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Certified Reliability

Engineer

Quality excellence to enhance your career


and boost your organization’s bottom line

asq.org/certification
Certification from ASQ
is considered a mark of
quality excellence in many
industries. It helps you
advance your career, and boosts your organization’s
bottom line through your mastery of quality skills.
Becoming certified as a Reliability Engineer confirms
your commitment to quality and the positive impact it
will have on your organization.

2 Certified Reliability Engineer


Information
Certified Reliability Engineer (CRE)
The Certified Reliability Engineer is a professional who
understands the principles of performance evaluation and
prediction to improve product/systems safety, reliability, and
maintainability. This Body of Knowledge (BOK) and applied
technologies include, but are not limited to, design review
and control; prediction, estimation, and apportionment
methodology; failure mode and effects analysis; the
planning, operation, and
analysis of reliability testing
and field failures, including
mathematical modeling;
understanding human factors
in reliability; and the ability
to develop and administer
reliability information
systems for failure analysis,
design, and performance
improvement and reliability
program management over
the entire product lifecycle.

Examination
Each certification candidate is required
to pass a written examination that
consists of multiple-choice questions that
measure comprehension of the Body
of Knowledge. The Reliability Engineer
examination is a one-part, 150-question,
four-hour exam and is offered in English.

For comprehensive exam information on Certified


Reliability Engineer certification, visit asq.org/certification.

Certified Reliability Engineer 3


Minimum Expectations for a • Will identify, collect, analyze, and
manage various types of data to
Reliability Engineer minimize failures and improve
• Will understand strategic management performance, and will use failure
aspects of reliability engineering, its analysis, FRACAS, and other types
relationship to safety and quality, of root cause analysis in support
its impact on warranty programs of reliability.
and customer satisfaction, the
consequences of failure, and the Education and/or Experience
potential for liability. Will understand You must have eight years of on-the-job
requirements planning for reliability experience in one or more of the areas
programs and how various of the Certified Reliability Engineer Body
engineering and operational systems of Knowledge. A minimum of three
must be integrated to achieve overall years of this experience must be in a
program goals and alignment with decision-making position. “Decision
organizational goals. Will use risk making” is defined as the authority to
analysis tools and techniques to define, execute, or control projects/
evaluate product and system safety processes and to be responsible for the
issues. Will abide by the ASQ Code outcome. This may or may not include
of Ethics. management or supervisory positions.
• Will use probability and statistical If you are now or were previously
tools to analyze product lifecycle, certified by ASQ as a Quality Engineer,
conduct hypothesis testing, understand Quality Auditor, Software Quality
appropriate statistical models, Engineer, or Quality Manager, experience
tolerance and confidence intervals, used to qualify for certification in these
sample size determination, and fields often applies to certification as a
regression analysis. Reliability Engineer.
• Will develop product and process If you have completed a degree* from
reliability requirements using reliability a college, university, or technical school
and design techniques such as FMEA, with accreditation accepted by ASQ, part
fault tolerance, optimization, and DOE. of the eight-year experience requirement
Will develop systems for material will be waived, as follows (only one of
selection, derating methods, and these waivers may be claimed):
manufacturing control.
• Diploma from a technical or trade
• Will develop models to analyze and school–one year will be waived
predict reliability performance using
block diagrams, physics of failure, • Associate degree–two years waived
apportionment, dynamic reliability, • Bachelor’s degree–four years waived
and simulations.
• Master’s or doctorate–five years
• Will develop reliability test plans waived
that represent the expected use
environment and operational * Degrees or diplomas from educational
conditions. Will select, analyze, and institutions outside the United States
interpret the results of various test must be equivalent to degrees from
methods to be used during product U.S. educational institutions.
development and end product
testing.
• Will apply the principles of
maintainability and availability over
the lifecycle of the product, process, or
system and will identify and support
appropriate testability methods and
maintenance activities.

