sotiri (User Experience Architect)
6. Mohd Zakhir Bin Mohd Zuhuri (Creative Director)
7. Nur Amalia Mohd Zuki (Quality Control)
8. Kan Soo Lian (D1 – Commercial & Legal)
9. Cecilia Pagalan (D1 – Project Coordinator)

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Phase 2: User Requirement Study
Project Team Lead:
Phase 3: Design Phase

Project Team Lead:
4. Khairul Anuar Bin Yaacob (Lead Designer)
6. Kamarul Hairi Bin Kamarudin (Database Design)
10. Steve David Kiang (D1 – Technical Support)
11. Elpedio Asas Jr (D1 – Technical Support)
12. Mohammad Azmi Hj Hamzah (D1 – Technical Support)
13. Jonathan Tan (D1 – Site Preparation)
14. Koh Chii Yong (D1 – Site Preparation)
15. Nicholas Lau (D1 – Site Preparation)
Phase 4: Development Phase

Project Team Lead:

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5. Kamarul Hairi Bin Kamarudin (Senior Developer Team A)
6. Mohd Zaim Bin Mohd Zuhuri (Senior Developer Team B)
Phase 5: User Acceptance Test Phase

Project Team Lead:
Phase 6: Training Phase

Project Team Lead:
2. Siti Nurul Aini Md. Zaini (Trainer)

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3. Syazalina Syazni bt Shafiei (Tutor)
Phase 7: Final Acceptance Test Phase

Project Team Lead:
Phase 8: Maintenance Phase

Project Team Lead:

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2.1.2 Project Kick-off
Project Kick-Off will discussed on High-Level Requirement and Scope of Work as a

preparation for Project Initiation Document. During the project kick-off meeting, the
project vendor will do high level reconfirmation of the software development modules
and also confirmation of function within modules. The project vendor will also
determine hierarchy of modules priorities. Project risk that will be affecting timeline
will be determined and highlighted during the project kick-off meeting.
2.1.3 Site Preparation
Site preparation will include preparation, scheduling, facilities, equipment, supplies

and Commercial off The Shelf (COTS) vendor support arrangement if any.
i) Preparation Scheduling
ii) The development will be held concurrently at two sites which are at:
• Main Office
B-3A-2, Setiawangsa Business Suite, Jalan Setiawangsa 11, Taman
Setiawangsa, 54200 Kuala Lumpur, Malaysia.
• Site Office
Unit 17, 1st Floor Jaya Setia Square, Jalan Berakas, Brunei Muara -
BB2713, Brunei Darussalam.
iii) Equipment
• Development Environment Setup
The Development Environment consists of 2 virtual servers. The

Development Environment will provide the full capability for
development of the System with the following setup and configuration:
i. Virtual Server 01:
This virtual Server will acts as
• Application Server
• Database Server
• Web Server

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• Enterprise Portal - Enterprise Content Management
System (ECMS) cum Document Management System
(DMS)
• API for SMS Gateway
with the following software and configuration:
• Windows Server 2012 R2 64-bit Standard Edition

• IIS 7.5
• Microsoft SQL Server 2012 64-bit x64 Standard Edition
• DotNetNuke Enterprise Edition
• Infragistics NetAdvantages Ultimate Visual Studio 2012
Ultimate Edition
• RAM: 8 Gb
• CPU: 2 CPU
• Disk space: 200 Gb
ii. Virtual Server 02:
• Workflow Engine Server

• Reports Generator
• Data Integrator
with the following configuration:-
• CENTOS
• PENTAHO
• JOGET V3
• T ALEND Open Studio
• RAM: 4 Gb
• CPU: 2 CPU
• Testing and Training Environment Setup
The Testing Environment and Training Environment are combined

and is consists of 2 virtual servers. The Testing Environment and
Training Environment will provide the full capability to support user
testing and training with the following setup and configuration:

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i. Virtual Server 01:
• Application Server
• Database Server
• Web Server
• Enterprise Portal - Enterprise Content Management
System (ECMS) cum Document Management System
(DMS)
• API for SMS Gateway
with the following software and configuration:-

• IIS 7.5
• RAM: 8 Gb
• CPU: 2 CPU
ii) Virtual Server 02:

• Data Integrator
• CENTOS
• PENTAHO
• JOGET V3
• TALEND Open Studio
• RAM: 8 Gb
• CPU: 2 CPU
• Production Environment Setup

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The project vendor will be using redundancy and fail over features,
such that there shall be no single point of failure and users are
provided with uninterrupted access in the event that specific
production hardware or software components fail during the hours
stipulated for user access.
The project vendor set up a redundancy and failover by having a

duplicated set of all the servers (Application Server, Web Server,
Database Server and Document Server). We also using Microsoft
SQL Server 2012 to replicate the database; in the event of Database
Server were to malfunction, the replicated server will take over the
role.
In this implementation, the project vendor introduces a load balancer

that will switch all connection to Disaster Recovery Environment.
Since EGNC and MOF are deployed as HOT and COLD, we only
need the 4 servers of production environment at EGNC to be up and
running. In the event of any failure, Site Recovery Manager (SRM) will
activate the production environment at MOF and make it as HOT site.
The production environment is consists of 8 virtual servers (4

production servers and 4 redundant/ backup servers).
The Production Environment shall provide the full functions of the

System to support the normal System operations with the following
setup and configuration:
i. Virtual Server 01- This virtual Server acts as Application

Server
• RAM: 8 Gb
• CPU: 2 CPU
ii. Virtual Server 02- This virtual Server acts as redundant
Application Server
• RAM: 8 Gb
• CPU: 2 CPU
iii. Virtual Server 03 - This virtual Server will acts as Database
Server

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• RAM: 8 Gb
• CPU: 2 CPU
iv. Virtual Server 04 - This virtual Server acts as redundant
Database Server
• RAM: 8 Gb
• CPU: 2 CPU
v. Virtual Server 05 - This virtual Server acts as Web Server
• IIS 7.5
• RAM: 8 Gb
• CPU: 2 CPU
vi. Virtual Server 06 - This virtual Server acts as redundant
web Server
• IIS 7.5
• RAM: 8 Gb
• CPU: 2 CPU
vii. Virtual Server 07- This virtual Server will as
• Data Integrator

• RedHat Operating system
• PENTAHO
• JOGET V3
• TALEND Open Studio
• RAM: 8 Gb

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• CPU: 2 CPU
viii. Virtual Server 08 - This virtual Server acts as redundant
Server for:
• Data Integrator
• RedHat Operating system
• PENTAHO
• JOGET V3
• T ALEND Open Studio
• RAM: 8 Gb
• CPU: 2 CPU
ix. COTS vendor support
• DotNetNuke: There are three support offered by
DotNetNuke:
- Community Forum Page
http://www.dotnetnuke.com/Resources/Forums.aspx
- Community Exchange
http://www.dotnetnuke.com/Community/Community-
Exchange.aspx
- Community Issue Tracker

http://support.dotnetnuke.com/projects
• Microsoft SQL Server 2012: Microsoft provides support
updates. We can access it from
http://www.microsoft.com/enus/sqlserver/support/support
-updates.aspx
• Joget Workflow v3: There are two support resources for
Joget Workflow which are:
- Community Knowledge Base
http://dev.joget.org/community/display/KB/Joget+Wor
kflow+Community+Knowledge+Base
- Community Forum
http://dev.joget.org/community/display/FORUM/Foru
ms+Home
• Pentaho: There are two support resources for Pentaho
which are:

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- Knowledge Base
https://support.pentaho.com/home
- Community Forum
http://community.pentaho.com/
• Redmine: Redmine is a flexible project management web
application. It can be access via web at
http://redmine.milradius.com.my for the supporting tools.
• GIT: GIT is a version control system designed to handle
projects with speed and efficiency. It provide supports via
its community page which is http://git-
scm.com/community.
• Talend Open Studio – Talend Open Studio is a powerful
and versatile products for developing, testing, deploying
and administrating data management and application
integration projects. It provide support from Telend Help
Centre via
https://help.talend.com/display/HOME/Welcome.
2.1.4 User Requirement Study
A study has been conducted to understand the various processes involved in YSNet
and recommended improvement processes have been identified in BPR
Consultancy Report.
The project vendor will conduct User Requirement Study to re-confirm the findings
and review the recommendations/ conduct new Business Process Re-engineering
(BPR) in line with current changes and requirements especially for new additional
agencies, processes and functionalities within Department of Youth and Sports and
related agencies under Ministry of Culture, Youth and Sports (MCYS) as follows:
1. Youth Section - provide several different youth activities and organize events,
nation-wide and international. It also provides support to youth organizations
and youth self-development programmes.
2. Sports Section - provide several different sports functions, training and

coaching to athletes. It also provides support to elite sports and promotes and
organizes sports events.
3. Premises and Estate Section – managing, operate and maintain facilities.

These include management of facilities booking, facilities maintenance and
gate collection for some facilities like swimming pools.
4. Sports Medicine and Research Centre (SMRC) - provide medical

consultation, sports physiotherapy, exercise physiology (fitness testing),
strength and conditioning testing and training for national athletes, junior
level/scheme-level athletes, recreational athlete and the public.
5. Training Section – responsible for planning, managing and coordinating and

conducting training and courses for the department staffs and officers
towards their scope of work and specialisation.
6. Youth Development Centre, Ministry of Culture, Youth and Sports – provide
youth with skill trainings and organize youth development programmes.

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7. Outward Bound Brunei Darussalam, Ministry of Culture, Youth and Sports –
centre for leadership, teamwork and survival training as part of self-
development for local and foreign youth, uniformed personnel, public
servants etc.
8. National Service Programme (Program Khidmat Bakti Negara) – provide

youth with leadership, teamwork and survival training with specific objective
of instilling patriotism and nationalism.
User Requirement Study will confirm the flow and requirement of:
Youth Section
1. Propose Youth Activities
2. Propose National Youth Activities
3. Organise Youth Activities
4. Organise National Youth Activities
5. Assistance For Youth Activities Of Youth Associations
6. International Youth Events
7. Ship For South East Asia Youth Programme (SSEAYP)
8. Commonwealth Roc
9. Process Financial Assistance For Youth Associations
10. Training For Youth Associations
11. Youth Development Centre Course Planning
12. Youth Development Centre Course Execution
13. Outward Bound School Course Process
14. Outward Bound School Activities Process
15. Propose Youth And Sports Activities In District Process
16. Execute Youth And Sports Activities In District Process
17. Booking Of Facilities In Youth Centre Process
18. Booking Of Hostels In Youth Centre Process
Sports Section
1. Process Financial Support To Take Part In A Tournament
2. Process Time Off From Work And School For Training
3. Process Unrecorded Leave For Overseas Trip
4. Athlete Data Management
5. National Team Selection
6. National Incentives Scheme
7. Sports Association Blueprint And Planner
8. Process Proposal For Sports For All (SFA)
9. Propose Sport Activities For Youth

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10. Hosting Sports Events For SFA
11. Executing Sports Events For Youth
12. Coaches Recruitment And Contract Renewal
13. Talent Identification
14. Youth Sports Scheme
15. Courses For Coaches
Estate and Premises Section

1. Booking Of Facilities Process
2. Repair And Maintenance Of Facilities Process
Sports Medicine and Research Centre Section (SMRC)

1. Medical Consultation Process (Provided By Sports Doctor)
2. Sports Physiotherapy Process (Sports Physiotherapy And Exercise
Rehabilitation Unit)
3. Fitness Testing Process (Human Performance Laboratory Unit) Strength And
Conditioning Process (Strength And Conditioning Unit)
Operation Centre
1. Assets and Facilities Monitoring system)
2. Multimedia Meeting equipment to include video, projection and internet
access with multimedia desk top PC
3. Integrated and Interactive Geographical Mapping (using satellite image map)
of strategic information with dynamic profiles. The system shall use the
Google Earth platform of EGNC should it be ready during the development
phase of the project.
• MCYS and departments assets and facilities
• Private sector owned assets and facilities (sports, associations,
historical, welfare, cultural etc.)
• Natural disasters
• Poverty mapping
• Heritage sites
• Events and activities
• Others
4. Engage with the existing vendor of Public Works Department Customer Care
Centre, Konsultan MWH for Item 1 and 3 above.
5. Events management including events and activities calendar, profiles,
programmes, committees, budget, scheduling etc.
6. Public access terminals.

