ደቡ ብ ግ ሎ ባል ባን ክ

Debub Global Bank

Dear Respondents,
This questionnaire is designed to collect data to examine the current organizational culture
practices in Debub Global Bank. Therefore, the research team kindly ask you to take a few
minutes out of your schedule to answer this questionnaire. We promise you that your responses
to the questions raised in the questionnaire will be treated with strict confidentiality and will be
used only for this research. Thanks in Advance!!!!

Part I: General Information

Cross mark (√) in the relevant boxes to indicate your response.
1. Sex: Male Female
3. Educational Level: Diploma First Degree Second Degree and Above
4. Job position: Director Manager Principal Senior officer
Officer Junior officer Other___________________
5. Years of service in DGB_________
Part Two: Main Questions
Part II: The following table describes statements under each of the basic dimensions of
organizational culture (i.e. Employees involvement, consistency, adaptability and mission of
organization). Please, put (√) under the value that describes your opinion based on Likert scale as
shown below.
1= Strongly disagree 2= Disagree 3= Neutral 4= Agree 5= strongly agree

No I. Mission 5 4 3 2 1
.
1. The bank has long-term purpose and direction.
2. There is a clear mission that gives meaning and direction to my work.
3. DGB strategic direction is clear to me.
4. Leaders set goals that are ambitious, but realistic.
5. DGB continuously tracks its progress against the stated goals.
6. There is widespread agreement about the goals of the DGB.
7. Employees of DGB have a shared vision of what the organization will be like
in the future.
8. Leaders have a long-term viewpoint.
9. DGB vision creates excitement and motivation for its employees.
No II. Involvement 5 4 3 2 1
.
10. In DGB, decisions are made at the levels where the right information is
 available.
11. In DGB, employees believe that they have a positive impact on bank’s
performance.
12. In DGB, information is widely shared so that employees can access the
information they need easily.
13. In DGB, cooperation across different parts of the organization is highly
encouraged.
14. In DGB, teamwork is used to get work done, rather than to keep the
hierarchy.
15. In DGB, employees work as they are part of a team.
16. In DGB, authority is delegated so that employees can act by their own up to
their discretion imit.
17. In DGB, there is a continuous investment to develop the skills and
capabilities of employees.
18. In DGB, the capabilities of employees are viewed as an important source of
competitive advantage.
No III. Consistency 5 4 3 2 1
.
19. Managers of DGB practice what they are preaching.
20. There is a consistent set of values that govern the way of DGB does business.
21. There is an ethical code that guides employees’ behavior and tells right from
wrong.
22. When disagreements occur in DGB, employee work hard to achieve a "win-
win" solutions.
23. There is a clear agreement among employees regarding the right way and the
wrong way to do things in the DGB.
24. It is possible to reach consensus in DGB, even on conflicting issues.
25. In DGB, employees from different parts share a common perspective
26. It is easy to coordinate projects/activities across different parts of the DGB
27. There is good alignment of goals across different levels of DGB.
No IV. Adaptability 5 4 3 2 1
.
28. Better ways to do work are continually adopted.
29. All parts of the organization cooperate to create change
30. DGB responds well to the competitors’ actions and other changes in the
business environment.
31. Customers’ feedbacks/comments often lead to changes.
32. Employees of DGB understand customer’s needs and wants.
33. Customers inputs directly influences company's decisions
34. Innovation is encouraged and rewarded at DGB
35. Learning is an important objective for employees‟ day-to-day work.
36. DGB views failures as an opportunity for learning and improvement.