Bersamira, Melanie G.

Find reference materials that discuss these types of conflict according to workplace.
The third column contains specific example of each type of conflict.
Each example should be recent and the basic facts of the case are accessible in online media.

Types of conflict Differences(definition) Examples (should be accessible online; cite the

accdg. to
workplace
Often involves concrete issues related to
1. Task Conflict employees’ work assignments and can include
disputes about how to divide up resources,
differences of opinion on procedures and
policies, managing expectations at work, and
judgments and interpretation of facts.
link or references)
Examples include debates over the appropriate
strategy for handling a project or varying views
about how to allocate scarce resources.
Resource: https://www.google.com.ph/search?
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 Arises from differences in personality, style,
2. Relationship matters of taste, and even conflict styles. In
Conflict organizations, people who would not ordinarily
meet in real life are often thrown together and
must try to get along.  or insulting and yelling at others.
 Arise from fundamental differences in
3. Value Conflict identities and values, which can include
differences in politics, religion, ethics, norms,
and other deeply held beliefs. Although
discussion of politics and religion is often
taboo in organizations, disputes about values
can arise in the context of work decisions and
policies, such as whether to implement an
affirmative action program or whether to take
on a client with ties to a corrupt government.
4.Interdependence Arise in situations when individuals in an
/Task-Based interdependent project network must
Conflicts coordinate their tasks so that everyone can
successfully get their part done. For example,
an accountant can’t do their job without all the
numbers. If an employee is constantly late with
their reports, it affects the accountant’s ability
to finish up and make deadlines.
5. Leadership Arises from different leadership style, and
Conflicts everybody reacts differently to those leadership
styles. Some leaders are bold and charismatic,
others are more laid-back, warm, and inviting.
Some are highly technical and strict on rules
and deadlines, and others are so hands-off you
hardly see them.
6. Work Style Arises from different work styles. Some people
Conflicts prefer to work in groups while others do their
best work alone. Some people need no extra
direction to complete a task, while others like
external input and direction every step of the
way. Some people get more work done under
pressure, and others like to knock their tasks
out early.
7. Personality- We are all different. We’re not always going to
Based Conflicts like everyone we meet, and it’s not easy to
work with someone whose personality we find
distasteful. It’s helpful to remember that who
we perceive someone to be is not necessarily
who they actually are. This circles back to the
theme of empathy and understanding.  how-to-handle-personality-conflicts-at-work.html
Making disparaging and condescending remarks
about co-workers, issuing the silent treatment,
ignoring or interrupting others, undermining
colleagues, not giving credit where credit is due,
 