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Training Section – responsible for planning, managing, coordinating and conducting

training and courses for the department staffs and officers towards their scope of
work and specialisation.
Youth Development Centre, Ministry of Culture, Youth and Sports – provide

youth with skill trainings and organize youth development programmes.
Outward Bound Brunei Darussalam, Ministry of Culture, Youth and Sports –

centre for leadership, teamwork and survival training as part of self-development for
local and foreign youth, uniformed personnel, public servants, etc.
National Service Programme (Program Khidmat Bakti Negara) – provide youth

with leadership, teamwork and survival training with specific objective of instilling
patriotism and nationalism.
2.1.5 Project Initiation Document (PID)
During this phase, the project vendor will baseline the project schedule, definition,
scope, deliverables and obtain sign-off from MCYS (This document).

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2.2 Project Execution
2.2.1 Discovery
The discovery phase deliverables are:

• Project Kickoff
• Project Initiation Document
• Resources mobilization
• Ordering, delivering and installation of the proposed hardware and software.
2.2.2 Analysis and Design
The analysis and design phase deliverables are:

• Conduct the system study and requirements
• Produce the Design Specification documentation
• Produce the system design architecture
• Finalize the hardware specs in OGPC infrastructure
The design of the application will be based on BPR and URS.
2.2.3 Develop
The development phase deliverables are:

• Development exercise based on the agreed design specification.
• Installation of operating system and software at OGPC.
• Build the interface
• Preparing the UAT Test Script
• Conducting the User Acceptance Test
• Conducting the End User Training
• Preparing the FAT Test Script
• Conducting the Final Acceptance Test
2.2.4 Deploy
This phase is the deployment phase based on the agreed Design Solution and the
Installation Plan at OGPC.
The deployment phase will cover two major sites, namely GNOC1 and GNOC2 at
the following address:
GNOC1:
E-Government National Centre,

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Simpang 21-69-18, Jalan Perindustrian Beribi,
Gadong BE1110,
Bandar Seri Begawan,
Negara Brunei Darussalam.
GNOC2:
Ministry of Finance,
Level 3, Ministry of Finance Building,
Commonwealth Drive,
Bandar Seri Begawan BE3910,
Negara Brunei Darussalam.
2.3 Project Closure
• Review Project completion criteria with MCYS.

• Produce Final Configuration Documentation.
• Compile and submit the hardware and off-the-shelf (OTS) software
administration and users guide.
• Project Sign-off and hand-over.

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3.0 Deliverables & Completion Criteria
The table 1 below depicts the project deliverables and its acceptance criteria.
Deliverable Description Acceptance

Criteria
Project Initiation Documents the agreement between MCYS MCYS Sign off
Document and the project vendor. It is used as the the Document
framework for managing and integrating the with attached
project and identifies the overall schedule Delivery Order.
and organization critical to the project’s
success.
Hardware and Refer to Bill of Materials in Purchase Order MCYS Sign off
OTS Software and/or Delivery Order. the
Delivery Order.
Implementation Refer to section 2 of Scope defined in this MCYS Sign off

Service document. (Installation
Acceptance Test
[IAT] and/or User
Acceptance Test
[UAT] )
YSNet Detailed System configurations, connectivity MCYS Sign off

Configuration listings and/or diagrams/drawings. the Document
Document with attached
Delivery Order.
Project Manufacturer Hardware and OTS Software MCYS Sign off
Documentation Installation Guide, Administration Guide, the Document
and User Guide in softcopy (CD). with attached
Delivery Order.
Project Closure Project completion form when all the project MCYS Sign off
deliverables are completed and delivered. the Form with
attached Delivery
Order.
Table 1: Project Deliverable and Acceptance Criteria

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4.0 Project Management Approach
In this section, the project management approach includes a number of elements of process
groups, and a control system. The basic project management processes will be used and
major process groups generally include:
• Initiation
• Planning and Design
• Production and Execution
• Monitoring and Controlling
• Closing
1. Initiation Stage
The initiating stage will include a plan that encompasses the following areas:
• analyzing the business needs/ requirements in measurable goals
• reviewing of the current operations
• stakeholder analysis, including users, and support personnel for the project
• Project Initiation Document including costs, tasks, deliverables, and schedule
2. Planning or Design Stage
After the initiation stage, the project is planned to an appropriate level of detail. The
main purpose is to plan time, cost and resources adequately to estimate the work
needed and to effectively manage risk during project execution. As with the Initiation
process group, a failure to adequately plan greatly reduces the project's chances of
successfully accomplishing its goals.

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Project planning consists of:

• developing the scope statement;
• selecting the planning team;
• identifying deliverables and creating the work breakdown structure;
• identifying the activities needed to complete those deliverables and
networking the activities in their logical sequence;
• estimating the resource requirements for the activities;
• estimating time and cost for activities;
• developing the schedule;
• risk planning;
• gaining formal approval to start production/ Execution.
3. Executing Stage
Executing consists of the processes used to complete the work defined in the project
plan to accomplish the project's requirements. Execution process involves
coordinating people and resources, as well as integrating and performing the
activities of the project in accordance with the project management plan. The
deliverables are produced as outputs from the processes performed as defined in the
project management plan and other frameworks that might be applicable to the type
of project at hand.
Execution process group include:

• Direct and manage project execution
• Quality assurance of deliverables
• Acquire, develop and manage Project team
• Distribute information
• Manage stakeholder expectations
• Conduct procurement
4. Monitoring and Controlling Stage
Monitoring and controlling consists of those processes performed to observe project

execution so that potential problems can be identified in a timely manner and
corrective action can be taken, when necessary, to control the execution of the
project. The key benefit is that project performance is observed and measured
regularly to identify variances from the project management plan.
Monitoring and controlling includes:

• Measuring the ongoing project activities ('where we are');
• Monitoring the project variables (cost, effort, scope, etc.) against the project
management plan and the project performance baseline (where we should
be);

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• Identify corrective actions to address issues and risks properly (How can we
get on track again);
• Influencing the factors that could circumvent integrated change control so
only approved changes are implemented.
In multi-phase projects, the monitoring and control process also provides feedback
between project phases, in order to implement corrective or preventive actions to
bring the project into compliance with the project management plan.
Project maintenance is an ongoing process, and it includes:
• Continuing support of end-users
• Correction of errors
• Updates of the software over time
When changes are introduced to the project, the viability of the project has to be re-
assessed. It is important not to lose sight of the initial goals and targets of the
projects. When the changes accumulate, the forecasted result may not justify the
original proposed investment in the project.
5. Closing Stage
Closing includes the formal acceptance of the project and the ending thereof.
Administrative activities include the archiving of the files and documenting lessons
learned.
This phase consists of:

Project close: Finalize all activities across all of the process groups to formally close
the project or a project phase
Contract closure: Complete and settle each contract (including the resolution of any
open items) and close each contract applicable to the project or project phase.

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5.0 Project Team Structure
5.1 Project Organization Chart
Project Management is one of the crucial parts of the deployment for the entire
system development. The project vendor have prepared all the necessary project
management control and plan in order to be able to deliver all the required tasks and
deliverables according to timeline and meet the entire preferred requirement by
YSNet.
The project vendor Team Structure are as follows:
Figure 1: YSNet Project Organization Chart

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5.2 Role and Responsibilities
The following table 2 summarizes the roles and responsibilities of the project vendor
and MCYS project team in this project.
Roles Responsibilities
Project • Represent the key organizations involve in the project oversight
Steering and control, and any other key stakeholder groups that have
Committee special interest in the outcome of the project.
• To act individually and collectively as a vocal and visible project
champion throughout their representative organizations;
generally they approve project deliverables, help resolve issues
and policy decisions, approve scope changes, and provide
direction and guidance to the project.
• To provide resources, assist in securing funding, act as liaisons
to executive groups and sponsors, and fill other roles as
defined by the project.
• To advise on legal and commercial issues.
Danawan • Resource Person to Project Steering committee representing
Project project vendor.
Director
Danawan • Coordinate and manage the project’s procurement.
Account • Coordinate the delivery and sales related matters.
Manager • Deal with any commercial and legal issue arises from change
management process.
Danawan • Responsible for overall project management.
Project • Lead and manage the project team resources.
Manager/s • Prepare status reports and organize project meetings.
• Perform project coordination, project planning, and project
management.
• Monitor quality and costs and maintain the schedule.
• Communicate with MCYS Project Director as sole point of
contact for MCYS.
• Deliverables review and ensures successful completion.
• Acceptance Sign Off.
• Manage the change management processes.
• Ensure project conforms to the IT standards and procedures.
• Coordinate and manage the product trainings for SC with
training providers.
Danawan • Assist Project Manager.
Deputy Project • Perform random quality check on the workmanship and
Manager / QA configuration to ensure quality deliverables
• Review project documentation.
Danawan • Setup, install and configure the proposed solution.

Sub- • Participate in technical meeting/discussion sessions.
Contractor • Troubleshoot related products and solution issues.

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Roles Responsibilities
Engineers • Document and conduct the IAT and UAT.
• Develop the design document, configuration and operational
guide.
• Knowledge transfer to MCYS project team.
MCYS • Overall project oversight and control.
Chairman of • Resolve issues and policy decisions.
Project • Approve scope changes.
Steering • Provide direction and guidance to the project.
Committee • Advise on commercial issues.
MCYS Responsible to MCYS Chairman of Project Steering Committee for
the following:
Project
Director • Project champion.
• Member of Steering committee.
• Single point of contact for Danawan’s PM.
• Co-own project plan.
• Monitor progress of project.
• Assign resources to respective subject matters.
• Organize/schedule meeting facilities and support.
• Verify, approve and sign-off the project deliverables.
MCYS Responsible to MCYS Project Director for the following:
Project • Main coordinator for day-to-day operational tasks of the project
Manager assigned by MCYS Project Director.
• Assist MCYS Project Director in monitoring progress of the
project.
MCYS Responsible to MCYS Project Director for the following:
Senior System • Review and verify the technical deliverables of the project
Analyst (products and solution).
• Coordinate and supervise the technical undertakings and tasks
of the project by the project vendor.
• Coordinate, supervise and verify the conduct of IAT and UAT of
the project.
Table 2: Project Team Member Role and Responsibility

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6.0 High Level Project Timeline
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Please refer to Appendix A for detailed Project Timeline as proposed.

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7.0 Design Solution

7.1 Hardware
Please refer to section 2.1.3 item number 3 for the Hardware component proposed
which will sit on OGPC.
Since YSNet will sit on OGPC infrastructure, MCYS needs to submit the service form
and form (a) as shown below together with network diagram to EGNC for the request
and approval of the hardware and storage specs.
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EGNC Data centre !""#$

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Table below shows the complete listings of the hardware that have been proposed to
YSNet. For hardware that is End of Life or End of Sales, change request form will be
submitted to MCYS for approval.
Item No Description Qty
A PRODUCTION ENVIRONMENT [utilizing EGNC CLOUD infrastructure]

1 VIRTUALISATION FARM 01
1.1 Production Web Servers
(i) Microsoft Windows Server 2012, 64 bit Standard Edition, IIS, 8GB 1 unit
RAM, 100GB Hard disk Space
1.2 Production YSNet Apps Server 01 / DotNetNuke 01
(i) Microsoft Windows Server2012, 64 bit Standard Edition, IIS, 8GB 1 unit
1.3 Database Server 01
(ii) Microsoft SQL Server 2012, 64 bit x64 Standard Edition 1 unit
1.4 Middleware Talend/BI Petaho/BPM Joget Server 01
(i) Redhat Enterprise Linux Server for 32/64-bit x86, 8GB RAM, 200GB 1 unit
Hard disk Space
2 VIRTUALISATION FARM 02
2.1 Production Web Servers & DotNetNuke 02
2.2 Production YSNet Apps Server 02

