8/9/2021 How do I retrieve fail codes from the RTRM when I have a 2 flash fault code?

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Fault (Error) Codes

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How do I retrieve fail codes from the RTRM when I have a 2 flash
fault code?
Thomas Butcher Follow

3 months ago ·
Updated

WARNING:

Information in this article is intended for use by individuals possessing adequate backgrounds of electrical and mechanical experience and who comply
with all federal, state, and local laws, rules, orders, or regulations related to the installation, service, or repair of a heating or central air conditioning
product. Any attempt to install, service, or repair a heating or central air conditioning product may result in personal injury and/or property damage. The
manufacturer or seller cannot be responsible for the interpretation of the information contained herein, nor can it assume any liability in connection with
its use.

Process:

1. Take the following 4 DC voltage measurements on the J6 connector of the RTRM.

Table 1. Fail Codes

Measure Measure Voltage Reading = High, Fail

Possible Cause or Next Step
Point 1 Point 2 Low, or Pulsing Code
Gas heat (See ignition module for further fault codes): If any failure occurs such as loss
of flame, limit switch trip, flame rollout etc.
J6-6 J6-7 Pulsing Heat
Supply air temperature sensor failure and unit is CV with modulating heat or modulating
reheat.

J6-6 J6-7 On Heat Active Heating

J6-6 J6-7 Off Heat No Heating Call
High or low pressure switch has opened more than 3 times.
J6-6 J6-8 Pulsing Cool
Supply air temperature is invalid and unit is VAV or CV with modulating reheat.

J6-6 J6-8 On Cool Active Cooling

J6-6 J6-8 Off Cool No Cooling Call
J6-6 J6-9 Pulsing System Unit in Test Mode
J6-6 J6-9 On System Normal Operation
J6-6 J6-9 Off System RTRM does not have power
Fan failure, Fan proving switch issue, freezestat active, smoke detector active, or
J6-6 J6-10 Pulsing Service
condensate overflow switch active.
J6-6 J6-10 On Service Clogged filter switch active.
J6-6 J6-10 Off Service Normal Operation
Table 2. Simultaneous Fail Codes

Fail Codes Possible Issue

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8/9/2021 How do I retrieve fail codes from the RTRM when I have a 2 flash fault code? – Trane

Coil temperature sensor is open or shorted (heat pump only).

Unit has failed to defrost properly (see heat pump section for further details).

Outdoor air sensor is open or shorted (RTRM version 4.0 or greater).

Dehumidification unit - RTOM disconnected or not communicating. RTOM will flash once every few seconds.

Emergency stop input is open.

Factory installed phase monitor is indicating a fault.

Heat + Cool
Frostat™ input active.

Smoke detector active.

Entering evaporator temperature failure (on

modulating reheat units).

RTDM communication failure (on modulating

reheat units).

Static pressure transducer output voltage at RTAM J1-3 is less than 0.25VDC.

Cool + Service The transducer output is open, shorted, or the transducer is reading a negative supply

air pressure.

Static pressure high duct static trip.

Heat + Cool + Service The static pressure has exceeded 3.5" W.C. three consecutive times.

Ground wire on transducer is open.

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