Resource:
https://www.sciencedirect.com/topics/computer-
science/relationship-conflict#:~:text=Certain
%20examples%20of%20relationship
%20conflict,or%20insulting%20and%20yelling
%20at
Examples of value conflict in the workplace can
include employees who want to spend more time
at home with family than in the office or
employees who disagree on appropriate methods
through which to complete a shared task.
Resource:
https://pollackpeacebuilding.com/blog/types-of-
conflict-in-a-workplace/#:~:text=Examples%20of
%20value%20conflict%20in,to%20complete
%20a%20shared%20task.
A dependent worker would be unable to complete
a task on his own without constant input or
support from another co-worker or supervisor,
which could put a strain on that worker and the
project.
Resource:
https://woman.thenest.com/definition-
interdependence-workplace-
14910.html#:~:text=Interdependence%2C
%20rather%2C%20is%20a%20combination,that
%20worker%20and%20the%20project.
Authoritative style of leadership:Examples of this
are the military, the police and the fire services,
but it can also benefit situations such as health
care or manufacturing but in civilian world it is
hard to implement authoritative style of
leadership.
Reference: https://www.cleverism.com/autocratic-
leadership-guide/#:~:text=The%20most
%20obvious%20examples%20of,the%20group
%20are%20extremely%20poor.
For example, some like working in a group,
others work best alone. Employees and employers
need to understand everyone's different
Reference:
https://luminalearning.com/5-classic-workplace-
conflicts-and-how-to-deal-with-them
 Attitude differences – cynicism, arrogance, and
irritability all contribute to an attitude of
negativity. A negative attitude interferes with
effective communication.
Resource:
https://www.lifehack.org/articles/communication/
8.  Discrimination This is where workplace conflict gets more
serious, and where human resources might
have to get involved. If there’s harassment or
discrimination going on due to age, race,
ethnicity, gender, or what have you, there’s a
serious need for the company to explicitly
emphasize open-mindedness, acceptance, and
understanding.
9. Creative Idea Conflict when it comes to idea brainstorming is
Conflict actually an excellent opportunity to make the
idea even better. Employees need to recognize
the ideas of others, voice their own, and then
gather the best pieces together for a stunning
solution.
10. Conflicting Goals in a workplace sometimes conflict with
Goals each other. If your boss says turnaround time is
critical and you say it’s in-depth, high-quality
service, a conflict could ensue among co-
workers. Then there are times when conflicts
occur between department goals and
organizational goals. Conflicts like these cause
confusion and resentment.
11. Conflicting  If both tasks are urgent, the situation creates
Deadlines pressure, which can boil over into a major
conflict between co-workers.
For example, if a worker who identifies as a
woman receives a negative performance
evaluation that criticizes her for being too
“aggressive” (while men who behave the same
way are praised for showing “leadership”), or if
she wears her hair short and is told she needs to be
more “presentable,” she may be experiencing
discrimination based on sex stereotypes, which is
a form of gender discrimination.
Rreference:
https://www.equalrights.org/issue/economic-
workplace-equality/discrimination-at-work/
 If you want employees to send in suggestions,
managers have to lead by example, letting staff
know it's okay to question established hierarchy
and traditional procedures. In a small business,
most of the customary policy and practice were
probably initially created by one or two
managers, and staff may be wary that their
suggestions to these managers might be taken as
criticism. Encouragement and incentives may be
needed to combat this fear.
Reference: https://smallbusiness.chron.com/deal-
conflicting-ideas-49749.html
A person experiences inter-goal conflict when one
of their goals makes it more difficult to pursue
their other goals. For example, a person's goal to
'spend more time with my family' may conflict
with their goal to “get promoted at work”.
Reference:
https://www.sciencedirect.com/science/article/pii/
S0191886918301247#:~:text=A%20person
%20experiences%20inter%2Dgoal,
%E2%80%9Cget%20promoted%20at%20work
%E2%80%9D.
You get off on the wrong foot with a new co-
worker.
They ask you for help responding to a customer
inquiry, but you refuse to lend a hand because you
are working on a tight deadline and don't want to
waste time. There has been tension between you
 two ever since, and now you need their help on a
project, but they're not being very responsive.

12. Organizations often change policies. When
Miscommunicatio policies change and co-workers aren’t
n informed, conflicts occur. Conflicts also occur
when managers fail to apply workplace
policies consistently to every call agent and
worker. The differences in treatment can create
dissension.
Resource: https://blog.powertofly.com/examples-
of-conflict-in-the-workplace-scenarios-
2636222089.html
You're frustrated because your colleague in
France keeps messaging you at 5am (your time).
They send you seemingly urgent requests when
you're sleeping or just waking up, and you're sick
of being bombarded with 11 requests before
you've even sat down at your desk. You get the
vibe they don't like you very much and you don't
know how to approach them.

Resource: https://blog.powertofly.com/examples-
of-conflict-in-the-workplace-scenarios-
2636222089.html

Other References:

Shonk,K.(2020). 3 Types of Conflict and How to Address Them Different types of conflict — including
task conflict, relationship conflict, and value conflict—can benefit from different approaches to
conflict resolution. Program on Negotiation. Retrieved From:
https://www.pon.harvard.edu/daily/conflict-resolution/types-conflict/#:~:text=In%20particular
%2C%20three%20types%20of,from%20targeted%20conflict%2Dresolution%20tactics.

ATLAS STAFFING.(N.D.). 6 Common Workplace Conflicts and How to Deal with Them. Retrieved
From. https://www.atlasstaffing.net/blog/6-common-workplace-conflicts-and-how-to-deal-with-
them

Pais,N.(N.D.). Follow 8 Types of Conflict In The Workplace.31 west. Retrieved From:

https://www.31west.net/blog/8-types-conflict-workplace/