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2.3 Database Server 02
2.4 Middleware Talend/BI Petaho/BPM Joget Server 02
Hard disk Space
3 CLOUD STORAGE / BACK-UP
3.1 Production Storage Requirements
(i) Netapps 4TB Usable Hard disk Space 1 unit
(ii) FortiBalancer 1000, 8 x 10/100/1000 ports, 2 x SFP ports (2SX SFP 1 unit
included) incl. Forticare support
B DISASTER RECOVERY ENVIRONMENT (COLD DR)
[utilizing EGNC CLOUD infrastructure]
1 VIRTUALISATION FARM
1.1 DR Web Servers & DotNetNuke
1.2 DR YSNet Apps Server
1.3 DR Database Server
1.4 Middleware Talend/BI Petaho/BPM Joget Server
Hard disk Space
1.5 DR Storage Requirements
(i) Netapps 4TB Usable Hard disk Space 1 unit
C DEVELOPMENT ENVIRONMENT [utilizing EGNC CLOUD infrastructure]
1.1 Database Server
(iii) VisualStudio 2012 Ultimate Edition 1 unit
1.2 YSNet Development Server
(i) Centos Linux Server for 32/64-bit x86, , 8GB RAM, 200GB Hard disk 1 unit
Space
D UAT & TRAINING ENVIRONMENT [utilizing EGNC CLOUD infrastructure]
1.1 YSNet Training Server 1

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1.2 YSNet Training Server 2
(i) Centos Linux Server for 32/64-bit x86, 8GB RAM, 200GB Hard disk 1 unit
Space
E OTHERS [NON-SYSTEM HARDWARE]
1. Ethernet cable & Fiber Patch Cord SC/FC 1 lot
2. Sony 65” wall mounted LCD widescreen full HD capable monitor with 7 units
wall mounting brackets and online capacity
3. Secured Door (using Biometric Access Control)
(i) AC-215 Networkable Controller c/w battery charger & back-up battery 1 unit
and server: VeriTrax Management Software
(ii) Rosslare AYC-W6500 PIN & Fingerprint Reader 2 units
(iii) ECP-05-WD: 600 lbs Electromagnetic lock, Emergency Door 1 lot
Release, Door Monitor, Installation & wiring incl. testing and
commissioning
4. Multimedia PC incl. Console and Online capability: DELL Inspiron 60 units
One 2330
5. Customized Multimedia PC table top mounting 60 units
6. Bosch Desktop Wireless PA system @ 30 users
(i) CURD Conference Control Unit with SD recorder and digital feedback 2 units
suppressor
(ii) Conference Chairman Unit Ultro 2 units
(iii) Conference Delegate Unit Ultro 58 units
(iv) Conference extension cable assy 5M 2 units
(v) Testing & Commissioning 1 lot
7. DP Titan Quad 1080p 3D projector incl. Titan Quadr Lens and 1 lot
calibration, training, testing & commissioning
8. Elitescreen VMAX380XWHPL US4 ceiling mounted large projection 1 unit
screen for Dewan DiGadong
9. Public Access Terminal: Dell Optiplex 9010 All-in-one 5 units
10. Inventory & Stock Control system 1 lot
11. Tagging station 2 units
12. Zebra ZM400 Barcode Laser Jet printer 2 units
13. CipherLab 1500 Hand-held Barcode scanner 5 units
14. Video Conferencing: Cisco Edge95MXP Precision HD camera with 1 unit
accessories
15. Video Conferencing: Cisco Edge75MXP Precision HD camera with 3 units
accessories
F OPERATION CENTRE (Consultant WMH Scope of Work)
1. Call Centre Desktops: Dell OptiPlex 990 Desktop Slim Tower PC 5 units
2. Call Centre Laserjet Printer: HP Laserjet 5200 1 unit
3. Call Centre Headsets: Plantronics type 5 units
4. Call Centre Network Cables and Misc. items inc. 3COM Layer 3 48 1 lot
Port switch 10/100/1000 switch & CAT6 cabling
5. Local File Server and GIS Database Server: Local (Virtualised) 1 unit

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Server Platform – Dell PowerEdge R710
6. Software purchased with server – Vmware vSphere 4.1 Embedded 1 unit
Hypervisor (ESXi 4.1)
7. Networked Backup solution: PowerVault NX300 NAS 1 unit
8. Rack & Rack Hardware
(i) 42U Rack Enclosure 1 unit
(ii) ATEN 17” LCD Console 1 unit
(iii) ATEN 8 Port KVM c/w Cables 1 unit
(iv) 24 Port Patch Panel 1 unit
(v) 12 Plug Power Board 1 unit
9. Call Centre Desktops: Dell OptiPlex 990 Desktop Slim Tower PC 5 units
10. Computer for Display: Dell Vostro 260s Discrete Slim Tower Desktop 1 unit
11. Samsung 650FP-2 65” LCD Full HD Wall Mounted Display Monitor 7 units
12. Belkin N900 Wireless Access Point 1 unit
13. Computer Workstations (cubical) with furnishings 10 units
14. Printer consumables 1 lot
15. Sharing with Ministry of Development’s Customer Care Centre System
Platform
(i) Project set-up 1 lot
(ii) Business Process Investigation 1 lot
(iii) Establish Test Environment and Build Prototype 1 lot
(iv) Proof of Concept and Demonstration 1 lot
(v) Maximo System Configuration 1 lot
(vi) Map Server Configuration (ArcGIS/AMSViewer) 1 lot
(vii) Pilot Testing and Refinement of Workflows 1 lot
(viii) Deployment and Rollout Support 1 lot
D SPORTS MEDICINE RESEARCH CENTRE (SMRC)
1 BIOMETRIC LAB
1.1 Northern Digital Optotrak Certus System full focus with Smart Markers
complete factory pre-calibrated system
(i) Optotrak Certus Position Sensor @ 3 cameras per position sensor – 2 lots
total 6 cameras
(ii) Mounting for Optotrak Certus Position Sensor 2 lots
(iii) NDI First Principle Real Time Motion Capture Data Acquisition & 1 unit
Basic Kinematic Analysis software
(iv) System Control Unit 1 unit
(v) Wireless Transmitter and Strober 1 lot
(vi) Smart Markers 011m 30 units
(vii) Accessories 1 lot
(viii) Operational & Technical Manual, Application Programme CD 1 lot
1.2 Visual 3D Advance Biomechanical Analysis Software 1 unit
1.3 Netting Cage 1 lot
1.4 Bertec Forceplates 4060 Series, size 400 x 600mm, capacity 4000lbs 1 lot
1.5 MYON 8 Channels Telemetric EMG System

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(i) EMG Transmitters Electrode 8 units

(ii) 16 ch Receiver Unit, Telemetric Interface 1 unit
(iii) ProEMG Lite Software 1 unit
1.5 Integrating with External Equipments (Forceplates, EMG, Analog 1 lot
Devices); 16 Analog, 8 Digital channels Analog Data Acquisition
Module
1.6 Quintic Coaching 2D Video Analysis Doftware 1 lot
2. CARDIO PULMONARY EXERCISE TESTING AND NUTRITIONAL
ASSESSMENT SYSTEM
2.1 Vmax Encore 229 System A
(i) PC with Installed System 1 unit
(ii) 12-Lead CardioSoft ECG Monitoring Unit 1 unit
(iii) Tango Corina for Blood Pressure 1 unit
(iv) Cycling Ergometer Compatible 1 unit
(v) Nonin SP02 Pulse Oximeter 1 unit
3. SPORTS MONITORING WEB-BASED SYSTEM
3.1 Yearly Subscription Athlete Monitoring Sports Monitoring Web-based 1 lot
System for 5 Teams and 5 Year Subscription: Advanced Fitness,
Canada
Table 3: Complete Listings of Hardware for YSNet
7.2 Network Diagram

Below is the YSNet Network Diagram that will ride on OGPC infrastructure. This
diagram will be submitted to OGPC team together with service form and form (a). If
in the event that OGPC team requires some changes, network diagram will be
revised to suit the changes.
EGNC MOF
10G Dark Fiber
Core Core
Switch Switch
Firewall Firewall
FortiBalancer 1000 (HA)

- To load balance
between Production 1 & 2
EMC Data Domain
Switch
Switch EMC Data Domain
NetApp
Filer NetApp
Filer
Production Production Testing &

Development DR
1 2 Training
Application Web Application Web Database Server Database Server Application Web
Server Server Server Server Server Server
Linux Server Linux Server

Database Linux Database Linux Database Linux
Server Server Server Server Server Server
VM Environment VM Environment
Figure 5: YSNet Network Diagram

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7.3 Software, System & Apps
Mobius applications are deployed internationally and are proven in terms of robust
and stability, simplicity and effectiveness of UI design, accuracy of reports based on
Web applications architecture. The need for users to anticipate current and future
requirements during software development is crucial. To achieve this, Mobius
application has been designed to be flexible and scalable. Mobius also anticipate for
future expansion plan therefore help reduce maintenance effort.
Mobius application allows partitioning by each independent module. Each modules
can be developed separately and being integrated with single database. Using this
method, modification of a certain modules has low risk of affecting other modules.
Mobius application shall provide a single interactive and integrated portal for all
existing and future applications/systems of MCYS and its departments. The portal
shall become the SINGLE WINDOW for access to all MCYS and its departments
applications/system with SINGLE SIGN-ON capability. Users shall only be required
to log-in once with a single ID and password at the portal to access other
applications/systems of MCYS and departments.
Below diagram shows the proposed Physical System Design.
Tablet!
Client!
Smart!Phone!
Client! Application!
Servers!
Internet!
PDA!Client!
Web!
Servers!
Database!
Servers!
Laptop!Client!
PC!Client!
Figure 6: YSNet Physical System Design
It is stated that “a study has been conducted to understand the various processes
involved in YSNet and recommended improvement processes has been identified in
streamlining the processes. The To-Be work processes and Gap Analysis
documentation are attached as Annex 2.1 - BPR Consultancy Report. Tenderers
need to re-confirm the findings and review the recommendations / conduct new
Business Process Re-engineering (BPR) in line with current changes and
requirements especially for new additional agencies, processes and functionalities”.
In view of that, the project vendor team of Business Analysts and system Analysts
will re-confirm the findings and review the recommendations / conduct new Business
Process Re-engineering (BPR) before any customisation work is carried out.
Detail Business Process will be determined during User Requirement Study phase.

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Below diagram shows the proposed Application Architecture Design.
Figure 7: YSNet Proposed Application Architecture Design
In summary, the project vendor will deliver all applications for YSNet that can be
access under a single logon window; to be installed and execute in the Application
Server. These applications can be accessed either via Intranet or Internet technology
depends on the locations and the security access level of the users. In addition the 4
existing application will be integrated into the YSnet environments so as the
information and reporting of these 4 applications can be accessed by all users in a
seamless YSNet environments.
Below diagram shows the overview of the proposed 3—Tiers System Architecture
Design.

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Figure 8: YSNet 3-Tiers System Architecture Design
The proposed YSNet application was designed using the 3-tiers application
architecture. 3-tier application architecture provides a model for us to create a
flexible and reusable YSNet application. By breaking up an application into tiers, we
only have to modify or add a specific layer, rather than have to rewrite the entire
application over, if YSNet decide to change technologies or scale up. YSNet
application consists of the following primary component layers:
i. The web/presentation tier incorporates our customized user interface
components.
ii. The user interface includes Graphical User Interface (GUI) components
and/or be completely text based. A user interacts with an application through
its presentation layer by clicking a button or filling up a form for submission.
iii. The application tier or business logic tier houses the application proper, this
means any domain specific knowledge components needed to power the
functionality of the application reside at this layer. All the business logic and
new Business Process Re-engineering (BPR) workflows requirements will be
built in here in the application.
iv. The data tier exists to allow the application layer to capture and maintain
application state data. The data layer takes the form of MS-SQL database in
the database server.