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Body of Knowledge
Certified Reliability Engineer
Topics in this Body of Knowledge include additional detail in
the form of subtext explanations and the cognitive level at which
the questions will be written. This information will provide useful
guidance for both the Examination
Development Committee and the
candidates preparing to take the exam.
The subtext is not intended to limit the
subject matter or be all-inclusive of
what might be covered in an exam. It is
intended to clarify the type of content to
be included in the exam. The descriptor in
parentheses at the end of each entry refers
to the highest cognitive level at which the
topic will be tested. A more comprehensive
description of cognitive levels is provided
at the end of this document.

4. Reliability in product and


I Reliability Management process development
(18 Questions) Integrate reliability engineering
techniques with other development
A. Strategic Management activities, concurrent engineering,
1. Benefits of reliability engineering corporate improvement initiatives
 Describe how reliability such as lean and Six Sigma
engineering techniques and methodologies, and emerging
methods improve programs, technologies. (Apply)
processes, products, systems, 5. Failure consequence and
and services. (Understand) liability management
2. Interrelationship of safety, Describe the importance of these
quality, and reliability concepts in determining reliability
Define and describe the acceptance criteria. (Understand)
relationships among safety, 6. Warranty management
reliability, and quality. Define and describe warranty
(Understand) terms and conditions, including
3. Role of the reliability function in warranty period, conditions of
the organization use, failure criteria, etc., and
Describe how reliability techniques identify the uses and limitations
can be applied in other functional of warranty data. (Understand)
areas of the organization, such as
marketing, engineering, customer/
product support, safety and
product liability, etc. (Apply)

Certified Reliability Engineer 5


7. Customer needs assessment C. Ethics, Safety, and Liability
Use various feedback methods
 1. Ethical issues
(e.g., quality function deployment
Identify appropriate ethical
(QFD), prototyping, beta testing)
behaviors for a reliability engineer
to determine customer needs in
in various situations. (Evaluate)
relation to reliability requirements
for products and services. (Apply) 2. Roles and responsibilities
Describe the roles and
8. Supplier reliability
responsibilities of a reliability
Define and describe supplier
engineer in relation to product
reliability assessments that can be
safety and liability. (Understand)
monitored in support of the overall
reliability program. (Understand) 3. System safety
Identify safety-related issues by
B. Reliability Program Management
analyzing customer feedback,
1. Terminology design data, field data, and other
Explain basic reliability terms information. Use risk management
(e.g., MTTF, MTBF, MTTR, tools (e.g., hazard analysis, FMEA,
availability, failure rate, reliability, FTA, risk matrix) to identify and
maintainability). (Understand) prioritize safety concerns, and
identify steps that will minimize the
2. Elements of a reliability program
misuse of products and processes.
Explain how planning, testing,
(Analyze)
tracking, and using customer needs
and requirements are used to
develop a reliability program, and II 
identify various drivers of reliability
Probability and Statistics for
requirements, including market Reliability (27 Questions)
expectations and standards, as well A. Basic Concepts
as safety, liability, and regulatory
1. Statistical terms
concerns. (Understand)
Define and use terms such as
3. Types of risk population, parameter, statistic,
Describe the relationship between sample, the central limit theorem,
reliability and various types of risk, etc., and compute their values.
including technical, scheduling, (Apply)
safety, financial, etc. (Understand) 2. Basic probability concepts
4. Product lifecycle engineering Use basic probability concepts
Describe the impact various (e.g., independence, mutually
lifecycle stages (concept/design, exclusive, conditional probability)
introduction, growth, maturity, and compute expected values.
decline) have on reliability, and the (Apply)
cost issues (product maintenance, 3. Discrete and continuous
life expectation, software defect probability distributions
phase containment, etc.) associated Compare and contrast various
with those stages. (Understand) distributions (binomial, Poisson,
5. Design evaluation exponential, Weibull, normal, log-
Use validation, verification, and normal, etc.) and their functions
other review techniques to assess (e.g., cumulative distribution
the reliability of a product’s functions (CDFs), probability
design at various lifecycle stages. density functions (PDFs), hazard
(Analyze) functions), and relate them to the
bathtub curve. (Analyze)
6. Systems engineering
4. Poisson process models
and integration
Define and describe homogeneous
Describe how these processes are
and non-homogeneous Poisson
used to create requirements and
process models (HPP and NHPP).
prioritize design and development
(Understand)
activities. (Understand)

