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University of The Philippines Open University Faculty of Management and Development Studies Master of Management Program
University of The Philippines Open University Faculty of Management and Development Studies Master of Management Program
Quiz # 4
Identify what type of agency it is and explain why you chose it.
The website that I chose for exploration and assessment is that of the
Cebu City Government, a Local Government Unit (LGU). Cebu City is classified as a
highly urbanized city having reached the minimum requirement for such classification
which are a minimum population of 200,000 inhabitants and with a certified latest
annual income of at least P50,000,000.00 (LGC 1991). Basing on the figures itself for
the said classification, it is expected to have a wide and complex array of services and
management system it should deliver to its very city and its constituents or inhabitants.
Being a highly urbanized city also comes with a lot of issues and challenges in
maintaining peace, order, and cleanliness among others into managing the city well
also with the proper and efficient management of its resources to provide quality public
service.
Given the above concerns for a city and with the Cebu City’s mission
statement “to have well-informed and participative barangays and communities” one
of the requirements especially in this modern age is to have working and fully
functional local government website that is easily accessible to the public. This was
also emphasized due to the advent and recent thrust for e-Governance, through the
passing of the Electronic Commerce Act or RA 8792, utilizing Information and
Communication Technology (ICT) to bring or bridge the government better and faster
to the people. Thus, it is necessary and essential that a highly urbanized city to have
an interactive and functional website to further project its purpose and functions and
effectively and efficiently cater the needs of its constituents.
PERFORMANCE PLEDGE
Serve promptly, efficiently with utmost courtesy with the intention to serve the
ends of truth and justice.
Ensure strict adherence by all to the approved Code of Conduct and uphold at
all times standards set in discharging our duties and responsibilities.
Reaffirm to the public that the City exist to serve our clients, that all of their
needs shall be attended to before end of the business day, Mondays
to Fridays.
Value every citizen’s comments, suggestions, and needs, including those with
special needs such as the persons with disability, pregnant women,
and senior citizens; and
Empower the public through efficient access to information on our policies,
programs, activities and services through our website
(www.cebucity.gov.ph) and the City Public Assistance Center.
Believe unconditionally that in every circumstance, despite contention “there is
always a better way”.
Eliminate discrimination and gender bias attitudes and deal with professional
civility by providing service transparently without delays.
Sincerely understand and value very client’s comments and suggestions,
responding to them with expediency through the City’s Complaints and
Public Assistance Desk.
Transparent and fair in all transactions while promoting non-tolerance of the
culture of corruption.
All these we commit and pledge, because every Cebuano deserves the BEST
service.
b. Its organizational structure and officials – Yes, or no? Who
heads the agency and what is his/her position/designation?
Yes, these are all within the local government’s powers and
functions and are consistent with its mandate since primarily these programs or
projects were aimed toward providing prompt and sustained public service to the city’s
constituents specifically for the health, sanitation, cleanliness, and providing access to
electricity, among others.
Other information and features that can be seen in the Cebu City
Government’s website are the following:
Macasero, R. (2021). Carbon Market in Cebu City to Get New Look. Rappler.
Retrieved from https://www.rappler.com/nation/carbon-market-cebu-city-new-look-
february-2021. Accessed: May 15, 2021