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Table below shows the complete listings of the software that have been proposed to
YSNet. For software that is End of Life or End of Sales or subject to the input from
OGPC team whether we only need to cater for GNOC1 (Active Site) deployment,
change request form will be submitted to MCYS for approval for the change of
software.
Product/
Item
Version Description Manufacturer Qty
No.
No.
A PRODUCTION+ENVIRONMENT
1. MS Windows Server 2012 Standard Edition
(i) P73-05897 WinSvrStd ALNG Lic SAPk MVL 2Proc Microsoft 6
(ii) P73-05898 WinSvrStd ALNG SA MVL 2Proc Microsoft 6
2. Microsoft SQL Server 2012 Standard Edition
(i) 7NQ-00302 SQLSvrStdCore ALNG LicSAPk MVL 2Lic CoreLic Microsoft 2
(ii) 7NQ-00292 SQLSvrStdCore ALNG SA MVL 2Lic CoreLic Microsoft 2
3. Red Hat Enterprise Linux Server
(i) Red Hat Ent Linux Server for 32/64-bit x86 Redhat 2
4. BI
Pentaho
(i) Business Pentaho Business Reporting Pentaho 2
Analytic
5. Middleware
Talend
(i) Talend Open Studio VS 2.0 Integration Talend 2
Open Studio
6. Portal, Document Management System (DMS)
(i) DotNetNuke DotNetNuke Enterprise Edition DotNetNuke 2
7. Business Process Management (BPM)
(i) Joget Joget Workflow V3 Joget.org 2
8. Antivirus Software
(i) EPB-CU Endpoint Protection-Business-Competitive Upgrade Sophos 8
9. SSL Certification
(i) Digicert SSL Plus Digicert 1
B DISASTER RECOVERY ENVIRONMENT (COLD DR)
3. Red Hat Enterprise Linux Server
(i) Red Hat Ent Linux Server for 32/64-bit x86 Redhat 1
4. BI
Pentaho
Analytic
5. Middleware
Talend
Open Studio

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Product/
Item
Version Description Manufacturer Qty
No.
No.
9. SSL Certification
(i) Digicert SSL Plus Digicert 1
C UAT/TRAINING ENVIRONMENT
2. Centos Linux Server
(i) Centos Linux Server for 32/64-bit x86 Centos 1
D DEVELOPMENT ENVIRONMENT
3. Microsoft Visual Studio
(i) 9JD-00050 VSUItwMSDN ALNG LicSAPk MVL Microsoft 1
(ii) 9JD-00053 VSUItwMSDN ALNG SAP MVL Microsoft 1
3. Centos Enterprise Linux Server
(i) Centos Linux Server for 32/64-bit x86 Centos 1
5. BI
Pentaho
Analytic
6. Middleware
Talend
Open Studio
Table 4: Complete Listings of Software for YSNet

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7.4 Operation Centre (By Konsultan MWH)
7.4.1 Technical Skills and Track Record
This section introduces the key resources who will be engaged on this project. The
schematic below presents our proposed management structure.
Mohamad Zin Haji Salleh Dato Mat Suny Md Hussein
Client Service Manager Project Director
Glenn Fawcett Richard Chua

Project Manager Deputy PM
Richard Chua Marc Robson Raymond Chia

Maximo Project Technical Lead IT Support
Configuration GIS / Maximo
Md Hatta Mahfulz Wan Farah Nabilah

Maximo Support GIS and Mapping
Figure 2.1 Project Team Delivery Structure
Konsultan MWH has a strong locally based group of engineers and designers who
will be responsible for delivering this project.
Dato Paduka Dr Mat Suny Md Hussein

Dato%Mat%Suny%will%provide%high%level%directorship%to%this%project.%
Mohamad Zin bin Haji Salleh
Mohamad Zin will ensure the project stays on track and delivers to Client expectation. He will provide an open
line of communication with senior management and play a key role in stakeholder communication.
Glenn Fawcett%%
Glenn%will%be%the%PM%for%this%project%and%ensure%it%is%completed%on%time.%%He%will%lead%the%upfront%business%
process%workshops%to%ensure%the%project%Needs%and%Outcomes%are%clearly%defined.%%Glenn%will%prepare%project%
reports%and%provide%overall%direction%to%the%project%team%drawing.%%Glenn%has%been%resident%in%Brunei%for%six%
years.%
Richard Chua
Richard%will%fill%a%dual%role%assisting%Glenn%in%dayEtoEday%project%management%tasks%and%working%with%Marc%on%
Maximo%configuration%tasks.%%Richard%has%worked%with%Maximo%in%Brunei%since%2005%and%as%an%engineer,%
provides%a%critical%link%between%the%IT%world%and%the%end%users%of%the%system.%%Richard%is%a%Brunei%national.%
Marc Robson%%
Marc%has%extensive%GIS,%network%and%IT%development%and%deployment%expertise%and%will%lead%the%technical%team%
for%this%project.%%He%has%over%15%years%work%experience%in%Asia%and%relocated%to%Brunei%in%2009.%%He%has%been%an%
integral%part%of%the%MOD%projects%and%demands%quality%results.%
Raymond Chia
Raymond%is%a%Brunei%PR%and%will%provide%general%IT%support%%during%the%rollEout%phase%of%the%project
Mhd Hatta Mahfulz and Wan Farah Nabilah
Hatta%and%Farah%will%be%involved%in%onEjob%training%of%end%users,%monitoring%the%rollEout,%noting%system%
enhancements,%channelling%user%feedback%to%the%design%team%and%auditing%system%uptake%and%adherence%to%
documented%procedures

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7.4.2 Methodology
This section outlines the key aspects of our implementation approach
STAGE 1 STAGE 2 STAGE 3

Investigation and Proof Detailed Design and Additional Embedment
of Concept Rollout Tasks Post-Rollout
1.1 Project Setup 2.1 Configure Maximo 3.1 Enhancements to PABX

1.2 Business Process 2.2 Configure ArcGIS and Call Management
Analysis 2.3 Pilot testing and 3.2 Additional Data
1.3 Establish Test Refinement of Collection and
Environment and Build Workflows Procurement
Prototype 2.4 Deployment and Rollout 3.3 Full Support and
1.4 Proof of Concept Support Embedment Services
Demonstration
Management Review # 2
Management Review # 1
STAGE 1: INVESTIGATION AND PROOF OF CONCEPT
Key Outcomes
The key outcomes from this phase will be reviewed at Management Review Meeting
# 1. They will include:
! Confirmation of scope and concept for detailed design in Phase 2
! Draft workflows identified and agreed (i.e. what processes the project will
improve)
! Preliminary configuration of Customer Service application loaded with sample
data for demonstration
Task 1.1: Project Start-up

Start-up and Mobilisation Konsultan MWH has already put considerable investment
and thought into the preparation of this project plan to ensure a quick start can be
made. The first task will be to refine the plan and gain acceptance between parties –
in particular we will need written agreement from MOD to share their AMS production
system with MCYS. Glenn Fawcett and Marc Robson will meet with you and key
stakeholders to go through our plan. Once accepted we will begin mobilising our
team.
Change Management It is important to the long-term success of this project that

MCYS work with MWH personnel throughout all phases of the project to facilitate the
successful implementation and transfer of knowledge to MCYS staff. This will
include the allocation of some project tasks to MCYS staff (e.g. participation in
workshops, providing list of stakeholders, main facilities and the likes). It is MWH’s
experience that the best form of training is “doing” and the earlier MCYS staff are
engaged in the process the more effective and independent they will be at the end of
the project.

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During the early change management process we will identify counterparts
(champions) with MCYS in each of the key areas (e.g. IT Administration, Call Centre
etc) who will become responsible for ensuring that systems and processes
introduced during this project are adopted and adhered to. These “champions” will
be vital links into the organisation and will be called upon frequently during Phase 1
and 2. They will form an integral part of our team.
Project Workspace at MCYS Experience has proven that the introduction of a

“project workspace” on your premises provides a better team environment and allows
your team ready access to our staff when they are working on site. If a small area is
available we will provide any additional furnishings and IT as required.
Project Execution Plan (PXP) This methodology and any refinements discussed with
you will form the basis of our project execution plan (Quality Plan). The Plan will also
detail monthly reporting requirements, reporting lines, financial forecasts and key
deliverables.
Task 1.2: Business Process Analysis

Review Systems and Scope We will commence the project by completing a review of
existing systems, data and work processes and we will discuss the project drivers
and high level objectives with your project manager. This will give us a good
understanding of the project drivers and allow us to plan the BP Workshops.
Business Process Workshops We will conduct two ½ day workshops to explore the
current state of work processes associated with Customer Service Management. We
will need a cross section of people (8-10) to attend these workshops so that we may
understand the full end-to-end processes targeted for process improvement:
• Management of the various forms of contacts between MCYS and their clients
• Management of customer service requests and resulting MCYS activities
• Management of youth and sports programmes and activities
• Client Service Management (CSM) and monitoring
• Consolidated reporting for better decision and policy making
The workshops involve exploring issues, problems and concerns with existing
procedures and identifying gaps based on our expertise and knowledge of global
best practice. Following the workshops we will present the core end-to-end process
areas we will target for improvement.
We will also draft high-level workflows of each process area and these will form the
basis of defining the scope of improvements. The improvements will be introduced
through a combination of streamlined processes, concise manuals, software support
systems (Maximo and ArcGIS) and effective on-job training.
Once we have clearly stated the “Unmet Needs” and “Core Improvement Objectives”
for this project we will confirm the stated Functional Requirements of the system.
We will also confirm the appropriateness of leveraging the MOD solution

(Maximo/ArcGIS) to meet the needs defined above. We expect the economies
gained thru a “single government system” approach and advantages of enterprise
architecture.

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Example workflow for “Responding to Tanker Requests” (Department of Drainage and Sewerage)
Investigate Available Data Sources and Systems We have not budgeted for any
data collection under Stage 1 and 2 of this project. We will investigate existing data
sources within MCYS and under this subtask we will gather the information and
determine what can practically be incorporated in the Phase 1 rollout. This will
include investigating the current use of iMMS for building maintenance and how this
asset base can or should be integrated.
Task 1.3: Establish Test Environment and Build Prototype

Virtualised Development Environment The Ministry of Development AMS servers at
EGNC have been established in a “Virtualised Machine” environment (VMWare). A
VM is a tightly isolated software container that can run its own operating systems and
applications as if it were a physical computer. A VM behaves exactly like a physical
computer and contains it own virtual (ie, software-based) CPU, RAM hard disk and
network interface card (NIC). While VM’s can share the physical resources of a
single host computer, they remain completely isolated from each other as if they
were separate physical machines.
Virtualisation dramatically improves the efficiency and availability of resources

and applications. In the traditional “one server, one application” model, internal
hardware resources are underutilised and operational and management costs are
relatively high. Virtualisation technology has the following core beneficial
characteristics:
• Compatibility: VM’s are compatible with all standard x86 and x64 computer
hardware.
• Isolation: VM’s are isolated from each other as if physically separated
• Encapsulation: VM’s encapsulate a complete computing environment
• Hardware independence: VM’s run independently of hardware
• Hardware utilisation: Correctly configured VM’s efficiently use available
hardware resources, thereby allowing a “green” solution which uses less energy
and saving operators money on management expenditure.
• Mobility: VM’s can be easily moved/copied between physical servers and data
stores to facilitate replication, data backup and disaster recovery operations.

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Physical servers in our architecture will be installed with VMware ESXi software
which is a “bare-metal” hypervisor that installs directly on top of a physical server and
partitions it into multiple virtual machines that can run simultaneously, sharing the
physical resources of the underlying server. This innovative architecture operates
independently from any general-purpose operating
system (eg. Windows 2008 Server), offering improved
security, increased reliability, and simplified
management. The compact architecture is designed for
integration directly into virtualisation-optimised server
hardware, enabling rapid installation, configuration, and
deployment. Each VM represents a complete system,
with processors, memory, networking, storage and BIOS,
and can run an unmodified operating system and
applications.
VMWare Virtualisation Environment
We will establish a standalone Development Environment for use during the MCYS
pilot configuration and testing stage.
Configure CSM Software We have spent considerable time investigating and

sourcing a single enterprise solution that is proven internationally and is currently
meeting the Customer Service Request requirements for the Public Works
Department. The Maximo work management system has many modules which can
be enabled. For MOD we have focussed on three of the six core modules, namely:
" Service management: Provides for consistent

service management processes, allowing end users
to submit new service requests as well as track and
update open service requests.
" Work management: Allows work planners to create
job plans and preventative maintenance schedules,
match job tasks to available resources, establish
priorities, and track critical maintenance activities.
" Asset management: Allows the efficient tracking and
management of asset and location data throughout
the asset lifecycle.
We suspect MCYS will require further enhancements to functionality enabled under

the Service Request module for MOD in order to meet the “draft” functionality
requirements. In addition, we will investigate functionality available under the
Contract Management module to support workflows surrounding the management of
contracts between MCYS and its Clients.
Our proposed solution will provide MCYS with the following key outcomes:
! An easy to use intuitive application
! An enterprise solution that is scalable and highly configurable (it can be made
very simple)
! A browser-based architecture – it can run on any machine without installing
software
! Map based interface – you can switch between map and database views
! ESRI certified – our solution integrates seamlessly with desktop GIS (ArcMap)
! A global user base – there are regular User Conferences for Maximo and
ArcGIS users around the globe. You will be part of a wider AMS community.