6 Certified Reliability Engineer


5. Non-parametric statistical methods
Apply non-parametric statistical III Reliability in Design and
methods, including median, Development (26 Questions)
Kaplan-Meier, Mann-Whitney, etc.,
in various situations. (Apply) A. Reliability Design Techniques
6. Sample size determination 1. Environmental and use factors
Use various theories, tables, and Identify environmental and use
formulas to determine appropriate factors (e.g., temperature, humidity,
sample sizes for statistical and vibration) and stresses (e.g.,
reliability testing. (Apply) severity of service, electrostatic
discharge (ESD), throughput) to
7. Statistical process control (SPC) which a product may be subjected.
and process capability (Apply)
Define and describe SPC and
process capability studies (Cp, Cpk, 2. Stress-strength analysis
etc.), their control charts, and how Apply stress-strength analysis
they are all related to reliability. method of computing probability
(Understand) of failure, and interpret the results.
(Evaluate)
B. Statistical Inference
3. FMEA and FMECA
1. Point estimates of parameters Define and distinguish between
Obtain point estimates of model failure mode and effects analysis
parameters using probability plots, and failure mode, effects, and
maximum likelihood methods, etc. criticality analysis and apply these
Analyze the efficiency and bias of techniques in products, processes,
the estimators. (Evaluate) and designs. (Analyze)
2. Statistical interval estimates 4. Common mode failure analysis
Compute confidence intervals, Describe this type of failure (also
tolerance intervals, etc., and draw known as common cause mode
conclusions from the results. failure) and how it affects design
(Evaluate) for reliability. (Understand)
3. Hypothesis testing (parametric 5. Fault tree analysis (FTA) and
and non-parametric) success tree analysis (STA)
Apply hypothesis testing for Apply these techniques to develop
parameters such as means, models that can be used to
variance, proportions, and evaluate undesirable (FTA) and
distribution parameters. Interpret desirable (STA) events. (Analyze)
significance levels and Type I
and Type II errors for accepting/ 6. Tolerance and worst-case analyses
rejecting the null hypothesis. Describe how tolerance and worst-
(Evaluate) case analyses (e.g., root of sum
of squares, extreme value) can be
used to characterize variation that
affects reliability. (Understand)
7. Design of experiments
Plan and conduct standard design
of experiments (DOE) (e.g., full-
factorial, fractional factorial,
Latin square design). Implement
robust-design approaches (e.g.,
Taguchi design, parametric design,
DOE incorporating noise factors)
to improve or optimize design.
(Analyze)
8. Fault tolerance
Define and describe fault tolerance
and the reliability methods used
to maintain system functionality.
(Understand)