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! Linked work history – you can see the past and planned inspections, costs and
maintenance regimes when viewing individual assets
! SCADA generated PM’s – you can trigger inspections and PM’s based on pre-
defined readings trigger ranges
Task 1.4: Proof of Concept and Demonstration

The culmination of this work stage will be the “proof of concept” presentation.
Effective change management dictates that we must expose users to the system
early in order to manage expectation and solicit early feedback and buy-in to the
direction of the project. While MCYS have to some extent seen the general solution
provided to MOD, this task is still considered important and will be completed within 3
months of the Notice to Proceed.
STAGE 2: DETAILED DESIGN AND ROLLOUT
Key Outcomes
The key outcomes from this phase will be reviewed at Management Review
Meeting # 2. They will include:
! Final draft of process workflows
! Users trained and competent in system use
! Final configuration of applications (Maximo/ArcGIS)
Task 2.1: Maximo System Configuration

Maximo provides asset management, work management and client service
management capabilities to help companies maximise productivity and improve their
decision making effectiveness. Comprehensive reporting and analytic capabilities
help managers track work assignments through custom dashboards and key
performance indicators (KPIs).
The areas highlighted in the figure below are the core modules we believe will be
required to meet the draft Functional Requirements and which will be confirmed
following the business process workshops. There will be additional licensing costs
payable to IBM for the use of these modules over and above the licensing levels in
place for MOD. Our fee proposal includes an allowance for this.
Maximo Work and Maintenance Management Software by IBM

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The key benefit of a proven solution like Maximo is its level of “configurability” out of
the box to fit the needs of a given implementation. We don’t see any need to
“customise” (via coding) Maximo for the MCYS implementation.
Note that the functional requirements desired by MCYS for its Customer
Service Management system will require us to configure some changes into the
workflow and structure deployed at MOD’s ‘140’ centre. We believe these
improvements may also benefit MOD. Once configured on the MCYS
deployment we would recommend showing to MOD and if they wish to adopt
we could implement the changes free of charge. This collaboration further
highlights the benefits of an enterprise deployment.
Note that the functional requirements desired by MCYS for its Client/Customer
Service Management
History of Maximo: MRO was first founded as PSDI back in 1968, where they had
continuous success in Project Management up until 1988 when they decided to
move into the client/server market with an
Asset Management System called Maximo.
1991 saw the first Windows Based client
server release of Maximo, with the first web
based release coming in 2001. Maximo 6
was made available in April 2005 taking the
web based approach even further by
making all aspects of the system, including
system setup and database configuration,
web based . IBM Corporation acquired MRO
in 2006 and Maximo is now part of the IBM
Tivoli Software group.
Maximo Browser-based User Interface
Our fee proposal for this task also includes the procurement of hardware.
Task 2.2: ArcGIS and Webmapping Configuration

To spatially enable our solution we
will deploy industry proven products
from ESRI ArcGIS® familly of
Geographic Information Systems
(GIS) applications. ArcGIS is an
integrated collection of GIS software
products that provides a standards-
based platform for spatial analysis,
data management, and mapping.
The software is scalable and due to
its design architecture is easily
integrated with other applications
such as Maximo.
MOD’s Browser-based Spatial Data Interface
ArcGIS software is used to capture, create, organize, maintain, analyse and visualise
information related to location. Among these core capabilities, mapping - i.e., the

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visualization of location-based data - is by far the most recognisable function that
GIS systems perform. Other fundamental GIS capabilities that are highly valuable in
the asset management context include proximity functions to more quickly determine
adjacency, nearness, shortest distance, shortest path and other related functions.
Provided a data sharing agreement is agreed between MOD and MCYS, the
“AMSViewer” application will provide MCYS staff with quick access to mays of Active
service requests, road search functions, maps of population demographics and any
other key spatial data that is available within the Ministry.
This item includes a budget to procure a single desktop ArcGIS editor license to
enable MCYS to print maps and keep any spatial data up to date.
Task 2.3: Pilot Testing and Refinement of Workflows

Under Task 1.4, MCYS senior staff will get a glimpse of the core system functionality
and be led through broad workflows to give them confidence in the solution. This
Task is about fine tuning the solutions configured under 2.1 and 2.2 and
progressively exposing them to end users in a Development environment.
Some parts of the system may actually go “live” early in this task and users will be
asked to run them in parallel with existing processes. For example, the recording of
complaints could go live but MCYS staff continue to use the paper forms in place at
present.
Piloting of the system in a Development (test) environment will allow us time to see
how users interact with the system and make adjustments as needed. We will also
assess the appropriateness of standard coding and the way information is entered
and retrieved from the system.
Task 2.4: Deployment and Rollout Support

Deployment Experience has proven that our knowledge transfer methods work in the
Brunei environment. They are based on having core team of local MWH and
Government “trainers” who work with all end users to deliver on-job training. We run
formal training
Rollout Support Experience has proven that our knowledge transfer methods work in
the Brunei environment. They are based on having core team of local MWH and
Government “trainers” who work with all end users to deliver on-job training. We run
formal training workshops immediately prior to systems going live in a test
environment so users follow-up the workshops with practical application of their
skills. Another key to successful knowledge transfer is to have a test environment
where users can “play” without impacting system integrity or data quality.
During the first few weeks of the rollout we will have at least one of our staff full time
in the Call Centre to assist staff when required. We always expect the unexpected
during the go-live process no matter how prepared the project team and how well
thought out the process, refinements always occur during the initial few weeks of a
go-live. Our local team, with its proven technical expertise and roll-out experience
can rapidly respond to these “unforeseen” refinements.
Often however, it is the users understanding of the system and its functionality that
cause problems during a go-live and once again having a full-time staff member on
site will mitigate these issues.

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Post-Rollout Support We will continue to provide on-call support following the initial
2-3 week go-live period. This 2-month post-implementation support period will
include regular visits to the centre and remote reviews of the data quality and
integrity (we will be able to access your system from our established site office at the
Department of Roads)
SMS Operating Costs Part of our envisaged solution is the enablement of an sms
message service to enable sending alerts, acknowledgements and reminders to
stakeholders and customers. The extent of messaging will be determined during the
workflow mapping process (Task 1.2). Under this item in our financial proposal we
have budgeted for 12-month of usage costs associated with the message server
(but not the recipients of the sms)
STAGE 3: ADDITIONAL EMBEDMENT TASKS POST-ROLLOUT
Key Outcome
These tasks are all subject to available funding and can be implemented
independently. However, our experience shows that it is a false economy to attempt
to implement a sustainable change in six months. We recommend careful
consideration of these “additional” items as we believe they will guarantee
embedment of the change and we believe they will increase the benefits of the
system.
Item 3.1: Enhancements to PABX and Call Management

Based on our experience with the MOD’s ‘140’ Call Centre we expect MCYS could
benefit from an upgrade to its PABX system to accommodate enhanced call
management. At the time of preparing this proposal we had not had the opportunity
to review existing systems but preliminary discussions support our supposition.
The improved solution implemented at the ‘140’ centre enables:
# Real-Time, live display of call traffic flow: All calls being received, being
answered, having been abandoned and completed can be displayed for the
supervisors monitoring.
# Intelligent Call Routing: Based on location of call or caller interaction
Example Call Flow Built into MOD’s ‘140’ PABX System

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# Agent Assignment: Agents can be properly assigned to manage calls based on
their skills-set (e.g. by language, by level of experience, by service, etc.)
# Full Call Centre Reporting: Real-time recording of metrics such as
- Call Statistics (no. of calls per given xx period (day, time, date, hours etc)
- Calls Answered and Abandoned Calls
- Agent Call Performance
- Agent Operation Statistics:
Time spent Logged-In/Out within specified period (minutes, hours, whole day).
# IP Agent Terminals: Call Centre agents can manage calls through the IP
Softphone via their PCs. This gives them more mobility and ability to complete
other tasks while on call.
# IP Voice Recording: All inbound (or outbound) calls made to/from the Call
Centre are recorded and can be used for the following purposes:
- Historical evidence of calls made (used during disputes or unreasonable
complaints)
- For assessments of agents qualities on call scenarios (used for improvement).
- These recorded calls are archived for up to two months
# Caller ID: Via the Telbru lines the system captures incoming telephone
numbers.
# Busy Call Announcements: Once all agents are occupied at the same time, a
recorded announcement will be played to the next caller informing them that all
operators are busy and giving them a choice to hold, hang-up or leave a
message. If callers desire to wait and hold, the system will automatically patch
them through the next available agent.
# LAN Interface & Supervisor Tools: This feature enables the Supervisor to
monitor and assess call centre operation even if he or she is seated on another
floor, department or building. The supervisor terminal has all the facilities
necessary to monitor the call centere operations along with executive features
such as Call Eavesdropping to listen to an ongoing call to assess how an
operator answer or entertain the caller.
A provisional budget of B$215,000 has been recommended for procurements and

consulting support under this item and would be scoped more fully should Stage 3
budgets be approved. The sum includes an allowance for procurement of non-
critical hardware items.
Item 3.2: Additional Data Collection and Procurement

It is fully expected that once the system is live and being utilised, MCYS will see the
benefit in additional data collection. This will possibly include:
" Capturing basic asset information at facilities
" Capturing the location of relevant facilities and landmarks to improve search
functions
" Contributing to the procurement of Survey and Lands Department data
" Sourcing and loading demographic data from latest Census
" Creating additional spatial datasets (e.g. social, poverty, landuse)
" Entering Client data from historic records
" Entering Contract information from existing records
A provisional budget of B$400,000 has been recommended for this item and would
be scoped more fully should Stage 3 budgets be approved.

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Item 3.3: Full Support and Embedment Services
Following Practical Completion of Stage 1 and 2 we recommend a 2-year support
agreement be entered into which will provide the following:-
Hardware Maintenance and Support All hardware implemented for this project
(Appendix D) will be supported under Dell’s service agreement from the time of
installation to the following levels:
- 4 years enterprise-wide hardware support contract: (7x24) 2-hr onsite
- 5 years “keep your hard drive” data protection
- 5 years Proactive Maintenance service
IT Support Technician This is the first line of support provided by our onsite IT
technician and GIS technicians (50% of full-time equivalent). Our experience shows
that the majority of service requests relate to minor issues which they will be capable
of dealing with directly. Our IT technician will become part of the MCYS office.
While their primary responsibility will be to support the CSM environment they will be
available to the whole Ministry to assist with day-to-day IT tasks such as installing
printers, cleaning viruses, upgrading software, adding users to the mapping
application and the likes.
CSM System Support In addition to the above hardware and general IT support we
will provide wider Maximo/ArcGIS support for a period of 2 years. MWH has
estimated that a total of 240 hours per year (~8 weeks) of support from Marc Robson
and Richard Chua will be sufficient for providing system refinements, custom
reporting, advanced training and general trouble shooting needs.
This 240 hours of support will be provided at the request of MCYS or if the need is
identified by our on-site technicians. Hours will be tracked and reported in our
quarterly claim. The two years of Maximo maintenance support is also budgeted
under this item.
A provisional budget of B$310,000 has been recommended for this item and would
be scoped more fully should Stage 3 budgets be approved.

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7.5 Sports Medicine and Research Centre (By McQuipp)
• As the YSNet project tender’s partner for Danawan Technologies, Mc. Quipp has
fully complied with all the relevant product specifications that are required in the
tender.
• We are also committed to provide the product installation, commissioning, testing
and end user on-site training.
• Maintenance and service on the equipment will be provided as per the stated
period in our document.
7.5.1 Hardware and Software for SMRC
• Motion Capture System – Optotrak

• Cardio Pulmonary Exercise Testing – Vmax System
• Sports Monitoring Web-Based System – AthleteMonitoring.com
7.5.1.1 Motion Capture System – Optotrak
Optotrak Certus HD is a powerful and flexible Dynamic Measuring Machine (DMM)

for 6DOF motion tracking and analysis applications. The Certus HD Position
Sensor uses high- speed, real-time digital photogrammetry and optical triangulation
techniques to track the precise 3D positions of targets over a large volume. The
system can determine the position and orientation of many moving objects by
generating thousands of data points per second in real time. The Certus HD DMM
can analyze and report data in either a fixed frame of reference or relative to
another object’s local coordinate system.
This non-contact tracking method does not influence the natural dynamics of
motion, overcoming the limitations of conventional displacement sensors, strain
gauges and accelerometers. With exceptional resolution and range, the system is
equally capable of measuring both the fine subtlety of small movements and the
gross dynamic behavior of large motions. The lightweight, portable design allows
you to quickly conduct testing and analysis wherever it is required.
• Conduct testing and analysis wherever it’s required with a portable DMM
• Pre-configured system allows immediate use right out of the box
• Preserve the natural dynamics of motion with a non-contact tracking method
• Trigger and synchronize third-party devices with a straightforward interface
• Simplify testing setups and analysis with intuitive First Principles software
• Link multiple Position Sensors to produce very large measurement volumes

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ADVANCED MOTION MEASUREMENT SOLUTIONS FOR RESEARCHERS
For more than 20 years, leading edge research organizations throughout the world
have relied on NDI for innovative measurement solutions. NDI measurement
systems are used in various research fields such as:
• Gait analysis • Physical rehabilitation • Motor control research
• Kinesiology • Biomechanics • Neuroscience research
• Speech therapy • Spine research • Ergonomics
Researchers worldwide depend on data collected with NDI’s motion measurement
systems. NDI’s Optotrak Certus is the first choice among researchers requiring
exceptional accuracy, high speed data collection or real-time feedback.
The speed and accuracy of NDI’s Optotrak Certus allows for the capture of
significant data that would be missed at slower collection speeds and lesser
accuracies.
Custom software programs can be easily adapted through NDI’s application
programmer’s interface, allowing for unique experiment design, including real-time
feedback. Additionally, NDI’s standard software allows for powerful data collection,
transformation and viewing.
NDI’s Optotrak Certus, with optional components, can simultaneously collect data
from force plates, eye trackers, EMG systems, foot pressure sensors and many other
peripheral devices.
NDI provides the solutions to make your research a success.
OPTOTRAK CERTUS - ACCURACY, SPEED AND FLEXIBILITY

O P T O T R A K C E R T U S - A C C U R A C Y, S P E E D A N D F L E X I B I L I T Y
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• Easily transportable
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NDI INTERNATIONAL
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or a unique volume.
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7.5.1.2 Cardio Pulmonary Exercise Testing – Vmax System
Introducing the Vmax Encore, the

culmination of Pulmonary Function and
Cardiopulmonary stress testing
technology in which VIASYS
Respiratory Technologies continues to
be an industry leader.
Building on the advantages of Vmax
Legacy and Vmax Spectra, this expert
team now introduces the Vmax Encore,
a highly efficient and extremely flexible
system containing all of the test suites,
features and capabilities of modern
testing systems in one fully integrated
and compact system.
From large teaching facilities to small
community hospitals, research centers,
physician groups and small
independent labs, Vmax Encore will
provide the quality patient diagnostic
testing capabilities that you’ve come to
expect from the Vmax family of
products and VIASYS Respiratory
Technologies (SensorMedics).
Vmax Encore now incorporates Impulse Oscillometry (IOS), a VIASYSTM proprietary
technology, for patients who will benefit from effort-independent pulmonary function
testing. Now with unparalleled data acquisition capabilities, workflow efficiencies,
seamless data flow to the patient electronic health record (EHR) and security
features to satisfy HIPAA requirements, Vmax Encore is much more than a
measurement instrument; it is a complete pulmonary and cardiopulmonary testing
solution.
KEY FEATURES:
• New Effort-Independent Testing Vmax
Encore now offers Impulse Oscillometry. IOS provides effort-independent
pulmonary function testing.
• Improved Cardiopulmonary Exercise Testing
Unique mixing chamber provides high mixing efficiency in a small package, true
breath-by-breath measurements analyzing both inspired and exhaled gas
concentrations.
• Simplified Flow Calibration
Achieve high accuracy with less effort – minimizing testing preparatory efforts
and maximizing available patient testing time.
• Enhanced User Interface
Enhanced interface visibility allows more focus on the patient. The highly
intuitive user interface minimizes learning time for new Vmax users.
• Superior Data Management
Acquisition, storage, transmission, analysis, reporting and encryption capability.
Backward compatibility with all archived Vmax data.

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• Enhanced Data Interpretation Framework
Flexibility to customize the automated interpretation schema – maximizing the
ability to automate data interpretation and handling, and freeing more time for
patient care.
• Seamless Integration with the Hospital Information System (HIS)
Transmitting patient data to the Electronic Health Record (EHR) faster while
eliminating the chance of errors.
• Unparalleled Workflow Efficiencies
Software and testing procedure formats that provide more time for patient care.
• Highly accurate and stable testing data
Mass flow sensor technology with real-time gas temperature sensing and
dynamic BTPS correction capability.
• Revolutionary fast gas analysis technology
Allows a full suite of patient testing capabilities – enabling the facility to serve a
larger patient population.
• Attractive physical package with enhanced ergonomics
Greater flexibility and more configuration options maximize comfort and ease in
the patient testing environment.
• Highly Efficient Testing Procedures and Low Cost of Ownership
• Automated Quality Assurance Features
Automated features help ensure compliance with ATS and ERS testing
standards – empowering the practitioner to perform high quality testing
maneuvers.
7.5.1.3 Sports Monitoring Web-Based System – AthleteMonitoring.com
Recent research performed on Olympic athletes shows that efficient overtraining

prevention programs must focus primarily on:
• Monitoring and individualizing training load

• Monitoring athlete’s fatigue, stress and recovery

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However, as implementing an individualized training approach is critical to
performance it is also very time consuming and often nearly impossible to do without
the help of the proper technology.
AthleteMonitoring.com has been designed to address this issue. Powerful, easy-to-

use and entirely customizable, AthleteMonitoring.com is the perfect solution to:
• Quantify training load, calculate training strain and monotony

• Identify tired athletes
• Prevent overtraining and injuries
• Analyze athletes satisfaction with training
• Monitor fatigue and recovery via questionnaire
• Assess athlete's training tolerance and recovery needs
• Manage fitness and health testing programs
• Track injury and rehabilitation programs
• Identify the causes of injuries
• Centralize your data
• Enhance team communication and synergy
• Improve data management and security
• Save time
MOBILE READY
• Real-time data entry via browser or mobile devices
• Data can be entered by coaches and athletes from separate locations
• Individual or group reports can be generated from anywhere
• Athletes can access their results and reports online.
UNIQUE FEATURES
• Team monitoring dashboard
• Daily email alerts
• Monitors individual and team training load and analysis using the session RPE
(sRPE) method
• Modular structure: training monitoring, fitness testing, questionnaire, feedback
collection, injury tracking information
• Track date over months and years
• Automatically interpret test results with sport-specific standards
• Collect and analyze athletes' feedback after training and competitive events
• Track injuries and record injury history
• Manage rehabilitation programs
• Secure, user friendly and accessible 24/7 by all major web browsers and mobile
devices

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REAL-TIME, IN DEPTH ANALYSES
Team Dashboard with real-time calculation of training and overtraining indicators
In-depth analysis of training activities, RPE and level of satisfaction/enjoyment
Calculation or training load, monotony, strain for the entire team.

Daily, weekly, monthly or yearly analysis

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8.0 Communication Plan

Communication is another important criterion to manage all project activities. The
communication plan will enable the project team members consist of the
Danawan/MCYS project team members to work towards a common objective of the
project.
The communication plan has the following objectives:
1. Provide all team members and stakeholders with timely and suitable
information about the project implementation process.
2. Communication with stakeholders in ways that respond to their needs.
3. Communicate implementation schedules and progress.
The Communication Plan for the MCYS YSNet Phase II Project consists of the
following:
1. Establish a contact list of Project team members for the Danawan and MCYS.
2. Monthly Project Status meeting for working committee to:
• Update all stakeholders on progress of the project.
• Review project progress and issues.
• Evaluating the management, quality and technical methods, tools and
process used.
3. Monthly Project Steering Committee meeting (or as and when needed) to:
• Update the senior management team on the overall progress of the
project.
• Discuss and resolve critical issues or high impact change requests.
• Seek approval for changes to project plan.
4. Project Closure Meeting
• Agree the completion and closure of the project.
5. Points of Contact and Escalation Process relating to:
• Commercial and Legal: Danawan - Account Manager
MCYS – Project Director
Escalation – Project Steering Committee
• Project Matters: Danawan – Project Manager
• Documentation: Danawan – Project Manager
• Change Request (if any): Danawan – Project Manager
6. Information Dissemination via:
• E-mail,
• Written Communications – Letter or Faxes

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9.0 Issue and Change Management

9.1 Issue Management
Issue Management is issues identified by individuals of the project vendor project
team members, MCYS or the sub-contractor(s). Issues will not be recognized unless
they have been documented on the Issue log. All issues must be prioritized on the
form in accordance with the priority definitions located on the form. All issues are to
be signed, dated and forwarded to the Danawan Project Manager to maintain a
separate issue log to record and monitor all issue related to this project scope.
Any issues requiring senior management attention will be recorded and highlighted in
the monthly Project Progress Report. High priority issues that are not addressed and
closed in 3 business days will be escalated to the MCYS.
An issue will not be considered closed until it has been acknowledged resolved in the
project meeting or notify via email.
The table 5 below shows the sample of the Issue Management Log:
YSNET Phase II Project

Issue/Problem Log Dated: 10 July 2013
ID Issue Originator Issue Date Assigned Date to Proposed solution/Remark Status
No Priority Raised to be
(L/M/H) resolved
1 Identified equipment deviation list in Bill of Kiong High 10-July-13 Hj Zaini 31-July-13 Identify the equipment which are EOS In
Materials due to End of Life, End of Sales, or EOL so that Change Request can Progress.
Technology Update, etc. be submitted as soon as possible to
MCYS for approval.
2 Change of software to be installed in Kiong High 10-July-13 Hj Zaini 31-July-13 Identify the software which are In
OGPC Infrastructure since software are needed at GNOC1 so that Change Progress.
only needed at GNOC1 (production site) Request can be submitted as soon as
possible to MCYS for approval.
Priority : Low, Medium, High

Status: O = Open, C = Closed, A = Approved, D = Deferred, I = In Process, N = New, R = Rejected
Private & Confidential 1

Copyright © 2013 Danawan Technologies Sdn Bhd | All rights reserved.
Table 5: Issue Management Log
9.2 Change Control Management

The Change Control Management procedures will apply in the event that the change
requires additional cost or affect scope items or schedule adjustments. Changes to
the scope may lead to changes to the duration/schedule and cost of the project.
The Change Management Process, rules and responsibilities for identifying,
recording, assessing, authorising, and implementing changes arising for the entire
project life cycle shall be in line with clauses stipulated in the project contract.
The table 6 below shows the sample of the Change Request form:

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Table 6: Change Request Form

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10.0 Risk Management
Each risk identified will be assessed in terms of the impact it could potentially have
on the success of the project and a risk management strategy will be identified which
is commensurate with this potential impact. In this project, all critical project risks
identified and mitigated must be formally documented in the risk log, managed,
tracked and reviewed periodically.
The project risks are classified in 3 major categories as following:
- H = High Risks
- M = Medium Risks
- L = Low Risks
The High Risks activity should be reviewed regularly and updated periodically.
Within the stipulation timeline for an uncompleted task the contingency plan is invoke
immediately to mitigate the risk. This activity is critical that fall in the project critical
path activities.
The Medium Risks are activity which is not so critical but they can impact project
timeline should the overrun is too long. The activity is also reviewed regularly and
updated periodically. This activity does not fall in the project critical path activities.
The Low Risks are activities that are not critical. It does not cause any impact to the
project timeline.
Danawan project management team in collaboration with MCYS will initiate the
process of identifying key risks at the initiation stage of the project. This list is not
intended to be all-inclusive since every risk cannot always be anticipated at the start
of the project. The risks that are identified here are those that are foreseen at the
initiation stage. It describes risks from both MCYS & Danawan’s perspectives.
The table 7 below listed the initial project’s risk, its risk level and mitigation plan that
could impact to the project’s timeline, resources availability and/or cost.
Risk
Potential Risk Effect on Project Mitigation Plan
Category
Project Scope Affect the overall High • Treat scope changes

project schedule and under strict change
cost. control guidelines.
• Understand scope
definition early in
project.
• Commitment to maintain
schedule
Public Holidays/ Affect the overall High • Implementation

Holiday Season. project schedule. Schedule needs to take
into consideration the
number of public
holidays.
• Staff leave need to be
controlled