Certified Reliability Engineer 7


9. Reliability optimization
Use various approaches, IV Reliability Modeling and
including redundancy, derating, Predictions (22 Questions)
trade studies, etc., to optimize
reliability within the constraints A. Reliability Modeling
of cost, schedule, weight, design 1. Sources and uses of reliability data
requirements, etc. (Apply) Describe sources of reliability data
10. Human factors (prototype, development, test,
Describe the relationship between field, warranty, published, etc.),
human factors and reliability their advantages and limitations,
engineering. (Understand) and how the data can be used to
measure and enhance product
11. Design for X (DFX) reliability. (Apply)
Apply DFX techniques such as
design for assembly, testability, 2. Reliability block diagrams
maintainability environment and models
(recycling and disposal), etc., to Generate and analyze various types
enhance a product’s producibility of block diagrams and models,
and serviceability. (Apply) including series, parallel, partial
redundancy, time-dependent, etc.
12. Reliability apportionment (Create)
(allocation) techniques
Use these techniques to specify 3. Physics of failure models
subsystem and component Identify various failure mechanisms
reliability requirements. (Analyze) (e.g., fracture, corrosion, memory
corruption) and select appropriate
B. Parts and Systems Management theoretical models (e.g., Arrhenius,
1. Selection, standardization, S-N curve) to assess their impact.
and reuse (Apply)
Apply techniques for materials 4. Simulation techniques
selection, parts standardization Describe the advantages and
and reduction, parallel modeling, limitations of the Monte Carlo
software reuse, including and Markov models. (Apply)
commercial off-the-shelf (COTS)
software, etc. (Apply) 5. Dynamic reliability
Describe dynamic reliability as
2. Derating methods and principles it relates to failure criteria that
Use methods such as S-N diagram, change over time or under different
stress-life relationship, etc., to conditions. (Understand)
determine the relationship between
applied stress and rated value, and B. Reliability Predictions
to improve design. (Analyze) 1. Part count predictions and part
3. Parts obsolescence management stress analysis
Explain the implications of parts Use parts failure rate data to
obsolescence and requirements estimate system- and subsystem-
for parts or system requalification. level reliability. (Apply)
Develop risk mitigation plans 2. Reliability prediction methods
such as lifetime buy, backwards Use various reliability prediction
compatibility, etc. (Apply) methods for both repairable and
4. Establishing specifications non-repairable components and
Develop metrics for reliability, systems, incorporating test and
maintainability, and serviceability field reliability data when available
(e.g., MTBF, MTBR, MTBUMA, (Apply)
service interval) for product
specifications. (Create)

8 Certified Reliability Engineer


V Reliability Testing (24 Questions) VI Maintainability and
A. Reliability Test Planning
Availability (15 Questions)
1. Reliability test strategies A. Management Strategies
Create and apply the appropriate 1. Planning
test strategies (e.g., truncation, Develop plans for maintainability
test–to-failure, degradation) for and availability that support
various product development reliability goals and objectives.
phases. (Create) (Create)
2. Test environment 2. Maintenance strategies
Evaluate the environment in terms Identify the advantages and
of system location and operational limitations of various maintenance
conditions to determine the strategies (e.g., reliability-centered
most appropriate reliability test. maintenance (RCM), predictive
(Evaluate) maintenance, repair or replace
B. Testing During Development decision making), and determine
Describe the purpose, advantages, which strategy to use in specific
and limitations of each of the situations. (Apply).
following types of tests, and use 3. Availability tradeoffs
common models to develop test Describe various types of
plans, evaluate risks, and interpret availability (e.g., inherent,
test results. (Evaluate) operational), and the tradeoffs
1. Accelerated life tests (e.g., single- in reliability and maintainability
stress, multiple-stress, sequential that might be required to achieve
stress, step-stress) availability goals. (Apply)
2. Discovery testing (e.g., HALT, B. Maintenance and Testing Analysis
margin tests, sample size of 1) 1. Preventive maintenance
3. Reliability growth testing (PM) analysis
(e.g., test, analyze, and fix Define and use PM tasks,
(TAAF), Duane) optimum PM intervals, and
other elements of this analysis,
4. Software testing (e.g., white-box, and identify situations in which
black-box, operational profile, and PM analysis is not appropriate.
fault-injection) (Apply)
C. Product Testing 2. Corrective maintenance analysis
Describe the purpose, advantages, Describe the elements of
and limitations of each of the corrective maintenance analysis
following types of tests, and use (e.g., fault-isolation time, repair/
common models to develop product replace time, skill level, crew
test plans, evaluate risks, and hours) and apply them in specific
interpret test results. (Evaluate) situations. (Apply)
1. Qualification/demonstration 3. Non-destructive evaluation
testing (e.g., sequential tests, Describe the types and uses
fixed-length tests) of these tools (e.g., fatigue,
2. Product reliability acceptance delamination, vibration signature
testing (PRAT) analysis) to look for potential
3. Ongoing reliability testing defects. (Understand)
(e.g., sequential probability 4. Testability
ratio test [SPRT]) Use various testability
4. Stress screening (e.g., ESS, HASS, requirements and methods
burn-in tests) (e.g., built in tests (BITs), false-
alarm rates, diagnostics, error
5. Attribute testing (e.g., binomial, codes, fault tolerance) to achieve
hypergeometric) reliability goals (Apply)
6. Degradation (wear–to-failure)
testing