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Risk
Category
Sufficient access Affect the overall High • Key responsibility for the
to MCYS’s project schedule. Project Management
resources and Team.
information
available to allow • The Project initiation
the time-scales Document highlights
for the project to roles and
be met. responsibilities.
• Communicate plan
widely.
Delay in policy Affect the overall High • Direct access to the

and workflow project schedule. MCYS’s Project Director
decisions for approval of policy
affecting the and workflow
project recommendations by the
team.
• Established mechanism
for documenting policy
and workflow decisions
as they are made.
Slow to make Affect the overall High • Project Initiation

decisions in project schedule. Document stipulates
manner required requirement
by a time boxed
project. • Round table meeting for
major key problem
decisions.
• Project Management to
maintain agreed
decision-making
process.
• Organise deputised
authority for any
absence and
communicate to project
team.
Workload of key Affect the overall High • Assignment of adequate

users assigned project schedule. service personnel to
peaked during respective users to
the project assist with project
duration. related tasks

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Risk
Category
Hardware or Affect the overall High Closely monitor and provide

software delay project schedule. early notification for any
delay.
Tight time-scales Affect the overall High • Concurrent execution of

for project. project schedule. multiple project tasks.
• MCYS key users fully
available when required
• Early conclusion of
outstanding issue
• Minimal commercial and
contract negotiation
during this phase
Team Effort / High • Ensure issue logs are

User Acceptance resolved, tested and
closed within timeframe.
• Have proper
documentation and
ensure that acceptance
is within the timeframe.
Review and Affect the overall Medium Proactively discuss and

acceptance project schedule mutually agree on the
processes take acceptance management.
too long
Delay in Affect the overall Low Overall project timeline will

procurement and project schedule be extended.
delivery of
hardware and
software for the
project
Changes in Affect the overall Low Change Management Plan

scope or direction project schedule and in place.
during the project cost.
Table 7: Risk Assessment and Mitigation Log

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11.0 Training Plan
There are two types of training provided for MCYS in this YSNet Phase II Project:
• On-the-job training - to join implementation specialist during implementation
services, the objectives is to provide technical staff a better understanding on
implementation process & procedures.
• Instructor-led classroom – to provide IT staff the necessary technical theory
and hand-on.
11.1 On The Job Training

On the job training is basically conducted via informal session between the MCYS
engineers and the project vendor’s System/Apps Specialist or Product specialists
during the product technical discussion, setup, implementation and deployment
stage.
11.2 Instructor Led Classroom Training

In classroom training, all training will be conducted onsite in MCYS premise. The
training material will be provided to all attendee. A certificate of attendance will also
be given to them who have completed the training.
MCYS need to prepare and provide proper training room with necessary equipment
such as whiteboard, projector, workstation, marker pen & etc for the instructor.
The training will be arranged based on mutually agreed date. The project vendor
need to be notified in advance (1 week) if MCYS need to make any changes to the
confirm date.
Table 6 below depicts the training course title, its duration and size per class.
Internal users: Key users of YSNet including Director, Deputy Director, Head of Sections
Course Title Course Format Number of Total Duration Proposed Size per Venue
Contents Sessions per (Hours) per Number of Class
Course Course Classes
System Overview, Classroom 1 1.5 5 <50 Training Hall

Application SOP or Room
System Using the Classroom, 1 Sessions 2 10 <20 On site or

Application system per system Training Room
Hands On application
Software Overview, Classroom 1 1.5 5 <50 Training Hall

Software Using the Classroom, 1 Sessions 2 10 <20 On site or

Application application per software Training Room
Hardware Overview, Classroom 1 1.5 5 <50 Training Hall

SOP or Room

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Internal users: Key users of YSNet including Head of Units, Senior Officers, Officers, Youth and Sports Workers and Clerks
Course Title Course Format Number of Total Duration Proposed Size per Venue
Contents Sessions per (Hours) per Number of Class
Course Course Classes
Application Overview, Classroom 1 1.5 5 <50 Training Hall

SOP or Room
System Using the Classroom, 2 Sessions 2 10 <20 On site or

Application system per system Training Room
Hands On
application
Software Overview, Classroom 1 1.5 5 <50 Training Hall

Software Using the Classroom, 2 Sessions 2 10 <20 On site or

Application application per software Training Room
Software Overview Classroom 1 1 5 <50 Training Hall

or Room
Support &
Maintenance
Software Support SOP, Classroom, 2 2 5 <20 On site or Test

Lab
Support & Maintenance Hands On
Maintenance SOP,
Hands on
Training
Table 8: Instructor Led Classroom Training Course

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12.0 Client Responsibilities
The followings are expected from MCYS:
• Appoint a Project Director to act as overall Project owner and point of contact
of MCYS who can obtain the necessary authority to make decisions, arrange
for acceptance testing in accordance with the defined criteria and any
associated procedures and sign-off the project.
• Maintain an up-to-date detailed plan of other ongoing projects at MCYS and
to be shared with the project team.
• Provide sufficient details of the operating business requirements to identify
technical requirements
• Provide access to premises during the implementation as applicable.
• Provide a list and contact point of contracted service providers if appropriate.
• Provide key contacts within the MCYS's organization for each service area
(to be used if the project coordinator is not available).
• Provide internal safety procedures and security regulations when applicable.
• Attend the regular implementation service review and meeting
• To ensure that adequate workspace is available at MCYS site office for the
project vendor project team.
• To assist the project team in conducting user interview to gather new
requirements if required.
• Make necessary payments as per agreed payment schedule.
• To provide Site Office with Internet Access for meeting/staging/testing.
• Timely confirmation of Project key deliverables by MCYS at the end of each
stage.

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13.0 Financial Management
This section describes all the elements of the financial arrangement between the
project vendor and MCYS. This will normally include 2 key parts: other expenses,
and the payment schedule.
13.1 Other Expenses
MCYS will pay all reasonable and mutually agreed-upon expenses incurred by the
project vendor if there is any Variation Order (VO) incurred by Change Management
Process.
13.2 Payment Schedule
PRICING'SCHEDULE'FOR'SOFTWARE' ''
!
PERCENTAGE+ ACCUMULATIVE+!
MILESTONE+ TASK+DELIVERY+ +AMOUNT++
(%)+CLAIM+ %++CLAIM+
COMPLETION+OF+PROJECT+INITIATION+
SW+#+1+ DOCUMENTS+ 113,038.80+ 15%! 15%!
SW+#+2+ DELIVERY+AND+INSTALLATION+AT+EGNC+ 565,194.00+ 75%! 90%!
SW+#+3+ UPON+COMMISSIONING+AND+UAT+ 52,751.44+ 7%! 97%!
UPON+COMPLETION+OF+FINAL+
SW+#+4+ ACCEPTANCE+TEST+ 22,607.76+ 3%! 100%!
!! Total'[SOFTWARE]':' 753,592.00+ !! !!
!PRICING'SCHEDULE'FOR'HARDWARE''
! '' ! ! !
MILESTONE+ TASK+DELIVERY+ +AMOUNT++ !

HW+#+1+ DOCUMENTS+ 313,720.80! 15%! 15%!
++ Sub'Total':' +313,720.80++
HW+#+2+ DELIVERY+AND+INSTALLATION++ !!
Customer!Service!Management!System!
HW+#+2.1+ by!KWMH! 453,078.75!
Hardware!&!Software!for!Sports!
HW+#+2.2+ Medicine!Research!Centre! 457,973.25! 75%! 90%!
HW+#+2.3+ Hardware!for!Dewan!Di!Gadong! 295,983.75!
HW+#+2.4+ Inventory/Stock!Control!System! 174,462.00!
HW+#+2.5+ Others! 187,106.25!
!! Sub'Total':' +1,568,604.00++
HW+#+3+ UPON+COMMISSIONING+AND+UAT+ !!
HW+#+3.1+ by!KWMH! 42,287.35!
HW+#+3.2+ Medicine!Research!Centre! 42,744.17! 7%! 97%!
HW+#+3.5+ Others! 17,463.25!
!! Sub'Total':' +146,403.04++
UPON'COMPLETION'OF'FINAL'
HW+#+4+ ACCEPTANCE'TEST' !!
3%! 100%!
HW+#+4.1+ by!KWMH! 18,123.15!
HW+#+4.2+ Medicine!Research!Centre! 18,318.93!

Confidential
PERCENTAGE+ ACCUMULATIVE+
HW+#+4.5+ Others! 7,484.25! ! !
!! Sub'Total':' +62,744.16++
!! Total'[HARDWARE]':' 2,091,472.00+ !! !!
! ! ! ! !
PRICING'SCHEDULE'FOR'IMPLEMENTATION'AND'RELATED'SERVICES''
IMP+#+1+ DOCUMENTS+ !603,978.00!! 15%! 15%!
++ Sub'Total':' +603,978.00++
COMPLETION+OF+USER+REQUIREMENT+
IMP+#+2+ STUDY+
MR!Enterprise!Service!Bus!Engine!for! !
IMP+#+2.1+ workflow!&!Financial!(License)! !543,580.20!!
IMP+#+2.2+ Youth!Development!Module! !120,795.60!!
Athlete!and!Coaches!Management!
IMP+#+2.3+ System!Module! !72,477.36!!
Youth!and!Sports!Association!
IMP+#+2.4+ Management!Module! !84,556.92!!
Assets!and!Facilities!Management!
30%! 45%!
IMP+#+2.5+ Module! !72,477.36!!
National!Service!Programme!
IMP+#+2.7+ Event!Management!Module! !108,716.04!!
Integrated!Billing!System!and!
Integration!to!!e\Payment!System!
IMP+#+2.8+ Module! !24,159.12!!
SMS!and!MMS!Gateway!and!Mobile!
IMP+#+2.9+ Apps!Module! !60,397.80!!
++ Sub'Total':' +1,207,956.00++
COMPLETION+OF+REALIZATION+STAGE+
IMP+#+3+ (PILOT)+ !!
MR!Enterprise!Service!Bus!Engine!for!
30%! 75%!
IMP+#+3.5+ Module! !72,477.36!!
Integration!to!!e\Payment!System!
IMP+#+3.8+ Module! !24,159.12!!
IMP+#+3.9+ Apps!Module! !60,397.80!!
!! Sub'Total':' +1,207,956.00++

Confidential
COMPLETION+OF+USER+ACCEPTANCE+
IMP+#+4+ TEST+ !!
10%! 85%!
IMP+#+4.5+ Module! !24,159.12!!
Integration!to!e\Payment!System!
IMP+#+4.8+ Module! !8,053.04!!
IMP+#+4.9+ Apps!Module! !20,132.60!!
!! Sub'Total':' +402,652.00++
COMPLETION+OF+FINAL+PREPARATION+(+
IMP+#+5+ TRAINING)+ !!
7%! 92%!
IMP+#+5.5+ Module! !12,079.56!!
IMP+#+5.8+ Module! !4,026.52!!
IMP+#+5.9+ Apps!Module! !10,066.30!!
!! Sub'Total':' +201,326.00++
IMP+#+6+ COMPLETION+OF+SYSTEM+GO+LIVE+ !!
Youth!and!Sports!Association! 5%! 97%!
IMP+#+6.5+ Module! !12,079.56!!

Confidential
IMP+#+6.8+ Module! !4,026.52!!
SMS!and!MMS!Gateway!and!Mobile! ! !
IMP+#+6.9+ Apps!Module! !10,066.30!!
!! Sub'Total':' +201,326.00++
COMPLETION+OF+FINAL+ACCEPTANCE+
IMP+#+7+ TEST+ !!
3%! 100%!
IMP+#+7.5+ Module! !12,079.56!!
IMP+#+7.8+ Module! !4,026.52!!
IMP+#+7.9+ Apps!Module! !10,066.30!!
!! Sub'Total':' +201,326.00++
++ Total'['IMPLEMENTATION'SERVICES]':' +4,026,520.00++ 100%+ ++
!PRICING'SCHEDULE'FOR'MAINTENANCE'
! '' ! ! !
!
++ 1ST+YEAR++ ++ ++ ++
MAINT+#+1+ 1st!Quarter! 56,877.00! 25%! 25%!
MAINT+#+2+ 2nd!Quarter! 56,877.00! 25%! 50%!
MAINT+#+3+ 3rd!Quarter! 56,877.00! 25%! 75%!
MAINT+#+4+ 4th!Quarter! 56,877.00! 25%! 100%!
++ Sub'Total':' 227,508.00+ !! !!
++ 2nd+YEAR++ !! !! !!
MAINT+#+5+ 1st!Quarter! 57,550.00! 25%! 25%!
MAINT+#+6+ 2nd!Quarter! 57,550.00! 25%! 50%!
MAINT+#+7+ 3rd!Quarter! 57,550.00! 25%! 75%!
MAINT+#+8+ 4th!Quarter! 57,550.00! 25%! 100%!
!! Sub'Total':' 230,200.00+ !! !!
++ Total'['MAINTENANCE']':' +457,708.00++ ++ ++
! ! ! ! !
! ! GRAND+TOTAL++OF+SOFTWARE+++ ! ! !
HARDWARE+++SERVICES+++
!! MAINTENANCE+ +7,329,292.00++
! !