Certified Reliability Engineer 9


5. Spare parts analysis
Describe the relationship between
spare parts requirements and
reliability, maintainability, and
availability requirements. Forecast
spare parts requirements using
field data, production lead
time data, inventory and other
prediction tools, etc. (Analyze)

VII Data Collection and Use


(18 Questions)
A. Data Collection
1. Types of data
Identify and distinguish between
various types of data (e.g.,
attributes vs. variable, discrete
vs. continuous, censored
vs. complete, univariate vs.
multivariate). Select appropriate
data types to meet various
analysis objectives. (Evaluate)
2. Collection methods 2. Preventive and corrective action
Identify appropriate methods and Select and use various root
evaluate the results from surveys, cause and failure analysis
automated tests, automated tools to determine the causes
monitoring and reporting tools, of degradation or failure, and
etc., that are used to meet identify appropriate preventive
various data analysis objectives. or corrective actions to take in
(Evaluate) specific situations. (Evaluate)
3. Data management 3. Measures of effectiveness
Describe key characteristics Use various data analysis tools
of a database (e.g., accuracy, to evaluate the effectiveness of
completeness, update frequency). preventive and corrective actions
Specify the requirements for in improving reliability. (Evaluate)
reliability-driven measurement C. Failure Analysis and Correction
systems and database plans,
including consideration of the 1. Failure analysis methods
data collectors and users, and Describe methods such as
their functional responsibilities. mechanical, materials, and
(Evaluate) physical analysis, scanning
electron microscopy (SEM), etc.,
B. Data Use that are used to identify failure
1. Data summary and reporting mechanisms. (Understand)
Examine collected data for 2. Failure reporting, analysis,
accuracy and usefulness. Analyze, and corrective action system
interpret, and summarize data for (FRACAS)
presentation using techniques Identify the elements necessary
such as trend analysis, Weibull, for a FRACAS to be effective, and
graphic representation, etc., demonstrate the importance of a
based on data types, sources, closed-loop process that includes
and required output. (Create) root cause investigation and
follow up. (Apply)

10 Certified Reliability Engineer


Levels of Cognition
Based on Bloom’s Taxonomy—Revised (2001)
In addition to content specifics, the subtext for each topic in this BOK also indicates the
intended complexity level of the test questions for that topic. These levels are based
on “Levels of Cognition” (from Bloom’s Taxonomy—Revised, 2001) and are presented
below in rank order, from least complex to most complex.

Remember Evaluate
Recall or recognize terms, definitions, facts, Make judgments about the value of
ideas, materials, patterns, sequences, proposed ideas, solutions, etc., by
methods, principles, etc. comparing the proposal to specific
Understand criteria or standards.
Read and understand descriptions, Create
communications, reports, tables, diagrams, Put parts or elements together in such
directions, regulations, etc. a way as to reveal a pattern or structure
Apply not clearly there before; identify which
Know when and how to use ideas, data or information from a complex set is
procedures, methods, formulas, principles, appropriate to examine further or from which
theories, etc. supported conclusions can be drawn.
Analyze
Break down information into its constituent
parts and recognize their relationship to
one another and how they are organized;
identify sublevel factors or salient data from
a complex scenario.

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