Confidential
14.0 Appendix
!" #$%&'($)* "+,$-./0 1-$,- 2.0.%3 0*
=5>=?
4 !"#$%#$&'(%)*+,'"( -./%0123 !45%6-76879- :;<%-979679/
5 =>=*?@&A%+:%('&?'*%B%"+&(*="(%$@A&@&A 9%012 !45%6-76879- !45%6-76879-
6 7/0-,$8-'1.90.09 4':$; </0'=6>=?>46 </0'=6>=?>46
@ )*+,'"(%@&@(@=(@+&%?+"C!'&(=(@+&$ 96%0123 (DE%6/76879- !45%9.76879-
A B,/C*8-'B,/9,*%%'D*E/,-% A':$;% #+*'=@>=?>46 </0'4=>=?>46
? B,/C*8-'FG$H+$-./0'D*G.*I'$0:'D*E/,-% 6':$;% #+*'=@>=?>46 #3+'=?>=?>46
J "*-$.H*:'B,/C*8-'K/,&'EH$0 4=':$;% #+*'=@>=?>46 </0'4J>=?>46
L B,/C*8-'D.%&'<$0$9*)*0-'BH$0'M.08H+:.09'$%%/8.$-*:').-.9$-./0'$8-./0%N A':$;% #+*'=@>=?>46 </0'4=>=?>46
O B,/C*8-'!%%+*'P/9'M.08H+:.09'$%%/8.$-*:',*%/H+-./0%N A':$;% #+*'=@>=?>46 </0'4=>=?>46
4= )*+"C*'!'&(%B%?'F@G'*# 9HH%0123 !45%9I76J79- $1K%6976H79/
44 1+Q).%%./0'/R'73$09*'D*S+*%- 6':$;% </0'4O>=L>46 K*:'54>=L>46
45 7/0R.,)$-./0'/R'T.HH%'/R'<$-*,.$H'R,/)'<7U1 5':$;% #3+'55>=L>46 2,.'56>=L>46
46 BH$8.09'B+,83$%*'V,:*, 4':$; </0'5?>=L>46 </0'5?>=L>46
4@ "*H.G*,;'B*,./:'/R'(*-I/,&'W'<*:.8$H'X$,:I$,* 4==':$;% K*:'5L>=L>46 1$-'44>=4>4@
4A 7+%-/)'"*8H$,$-./0'W'#;E*'YEE,/G$H'R/,'X$,:I$,* 6':$;% </0'46>=4>4@ K*:'4A>=4>4@
4? "*H.G*,;'B*,./:'/R'1/R-I$,*% 6L':$;% #+*'5J>=L>46 K*:'4?>4=>46
4J 7+%-/)'"*8H$,$-./0'W'#;E*'YEE,/G$H'R/,'1/R-I$,*% @':$;% #3+'4J>4=>46 #+*'55>4=>46
4L 1.90'VRR'/R'1/R-I$,*'"*H.G*,;'V,:*, 6':$;% K*:'56>4=>46 2,.'5A>4=>46
4O "*H.G*,;'/R'FS+.E)*0-%'-/'7+%-/)*,'1.-*% A':$;% 2,.'5@>=4>4@ #3+'6=>=4>4@
5= 1.90'VRR'/R'X$,:I$,*'"*H.G*,;'V,:*, =':$;% 1$-'=4>=5>4@ 1$-'=4>=5>4@
54 )*+,'"(%'L'"C(@+& -M/%0123 !45%9.76879- :;<%9.79679/
55 @53K1NN1K<45 9//O68%0123 :;<%9-76I79- !45%-976-79/
56 1/R-I$,*'!0%-$HH$-./0'.0'Z<K$,*'MF[(7N 45':$;% 2,.'46>=O>46 1$-'5L>=O>46
5@ (*-I/,&'FS+.E)*0-'!0%-$HH$-./0'MF[(7N A':$;% </0'=6>=5>4@ 2,.'=J>=5>4@
5A B7'!0%-$HH$-./0 J':$;% </0'4=>=5>4@ #+*'4L>=5>4@
5? Z.:*/'7/0R*,*08.09'FS+.E)*0-'!0%-$HH$-./0 6':$;% #+*'=@>=6>4@ 2,.'=J>=6>4@
5J T./'<*-,.8'"//,'Y88*%%'!0%-$HH$-./0 A':$;% </0'4=>=6>4@ </0'4J>=6>4@
5L T/%83'"*%&-/E'K.,*H*%%'BY'1;%-*)'!0%-$HH$-./0 A':$;% </0'4J>=6>4@ </0'5@>=6>4@
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45 678'9:"'".%;<$='>/0.-/,'!0%-$<<$-./0 7'?$=% >/0'4@ABCAD@ >/0'CDABCAD@
CB !"#$%&'()&'*+,-()&.&%"/0&,1(2,#(30/%&0&,121*",(452'& 678(#29' !",(:;<=><:6 ?@*(:;<:=<:8
CD A"$15()&.&%"/0&,1(!"#$%& ::;(#29' !",(:;<=><:6 ?@*(BB<::<:6
C4 E%*,'F*G+.,*)*0-'1-+?= @7'?$=% >/0'DHAB6ADC #3+'D7ABIADC
CC C&2%*D21*", B=(#29' !",(:E<=F<:6 ?@*(:6<=E<:6
C@ J,/K,$)'1;*L.M.L$-./0'M/,':+%-/)'J,/K,$)%'$0?'1/+,L*':/?* DB'?$=% >/0'D5ABIADC 2,.'CBABIADC
C7 "$-$N$%*'$0?'2.<*'1;*L.M.L$-./0% D7'?$=% >/0'D5ABIADC 2,.'B6AB5ADC
C6 1=%-*)'"*O*</;)*0-'"/L+)*0-$-./0 4B'?$=% >/0'D5ABIADC 2,.'DCAB5ADC
CH GHI 6:(#29' !",(:><=E<:6 ?@*(B7<:=<:6
CI EP#'J<$0 DB'?$=% >/0'D6AB5ADC 2,.'4HAB5ADC
C5 EP#'1;*L.M.L$-./0'Q.0L<+?.0K'-*%-'L=L<*%R'-*%-'L/0?.-./0%R'-*%-'L$%*%'$0?'*S;*L-*?',*%+<-%T DB'?$=% >/0'CBAB5ADC 2,.'DDADBADC
@B EP#'F*%+<-'F*;/,-'Q.0L<+?.0K'1=%-*)'!0O*%-.K$-./0'F*G+*%-'Q1!FT'$0?'$%%/L.$-*?',*%/<+-./0%T DB'?$=% >/0'D@ADBADC 2,.'47ADBADC
@D I@2*,*,+(J&@.*K&' B=(#29' !",(BF<:=<:6 ?@*(BB<::<:6
@4 #,$.0.0K'"/L+)*0-$-./0 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@C #,$.0.0K'J<$0 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@@ #,$.0.0K'>$0+$<'QE%*,'>$0+$<%TR':/+,%*'>$-*,.$<'$0?'U$0?/+-%'Q.0L<+?.0K'#,$.0.0K'"$-$T 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@7 #,$.0.0K'J,*%*0-$-./0'1<.?*%R'/,'/-3*,'"*<.O*,='P.?% 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@6 #,$.0.0K'VO$<+$-./0'>*L3$0.%)'$0?'2/,) 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@H W+%.0*%%'F*$?.0*%%'P%%*%%)*0-'F*;/,- 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@I X0<.0*'A'!0-*,$L-.O*'U*<; 4B'?$=% >/0'4IADBADC 2,.'44ADDADC
@5 H15%&1&(2,#(L"2K5&'(!2,2+&0&,1(J9'1&0(!"#$%& B7E(#29' !",(:;<=><:6 ?@*(=><=><:8
7B E%*,'F*G+.,*)*0-'1-+?= CB'?$=% >/0'DHAB6ADC 2,.'46ABHADC
7D J,/L*%%'!);,/O*)*0-'X;;/,-+0.-.*% 4B'?$=% >/0'BDABHADC 2,.'46ABHADC
74 :/0M.,)*?'E%*,'F*G+.,*)*0-% DB'?$=% >/0'BDABHADC 2,.'D4ABHADC
7C Y.,*M,$)* 4B'?$=% >/0'44ABHADC #3+'D7ABIADC
7@ Y.,*M,$)*'"*%.K0'"/L+)*0-$-./0 DB'?$=% >/0'B7ABIADC 2,.'D6ABIADC
77 E%*,'!0-*,M$L*'!);<*)*0-$-./0'J<$0 4B'?$=% >/0'D7ABHADC #3+'BIABIADC
76 E%*,'!0-*,M$L*'1;*L.M.L$-./0 4B'?$=% >/0'44ABHADC #3+'D7ABIADC
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J$K*'4

Confidential
!" #$%&'($)* "+,$-./0 1-$,- 2.0.%3 0*

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Confidential
- End of Document -

Confidential

1 YSNET Project Initiation Document v1.0 Final - 20130721

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Department of Youth and Sports

Ministry of Culture, Youth and Sports

YSNet Phase II Project

Project Initiation Document

Project ID: KKBS/EG01/2012

Date : 21 July 2013

Document Release Details

Designation: Project Manager Project Manager

Organisation: Danawan Technologies Sdn Bhd Millennium Radius

Date: 21 July 2013

Reviewed and Released by Danawan Technologies Sdn Bhd:

Name: Jason Goh Yiam Hong

Designation: Project Director

Acknowledged / Accepted By Ministry of Culture, Youth and Sports (MCYS):

Name: Awang Haji Abd Malik Bin Haji Mohammad

Designation: Acting Director of Youth and Sports

Department: Department of Youth and Sports

Name: Haji Zaini Bin Madaros

Designation: Chief Information Officer (CIO)

Department: Ministry of Culture, Youth and Sports

Project Initiation Document v1.0 Page i of vi

Document Release Details

Designation: Project Manager Project Manager

Organisation: Danawan Technologies Sdn Bhd Millennium Radius

Date: 21 July 2013

•• Reviewed and Released by Danawan Technologies Sdn Bhd:

Acting Director of Youth and Sports

Department of Youth and Sports

Name: Haji Zaini Bin Madaros

Department: Ministry of Culture, Youth and Sports - ociA5

Project Initiation Document v1.0 Page i of vi

Revision Amendments Updated By Date

1.1 Updated project schedule Kiong (D1) 21 July 2013

2. Chief Information Officer (CIO), Ministry of

3. MCYS project team members

4. Danawan project team members

Project Initiation Document v1.0 Page ii of vi

Acronyms and Abbreviations

D1 Danawan Technologies Sdn Bhd

EGNC E-Government National Centre

OGN One Government Network

GNOC1 Government Network Operation Centre 1

GNOC2 Government Network Operation Centre 2

OBBD Outwards Bound Brunei Darussalam

PBB Pusat Pembangunan Belia

BPR Business Process Re-Engineering

URS User Requirement Study

Project Initiation Document v1.0 Page iii of vi

Project Initiation Document v1.0 Page iv of vi

FIGURE 1: YSNET PROJECT ORGANIZATION CHART ...................................................... 25!

Project Initiation Document v1.0 Page v of vi

TABLE 1: PROJECT DELIVERABLE AND ACCEPTANCE CRITERIA ................................. 21!

Project Initiation Document v1.0 Page vi of vi

1.2 Project Objectives

The objectives of this project are:

2. to provide high quality information readily and efficiently to support informed

3. to support e-Government initiatives through a web-based and EGNC E-

Project Initiation Document v1.0 Page 1

2. Athlete and Coaches management system,

3. Youth and sports association management including association’s blueprint

4. Assets and facilities management,

5. National service programme management,

8. Sports medicine and research,